Pizza Hut India Complaints & Reviews

I ordered a Turkish veggie pizza in pizza hut and when I was eating it I found a price of plastic in my mouth then I asked the about that and he replied that it can be anything. He told me that this is fault of their h.r. department . the plastic piece ( evidence) is still with them.they are not letting us to take a picture of the evidence....

On 19/Nov/2014, I personally went to Pizza hut, Sector 23, Gurgaon, ordered pizza home delivery and paid amount at by my HDFC credit card at the shop itself but Pizza Hut debited my credit card two times for the same amount same day and for same item.(amount 466, date-19-Nov-2104, merchant- Pizza hut, Sector 23, Gurgaon) as that time my phone number was not updated to HDFC bank so I was not able to get credit card sms for billing.While checking...

I had placed an order in Pizza Hut worth Rs. 499 on 26th Dec 2014, using the mobile aps. Order No is[protected]. As per their website, order value of Rs. 400 and above will get flat 25% off when ordered through their mobile aps. But this discount was not reflected in my bill. On enquiry with the PHD outlet, they refused to listen. This is a case of total fraud....

I would suggest no one to ever try ordering a pizza online from this disgusting firm ever. Dominos is any day better. To go into the details, I ordered a pizza yesterday at 7.30 pm. Forget 30 minutes, I only got the pizza at around 8.20 pm. When i brought this to the notice of the delivery guy, I was informed that the timelines dont count today, as it is a Christmas holiday. Anyways, i decided not to argue on that front, as I made a horrible...

i ordered a pizza to pizza hut (Noida sector 110), the delivery boy was 5 minutes late. as per policy of pizza hut they have to deliver pizza free but delivery boy take th pizza back. A worst service. i decide to never been order to them......

I ordered a veg pizza online and was given information that the order will be placed to the nearest store (Plot No 38, 1 Stage, 1st Phase, BTM Layout, Madivala Dollars Scheme) The money got deducted from my account but I didn't get order confirmation instead I got a message "oops something went wrong, we know this issue and will look in to it". I tried calling pizza hut but with not luck they just told we will arrange a call back from...

ordered a pizza from pizza hut delivery today at 6:36 PM and received the order at 7:30 PM, but company person refused to give it to me for free. as per the company policy if i dont receive the order in 30 mins, i shud get it for free. but manager from the green glen layout, bangalore branch started arguing that he will not give it for free.. vivek [protected] [protected]@gmail.com...

i visited your pizza hut outlet in ambiance mall gurgaon delhi outlet tele no[protected].we placed an order for pizzas and a few drinks some o[censored]s did not order a drink and asked for water. the water took forever to come, it did arrive after a few reminders but in disposable glasses. while the other customers were served in glass tumblers at approx the same time. i did express displeasure but the staff was not forthcoming.i would like...

It was worst and pathetic service. I placed online order for Veggie solo combo and veggie birizza and made repeated calls after 10:45 PM. At last delivery boy came and gave the order. The bill was 375 but after an argument of 30mins or free he asked for 300. We started with birizza and after 15 mins opened the pizza box it was frozen cold and checked all the boxes they were all same. Looked at the bill but no bill was there but an copy on...

THE COMPANY PROMISES A 30 MINUTE OR FREE POLICY BUT IS VERY FRAUD IN TERMS OF ITS OWN POLICIES. AFTER A TEN MINUTE LATE DELIVERY, ACCORDING TO THE COMPANY POLICY THE ORDER SHOULD HAVE BEEN FREE.BUT ON COMPLAINING FOR THE SAME THE MANAGER STATES THAT WE HAVE A FIRST BARIER POLICY THAT THE ORDER SHOULD REACH THE 1ST BARRIER ON THE GIVEN TIME AND REST IS NOT MANDATORY IF THE ORDER REACHES YOU IN 30 MINUTES OR NOT. ACCORDING TO THE RULE AS...

I am absolutely horrified with the poor level of order taking. As a frequent customer, I have ordered half and half pizzas multiple times, both for home delivery and in the restaurant itself. However today, on placing my order for home delivery at 8:16pm the order taker point blank refused to accept an order for a half and half. In fact he even informed me that pizza hutt never accepts such orders. Is the company trying to suggest that I...

Dear firm i placed an order online but it failed however the transaction was done. I therefore request you to refund my order which was of an amount of Rs.686.78 INR debited to A/c no xxxxxxx1007141 by POS transaction on 09-DEC-14 at 17:14:55 hrs....

Order No : 58C0040595 Order time : 1.35pm Date : 7Dec 2014 Delivery : 3.45pm Substantial Delay in delivery of Pizza by 2.15min and that too Incomplete. Always different executive answering customer care and keeping the call on hold for minimum 7min. Callous and negligent attitude of the Staff and Management. Have never seen such a service by any firm. Dominos is 100times better !! Request authorities to take strict action against...

Dear Team, To bring in your notice as an escalation against the PIZZA management of delivery, please find the concerns mentioned below: Delivery Date/Time/Place : 06/12/2014 10:00 PM Delhi, Shalimar Bagh AJ-21B 1) I have order for the KADAI CHICKEN from Pitampura delhi, but what I received was not KADAI CHICKEN 2) You can see the red Capsicum was missing 3) Chicken served was not the kadai chicken 4) Executive Mr. Rahul (+91-[protected])...

Dear Team, Above mentioned order number was supposed to be delivered by 08:25PM today but it was delivered 10 min late. Immediately after delivery, I checked with delivery boy and he asked me to contact store which delivered the pizza. When checked with store manager Mr. Syed regarding late delivery and refund of order amount, he agreed that order was delivered late and he is going to request finance department for refund of order amount...

Irresponsible behaviour of pizza hut at kaggadasapura after asking why delivery late by 10min. No one is ready to do anything for that late delivery just giving that fake excuses and running away without delivery of pizza and when second time they get pizza they just deliver half of the item ordered and upon asking pizza delivery guy says please forget that item and even bill is not delivered which upon asking says no bill for the order....

CP is out of delivery delivery area!!! pathetic approach and customer delivery.. it was shocking that order was not delivered even after one hour wait.. and executive called and said that Connaught place is out of delivery area.. very horribe experience.. lost faith in Pizza Hut delivery... highly disappoined... Thanks, you have lost a good customer... Aradhana Sharma ...[protected]...

Dear Sir, I was at a kids party at Pizza hut in Inorbit Mall (Vadodara), The Glass was clean and had no sign or stickers on it. I had banged against it and broke my nose, i was in terrible pain and i complained for the same. The manager incharge didnt even offer water or Ice, and just ignored what i said, before i take action against pizza hut Inorbit branch, iwould like to hear from you as to what you plan to do about this situation. await...

I ordered a pizza in sec 11 rohini outlet online on 22th NOV.my amount 0f 463.71 deducted but order not confirmed.when i talked to pizza hut customer care they said that your amount will credit asap but till date my amount is not credited, .Please Refund ASAP....

hello sir/madam this is to bring into your notice that there is a new pizzahut branch opened in jabalpur (m.p) around 2 months back and every where in the city there are hoarding of 20% inaugral offer, but the outlet is not giving that discount as a default to every customer and giving excuses to every other person that the discount wont be given from sales person id but only from managers id, and also in home delivery, if a person ask for...