Pizza Hut India Complaints & Reviews

Order was placed on 1:40 pm on[protected].And no pizza was delivered.On complain they said do whatever you want to do.Order was placed on phone No. [protected]. Customer Name ---Harshit Bhardwaj Phone Number---[protected] Pizza Hut Name ---MAJRA, DEHRADUN Pizza Hut Phone Number---[protected]...

Hi Pizza hut team, I placed an online pizza order for Rs. 561.39 on 11/03/2015 in kolkata, WB, but no home delivery was done. I called several times to either do the home delivery or refund the money...but as of today 15th march 2015...no refund or delivery has been done. I am attaching the order receipt here, order reference number is-0329­-3230399 Please kindly look into matter and refund my money back. Thanks, Preeti...

I ordered overloaded meal combo with veggie pizza, and with extra cheese, no extra cheese in it. garlic bread with cheese topping, I paid 20 rupees extra but no topping was there. I said to send me 7up instead of pepsi, i got pepsi order made by 5 pm, i received it by 06:05pm. worst service i have ever had. will never recommend to anyone until get any compensation. pizzahut, devyani international ltd. KT-1&2, C-25, Stellar Park,...

I placed a bulk order online for pizzahut confirming with helpdesk about home delivery after the order been placed. They called saying pizza cant be delivered at my place due to which the order got cancelled but i didn't received any kind of conformation that the order has been cancelled even after 4 hours. I don't know what kind of technology they are using even they stated that the money will be refunded within 25 days!!! WOW it came to...

On 13th March'15 I place a order pan pizza at MALDA pizza hut but they are says that can't delivered us with in 30minutes and also they canceled that order. I totally disappointed of your service. Distance only 1-1/2 KM. Disappointed...

Hi, I placed my order online on 13 March at 8.59 pm and received email confirmation mail that order received and will be delivered in 30 mins ( by 9.30 pm). I waited till 9.30 and then have called customer care thrice 1st agent said system issue and hung up 2nd agent Harshit said the store manager will call back but no one called and neither did pizza arrive 3rd agent put on hold for 2 mins and then asked for issue.. I asked for supervisor Supervisor...

I placed an online order at Pizza Hut, Nerul branch ( reference number :[protected] at 10.03 for dinner and despite a prompt confirmation of order, no items we're delivered at all. I called them repeatedly but the answer of people was most annoying ... Most sounded like a trained computer on auto - answer mode. Not a concern for customer experience . Despite repeated assurances that store manager will call to discuss my concern in 10...

This is vijendran, from Bangalore. I ordered for one pizza online last Sunday(8th Marth 2015) on Pizza Hut India Website. Paid for the bill of Rs 360.81 through NetBanking from my HDFC Bank Account. (Transaction ID reference BIL/[protected] /POS [protected] Yum_Restaurants_ POS DEBIT) I got the msg online that my payment has been transferred, however, soon after my screen displayed the msg "Server could not be found") . After...

This is the last time I have ordered with Pizza Hut because not only they delayed my order but even the delivery boy was arguing for 20 minutes although he came after 1 hour and then showing attitude saying, ''TAKE IT, IT IS FREE FROM ME'', felt like slapping him in the face. WE ARE DONE WITH PIZZA HUT NOW, WILL NEVER ORDER AGAIN BASED ON THE KIND OF PEOPLE THEY HAVE FOR SERVICE, SUCH AN ILLITRATE PERSON WHO DOESNT KNOW WHAT CUSTOMER SERVICE...

My friend and I had ordered veg-overload large pizza and cheese gingerbread at 7:45 pm, 8th March 2015. The delivery was made at 8 pm at GC IIT Madras (delivered from Ascendas pizza hut). The order no is 7686 and the bill was for Rd.356. To our surprise, the pizza and the gingerbread was cold and dry. Please look into this issue seriously....

I ordered Pizza at 9:03 pm and delivery boy stepped at 10:15 pm. My order number on 8th march 2015 was 1758. I called 3 times to customer care all they say is I will tell store person to contact you nobody called. Finally I sent pizza back I dont even prefer to take free with such ridiculous service. I have no issue if some one calling and saying it wnt be delivered on time so I can manage something else rather than waiting for more than...

Today. 8th March, being Womens’ Day, thought of dining out at Pizza Hut, Banjara Hills after a lot of thought as PH is not known for service, and you proved it right. The moment we stepped in, we were told it will take 30-40 mins post ordering and with a kid, we didn’t want to take a chance of a staff that doesn’t seem confident of swift delivery. Then, we thought of taking away, waited 10 mins as no one was there at counter...

We ate on the 26th February and decided never to return in the DB Mall unit of Pizza Hut. The staff had all changed from 27 December 14 that I visited last . Had to thrice tell the attendant to clean the table.. Twas sticky NOT UNDERSTANDABLE Asked for certain Menu.. It had changed and nothing close was available.. PRETTY UNDERSTANDABLE Was served chilled mushroom soup. Had to send back to warm..hope he didn't spit and serve.....

I would like to list out my experience with my online order 3193464 (Vasant Kunj store was the assigned to fulfill the order) 1) The order was placed at 8:00 PM IST on 6th March 2015. The delivery was made at 9:45, an estimate of 1 hours 45 minutes of delay. 2) The order quality was the worst I have ever experienced. Try and learn something from Domino's. 3) The phone call to the store provided is been answered once after continuous...

hello sir, my name is ashit desai.. my email id is ashu.[protected]@gmail.com and phone number is [protected].. today one hour ago i ordered 2 pizzas from ghod dod road branch pizza hut.order refference number is[protected].. I usually go to dominos pizza but for a change, i ordered to pizza hut.. but to my misfortune, i had a bad experience of life time.. i ordered tandoori paneer with extra cheese and fiery fest but to a great disappointment,...

I am standing here at your rajkot branch of pizza Hut since last 30 minutes and no one here answers me regarding taking orders and even they are not even ready to take order for take away. After asking several times by reaching your kitchen they replied so rudely. Is this your service? Is this your busines?...

Sir, I had arranged a birthday party of my son on[protected] at your Magneto Mall, Raipur (Chhattisgarh) store, where I had a deal with your staff Mr Akash who confirmed me Rs. 225/- per pax for a medium size pizza, a soft drink and desert like ice cream and a return gift . In addition he said that instead of medium size pizza potato wafers or garlic bread can also be taken by choice by kids. I confirmed him for booking of 20 No of pax So...

I HAD ORDERED A PIZZA FROM PIZZA HUT ONLINE ON 28TH FEB 2015 FROM THE PIZZA HUT STORE, OPPOSITE TO STERLING THEATER, CST, MUMBAI. I HAD ORDERED 1 OVERLOAD MEAL AS A PART OF THE COMBO OFFER. IT INCLUDED 1 Medium VEGGIE Overload pizza 1 Garlic Bread Stics 1 7UP As per the menu online it should have included ONIONS, TOMATOES, SWEET CORN, JALEPENO, BLACK OLIVES. When i recieved i found that SWEET CORN AND BLACK OLIVES were missing. I...

Horrible experience with Pizza Hut for the first time in 9 years. Ordered online for PHD. Store assigned Pizza Hut – Bengaluru - BTM Layout 2. Paid via credit card on 20th Jan 2015. Amount Rs.615.14. Order #[protected]. Pepperoni Pizza. Got a call from the store saying pepperoni is not there. Had ordered the same for US clients specifically. So had to cancel, as they didn't want chicken or veg. Was told refund will be done in 7 working...

On 4th February '15 the bill for Rs. 952 was wrongly swiped as against Rs. 476. with my HDFC CCard Subsequently a void sale was raised for Rs. 952. Again a bill for Rs. 476 was debited to another ccard which was correct. Till date as on today my ccard has not been refunded the said amount of Rs. 952 ( more than 23 days have elapsed since then). Now i have to -pay my cc outstandings in another two days time which is inclusive of the...