Pizza Hut India Complaints & Reviews

I ordered pizza at 2.04pm and I got delivered at 3pm.online it says delivered at 2.34pm, simply I can say no relevant coordination. On advertising it says if pizza not delivered before 30 min it's a free order, why false advertising.

Pizza Hut India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Jhansi

I have placed order for pizza on 04/10/21 at 10:17 pm, my order was confirmed with order no 19046240, and immediately payment was made and money was deducted, since then i am tracking my order and now also its showing your order is been packed, no one from the store is picking up my phone, no response from anyone# very poor/disappointed from pizza hut jhansi outlet #wher is my order

+1 photos

Nov 5, 2021

Complaint marked as Resolved

Pizza Hut India customer support has been notified about the posted complaint.

Oct 05, 2021

Updated by akshay wason #where is my order

Verified Support

Oct 05, 2021

Pizza Hut India Customer Care's response Dear Akshay,

We are sorry to hear this. We would request you to please DM us your email id and mobile number via given below link so that we can look into this.

Link: https://fb.com/msg/pizzahutindia

Regards,
Team Pizza Hut

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Hi Team

Please share the GST invoice for the following bill on my email id [protected]@yahoo.com.

Order# 13527621
Date - 3/10/2021
From - World Square Mall - Ghaziabad

Regards
Sanjeev Kumar
M: [protected]

Pizza Hut India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have ordered two pizzas. It was served cold that too in half an hour's time. It is clear that they have not made it fresh and served the old one. They are charging 950-1000 rs for this and still serving like this.

Pizza Hut India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

The Quality walls Cornetto cones provided by PizzaHut Nerul branch opp Dy patil College are smelling foul and unhygienic. The date of manufacturing is 16.02.2021. Why action shall not be taken for this type of serious negligence on the part of PizzaHut. Please inspect and take immediate action against the outlet.

+1 photos

Nov 4, 2021

Complaint marked as Resolved

Pizza Hut India customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2021

Pizza Hut India Customer Care's response Dear Customer ( Mk Surve ),

We are sorry to hear this. We would request you to please DM us your email id and mobile number via given below link so that we can look into this.

Link: https://fb.com/msg/pizzahutindia

Regards,
Team Pizza Hut

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: H.No:8-16, flat no 201, 2nd floor, Lakshmi homes, road no 4, Bandari layout, Nizampet, Hyderabad, telangana, pin:500090, Hyderabad, Telangana

On dated 19th September, I ordered one pizza from pizza hut with order I'd: 18036368.
Order not received and current status on[protected] is showing as your order being packed.
I called to customer care and they are saying that issue is escalated to superior and they are helpless but till now issue is not resolved.

+2 photos

Oct 30, 2021

Complaint marked as Resolved

Pizza Hut India customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2021

Pizza Hut India Customer Care's response Dear Venu,

We are sorry to hear this. We would request you to please DM us your email id and mobile number via given below link so that we can look into this.

Link: https://fb.com/msg/pizzahutindia

Regards,
Team Pizza Hut

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mathura

I visited tonight in ph mathura where a staff (ravi) is about to take my order and wearing cap, 1 staff took his cap and he mentioned bhenchod meri topi le gaya (loudly).
I mentuoned my order meal for 1 from the delight range and staff went to manager to ask that can we let him have the food here, surprisgly he said no.

But sign board at entrance was open, perfect example of customer service never ever expected from PH👎

Oct 30, 2021

Complaint marked as Resolved

Pizza Hut India customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2021

Pizza Hut India Customer Care's response Dear Gaurav,

We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.

Link: https://fb.com/msg/pizzahutindia

Regards,
Team Pizza Hut

View replies

K

Kiyaan salona arora

Nov 22, 2021

I had visited VR mall pizza hut the of behavior staff sply Varinder is very rude even beyond them … even he asked me to come outside and fight in front of his manager and his manager couldn't stop him …Even he bribe me for discount in that way and i refuse but manager charged me less..im also working in MNC and handling 150 manpower...

Dominos is better than pizza hut ..

You also can check cctv and my billing track

regards
Rohit
[protected]

Im waiting for your revert and action

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Today i gave an order and my order was successful and payment got deducted. After that I called the customer care to know the status of my order but to my vain they told me that my order was cancelled due to technical issue...But I have not rec'd any massage stating that...

Oct 24, 2021

Complaint marked as Resolved

Pizza Hut India customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2021

Pizza Hut India Customer Care's response Dear Dharanvijay,

We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.

Link: https://fb.com/msg/pizzahutindia

Regards,
Team Pizza Hut

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I ordered for the pizza and was not delivered on time. I had called the customer service and they said they will arrange for a call back from the store. I got a call from the store after 10 mins and the person was rude, stating your order will be delivered one more hour later or we can cancel the order because there is no delivery person. I asked for the refund and he said he will speak to the manager and arrange it. Nothing happened. Again I had called the customer care multiple times and no one really bothered and they started disconnecting my calls. It's Sunday night ans we don't have alternate food arrangments. I have a 5 years old son and he is still starving while we are trying to cook something. Horrible experience with pizza hut. Worst costomer service.

Oct 22, 2021

Complaint marked as Resolved

Pizza Hut India customer support has been notified about the posted complaint.

Verified Support

Sep 21, 2021

Pizza Hut India Customer Care's response Dear Venkat,

We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.

Link: https://fb.com/msg/pizzahutindia

Regards,
Team Pizza Hut

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: City center Pizza hut

Pizza Hut city centre Siliguri. Staff name : Chattri, order number P[protected]
Worst staff behaviour. Delayed service. When asked about order, replied very rudely. Asked for pepsi, didn't add it in order. Very impolite and arrogant behaviour. !

Pizza Hut India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have ordered pizza, payment got deducted but order was not placed . I also sent an email regarding the same with payment screenshot to [protected]@yum.com but did not get their response

Pizza Hut India customer support has been notified about the posted complaint.

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: Sirom toli, old hb road, ranchi, jharkhand-834001

I'm not getting actual taste of pizza like pizza hut .. pizza base is not good at taste.. pizza is tasteless, meat balls are over fried

+1 photos

Oct 22, 2021

Complaint marked as Resolved

Pizza Hut India customer support has been notified about the posted complaint.

Verified Support

Sep 21, 2021

Pizza Hut India Customer Care's response Dear Customer (Pakujur),

We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.

Link: https://fb.com/msg/pizzahutindia

Regards,
Team Pizza Hut

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

By mistake I have applied rs1000 coupon on purchase of rs500 on 1st aug 2021.
I request please revert rs500.Details are in attachment.

+1 photos

Pizza Hut India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I had ordered small cheese burst pizza and then they sent us pizza without cheese. After calling their toll free no. The pizza Hut manager set we will send another pizza as he was at fault. After I disconnected my toll free call as I thought I got resolution again pizza Hut manager called me and asked me if I want a refund or another pizza. As it was too late for another pizza, I agreed for refund. He said he is waiting for OTP and I will get message for refund and refund will get processed within 7 days. Still I have not received any msg 8/09/2021...time 11.35 pm

Pizza Hut India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I ordered pizza from Pizza hut app on 5-Sept-2021 and paid money via Cred app, but my pizza was not ordered and my money got debited. I tried calling pizza hut toll free but no luck to connect a customer service so i wrote an email to there customer service on [protected]@yum.com, so far no response.

following are the details i received from Cred App
Paid: Rs 255.16
Pizza hut Order ID: NL4XNNN9QWY
Tracking ID: HtlztF6gp00lkt

+1 photos

Oct 16, 2021

Complaint marked as Resolved

Pizza Hut India customer support has been notified about the posted complaint.

Verified Support

Sep 08, 2021

Pizza Hut India Customer Care's response Dear Rakesh,

We are sorry to hear this. We would request you to please DM us your email id, mobile number, and store details via given below link so that we can look into this.

Link: https://bit.ly/2TPmesE

Regards,
Team Pizza Hut

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hello,

Today I had Order 2 Medium Non-Veg Pizza(Order NO is[protected] at about 8:50pm (Wakad Branch, Pune), Using official Pizza Hut site. I got the sms from Pizza Hut, it dispatched 9:19pm.I called Pizza Hut Branch at 9:20pm, No one pick up the call. Again 9:25pm I got sms delivered your food and giving his contact details. I called that person for my order. He did not answered my call. My food delivery location is nearby Pizza Hut, it hardly takes 10mins to reach. But delivery boy reached 10pm and Pizza also got cool down. Because of this I cancelled my ordered.

But it spoil our mood and party too. Kids excitement became Zero due to hunger. I was not satisfied with the Behaviour of Pizza hut.

Kindly look into the matter and take necessary action.

Thanks and Regards
Prachee Mhatre

Pizza Hut India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Pizza hut, Vaishali nagar,jaipur

I went to the pizza hut store and ordered pizza and garlic bread. I felt it was unreasonably overcharged and the person at reception did not give bill. Then he vanished in the kitchen. When I again went there, a man was fighting and the person over there was very rude and arrogant

Pizza Hut India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Pizza hut tcpalya branch anadpura

Today we ordered the veg pizza and for shocking we saw pizza hut people are using the same non veg blades to slice veg pizzas and even more shocking is they have not displayed the license plate they got from BBMP

Pizza Hut India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Pizzs hut. Fun republic Andheri west. Link rd mumbai 400053

Order nbr
[protected]
Dtd 31aug 2021. 9.30pm

Pizza arrived 16 minute late than the commit ted time : pizza was not very refreshing and had cooled
.store in charge and order booking staff had very customer in friend ky altitude and lacks efforts to satisfy unhappy customer.

We asked for 50% discount as courtesy towards disservice but they kept arguing and wasted another 40 minutes to make pizza rot. We could not return or cancel order because it was already too late and wr had no time to look for alternate

Oct 2, 2021

Complaint marked as Resolved

Pizza Hut India customer support has been notified about the posted complaint.

Verified Support

Sep 01, 2021

Pizza Hut India Customer Care's response Dear Customer(PZH),

We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.

Link: https://bit.ly/2TPmesE

Regards,
Team Pizza Hut

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: OFFICE NO 60, JAI GANESH VISION, B WING, GROUND FLOOR, NEAR INOX THEATER, AKURDI

My Order No 13283310 of Personal Corn & Cheese and Personal Spiced Paneer Pizza along with Pepsi my estimated order time is 1:58 but on location the told now the food has arrived but actual food is not get

+1 photos

Sep 30, 2021

Complaint marked as Resolved

Pizza Hut India customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2021

Pizza Hut India Customer Care's response Dear Amol,

We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.

Link: https://bit.ly/2TPmesE

Regards,
Team Pizza Hut

Pizza Hut India Complaints & Reviews

File a complaint to Pizza Hut India

Pizza Hut India reviews & complaints page 28

Worst delivery

Post your Comment

Pizza disappeared

Post your Comment

Duplicate Bill request Order# 13527621

Post your Comment

Order was served cold & was not freshly made

Post your Comment

Quality walls Cornetto cones provided by PizzaHut Nerul opp DY patil college are unhygienic and foul smelling.

Post your Comment

Order not received and money not refunded

Post your Comment

Worst staff behaviour

Post your Comment

Order issue

Post your Comment

Order not delivered and poor rude customer Service

Post your Comment

Staff impolite/ rude / arrogant behaviour

Post your Comment

Payment got deducted but order was not placed

Post your Comment

Pizza chicken supreme new medium

Post your Comment

Rs1000 coupon is applied on purchase of rs500

Post your Comment

Ordered cheese burst pizza received pizza without cheese

Post your Comment

Amount debited but pizza not delivered

Post your Comment

Order NO is -15806748

Post your Comment

Did not receive bill and overcharged

Post your Comment

Veg pizza

Post your Comment

Late delivery time bar. Cold pizza and rash altitude of staff

Post your Comment

Location told food has arrived but actual food is not get

Post your Comment

Related businesses