Pizza Hut India Complaints & Reviews

I write this complaint in total disgust as to what i had experienced in pizzahut, vijayawada today at 5 in the evening. I have been inside at 5. there were absolutelyyy no one found around except for 2 customers sitting at a corner. none of the staff! and i mean it absolutelyy NONE!!! we were wondering if it was even open or closed. In a confused state, we just sat there waiting if we could find any of the staff and no one came out for...

I ordered pizza hut at least twice a week. I have been receiving poor service. I have had to wait 2 hours for pizza on at least 4 occasions. Once I ordered pizza and never received it. When I call the store I'm placed on hold for long periods of time after requesting to speak to a manager. Crew members laughing and playing on the phone. I have called your customer service several times about the same issues with them telling me my complaint...

Hello All, Me and my spouse got worst Food poisoning after having Pizza from Pizza hut Salami in Amnora Mall Pune. This Incident was on Sunday 23rd Feb 2015 and still suffering consequences. I wish somebody takes some action againts this. Call me if any body has any questions at [protected]....

I am completely frustrated with the srvice of PIZZA HUT. I ordered for PIZZA at 8:45. I didnot get my order till 11:30. On calling they informed that it cannot be delivered. As per the policy i should gett he PIZZA of free. Now i am expecting double amount. I am sleepiung empt stomach and it is just not acceptable. I am COMPLETELY ANNOYED AND FRUSTRATED. Buggers they dont treat people like customers. They do their work of their own...

I ordered 2 pizza, one veg(Paneer Makhani) with extra cheese and one non-veg(Kadai Chicken). I got the pizza delivered but both the pizzas were veg pizzas. The boxes didnt had any label on it stating whether its veg or non-veg. So i started calling the store but the number came busy so i called the delivery guy and explained the situation, after that the guy started giving the excuse that the chicken and paneer in the pizzas that i have ordered...

I ordered pizza online from pizzahut's website. Money 561 decducted from my credit card. But their system sucks and they couldn't find my order. Aftrer talking to their executitve. they said they willl return my money after 21 days, what the hell, is this ecommerce ?...

WORST..You are at your worst level..Never expected such a cheap level work culture like this..Not even a road side shop will behave this way.. Issue details : Called centralized pizza call centre to palce order at 1:06 PM on Saturday[protected]. Enquired with the guy on call about weather its ITPL outlet or Whitefied outlet. He said its the centralized one, we will internally connect it. I said OK and asked to take the order. He confirmed...

Hello, My Name is Saurav Agarwalla. My number is [protected]. On Wednesday ( 18th feb 2015 ) around 8:42pm I had called Pizza Hut at [protected] and ordered 2 pizzas. I live in Kankurgachi so nearest Pizza Hut was of Mani square. They told me that they could not take my order as they didn't have the option of Home Delivery. Hence they gave me the number of Pizza Hut Nicco Park. The number I was given was [protected] of Sujash Sarkar. When...

Re: Invoice No: [protected], Order No:[protected] Dear Sir, I have purchased above order from your PHD (Pizza Hut Delivery) take away outlet located at paharganj, new delhi. The oregano and chilli flaked provided with the order were expired. I can share the invoice copy if you can able to provide me your email id and able to send you photo of the expired packets of oregano and chilli flakes if you can forward me your mobile...

My recent order was delivered after 1+ hours just the moment after I called pizza hut to cancel order but phone was disconnected from their side and than busy. I than ordered from Dominos and a minute later Delivery guy knocked my door and I said couldn't accept delivery as I had ordered from Dominos, so he asked me to call the manager at [protected]. Manager said that we already do not accept order's for Hinjewadi Sparklet but since it was...

I had placed my order today 18/02/2015 at 22:00 hrs which was to be delivered at Mahim..Order was placed on +[protected] where pizza hut representative Mr. Abdul attended the call and checked with bkc outlet and confirmed that delivery would be done within 30 min but i was shocked when I got a call at 22:23 stating that delivery can't be done at given address.. I again called on above mentioned no to ask why the order was accepted Mr.Albert...

My order no. is[protected]placed on 18/02/2015 20:22:04) from Pizza Hut Delivery, Site No. 8, Arikere Gate, Bannerghatta Road, Bangalore. Ordered 1 Vegie Supreme with 1 free Country Feast as part of Wednesday offer. The quality of Pizza is below normal standard as the ingredients used for both the pizzas are of low quality (be it the cheese or the vegetables used). This is for the 4th time we are experiencing the same low quality pizzas...

I made two transactions of Rs. – 352 on 13-Jan-2015 to purchase Pizzas from Pizza hut online but both of the transactions got failed and amount deducted from my bank account. I called to customer care and logged the complaint, and customer care representative told me that your amount will get credited into your account within 25 days and I wait to recalled the transactions. But yesterday I again called to the customer care and representative...

I filed a complaint here recently related to refund of money. So called pizza hut employees started calling me asking for card verification. I happily gave them my card number. But then they started asking for card's expiry date and CVV number. DO THEY THINK I AM STUPID? IF NEXT TIME THEY CALL I WILL FILE A POLICE COMPLAINT AGAINST THEM AND AGAINST PIZZA HUT FOR HIRING SUCH FRAUDULENT EMPLOYEES. IF ANY SUCH EMPLOYEE CALLS AGAIN IT WONT BODE...

On 14th Feb around 12:30PM I ordered food using Pizza hut app and used my Debit Card(last 4 digits: 2854) for the same. 379 INR was deducted from my account but the app got stuck and the order wasn't placed. I called customer care and they said that money will be refunded soon but it hasn't been refunded till now. Such kind of slow response is highly unprofessional. This was the first time I used your app and needless to say I won't commit...

Hi,
I made the online payment of Rs 704.74 on January 13, 2015. (Transaction No: [protected])

Transaction Date Merchant Establishment Amount
January 13, 2015 M/s. YUM RESTAURANT INDIA P MUMBAI IN Rs. 704.74


Its been more than a month and i didn't received the amount back. I request you to refund the amount as soon as possible....

Y'day i booked VEG PIZZA at jodhpur Pizza hut with number [protected] .but they serve us NON VEG PIZZA. I booked order for VEG PIZZA along with garlic bared. When she survey Pizza on my table that time i asked her that where is other item, even she did not check order which she put on table. after taking 2 bite i realised that it is NON VEG. MY 35 Year life i never touch non veg but just because of such consonance blunder i test this nonsense....

My daughter ordered pizza on 14th Feb at 2034 hrs over phone through contact no. [protected]. Delivery to be through Crossings Republik-GZB outlet in the crossings Republik itself Order was confirmed to her & informed that delivery would take 40 minutes due to rush at the outlet At 2140 hrs when I called up, I was told that it would take further 20 min. due to heavy rush at 22010 hrs, when I contacted I was told that the order has...

Yesterday i was order pizza the name is turkish paneer and second one mexicon nachos so both pizza are not good and not an any of them they gave any other i hv a photo of pizza i will atteched. So please take action and response to ma complain Ma odr id is:-3087889 so please give me good response Thnx Akash dobaria...

Hi, I had placed an order on 1st Jan, which store employee cancelled due to unavailability of the product. I made the payment online, since then I have not received my money back. These guys keep me on hold for half an hour every time I call them for the same query. According to their policy it takes 45 days for money refund, and today 45 days is over. A dozen of complain mails has been sent to crm and also feedback was provided on companies...