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Pizza Hut India Complaints & Reviews

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Last updated Apr 11, 2024
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Pizza Hut India reviews & complaints page 38

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Address:Pizza Hut Mumbai, Mumbai City, Maharashtra, 400614

Dear pizza hut,
I am saandeep daas resident of navi mumbai. On 17th october 2019, i ordered pizza from "pizza hut app". I paid the money through mobile upi. The total amount of order was rs 414.75. The money got deducted from my bank account but no oder id was generated from the pizza hut app and didn't recieved any message from pizza hut that my order has been placed.
Please find the banking transaction for your reference...
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Pushpa Venkatrao
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst pizza of india from pizza hut

Address:560018

I ordered combo of 2 medium pizza worth of 723 rs. What was delivered to us was a bread painted with tomato sauce and not even little bit of cheese. This is not one time experience, everytime i have ordered their will be no cheese, veg or non veg. This is the worst place to order pizza. Low quality, i should say if any survey conducted customer satisfaction will be 0. Not at all worth the money...
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Muskaan Kalra
from Varanasi, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mixed pork or beef

Address:Lucknow, Uttar Pradesh, 226001

We ordered chicken pepperoni pizza which i usually have.. After taking a bite we were about to puke as the chicken pepperoni was smelling sooo bad and it was not chicken at all!! We even asked the waiters to taste but they didn't.. They only gave excuses as they already knew it was not chicken!! And i doubt pizza hut in its purity now!! And i am going to spread it as much as possible!!...
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Address:19960 NW 2nd Ave miami 33169, 33023

I called and placed an order at 9:12 pm and sat in my parking outside the store location for thirty minutes. I received my total over the phone which was $22.00. After I went in the location to pick up my order after waiting outside i was told that my order was never taken. My friend who I was with also walked in the store location as i ordered on the phone and told me that the store manager who took my order slammed the phone down after...
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Amora Bella
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service

Address:33023

Pizza hut has always been my favorite pizza ever since i was a young child. I would argue with anyone about them being the best however after last nights encounter with this company I will never waste another dollar of mines with this company. No one deserves such DISRESPECT! I called and placed an order at 9:12 pm and sat in my parking outside the store location for thirty minutes. I received my total over the phone which was $22.00. After...
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Kartika Kothari
from Mumbai, Maharashtra
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canceling order without informing

Address:Mumbai City, Maharashtra, 400080

We have made an order in pizza hut order number13725835 the order automatically got cancelled without any reason after calling the customer care and executive named Rakesh made Shure your order will be delivered in few time and you will get an call from store manager
We never got a call we called again an executive name shrinivasan picked up the call he was laughing at the situation and said he is getting no response on store manager...
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Radhika Devedi
from Mumbai, Maharashtra
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no refund

I ordered a pizza on 7sept, 2019 order no. 12699085 in the name of radhika devedi and delivery address was sector 44 noida. I ordered the pizza online and there it was showing that they will deliver the order in the area. Then i ordered it and it got accepted and i got the notification that it is being prepared. After that i got a call from pizza hut itself saying that they do not deliver in this particular area. I said cancel the order and...
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Raavi singh
from Bathinda, Punjab
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong bank account number in pf account registered by hr department

Address:Sultanwind Link Road, 143001

Sir, my name is rajpal singh. My contact number is [protected]. I have employed in pizza hut. Now i have left the job i want to withdraw my pf but my hr of pizza hut registered my wrong bank account so that i cant withdraw my pf amount in my bank account. But pizza hut department do not help me. Pizza hut does not have any employee portal so, kindly help me for withdraw pf balance in my bank account....
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Dawa Tenzin
from Siliguri, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deducted money but didn't delivered the order

Address:Siliguri, 734001

I ordered pizza and pepsi from zomato to pizza hut on 12 september at 10:07pm
Order is placed and verification code is received on my number. Made online payment through net banking. Payment done successfully but didn't delivered order.
I then called the pizza hut several times and they said order was dispatched 30 minutes ago but didn't delivered to me.
They didn't delivered and didn't refund the amount....
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Shijal hassan
from Ahmedabad, Gujarat
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pizza delivered in a spillited bad condition

Address:Pizzahut , 3rd floor dbcity mall, Bhopal, Madhya Pradesh

Hi ordered pizza from pizza hut in bhopal ...I was so disappointed by the delivery and the order ... the pizza was delivered in a spillited, cold nd in a very bad condition... I mean wat the ### ...when I asked for replacement they denied... nd the pizza hut people were rude ...is this the way to treat a customer? Bad ... .they even chargerd me full amount bt didn't delivered me my desired order ... as i ordered for a cheese max sausage...
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SUZAN CRISPER
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pizza was delayed and received incorrect order.

Address:310, AVR Base, 5th B Cross Rd, 3rd Block, HBR Layout, Bengaluru, Karnataka 560034, 560034

We had a dine out at ur pizza hut and had to wait for more than an hour to get ou4 orders that was placed, inb/w the executive gave us a complimentary drink cos of the wait time and also told us that the pizza got burnt and he has to make a new one. We had ordered for 2 medium pizzas (Every day value), but we received personal pizzas. When we question him he said that dough for medium pizzas were over and by that time the personal pizzas...
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Dhanvanti
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

over charging by tricky menu

Address:Mumbai City, Maharashtra, 400061

In menu they are writing rs.199 classic corn pizza medium n they are billing rs. 295 their menu is tricky n they r cheater. Our advise is never visit or order from pizza hut.

Be very very careful
.
We indian should throw out all multinational chor company from india by boycotting their products.

We are very unhappy with pizza hut because they are making fool to the public...
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vilaschaudhari
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

over cooked pizza served (2 pan pizza)

Address:Shop No 20, 21, 22, Shanti CHS, Sector 7, Kharghar, Navi Mumbai, Maharashtra 410210, Raigad, Maharashtra, 410210
Website:online.pizzahut.co.in/home

Hi,
I thought pizza hut is the place for the a great taste of pizzas and beverages and provide the best pizzas in town for customer satisfaction to make it outstanding than other pizza joints.
But yesterday evening i got very bad experience with the food quality, overcooked pizzas were served/delivered and outlet manager not agree to accept the mistake and refuse to take a complaint.

Thank you...
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Tulika_aga2598
from Delhi, Delhi
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delivery issue and quality

Address:Uttarpara shibtalla street, 712232

The pizza was delivered to me after more than 1hr and that too it was cold it was not at all eatable because the quality was poor.
I don't understand why they promise to deliver and serve within 30 mins when then can't even serve in 1 hr. Why they take orders.
I am very dissatisfied with their services and will not think of any further orders.
My order id was [protected]...
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nid7
from Mumbai, Maharashtra
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received a non veg pizza when ordered for a pure veg one online

Address:Hub mall, Goregaon east, Mumbai., Mumbai City, Maharashtra

I had ordered for a plain margherita pizza from your branch located at the Hub Mall in Goregaon East on 7th august, 2019 at 10:45 pm through Swiggy. However, I received. pepperoni pizza and my parents only realised later that it was a non veg pizza and had already had a slice. This kind of a mistake on your end is not acceptable and I would really appreciate if you look into this matter and take corrective measures immediately.
Thank...
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Priya Vadrevou
from Hyderabad, Telangana
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no trace of order

Address:105, Shantinagar, Masabtank, Hyderabad, Andhra Pradesh, 500028

I ordered dinner (3 pizzas) today at around 8.10pm. The order was supposed to be delivered from the Banjara Hills road no. 12, Hyderabad outlet. It is over 2hours now and I have made several calls to check if the order was accepted and is being delivered. The call center confirmed that the order was on the way and they will get the concerned outlet to call but nothing! I am surprised at the lack of professionalism and apathy towards a customer....
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Karan2992
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

excessive charges on carry bags

1. On 03 aug 19, around 2100hrs, i purchased food to go from pizza hut. New bel road, bangalore.

2. They were charging rs7 for carry bags which carried name of the company along with logo.

3. Even on informing the employee, they refused to provide me with a normal bag or waive off the fee.

4. I would like to place a complaint for:
A. Charging unfairly for carry bags.
B. Exorbitant...
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Abbas Attarwala
from Delhi, Delhi
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bill payment

Address:Sterling theatre murzban road, Mumbai City, Maharashtra, 4

I had paid my bill through phonepe and the amount was deducted from my bank account but the pizza hut employees refused about the payment and i had to pay through cash the amount was deducted from my bank the amount was rs 1151/- i had to pay this amount through casg although it was successful through phonepe. I showed the payment was successful to the employee there but they refused to agreee that the payment was successful. Please help...
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Address:Flat # 301, Pleasantville Apartments, 102 by 2, outer ring road,doddanekkundi, Bangalore, Karnataka, 560037

Order No 11009133 placed at 2;46 pm on[protected] at Bengaluru through the pizzahut online website for Triple treat Veg combo with specific instruction to not put Mushroom in the Pizza.
Delivery completed at 3:46 pm on account of outsourced delivery service ( Zomato ) who called me at 3:15 pm to check on location as wrong location ( Kaggadaspura ) has been given to them. After I sent correct location on the messenger whatsapp number,...
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Dharamvir Bhure
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order and delivery issue.

Address:Flat No-504, Tower-C2, Panchseel Greens 1, Sector-16B Greater Noida west. 201009, Gautam Buddh Nagar, Uttar Pradesh, 2001009

We ordered 4 pizza and order number is 10982985. We receoved order confirmation and showing preparing the order now. But after few minutes we received acall from pizza outlet that they will not deliver here on my address. A few days back i ordered pizza on the same address and delivered on the same time.

The petson who called me were arguing with me on thisand said cancel your order we will not deliver your order. I got anther...
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