Pizza Hut India Complaints & Reviews

I received offer sms with link I ordered via link & it gave option to get delivery at door pay online, so I opted gpay mode made payment successful. But didn't received any confirmation so called pizza hut online no. The representative was poor in communication. They have received my payment but due to technical error store didn't receive order. So, I asked to do the needful. But he said we will refund in 7-8 days. Whereas I asked for delivery....

I ordered for spiced paneer medium on 10Dec at 8:35pm. The pizza received had burnt paneer and onion pieces, not at all appealing, the pizza taste had also spoiled due to this. I never had such an issue with pizzahut orders till date, but was really unhappy yesterday. Also had ordered tomato pasta which was highly acidic, it did not have tomato, onion, capsicum pieces, it only had penne pasta with a lot of sauce, I could not eat much as it...

Made an online order yesterday (07:46 pm, 5 Dec 2020).
Money was debited from account, but i did not receive order confirmation, the store did not receive the order.

The store said that the money will be credited back to my account, and i therefore made a second payment and ordered and ate my pizza.

I know want my money back on the first, unfulfilled order.

Transaction number:[protected]...

I had submitted a complaint on 7th November and received a response from Pizza Hut on 9th November to tell them details about my problem. After that, I received no further communication from their side and even after my query on that portal asking them about any updates, I didn't get any response.
The guy who took my order after 3 hours had assured me that the order would be free from their side but not only was the money not returned,...

Hello,

I visited to pizza store in Banaswadi Dhakle, Hobli, Rammurthy Nagar, 560016 bangalore, Major concern is staff person (parveen and other person)told me do not bring outside drink and do not have it here, I told pizza has already ready please allow me to have it here today, next time I will not bring . He was talking rudely and he said yesterday also it was a matter of this u bought from outside because I visited to...

It’s highly disgusting that Pizza Hut is using mayonnaise instead of cheese and it tastes awfully salty and I’m absolutely gobsmacked the way Pizza Hut is degrading its standards by using cheap products instead of actual one’s....

I ordered pizza today it came 20 mins late than the promised delivery time
Date:11/28/2020
order number:15176198...

Instead of giving a downloadable soft copy (pdf), the bill only appears as a body of the email.
This makes it tough to claim from company who only accept downloadable soft copies....

I had a worst experience with pizzahut today. I ordered pizza online they cancelled my order but deducted my money, they did not even mention a message that my order has been cancelled . After that I called customer service and they told me your order has been cancelled due to technical issue and you will receive money in 7 to 8 days, now you book again your order and give money again . why I will give money again . Their service is very...

I just ordered today 2 pizzas through NetBanking payment mode. As the transaction was being processed and payment made, the app reloded itself and back to the home page.

Money got deducted, but no order or any confirmation was given. I'm in shock that my money got deducted without the expected order processed.

I want my money back asap...

I want to raise a complaint on my delivery for Order number: 16026657

Order was booked online for a take away at Pizza Hut outlet at Park Street Kolkata. However when I reached at the shop for collection I was asked a additional amount of Rs 105. Cost of menu ordered by me was Rs 839 as per receipt received by me through email. However Pizza Hut outlet manager refused to handover my food items till I pay them Rs 944.
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I ordered for pizza at 8.10 for takeaway and I got assured I will get my puzza with in 15 minutes from your sector 50 outlet, I reached there after 20 minutes and when I reached there the person standing on counter told me I will get my order after 30 minutes I called your customer care and they give me assurance that my order will be arrange with in 5 minutes I waited there for 10 minutes but no call back and no order recived from them and...

I had ordered at 8pm yesterday and it was supposed to arrive by 8:30pm. I called the store but they were not picking up. I called the customer care 3 times but they were of no help. After 2 hours, around 10pm, I received a call from Pizza Hut Stellar IT outlet and they finally delivered my order at 10:30pm.
This is very poor service provided by Pizza Hut....

I have ordered pizza pasta and Pepsi with order # 11254683.
Pasta has no cream and is not cooked properly because of which my son was suffering from stomach ache...

Hi, we ordered pizza today, and they delivered it very late, we were too much hungry and was waiting like anything, the contact number given in message was invalid number so we could not connect, my order number is 17336115
Please I want refund of my order also the garlic bread was very bad quality no cheese at all...

I ordered Pizza from MG Road, Lucknow . It was a take away order . The value of the order was 571 . The Manager took my vouchers of 250 and 100 and he wrongly entered it and then duped us . He illegally took my my money and said that the voucher cannot be entered for more than Rs 100 which was illegal and he forced us to pay extra amount from my credit Card . I have the bill and all details documented . The worst part was he kept us delaying...

Cancelation of order and refund of amount order number 13357768
I had placed an order from nagpur but it was diverted to Kolkata.
I had a conversation with one of your customer care executives who assured cancelation of the order and refund of the amount....

MRP of Mirinda 600 ml bottle is Rs. 35 where has Pizza hut is charging Rs.57 for the same. As per weights and measurement law products cant be sold above MRP....

Ordered on 21st October 2020..
Rs 1592 were deducted from my account and not yet refunded.. Inspite of calling them n reminding them for my refund 2, 4 times......

I paid through UPI but my order didn't get accepted and I got no refund...