Pizza Hut India Complaints & Reviews

I ordered an pizza and do payment through paytm, my amount get deduct but order not get placed.
Please tell me when will i get me money back this is for the first time this was happend please resolve this issue asap, otherwise people will get very bed feedback regarding your services and pizza hut. And i personally share bad feedback for your services....

I have vouchers of pizza hut which are not expired but they are not accepting saying reason as insufficient funds. These vouchers will be expired by 31st March but when I went and asked they are saying as no sufficient funds are available. I have 2 coupons of ₹500 each.and unable to use them.when contacted the customer care they are saying they don't have information about this and I should visit to store they are saying, when visited store...

Madam/ sir,

It's regarding the following order placed at pizza hut -

Order no. # 5428341
Amount. Inr 815.00
Date.15th march 2019

The order was cancelled by the pizza hut since the service was not available in the area where delivery was requested.
Though the order was cancelled i have not received a refund so far in my bank account.
Please resolve the issue at earliest...

Yesterday that is on 22.03.19 at around 7:40 pm I ordered 2 medium pan pizza, one panner pocket, one chicken pockets, and one spicy supreme garlic bread, total worth rupees 842 from Pizza hut official site online, but amount was deducted from my account (online banking SBI for payment) and no order was placed . I did not register on the site but ordered as guest. My email I'd for ordering was [protected]@yahoo.in and phone number I can't...

Without registering on my phone number, i recently just ordered and bought through my amazon pay a big pizza spicy chicken for 2. As the transaction was being processed and payment made, the app reloaded itself and back to the home page

The money got deducted but no order or any confirmation was given. I'm in shock that the app is somewhat cheating or the company is.

I want my money back asap...

I had tried online booking of pizza from pizza hut on 9th march 2019 from powai pizza hut at around 5:35 pm.
After choosing pizza went for payment through net banking from union bank of india account and my account got debited woth rs 345.45.
However the system was not responding and after waiting on for some time it shows error of network connection failed.
I called up the customer care number of pizza hut and the lady...

I placed an order on 9th March 2019 and proceeded for net banking payment.
Account got debited and then the system network was slow and then it says network problems.

On making online call customer care said that it was technical glitch and the amount will be refunded in 3 to 4 days. I said I need another pizza and told her to adjust with amount deducted rather than refund. She said no amount will be refunded as the...

I had attempted online pizza booking on 09/03/2019 and my account got debited by net banking for Rs 345.45 but online pizza booking failed.
On calling customer care they said it was due to technical glitch and the amount will be refunded in 3-4 days.
I have not received the refund till date. Kindly refund immediately.

Awaiting immediate attention and response...

I have ordered pizza meal box for 4 on 9/3/2019
Money has been deducted from my account, i was using bhim upi
Google pay for payment
But the order was not placed
I want my money back
My phone number is [protected]
Then i called at the pizza hut india and the person told me that due to some reason your order is not placed and your money will be back in 3 days
I just want to make sure that he...

I want to inform you that i was abused by a pizza hut manager located at gs road, christian basti, guwahati. I was alone at 10pm today with my 3 kids. He tried to snatch away my phone when i tried to call police and closed the door and blocked me from going out. Somehow managed to call police who rescued me. I have lodged an fir against him. I want his misconduct to be known to the highest authorities in the pizza hut organization as it is...

Just not worth of trusting your online ordering system. I placed an order yesterday night and without any intimation the order was cancelled. My order no is 5101221. Paid rs. 827.
Just check the status. It is still showing that the food is getting prepared. Its a sheer face loss infront of the guest. Order cancelled without any intimation or subsequent plan to rectify. A company that has no plan to handle their system failures cant...

I placed on order on saturday, 02 march 2019 07:17:04 and order number 5093109 and with promise to deliver (Your order will be delivered approximately on 07:47:04).

But i made three to four call at your call center to inquire but every time with promise of delivering in 10 to 15 minutes. And finally at around 8.50 told me the order can deliver due to technical glitch and your money will be returned in 4 to 5 working days.br...

We had ordered food from pizza hut (Order number : 5090093) on saturday, 02 march 2019 at 06:22:09.

One of the items we had ordered was creamy garlic bread stix worth rs. 129 which was not delivered and we were wrongfully charged for it.

We aren't used to scams like these but it would be of great help if this issue could be solved with a refund of the money....

The closing time of pizza hut is 11 am to 11 pm and we reached at 10:50 pm before 10 minutes the manager tell us we are unable to dine inn due to once u order the order will take time to prepare and the it will exceeds the closing time to go home. So i tell what is the closing time he said 11 pm so why should i not be dine inn there were many customers who were in happy with the manager behaviour also we have taken a photos and videos so...

I had ordered unlimited non veg pizza at one of your outlet - pizza hut, tandon mall, andheri east mumbai 400093 india.
In the initial phase of order i was told that i cannot share or do anything which i did accepted it.
Whilst i was done eating. There were 3 slices of pizza which were left and i had asked him politely that kindly do a take away as it was not possible for me to finish it to which it was declined and said that...

Placed an order online. Since it crossed the delivery time. Store keeper cancelled it saying driver had an accident hence cancelling. However no way for god shake he sounded like any kind of accident would have happened. It was just to escape from on time not delivering reputation.
Pizza hut is horribly declining in its delivery service. Its shame....

This is with reference to my online order placed with pizza hut, order no: 4743435 dated 14th february 2019 for rs. 490.35 and payment was made by my credit card. Sms send to me by pizza hut that order will be delivered to me by 7.50 pm. After few minutes i got a call from nearest pizza hut shop that, 'they could not delivered the order at my place, after that i was continuously call on there call center no.: 39883988 for next 1 hour and...

My invoice no. Ti 14941827 and order number is 4794365. I have order 1 pan margherita pizza with topping of rs296.10/- which was debited from my bank account through net banking but when we received order than bill amount is rs 244/- without toppings and i have order one 7up but he delivered me pepsi.
So, i requested you kindly return difference amount.

Your early response is highly appreciated.

Regardsbr...

I placed online order through pizza hut mobile app for 6 pizzas from pizza hut store at civil lines, rohtak (Haryana). The order was placed at 3.13 pm on 15th feb 2019 and was to be delivered at 6.45 pm very same day. Though order came in 7.27 pm that too after lots of follow ups. The pizza delivered were cold. I had a party at my house which got spoiled because of this and i was embarrassed in front of my guests. The store manager was very...

Hi,
Despite order been placed and follow up done, the order not delivered . I have made follow up after 1 hour but no response. Despite repeated calls and reminders, there was no response from local Thane Pizza Hut or Customer care.
Is management taking any action on this ?

( Order No : 4751549 date 14/2/2019 time 8.30pm).

No update as of now[protected] Time 3.30pm)

Regards
Nilesh...