Pizza Hut India Complaints & Reviews

I ordered a two pizzas online from the Pizza Hut app.

I had selected a Chicken Supreme and Chicken Triple Treat pozzas and the total bill after discount amounted to INR 656.25.

I made the payment using Amazon Pay and the money got deducted but i did not receive any confirmation fir the order and there is no history or the order as well in the app.

Its really frustrating and i need my money back....

Dear sir I have purchased magic box combo at rohtak city in haryana. I did my payment via paytm. This is my pickup order. There is no chilli flakes and organo inside and one pizza is completely messed. Very bad experience. There is 2 pizza is gud.. But 2 is just like as without cheese and drying conditions. Not feel as fresh one... This happens to me 2nd time after 2 yrs.. I did my payment from this no [protected] date 12/11/2018. Plz see...

With reference to my online order no. 3674387 dated 7/11/2018 for rs 1227.45 at 10.17 pm, it is to inform that your executive from kingsway camp outlet called me and told me that the order can not be delivered as the address mentioned does not come under ‘delivery area’. He also mentioned that the amount will be refunded in two days. Thereafter 2 hours another executive calls and asks whether i still want that order to be delivered. This...

I have placed an order online for takeaway at pizza hut for my kids b'party (Store location: bangalore central mall, outer ring road, bangalore - 560103) on 15th oct'18 afternoon. Paid through amazon pay and the transaction is successfull and amazon pay is debited for amount rs.1, 593.38/- (Online order no: 3474433).
Went to collect the takeaway, store mentioned it is only dine-in and doesn't accept online orders for takeaway. I asked...

Hi,

I placed the order on nov 1 2:48 pm however the order was not placed properly or as i was told cancelled due to a technical error. This is the second time i had to face this issue.

I called and was told that there was some technical glitch. I asked them to place the order again and honor the 30 min guarantee that was offered. However the rep refused and i was asked to pay. I asked why was i not informed...

I had ordered from pizza hut, mumbai (Andheri branch) on 21st oct'18 for rs. 1257.90 from the pizza hut app. The order did not complete but the amount got debited (Through net banking). I was asked to wait 3-4 working days to get the refund which i haven't received yet. The order was made on my phone number (+91 [protected]) please resolve and refund my money....

My Order number is 3494005. I had ordered pizza for INR 2806.65 on 18th october, 2018 and which was cancelled automatically within 05 mins of order but the amount was not refunded to me and it's more than 10 days.
I had called the customer care more than 7 times but they have updated me, amount will be credited within 3 - 5 Business days and told me that I will arrange a call from store manager. Neither I got any call from store manager...

Today i went to pizza hut located in kalyan shop no. 91011 dist. Thane maharashtra. After i finished my pizza order, i have placed the order for “mirinda” & they charged me rs.60 for 500 ml (As per attached invoice no. : 20m[protected] dated 28th oct.2018 time 9.29.01. Pm), when i checked the bottled i got shocked by seeing the mrp on bottle which was mention 60 rs. (As per attached bottle snap of mrp).

To cross the check...

We ordered a pizza today[protected],
Order id - 3549721, phone no linked-[protected],
Ordered time was 05:18 pm and the delivery time promised was 05:48 pm but the it was delivered after 05:55 pm.
As the order was not a bulk one, so expected an on-time delivery.
How can you promise to deliver in 30 mins if you cannot
Desirable resolution: refund of the amount...

I had ordered pizza for Rs292 and which was cancelled automatically within 30mins of order but the amount was not refunded to and it's almost 20 days. I had called the customer care many times but they have updated me that amount will be credited within 3days but dint get my amount back this was repeated for more than 3times but answer given to me that amount will be refunded. Can you please let me know the escalation matrix for this issue....

Order number: [protected],

I am writing to you to raise an issue about delivery at pizza hut delivery on oct 11th, 2018.

We have order pizza on 11-oct-2018 amounting rs.3040. Now the amount is not visible on the invoice.

I call to customer care but they not provide any solution for duplicate bill.
Please share the duplicate bill for claiming from the office.

I look forward...

I placed two order on 5-oct-2018 with pizza hut. The details of orders are :-

Order number - 3389267
Amount :- inr 541.00

Order number - 3389431
Amount :- inr 541.00

For both the orders the amount was deducted from my amazon pay wallet and soon after the order was cancelled by pizza hut saying they were not able to confirm the order to the store.

I waited for 2-3 days...

I ordered pizza on saturday and i paid thru online but i didn't get pizza nor i got any confirmation message neither i got my amount refunded back. Order number it is showing as #3501929 n it is showing order received n order pending confirmation. I even called n raised a complaint. I am expecting my money to be refunded as soon as possible.

Thank you...

I ordered 2 pizza on pizza hut of rs 572.25. This amount is deducted from my account but order is not confirmed. My order mob. No. Is [protected] and email id. Is [protected]. I made payment through phone pay upi id and transection i'd is -
Hdfb36662f9089a443fa46e762d30f06fd1.

Please return my amount immediately.

Please resolve it urgently.

Thanks...

The complain regarding misbehavior and not giving the proper result, in 16/9/2017 i purchased the two pan pizza in takeaway, which i need now the bill for claim in my office. I went to pmc chennai pizza hut store to collect the bill. First mistake done by manager mr selva gave me the wrong bill and said you claim it sir, but i need my same bill for claim, selva reply sir 20 days backup for the bill. I ask him for manual bill in same date...

Order Number: 51100368,

I am writing to you to raise an issue about Delivery at Pizza Hut Delivery on Oct 11th, 2018.

We have order Pizza on 11-Oct-2018 amounting Rs.3040. Now the amount is not visible on the Invoice.

I call to customer care but they not provide any solution for Duplicate Bill.
Please share the duplicate bill for claiming from the office.

I look forward to...

I ordered pizza on 16 oct 2018. I paid online and after 30 min i got a call from the pizza store saying they don't deliver at my location. How come their website accepted the address i provided? How did they realize after 30 mins that they don't deliver at my location? When i argued how their website accepted the order, he asked me to go half way to collect my order. Pathetic services pizza hut. Now i know why people prefer domino's always....

This is with respect to my Dine in at Pizza hut at Vasant Square Mall in New Delhi on[protected], as per the msg Received from Pizza Hut (Attached for Ref), there was a 30% off on Dine in, But as per my Bill (Inv No P[protected], Source P341) No discount was given. So request you to look into the matter and refund the amount to my paytm account [protected].

Look into the matter and do the needful at the earliest....

Hello team,

I have ordered a pizza on 08-oct-18 from pizza hut online by the name of manju rawat for delhi location as i am from delhi. I have paid the amount online which is of 404.25. The balance has been deducted but my order did not place. I have confirmed from the pizza store regarding the same the concern person told me that your order has been cancelled and further she added that the order is placed for mumbai india...

I made card payment to order online pizza and money deducted but order not confirmed
My amount in hdfc bank deducted
Payment date -13:10:2018
Amount deducted -429.45
Name :pizza hut
I need my amount to be refunded by pizza hut or by bank
I requested to solve this issue as soon as possible
My order also not confirmed anything
I need money back to be refunded as soon as possible to...