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Pizza Hut India Complaints & Reviews

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Last updated Apr 11, 2024
Complaints 2663
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Pizza Hut India Phone Numbers

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+91 12 4402 5100
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12th Floor, Tower D, Global Business Park
Gurgaon
Gurgaon District
Haryana
India
122002

Pizza Hut India reviews & complaints page 112

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Address:New Delhi, Delhi

dear sir i made an order of paneer makhani pizza and pepsi order no. is[protected] and the order was delivered after 50 minutes and also the pizza boy used disrespectful language while asking for adress. please do take required action. thanks. manjul tripathi...
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alka2378
from Bengaluru, Karnataka
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Ridiculous -Online Order

Address:Bangalore, Karnataka

Hi, I tried to place an order online and it was pathetic.. First try my order went to whitefield and they called up and say, they will deliver only till hope farm not till Kadugodi.. So I cancelled my order and tried to replace it again via Kadugodi ITPL...and when i give my address as Golden Blossom, and clicked on Proceed..I got message as "NO STORE FOUND" Regards, Alka...
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Address:Gautam Buddh Nagar, Uttar Pradesh

I place orders for Pizza at Pizza Hut regularly and they never bring the pizza within stipulated 30 mins. Mostly they take 1 hour time though the serving outlet is just 2 kms away, sector 110 outlet in Noida. They never give discount as written in their policies. Today i placed the online order for Pizza at 9 pm (order no.[protected], placed on 22/11/2014)and it is already 10:40 pm, Pizza has not been delivered despite several complaints....
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Address:Gurgaon, Haryana

I'm really dissapointed with the service with the customer service and call center service. Order minimum takes 2-3 hours for getting the order delivered due to the lack of co - ordination between call center and store. They blame each other. Minimum we have to call 5 tym to check for our order. This is really dissapointing.. We placed two orders within a week and both took almost 2-3 hours to get delivered. Last time the delivery boy apologies...
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Satya99
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incomplete Order and burnt item delivered

Address:Bangalore, Karnataka

I ordered One medium Paneer makhani Pizza, alongwith it Mirinda, Garlic bread and Choco lava cake was free in the offer, I did not receive Choco lava. Later they sent one burnt piece of Cake which is nowhere near to choco lava and this is complete breach of trust from the store. Is this the quality and service offered by Pizza hut. I raised this issue with the store but never got a call back from them. This is totally unacceptable....
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tyagi2000
from Delhi, Delhi
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Deliver Non-Veg Pizza instead of ordered veg pizza

Address:Gautam Buddh Nagar, Uttar Pradesh

I order 2 veg pizza yesterday from "stellar IT Park, Sec-62, Noida" but your person delivered non veg pizza. i consumed some part of it than i checked. I am pure vegetarian and it was very shocking to me and my family. i can not expect this kind of blunder from PizzaHut. i will go on court on same. Order No:[protected]   Regards Deepak  ...
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BriZ
from Bengaluru, Karnataka
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Very rude behaviour by manager

Address:Bangalore, Karnataka

I have order 12 simple pizza at 8.10 they punching order at 8.21 after that store people call me and tell we will delay by 20 min I said ok they came by 9.17 i refuse to accept pizza then I spoke to manager and he spoke very rudely his name is vijay from hebbal kemppapura.and he spoke like I am beggar. And also I am complaining online to pizza hut but they also didn't respond on call.Manager told I can handle every situation complaint to...
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A
alps95
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online Order

Address:Mumbai City, Maharashtra

I had ordered for online delivery on 3 October 2014 from the website . The amount got debited from the bank, but the order failed. I called around 10 times to their call center and also a few times to the store(which is Profit Centre, Kandivali West). It was only during the last 2 calls that the person said the amount will be credited within 22 days. They were like we have re-ordered and you will receive it. I called the store back...
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guptakaps
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lost my Blackberry Cellphone at Pizza Hut Delivery Centre in Pimple Saudagar, Pune

Address:Pune, Maharashtra

I am really upset as I lost my Blackberry to the newly opened pizza hut delivery centre near my home at Pimple Saudagar, Pune. I left it on the table on 25th Oct 2014 around 3-4pm having bill no # [protected]. I realized it after an hour of leaving that place and I asked my team member to go and have a check with Restaurant manager as I was far away at other end of Pune to visit my cousin place. To my surprise, I got the response that...
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AyyappanK
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online failed transaction money not refunded

Address:Chennai, Tamil Nadu

Have ordered through online on 20th Oct but after debiting in my online account Pizz hut site was not working due to technical error in their site.. Spoken multiple people in call centres and even raised complaint no 14609 but till date no response? Is RBI allows such kind of money laundering in the name of online transaction and end of the day no one to contact...
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jjchander
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order Failed but amount debited from my bank. Till now not credited

Address:Bangalore, Karnataka

Hi, I have ordered Pizza via online for Delivery on 25/09/2014. Once I paid the amount around Rs.750/-, and when it return backs to Pizza hut website it said " Order Failed, There was problem placing your order ". But the amount was debited from my account and still the amount is not credited back . Its been more than a month and still no proper response from Pizzahut. Someone called from customer care and they said they are looking...
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Khan Nausahad
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount Paid by Credit Card, Pizza not delivered

Address:Bangalore, Karnataka

I placed an order for Pizza with Pizza hut through online on 9th Sept. I paid the amount by Credit, Pizza was not delivered for nearly 2 hours. I asked them to cancel the order. I was told that money will be credited in my account in 21 days. Now 45 days has been passed, i have not received the credit yet. I called up the help line may time but issue not resolved. The helpline executives seems to be clueless, they dont know what to do. Can...
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SetiaDiv
from Delhi, Delhi
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tasteless n missaligned

Address:Faridabad, Haryana

Last night I ordered farm hut pizza and it was disgusting tasteless and was misaligned. We were not able to find whether it was a fresh pizza or a stale one and when we called up pizza hut to check they told we have arranged a call back for you but no call ... domino's is much better at least they try n resolve the issue in less than 5 hrs....
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Ashish.2465
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Advertisement shown by company on television is fraud.

Address:New Delhi, Delhi

I ordered a pizza at around 01:55 pm he told me it will be delivered within 45 minutes i said ok but i did not get it till 02.55 pm so i again called at the same number so he told me that delivery boy is going to deliver it very soon and you can ask for discount to his manager. I got my pizza at 03.05 pm and when i asked why it is so late...so delivery boy replied me "sir it is just half an hour late" i asked him for discount so he said NO...
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SV2
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pizza Saver or Pizza Spacer material killing deer in IITM campus

Address:Chennai, Tamil Nadu

Hi, I am writing from the IIT Madras, Chennai campus. We have a unique problem that cropped up from the "pizza savers" or the "pizza spacers" that Pizza Hut uses while delivering pizza on campus. We have a number of spotted deer and black buck (wild animals) on campus. In the recent times we have found the legs (hoof region) of many deer getting trapped in the pizza savers that you are supplying along with the delivery which are discarded...
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Mamta Uniyal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount Deducted in Netbanking and No order placed

Address:Pune, Maharashtra

I ordered for one pizza online last night (23rd Oct 2014) on Pizza Hut India Website. Paid for the bill of Rs 534.38 through NetBanking from my ICICI Bank Account. (Transaction ID reference BIL/[protected]/PGMIB-/PIZZAHUT_AICI35) I got the msg online that my payment has been transferred, however, soon after my screen displayed the msg "Server could not be found") . When I called Pizza hut No, they told me that they don't have my order...
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rishi52
from Jabalpur, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Horrible food

Address:Bhopal, Madhya Pradesh

This is for the pizza hut that is located at DB mall, Arera Hills, Bhopal. So, I ordered for a medium so cheesy hot N spicy chicken pizza, and I have to say it was horrible! Firstly, the size was no where near to a medium pizza. Secondly, the chicken toppings were put as though they were showing pity on us. 1 slice barely had 2 small chicken pieces. Thirdly, the taste was disgusting! More like eating hard bread with some weird cheese...
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karanpa
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Manager not helpful an being rude

Address:Mumbai City, Maharashtra

Hi Team This in regards to a pizza hut outlet in mindspace malad which i visited The manager the overall staff was not helpful . The manager wasnt there to help us rather show his attitude First when I called they told me thar unlimited pizza offer is there When i visited the store they said its not there Then later i tol them I have citibank card they said i vll get 15% discount Later when they got the bill i told him that i have...
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Soham Nag
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No order taken

Address:Pune, Maharashtra

Hello, This is Soham. I have given an order for pickup at around 10 PM from Pune-Aundh Pizza Hut restaurant over telephone[protected] on 17/10/2014. A lady representative confirmed me the order and had also given me a order No.[protected]. They had told me that my order would be ready in 15 minutes. However, I went to the store after 30 mins and enquired whether my order is ready. The store personnel Shri Pankaj informed me they...
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Umesh1570
from Pune, Maharashtra
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Pizza is not good

Address:Indore, Madhya Pradesh

Attesting bill copy ... My daughter and wife visit Pizza Hut on 17 October 2014 at TI mall indore chest bread are very good but she order vigge lover pizza is not good it was not thik n properly cooks she complain but they are not easy to accept that's why I am sending you this complain. Umesh [protected]...
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