Pizza Hut India Complaints & Reviews

I Mahesh Povil had ordered pizza through your pizza hut app my number is [protected] and amount was 1299.90, payment mode was selected as UPI.

So I received notification and I tried paying through Gpay. First it showed processing and then within 15 seconds it showed paid and the amount was debited from my account.
And as I switched to your pizza hut app there it was showing some options to be choosen like payment notification...

Today through Zomato order No [protected] Pizza Hut Uttarahalli Bangalore made to delivery of order which was missing one of the paid item. We ordered double treat Pizza box along with add on of Garlic bread paying Rs80/-. Since it was a combo pack, we thought it is packed with pizza. But, garlic bread was missing and even if reported to Zomato or Pizza Hut customer care, no response. Pizza Hut customer care said to arrange a call back from...

I ordered pasta from pizza Hut sodepur branch on 16.10.21. That was the biggest mistake in my life. I ordered through zometo. Pizza hut accepted the order and kept showing message that the order will be delivered within 5 minutes. But the wait was forever as my order didn't turn up even after waiting for more than 1 hour. If it was impossible to deliver order why you guys took the order. You should know your capability and should not harras...

Third class quality and tastless...

I ordered pizza at 2.04pm and I got delivered at 3pm.online it says delivered at 2.34pm, simply I can say no relevant coordination. On advertising it says if pizza not delivered before 30 min it's a free order, why false advertising....

I have placed order for pizza on 04/10/21 at 10:17 pm, my order was confirmed with order no 19046240, and immediately payment was made and money was deducted, since then i am tracking my order and now also its showing your order is been packed, no one from the store is picking up my phone, no response from anyone# very poor/disappointed from pizza hut jhansi outlet #wher is my order...

Hi Team

Please share the GST invoice for the following bill on my email id [protected]@yahoo.com.

Order# 13527621
Date - 3/10/2021
From - World Square Mall - Ghaziabad

Regards
Sanjeev Kumar
M: [protected]...

I have ordered two pizzas. It was served cold that too in half an hour's time. It is clear that they have not made it fresh and served the old one. They are charging 950-1000 rs for this and still serving like this....

The Quality walls Cornetto cones provided by PizzaHut Nerul branch opp Dy patil College are smelling foul and unhygienic. The date of manufacturing is 16.02.2021. Why action shall not be taken for this type of serious negligence on the part of PizzaHut. Please inspect and take immediate action against the outlet....

On dated 19th September, I ordered one pizza from pizza hut with order I'd: 18036368.
Order not received and current status on[protected] is showing as your order being packed.
I called to customer care and they are saying that issue is escalated to superior and they are helpless but till now issue is not resolved....

I visited tonight in ph mathura where a staff (ravi) is about to take my order and wearing cap, 1 staff took his cap and he mentioned bhenchod meri topi le gaya (loudly).
I mentuoned my order meal for 1 from the delight range and staff went to manager to ask that can we let him have the food here, surprisgly he said no.

But sign board at entrance was open, perfect example of customer service never ever expected from...

Today i gave an order and my order was successful and payment got deducted. After that I called the customer care to know the status of my order but to my vain they told me that my order was cancelled due to technical issue...But I have not rec'd any massage stating that......

I ordered for the pizza and was not delivered on time. I had called the customer service and they said they will arrange for a call back from the store. I got a call from the store after 10 mins and the person was rude, stating your order will be delivered one more hour later or we can cancel the order because there is no delivery person. I asked for the refund and he said he will speak to the manager and arrange it. Nothing happened. Again...

Pizza Hut city centre Siliguri. Staff name : Chattri, order number P[protected]
Worst staff behaviour. Delayed service. When asked about order, replied very rudely. Asked for pepsi, didn't add it in order. Very impolite and arrogant behaviour. !...

I have ordered pizza, payment got deducted but order was not placed . I also sent an email regarding the same with payment screenshot to [protected]@yum.com but did not get their response...

I'm not getting actual taste of pizza like pizza hut .. pizza base is not good at taste.. pizza is tasteless, meat balls are over fried...

By mistake I have applied rs1000 coupon on purchase of rs500 on 1st aug 2021.
I request please revert rs500.Details are in attachment....

I had ordered small cheese burst pizza and then they sent us pizza without cheese. After calling their toll free no. The pizza Hut manager set we will send another pizza as he was at fault. After I disconnected my toll free call as I thought I got resolution again pizza Hut manager called me and asked me if I want a refund or another pizza. As it was too late for another pizza, I agreed for refund. He said he is waiting for OTP and I will...

I ordered pizza from Pizza hut app on 5-Sept-2021 and paid money via Cred app, but my pizza was not ordered and my money got debited. I tried calling pizza hut toll free but no luck to connect a customer service so i wrote an email to there customer service on [protected]@yum.com, so far no response.

following are the details i received from Cred App
Paid: Rs 255.16
Pizza hut Order ID: NL4XNNN9QWY
Tracking...

Hello,

Today I had Order 2 Medium Non-Veg Pizza(Order NO is[protected] at about 8:50pm (Wakad Branch, Pune), Using official Pizza Hut site. I got the sms from Pizza Hut, it dispatched 9:19pm.I called Pizza Hut Branch at 9:20pm, No one pick up the call. Again 9:25pm I got sms delivered your food and giving his contact details. I called that person for my order. He did not answered my call. My food delivery location is nearby...