Pizza Hut India Complaints & Reviews

I order spicy tomato twist pasta via Simpl on 25th November 2021 having transaction ID ZTW-21-2BFBA251BDAE7
which was burnt and delieved via Zomato delievery application

I need my refund back to my original payment method...

This is with regards to my Visit at your counter located at Inorbit Mall Railway station 2nd floor Near vashi . on 31 Oct 2021 @ 18:50:05 in had done a transaction of Rs 1108 which was debited by my account by UPI /[protected]/ UPI payment / phsapphireninorb/ ICId. As per counter did not received the same. Hence on immediate the second payment was done of Rs 1107 UPI/[protected]/ phsapphireninorb / ICI9 . Which was also not done as per...

Yesterday I visited Pizza Hut City centre one in kolkata, the manager out there was very disobedient and rude. He spoke to my sister and me very rudely just because we wanted to order cheese garlic bread and was asking for change. He told us "bol raha hai na nai hai, smaj nai aata, nai hai toh kaha se du chori toh nai karunga na" etc etc....

Pathetic pizza.I ordered signature vege lover medium pizza stuff crust.
Unbelievable, no cheese, stuff crust was dry empty, only red paprika few dry slices 2 pcs of dry tomatoes and dry dough.
Very bad quality . You as pizza hut have lost the quality and the taste.
Lastly i would say i felt i was eating dry roti.

Very very disappointed....

We visited pizza hut store at Dwaraka Nagar, visakhapatnam and placed order, they made us wait for more than 1h and finally due to miss communication the order was cancelled, so no proper manager over there, and the the staff is very rude when asked how long would it take, they answered ask the person who has taken order not me...which was very rude...

I ordered for a medium Veg momo pizza meal.
Firstly I am a pure vegetarian and the pizza served was a NON Vegetarian pizza which i accidentally tasted also. Then my order was replaced, the veg pizza they served was not properly baked.
Serving a non veg food item to a vegetarian is a big blunder in first case and the replacement was even more disappointing.
There should not be any place for such big blunder in such big...

I had ordered Italian Chicken feast and have received triple chicken feast....

On 29th October, I visited Pizza hut Bharuch-392012 (Sapphire Foods India LTD) where I offered Credit Card for the Payment of Invoice- Chk no. 10307. (Invoice no.: 630351- Sadab)Payment was for 649 INR but the Counter cash guy deducted it Two (2) times and I wasn't refunded there. I raised a complain but he said we will initiate request but I haven't received any refund for my double payment in HDFC credit card. Contact me on +91 [protected]...

Order no.: 10865618
Date: November 3rd, 2021
Name: Vivek

I'm compelled to share my grievance on a public platform as Pizza Hut customer care has failed me time and again. I have called the customer care 3 times and have sent 1 detailed email to [protected]@yum.com but have received no reply. I did not ask for a refund or replacement. All I asked for is accountability. I'm sharing the contents of my email below which...

Hello Pizza Hut,

I have placed order yesterday and it was not delivered but in tracking it is still showing as order confirmed. Since the order was not delivered on time I had to cancel it. And also i spoke to customer care couple of times and they said I will get a call back but I didn't got any. I request to refund back my money to my Amazon pay wallet .
Below are the details.

Order#13709596
Email...

Even after 2 hours Pizza is not been delivered.
Outlet Called and informed as system was shut down and they missed to see the Order so it will delay to deliver.. After 30 minutes, they called and saying, due to power issue they can't prepare Pizza and it will delay further. And no estimated time.. Order no 10400511..
Now you tell me as a customer, how long we have to Trust you.. even a power back up also not able to install.....

We ordered 3 unlimited pizza orders, which 2 are non veg and 1 is veg. The non-veg pizzas are the worst, they smell terrible and awful. Can't beleive they serve such disgusting food. Don't they taste before serving this kind of crap....

Today evening I ordered Margherita pizza from Pizza Hut, Visakhapatnam via Swiggy with order number[protected]. Well, I received it within due time also it was burnt. I did contact swiggy customer care and they did give a coupon. I felt responsible to raise a complaint here because this is unacceptable that Pizza Hut having a huge global name had come to this standard....

Pizza Hut Italian seasoning has a green mark to show it is vegetarian, but allergen information says it might contain traces of egg.

Then how can the seasoning be considered as vegetarian?...

I was charged the money for my order but it was never delivered. This happened in Bangalore. The order was placed on the name Rohan Verma and was supposed to be delivered to the address- "Bheemanna Garden, Shanti Nagar, Bengaluru"....

Dear team,
This is wrt order no 14370653 placed on 24.10.2021 for a pan pizza. The order was confirmed by pizza hut omaxe cp, beta 2, greater noida and i have received the message that your order has been dispatched.
This is to bring to your notice that i didn't received my order and when i tried to contact the restaurant no one responded even your toll free customer care number was also not reachable.
I haven't seen...

Ref order 16337785, waited for 2 hrs, cancelled the order, it was not delivered and told amount will be refunded. it's more than 9 days mo refind made....

We ordered from pizza hut and it showed order will be delivered by 10.27pm. Later after it showed that the order is out for delivery a person from the store called and said that please cancel the order as it is raining. When we said we can wait but please do deliver the order as it is already past 10pm he said the store was opened newly and there are no delivery boys to deliver the order. We requested them to deliver or if cancelling the...

Hi,
I had put Pizza orders on 26th September 2021 evening. It wasn't delivered even after 2 hours. I had put a complaint on Pizza Hut customer care. The representative told me that complaint has been taken and you will get refund within 7 working days. It is almost 1 month now; but still I didn't get my refund yet. My order number is 19046030.
I had called 2 days before also to customer care, and the representative told...

Hi,

I've ordered pizza from the Kiri Nagar branch last Friday (15th Oct 2021) around 9: 30 PM with the contact number registered as [protected].

I just want to give you honest feedback as my wife always told me to go for Dominos but as I'm living in the UK from the last 10 years and my favorite is always Pizza hut or Pizza express.

All, I want to convey is that I should have trusted my wife and...