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Pizza Hut India Complaints & Reviews

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Last updated Apr 11, 2024
Complaints 2663
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122002

Pizza Hut India reviews & complaints page 39

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C
Cdt Mayank Ravi
from Pune, Maharashtra
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refund not provided

Address:MF-63, Near Sahjanand Chowk, Harmu Housing Colony, Ranchi, Jharkhand, 834002

My email - [protected]@gmail.com
My phone no - [protected]
Has ordered the pizza on 15 july 2019, but was cancelled from pizzahut receiving a message that "your order has been cancelled, amount will be refunded". But, its 28 july 2019. I haven't received a refund till today. Look in this matter or else i have to report it to the consumer court....
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Jigar Nayi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheat with wrong commitments from customer care department

Address:395009

Hi, Yesterday Evening i Ordered Pizza From Pizza hut, Lp Savani Road, Adajan, surat, Gujarat Outlet, I Ordered 1 Magic box Pizza And 1 Cheese Garlic Bread. My Bill Amount Was 551 INR. So I Gave 500rs GV And 51rs, Cash At Cash counter, And Guy Packed My Parcel and I went Off After Reached To Home I Found The Garlic Beard Was Missing, So Call To Customer Care About My Concern And The Guy Name Santosh Who received My Call Gave Me Commitment...
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Address:560030

I ordered 28 nos. Veg & non veg pizza from pizza hut, forum mall, koramangala, bangalore on 24th july @ 3.40 p. M. Worth rs.10010/. I have received sms from pizza hut as "order no.1206" and bill amount rs.10010/- on 24.07.2019. But the pizza boxes were delivered without any identification of veg & non-veg on the boxes and everything was mixed while delivering. The boxes did not have colour coding for veg & non veg. Since it was a huge quantity...
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Sweetyi Kumari
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong billing (extra amount charged)

Address:V3S mall, Nirman Vihar, New delhi(110092), New Delhi, Delhi, 10092

I have visited pizza hut (V3s mall) on saturday (20th july 2019) have ordered pizza with 2 drinks. I have got a bill of 413/ inr but when i have paid bill by card i have seen 906/ inr has been deducted from my account. I am very much disappointed with the payment system. If customer will not check they will charge any amount, can not trust on staffs....
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A
Amol R Kamble
from Mumbai, Maharashtra
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amount to be refund

Address:Mhatre chawl lokmanyanagar pada no 3 Near bus depot Thane wes, Thane, Maharashtra, 400606

Hi Team,
I am really disappointed with your service I placed the ordered at 9pm and was delivered to me after half n hour that is almost between 10:15 to 10:20 also the delivery boy was without Pizza Hut bag and was carrying and delivering pizza from local plastic bag.I asked for ID however delivery boy was not carrying ID with him. Pizza was not fresh and hot was not good in taste.Pathetic service I ever experienced. Unsatisfied...
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A
Amar Patil2470
from Mumbai, Maharashtra
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rude and casual behaviour of staff mr. khan.

Address:Thakur Village Kandivli, Mumbai City, Maharashtra

I visited along with my Son at Thakur Villege centre at @10 PM
There were many empty tables 10/12 in nos. unfortunately all of them were not cleaned even though customers finished their meals and left.
I have even approached one staff member and requested him about providing seating place but he repeatedly ignored me even was not bothered to listen as well as respond.
Finally I found one table and tried to occupy however...
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P
Pratham3
from Mumbai, Maharashtra
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coupons

Address:Bhopal, Madhya Pradesh

I went to your outlet pizza hut DB mall Bhopal when it's come to bill we have two coupons from Bank each coupon held 500 rupees each we have 2 coupons when your service provider summit our bill to your data we give them coupons redeem and your provider apply the only 1 coupon and miss placed other coupon and aggressive route behaviour with customer...
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M
Ms@101095
from Bengaluru, Karnataka
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regarding the incorrect order

Address:HSBC glt 1 besides Raheja Woods Kalyani nagar , Pune, Pune, Maharashtra, 411006

Hi,

I have ordered four pizzas on the offer one on one but i received only 2 pizzas. While contacting the store they said it was offer like you will get 1 pizza for less price. Even my bill was showing 4 pizzas but still they do not help. Moreover i have not asked to order mushroom toppings but it was added which was a waste for us.

Will look into this since you are such a big global brand. We would not expect...
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B
Brandsmasters pvt ltd.
from Mumbai, Maharashtra
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pizza hut standard. delivered a

Address:Tajganj. Agra, Agra, Uttar Pradesh, 282001

Dear sir,
Sir/madam

I am totally glad for your service .
Agra, tajganj, pizza hut. I'm ordering for One garlic bread. Order will be delivered 30min. And without Bill for paper wrapping to be deliver. In 20meter distance. I'm totally hungry and 30min waiting for garlic bread. So. Order will be received a dolly mam. and deliver a housekeeper. What a pizza hut standard.
First time I'm shocking they have...
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V
Vishal Kokate
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order not receive

Address:B 709, yashwanta Hights, Amrai, Tisgoan ,Vijay Nager, Kalyan East, Thane, Maharashtra, 421306

This is Vishal from kalyan east, My contact no is [protected]
I order the pizza by call today at 7.30 pm now its already 8.30 pm till now i didn't get my order as well as any call
I called 2 times on same no[protected]
They only telling that the tilak nager branch will call you back & with 10 min you will get your order, but again same thing i didn't get my order and any call,
See if you can't deliver the order...
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N
Nushrat Shaikh
from Mumbai, Maharashtra
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food quality

Address:Kalyan, Mumbai City, Maharashtra

The pizza jamuntini and lemonade ordered at Phoenix mall kurta was awesome after visiting kurta and the great experience we visited Kalyan branch and had the worst taste ever the jamuntini was literally worst and so the other food.
I want my refund of the money 732 rupees
The food ordered at kurla was expensive but worth it and in Kalyan was worst...
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P
Piyusha Limaye
from Pune, Maharashtra
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pizza hut delivery-katraj store-pune

Address:Pune, Pune, Maharashtra, 411046

Dear Sir/Madam

This is with regards to an extremely horrible experience I had with respect to my delivery of pizza through the pizza hut app.I had placed my order around 818 pm.It's 1015 pm now and my order is still not delivered.
The sequence of events is as follows:
1.I had placed an order through the app
2.I received a confirmation email and a text message with the delivery time mentioned as 848pmbr...
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Lillian_vishisht
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund my money back

Address:Bangalore, Karnataka

Dear team

I have ordered my pizza on 16 June 2019 through Pizza Hut app my money got deducted from my account 207.9 rupees around 8:00 pm but after that I don't get any order number or conformation. And from this app we can't even Complaint. I want my money back. For your reference I am giving you the reference of transaction

Transaction ID - SB498800
Transaction details - Min/PizzHut/[protected]/996310br...
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Address:9, 10, 11, The Big World Soman Suncity, Kalyan, Maharashtra 421301, Thane, Maharashtra, 420301

Dear Team,
I ordered pizza on 10th June 2019 using your official website and paid INR 591.15. But order did't took place and money deducted from my bank account. Transaction ref is UPI/[protected]/PIZZAHUT/PIZZAHUT.RAZO.

Kindly look in to the same and arrange refund as soon as possible
Balu Gawade
[protected] / [protected]...
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C
Chirag799
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my money got deducted from my account while paying during dine in

Address:411/16, CIVIL LINES PEER BABA LANE, Gurgaon, Haryana, 122001

While paying for the order at pizza hut (Ambience mall gurgaon) store of amount rs 1226 my money got deducted from my account but the person standing at the counter told me that the system didn't receive the money so i paid with the different debit card. Therefore the money i paid was twice and still i did not get the refund for the money which was deducted for failed transaction....
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Peeyu57
from Rajsamand, Rajasthan
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong ingredients and misleading info

Address:Civil lines, ajmer. rajasthan, Ajmer, Rajasthan, 305001

On 27 may 2019, we have ordered pizza from pizza hut ajmer, rajasthan near miraj mall. The cheeze on it instead of mozzarella tasted like mayonnaise. I called the manager but he confirmed that in magic pizza they use mayonnaise whereas the ads online doesn't show the same. So either of them is giving misleading information. Please revert on this asap else will have to mail the main branch and authorities.

Regards
Priyanka...
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Peeyu57
from Rajsamand, Rajasthan
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wrong ingredients

Address:Civil lines, ajmer. rajasthan, Ajmer, Rajasthan, 305001

On 27 may 2019, we have ordered pizza from pizza hut ajmer, rajasthan near miraj mall. The cheeze on it instead of mozzarella treated like mayonnaise. I called the manager but he confirmed that in magic pizza they use mozzarella whereas the ads online doesn't show the same. So either of them is giving misleading information. Please revert on this asap else will have to mail the main branch and authorities.

Regards
Priyanka...
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Deepakkrakki
from Mumbai, Maharashtra
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regarding behaviour of staffs

Address:Pizza Hut near medical college tilka Manjhi Bhagalpur Bihar 812001, Bhagalpur, Bihar, 812001

I am regular customer off pizza hut which is located at bhagalpur near medical college tilka mannheim chowk bihar 812001.. Some off your staffs don’t behave properly with customer.. Yesterday i on 25/5/2019 when i was dining pizza there and some pizza was left so i asked them to pack that then they refused to that.. And when i asked them why they are doing like this then their manager mr kapil and some off his staffs started abusing me.....
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Akhiljaat
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hygiene

Address:57 begumpur village, New Delhi, Delhi, 110017

I went with my wife in your pizza hut branch in saket new delhi 110017 on 18/05/2109 as i have order a combo pizza pack. My wife suddenly started vomit the reason was the hair founded into the product what we have order as well as the cleaning also was not appropriate. Some staff was wearing the head caps and some are not. Please look into the matter seriously waiting for your action. My contact number is [protected]...
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Faguni Agrawal
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

the pizza and service

Address:Highway plaza NH-2, Mathura, Uttar Pradesh

Yesterday we went to pizza hut in mathura (Uttar pradesh) at highway plaza... We sat there for 20 minutes and no one came for our service... We approached counter and then they sent their boy... He gave us the menu and went... We again went to counter for the service... And they sent the same boy again and we ordered 3 pizzas... We sat there for 1 hour and then also didn't get the order... On further enquiry we got to know the order was not...
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