Pizza Hut India Complaints & Reviews

i have p-laced an order at 10 am through telephone from hydernagar to hitech city.and they conformied my order and accepted to deliver by 11.45 am.its a birthday party whwre we log out by 12.30 and u people played a spoil party. its a very bad customer experience and i would def never recommrnd even any of my friends to visit or order. you are truely responsible n i badly needed the reason before i esclate it to futhuer level...

Thr. Was human hair in pizza when.i showed it to branch manager then.he said its humanity ... Not a big issue ... Nd when.i asked for feedback form they didnt guidedbme.well.n.submitted feedback but no.call back or action on this serious issue...

Today we have ordered one Medium size PAN Pizza and we have one promotional offer that " Buy One mediun size Pan Pizza you will get another one free" and is valid till October 30, 2014 with Promotional code PHL 39. But the customer care executive (Gagan) and their senior ( Aashwani) denied to accept the offer....

Hi, i have used pizza hut android app on 14th sept 2014 to place an order which failed and money was deducted. It's been more than 20 days now and i am still waiting for the refund. When i call their customer care they have no answers and they try to escape by hanging up calls or making fake promises. My details are here: Vishal Kumar date of order via android app: 14th sept money deducted : (approx) Rs 419 Contact number of...

when i could not place order online today for technical difficulty in reaching the store, in sector 56 gurgaon, that had to deliver my oder. I called their toll free 39883988, as that was the suggestion online to take next step on pizza hut website. I placed my order and the call center rep, (lady) at the above mentioned number assured me that my order place time is 12:30 in noon and i will receive my order at 1 pm same day that means...

i had received 3 prepaid cards worth Rs. 500 each from Pizza hut. But when i went for redeeming the coupon at Pizza hut V3S Mall, Laxmi Nagar New Delhi, Pizza hut cashier old me to message the coupon codes separately to 57575500. I have been charged 100 Rs. for that message by my service provider. Nothing about extra charge for the sms was mentioned on the card. This is not acceptable. Why do i have to pay extra 100 rs. to redeem the cards...

On Saturday, 4th Oct 2014 at 21:52 IST, I placed an order with Pizza hut for home delivery with promise of delivery within 30 mins.After 40-50 minutes passed, neither any information about the delivery came to me nor any status.Finally, I called the pizza delivery outlet(CMH Road, Indiranagar) but no one picked up the call as the ring kept sounding. Then I called customer care and informed about the same.With the assurance of calling me...

Hi!! To whom it may concern, I am writing this to express the disappointment and anger that I had to experience because I am a customer of PizzaHut. I had ordered for a pizza which; in the first place was not delivered in 30 minutes. and when I called from my side, I was made a fool by saying its still 5 minutes and then its still 10 minutes left for delivery...so What do you guys expect from our side!!! To agree with what is told...

sir/madam my self pooja narula resident of h-68, vikaspuri new delhi 110018 phone no [protected] today as on 11/10/2014 at arround 10.40pm to 10.50pm at vikaspuri sonia pvr PHD hope fully it was my last order I ORDER FOR one birizza three corn solo pizza& one onion solo pizza and in last i purchased also one pepsi( even he had not given any slip) one solo corn pizza i eat over there that was so so and about that i talk to my husband its...

I felt an embarrassing moment in front my guest today when I waited for almost 1 hour 10 minutes for the delivery of 2 Medium pizza from pizzahut, Rudrapur. This was really a depressing moment with a brand like you. Then I called up the outlet here in Rudrapur and the guy asked me to wait for 20 seconds and then he kept my call on hold for almost 10 minutes. Totally a worst experience. I downloaded your application on my mobile number [protected]...

I, Visited the premises of pizza hut @ trillium mall location amritsar i was a regular customer there. But today i experience the worst side of Pizza HUT staff members My order was getting ready and my Baby open the Spices container...it was full with RUST .the cap i just saw and got shocked What the hell they are serving to peoples . that thing is harmful for every age person. why don't they use clean and rust free things in the restraunt. IF...

I have placed my order of 6 plus 6 pizza today & 30 choclate truffle. Secondly the customer care executive promised to place 10 % discount on total bill. Out of 12 pizzas i only got 6 and 10 % discount was also not given. This is clearly a cheating by pizza hut to their trusted customers. Request you to kindly check your recording and do the correction....

Bought a pizza on 15th August 2014 online in Pune, India, transaction id MHDF[protected], however did not get the order confirmation, but the money got deducted through my bank account. I checked with my bank and they confirmed that the payment have been made to pizza hut and i need to speak with them. Since then i have called Pizza hut several times, every time they say i will get the money and they will come back to me with details. Last...

I have ordered pizza on 28th August. My order no. is[protected]placed on 28/08/2014 21:33:58) Delivery time is 28/08/2014 22:05:00 approximately but this has been delivered after 45 min. I have asked the delivery boy as its late we need Pizza for Free as its too late. He checked with his manager and told we will get that free but the money has been not refunded till now. Below are the details: YOU’VE ORDERED 1 X Spicy Veggie Rs....

Dear Complaints Manager, I was at Yamunanagar, Haryana Pizza Hut yesterday, ( 06, October 2014) at around 7:45 pm and placed an order vide invoice number [protected] and order number[protected]. The billing time says 7:54pm. As i was with my family and after the days shopping we were told that our order would be ready in 20- 25 minutes.So we went out. The order boy called on my cell at 8:26 that my order was ready. So we reached at your...

Hi, Reg: Failed transaction for Online order dated : 27th September My Personal Information registered at PizzaHut is : First Name : Nitish Last Name : Bhardwaj Email : nitish.[protected]@gmail.com Phone : [protected] I placed an order worth Rs. 534 on 27th September, 2014.. The transaction was successful from ICICI internet banking but it alerted "Failed Transaction" at PizzaHut site. So, I placed the same order again which...

Four o[censored]s had visited Pizza Hut at Anna Nagar and ordered 4 unlimited medium pizzas at Rs.219/- with taxes each. It took the outlet more than 30 minutes to deliver the same. No water was provided and we had to ask once again. The pizzas were served to us as if the staff was doing us a favor. When we ordered the next pizza (as part of the unlimited offer) I was told that first i should complete eating the crest (or crumb...the hard part...

It is shocking to see the service of Pizza Hut home delivery so pathetic. Had placed a order at 7.50 pm by phone for home delivery. Since no delivery was made even after 1 hr of placing the order, called up again. Was told that the order placed was not serviced as server was down. Again gave the order at 8.50 pm. Was assured that this time delivery will be made in 30 min. To my utter surprise, even this order was not serviced. Gave a complain...

Very unpleasant and disappointing service by Pizza Hut call centers. I placed an order online and didn’t get any email of SMS for the order placed. I called up call center, the CSR (don’t remember name) told the online order didn’t go thru. After confirming the order placed, he indicated that the store is appearing offline in their system. So he will place a manual order to the Cine Wonder, Thane store and call back in 5-10 mins. I...

i m sorry to tell you that i got really unsatisfactory service from very well known brand pizza hut, i didnt got any oregeno n chilly flakes on delivery. Moreover, on demanding the same from the order taker the misbehaved which is untollerable i waited for than 20 mins for the same due to which my pizza got no more hot n also toppings n cheese filling was very unsatisfactory i want immediate action to be taken......