Pizza Hut India Complaints & Reviews

I placed an order this morning
Order number 10213816
Money was deducted
Order not received yet
I want the refund
This is very bad
Reply asap...

I made an online order yesterday (11:22 am, 16 march 2020).
Money was debited from my credit card, but i did not receive order confirmation, the store did not receive the order.

The store said that the money will be credited back to my account, and i therefore made a second payment and ordered and ate my pizza.

I know want my money back on the first, unfulfilled order....

I have being to the outlets of your pizza hut and ordered online pizza also. I dont know what happened to this company these days. Unheiginic food quality and pale food has been served. Worst quality of cheeze also being served. I ordered pizza today also it was tasteless and instead of delivering me a pizza they have delived another thing i dont what was that. Pale and cold pizza and cheeze also worst quality. I am ill now after eating the...

I ordered on february 22nd 2020.
Ordered number:[protected]
Somehow my order was cancelled online and i got a message saying
“dear customer, something went wrong & we are unable to fulfil your order no 16355962. Any amount deducted will be refunded. Please try again or call @ 39883988”

I called them and was asked to wait for a week. Today is 13th march and yet i haven’t got my money back.
br...

I have ordered pizza and it's about to 1 1/2 hours but the order is not yet delivered. Confirmation massage delivered same time and your store boy name aman and other person conversation recorded they not replyed properly and disconnected the phone 2 times. This is very disgusting to feel that pizza hut servicing now days that type. And what about if some one order to dinner and you pizza hut not delivered order after confirmation...

Hi,

I have ordered the pizza from pizza hut through swiggy on sunday 2nd mar'20. With order id - [protected].

The concern is pizza was so cold even the cheese was hard to eat we just dumped the pizza completely and also reported same on swiggy immediately and later in to pizza hut also but their no resolution from either side. Both of them are putting the blame on each other.

Pizza hut even denied...

Ear sir/ma'am

This is to bring to your information that on 14.02.2020 i have ordered one 699/- meal from pizza hut which was delivered late as per your usual time. I have asked the delivery boy the reason but he said i was handed over the pizza late by the store so i cant help you out in this. Whwn i called the store the store manager said that it was the delivery boy fault and even if you want your refund you can contact our...

Order i'd is [protected]
I ordered on zomato. Veg stuffed kebab crust with extra cheese.. However they send me a pan pizza.. When i called, guy in the pizza store said they were out of it so sent cheese crust.. However no cheese in the crust seen.. Only base was too thick.
I have proof that is images of your pan pizza and call recording of customer service accepting your mistake.
You people don't provide proper customer...

We family went to pizza hut in Ahmedabad One Mall at Ahmedabad we are 3 o[censored]s and from 1 one o[censored]s was unable to eat pizza stuff due to health concerns your staff did not allowed outside salad food to eat they strictly said u cannot eat food outside else u can leave the restro such a pathetic behavior of staff is!!! Take legal action against such activities and make them understand the public problems. Thinking to move to consumer Court against...

Dear customer service team,

The amount of inr 509.00 was charged on my debit card at pizza hut thane branch. But i couldn't receive the slip and it did not appear in the statement of credit card machine. Therefore, i cancelled my order at the same. Pizza hut viviana mall thane counter staff said that it will be reversed in 7 working days. Please assist to reverse the amount in my account.

If you would like...

I placed my order at 1:15 pm (Ist) on 21st feb, 2020, my money was deducted but order got failed. I tried calling the pizza hut from which i ordered but they didn't pick up any of my calls. As the pizza was not delivered, i want a full refund. I have also submitted my feedback at (https://in.pizzahut.io/landing/?id=feedback-form) and the feedback id is 102285....

It took 3 hours to deliver my food. Food quality was worst they provided it was all soggy. I called customer 3-4 times for the delivery but they took a lot time to deliver
It took 3 hours to deliver my food. Food quality was worst they provided it was all soggy. I called customer 3-4 times for the delivery but they took a lot time to deliverIt took 3 hours to deliver my food. Food quality was worst they provided it was all soggy. I...

Pizza hut by its name and reputation has been a reliable food spot in terms of hygiene from a long time. But recently i visited pizza hut and now i'm suffering from food poisoning after eating non veg pizzas. Doctor says the food was contaminated and i've been sick for a while now. Never expected the quality to be degraded this way. It's just a violation of the trust people put in and go eat there without worrying. I had meatball pizza and...

Today i have ordered country farm pizza combo pack of rs. 560+28 tex. I ordered for take away. This amount has detected from my account (Confirmation mail also attached) but i didn't get any confirmation message from pizza hut side, when i went to pizza hut model town. They denied to have such any order. I have also talked to your customer care regarding this, they said money will be refunded. I am very disappointed with pizza hut side for...

Hello

Had placed order for 8 Pizzas at 12 pm and till 5pm the same was not delivered and managers Manoj and kunwarpal say that the Liza can bake in 5 mins and also the manager on duty is missing.

I had placed the orders and also got an email and then got a call also for confirmation and did the same.

After all this the pizzas are not delivered and please can you tell me who will bear the damarage...

I have ordered pizza (Take away) date[protected] amounted rs. 207.90 through upi, the order is not confirmed but amount is deducted from my bank account, this app doesn't showing any order details and doesn't have customer service or customer care number and also showing sometime indian outlets and sometime us outlets.

Its been around one month, still i have not received the amount.

Transaction id :ptm20191222073750823184201912221215...

Hi ordered pizza from pizza hut on 6th jan 9:15 pm amount us detected from my account but the order is not placed. I paid from the google pay and pizza hut using the gateway of razorpay. So amount is received by the razorpay. I raise multiple complaints to razorpay but they never reply to me and never call me.
So the amount is 1467.90 rs. I attached some screen shoot in this please have a look...

I am sirisha paluri, yesterday i. E. On 07-jan-2020, i made an attempt to place an order with pizza hut through online mobile app,
Also we made the payment through payment gateway of razorpay pvt ltd, noida for an amount of 312.90 (Rupee three hundred and twelve and ninety paise) on 07-jan -2020 at around 08:30pm.
But the order id not generated and as well as the order not received. Even, the amount is also not refunded, even...

I have ordered a pan pizza and paid an extra ount for the pan pizza but Pizza hut store person has given an hand crafted pizza.
When I asked the same they were bluffing and arguing with me.
They have charged extra for pan type and not provided the same which is very bad and they were saying new person has served so they don't know. I am very much unsatisfied with the store in gachibowli vinayak nagar...

On the 5.12.2019 evening I had ordered Pizza online. The Frazer town store called me to say that they have received the order but they can't service my order as it is far. They said they are cancelling my order and refund will follow but i neither received any message from them on cancellation nor any refund.
On the contrary at 19.59 i received this SMS. "Dear Customer, your order number 16062080 has been dispatched. T&C"
However...