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Pizza Hut India Complaints & Reviews

1.7
Updated: Sep 22, 2025
Complaints 2706
Resolved
777
Unresolved
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Pizza Hut India reviews & complaints page 44

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P
Pravin Singh Digari
from Gurgaon, Haryana
Feb 16, 2019
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Address: 122002

My invoice no. Ti 14941827 and order number is 4794365. I have order 1 pan margherita pizza with topping of rs296.10/- which was debited from my bank account through net banking but when we received order than bill amount is rs 244/- without toppings and i have order one 7up but he delivered me pepsi.
So, i requested you kindly return difference amount.

Your early response is highly appreciated.

Regards
Pravin singh digari
Pizza Hut India customer support has been notified about the posted complaint.
Dear Pravin,

We are sorry to hear this. We would request you to please DM us your email id, mobile number, and store details via given below link so that we can look into this.

https://bit.ly/2EgjEDp

Regards,
Team Pizza Hut
Hi
I order and paid online on 14th Feb sometime around 8.15 pm, which is not delivered yet also no money refunded.

below is the store address

PizzaHut
Experia SN 16, 3rd Flr, Food Court, Xperia Mall, Kalyan Shil Rd, Palava
Dombivli East
Thane - 421204 [protected]

extra money pay - Comment #3355538 - Image #0
extra money pay - Comment #3355538 - Image #1
Pizza Hut India Customer Care's response, Feb 20, 2019
Verified Support
Dear Satyajit,

We are sorry to hear this. We would request you to please DM us your email id, mobile number via given below link so that we can look into this.

https://bit.ly/2ScPVis

Regards,
Team Pizza Hut
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    A
    Ankur Beri
    from Noida, Uttar Pradesh
    Feb 16, 2019
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    Address: Rohtak, Haryana, 124001

    I placed online order through pizza hut mobile app for 6 pizzas from pizza hut store at civil lines, rohtak (Haryana). The order was placed at 3.13 pm on 15th feb 2019 and was to be delivered at 6.45 pm very same day. Though order came in 7.27 pm that too after lots of follow ups. The pizza delivered were cold. I had a party at my house which got spoiled because of this and i was embarrassed in front of my guests. The store manager was very rude and unapologetic and told me to do whatever i want to do. This is very unprofessional and pathetic behavior of your store employee. His name is kapil. I need proper action and compensation for this. I hope you will look into this.
    +1 photos
    Pizza Hut India customer support has been notified about the posted complaint.
    Dear Ankur,

    We are sorry to hear this. We would request you to please DM us your Email ID via given below link so that we can look into this.

    https://bit.ly/2V2L9G3

    Regards,
    Team Pizza Hut
    Ordered a Triple treat meal for 2..delayed delivery with expired potato wedges delivered.. Truly disgusting and very annoying... Pathetic service.. Highly unexpected
    Pizza Hut India Customer Care's response, Feb 20, 2019
    Verified Support
    Dear Customer (Dziner Attire),

    We are sorry to hear this. We would request you to please DM us your email id, mobile number, and store details via given below link so that we can look into this.

    https://bit.ly/2EkOTwY

    Regards,
    Team Pizza Hut
    I paid for an order through the Pizza hut app on 14th Feb, 2019. I selected the UPI method of payment and the payment was confirmed but I got no emails regarding cancellation. When I tried to contact the local Pizza hut store, their number wasn't working. RS 614 was deducted from my account.
    Pizza Hut India Customer Care's response, Feb 21, 2019
    Verified Support
    Dear Abheenav,

    We are sorry to hear this. We would request you to please DM us your email id, mobile number, and store details via given below link so that we can look into this.

    https://bit.ly/2T7jZAh

    Regards,
    Team Pizza Hut
    Have ordered pizza on 15th feb 2019, the base was oily and even oil smell was coming from it...
    Pizza Hut India Customer Care's response, Feb 22, 2019
    Verified Support
    Dear Customer (ch234bha ).

    We are sorry to hear this. We would request you to please DM us your email id, mobile number, and store details via given below link so that we can look into this.

    https://bit.ly/2VeAb0d

    Regards,
    Team Pizza Hut
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      N
      Nilesh Barbade
      from Mumbai, Maharashtra
      Feb 26, 2019
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      Address: 400601

      Hi,
      Despite order been placed and follow up done, the order not delivered . I have made follow up after 1 hour but no response. Despite repeated calls and reminders, there was no response from local Thane Pizza Hut or Customer care.
      Is management taking any action on this ?

      ( Order No : 4751549 date 14/2/2019 time 8.30pm).

      No update as of now[protected] Time 3.30pm)

      Regards
      Nilesh
      Pizza Hut India customer support has been notified about the posted complaint.
      Dear Nilesh,

      Thanks for sharing the requisite details with us. We have forwarded your concern to our team and you'll be contacted soon.

      Regards,
      Team Pizza Hut
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        S
        S4you
        from Mumbai, Maharashtra
        Feb 15, 2019
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        Hello,
        I have been ordering home delivery services from pizza hut.
        From last two times i face a problem where they don't provide the beverages, instead they tell you to remove the amount and pay for the balance bill, which is fair. But the second time we had ordered a "meal for 4" hence the amount of the beverages were not included in the bill.

        The meal costed around 733 including taxes and the delivery boy asked us what will be the cost for the two beverages, we told them that online (Pizza hut app) the cost is approx 50 rs each. To which he said to deduct 100rs.

        I would just like to suggest here i[censored] plz include the individual billing amount in your bill's to avoid such confusion, so that we as customers also pay the exact amount and not more or less.

        We do enjoy eating from pizza hut hence don't want any confusions regarding the billing.

        Also, plz suggest what should be done in such cases if the delivery is not complete or missing??
        Pizza Hut India customer support has been notified about the posted complaint.
        Dear Customer(S4you),

        Thanks for bringing this up in our notice. We have shared your feedback with the concerned team for quick action.

        Regards,
        Team Pizza Hut
        Hi,
        Despite order been placed and follow up done, the order not delivered . I have made follow up after 1 hour but no response

        ( Order No : 4751549 date 14/2/2019 time 8.30pm).

        No update as of now[protected] Time 3.30pm)

        Regards
        Nilesh
        Pizza Hut India Customer Care's response, Feb 21, 2019
        Verified Support
        Dear Nilesh,

        We are sorry to hear this. We would request you to please DM us your email id, mobile number, and store details via given below link so that we can look into this.

        https://bit.ly/2SPhQtP

        Regards,
        Team Pizza Hut
        Nilesh Barbade's reply, Feb 26, 2019
        Nilesh Barbade

        [email protected]
        9920900841
        Dear Nilesh,

        Thanks for sharing the requisite details with us. We have forwarded your concern to our team and you'll be contacted soon.

        Regards,
        Team Pizza Hut
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          U
          ukc39
          from New Delhi, Delhi
          Feb 14, 2019
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          Address: New Delhi, Delhi, 110078

          I placed the order, order number 4749477, dwarka, got confirmation by email. Not delivered. Gave ring on 3988 3988 and also on mobile number [protected]. Was assured for delivery immediately from sector-5 pizza hut. Kept waiting again for over one hour. Total mood spoiled. Copy of confirmation of order is as under.

          Hi umesh kumar,

          Thank you for ordering with pizza hut, home of the tastiest pan pizza!

          We are delighted to serve you.

          Here's your order summary.

          Order number : 4749477
          Sr no items price quantity sub total
          1
          Garlic bread spicy supreme
          Inr 139.0 2 inr 278
          Total inr 291.90
          Total tax (Cgst + sgst)

          Inr 13.9

          You saved

          Inr 0.0

          Amount to be paid

          Inr 291.90

          Payment mode
          Cash on delivery

          Order type
          Delivery

          Order time
          Thursday, 14 february 2019 08:24:59

          Selected time
          Your order will be delivered approximately on 08:54:59

          Delivery address

          Umesh kumar
          Sector4, dwarka, new delhi110078 g102, ispatika apptts, plot29, sector 4, dwarka, delhi
          New delhi delhi
          In
          Zip/post code: 110075
          Mob: [protected]
          Email: [protected]@hotmail.com

          Enjoy your meal!

          Team pizzahut.

          Think pizza, think pizzahut
          Pizza Hut India customer support has been notified about the posted complaint.
          Mar 08, 2019
          Updated by ukc39
          MOBILE NO [protected]
          UMESH KUMAR
          Dear Umesh,

          We are sorry to hear this. We would request you to please DM us your mobile number via given below link so that we can look into this.

          https://bit.ly/2BAvRRs

          Regards,
          Team Pizza Hut
          ukc39's [Complaint's author] reply, Mar 8, 2019
          Mobile Number 9873735026
          Dear Umesh,

          Thanks for sharing the requisite details with us. We have escalated your concern to our team and will share an update with you soon.

          Regards,
          Team Pizza Hut
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            N
            Niharika Morey
            from Pune, Maharashtra
            Feb 14, 2019
            Resolved
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            Resolved

            Address: Pune, Maharashtra, 411006

            I ordered from the food ordering app, Zomato and placed an order for Pizza Hut. The order got accepted and declined soon after. My order was flat out cancelled for some unknown reason. This kind of behaviour is unacceptable from such a famous food brand. I won't be ordering from this restaurant till the customer service is not improved. Even the dine-in experience is equally disappointing. The smallest orders take a very long time and sometimes they serve cold food. This should stop immediately as the company will definitely end up losing a lot of their costumers.
            +1 photos
            Aug 7, 2021
            Complaint marked as Resolved 
            Pizza Hut India customer support has been notified about the posted complaint.
            Dear Niharika,

            We are sorry to hear this. We would request you to please DM us your email id, mobile number, and store details via given below link so that we can look into this.

            https://bit.ly/2GudtOu

            Regards,
            Team Pizza Hut
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              H
              hujkhvhb
              from Gurgaon, Haryana
              Feb 12, 2019
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              Address: New Delhi, Delhi, 110046

              Pathetic service given by pizza hut,
              Such a renown brand and doing this kind of service is sad.
              A order was placed on date[protected] from there online portal.
              The payment was done.
              After 15 mints mr brijesh from district center pizza hut store gave a call and with a very silly excuse declined by order.
              My order was of pankha road near street no. 12 vashisht park which was ther at ther online portal where they can deliver the order.
              He said mam we cannot deliver the order to that palce because we don't deliver the order to that side, we only dilvre still dabri mor.
              Where is this statement written???
              When the order was placed, the location was picked by the portal only.
              And when i asked about the payment that i had already done.
              He said that mail the team they will only see in this matter in such arude tone.
              This type of behaviour was never ever experineced by me in dominoz.
              This this you people behave?
              I had never expected.
              And my family is wating for the order.
              I had specially made this order for my daughter.

              This is seriously annoying pizzahut.

              Dishearten customer
              Pizza Hut India customer support has been notified about the posted complaint.
              Dear Customer(hujkhvhb),

              We are sorry to hear this. We would request you to please DM us your email id, mobile number, and store details via given below link so that we can look into this.

              https://bit.ly/2TM9jo3

              Regards,
              Team Pizza Hut
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                M
                Mahesz Goud
                from Mumbai, Maharashtra
                Feb 11, 2019
                Resolved
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                Resolved

                Address: Bangalore, Karnataka, 560102

                Hello team,
                I made a call to call centre and ordered my food. I ordered 12 pizzas (6 veg n 6 non veg), 14 soft drinks, 2 garlic bread and other 2 breads. Call centre passed my order to bellandur pizza hut store. I have received only 6 veg pizzas. Immediately i have contacted store person and he said that he has received only 6 pizza order from call centre and he sent the same. Immediately i have contacted customer care and they said that they have shared full order with the bellandur store. I was completely disgusted and disappointed with this. I had a conference call with store manager and customer care manager (Neelakanta) as well but there is no response from the till now. We are 15 to 20 who are suffered with hunger and everyone started scolding me as i am the one who ordered.
                So please reimburse my full order amount of 4692 rupees.
                This was happened on 2nd feb, 2019
                Aug 7, 2021
                Complaint marked as Resolved 
                Pizza Hut India customer support has been notified about the posted complaint.
                Dear Mr. Goud(Mahesz Goud),

                We are sorry to hear this. We would request you to please DM us your email id, mobile number, and store details via given below link so that we can look into this.

                https://bit.ly/2N4mwpD

                Regards,
                Team Pizza Hut
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                  T
                  trips_31
                  from Chennai, Tamil Nadu
                  Feb 10, 2019
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                  Address: Pune, Maharashtra

                  Hi,

                  On 31st jan i had ordered pizza from my pizza hut app but the order didn't got generated but amount deducted from my amazon pay. Details below

                  I had ordered pizza on 31st jan eve but the order didn't went through and my money from amazon pay account got deducted.

                  Please refund the money.

                  Amazon pay order id: #p[protected]

                  Amount 497.70rs
                  Pizza Hut India customer support has been notified about the posted complaint.
                  Dear Customer(trips_31),

                  We are sorry to hear this. We would request you to please DM us your email id, mobile number, and store details via given below link so that we can look into this.

                  https://bit.ly/2SIuUjV

                  Regards,
                  Team Pizza Hut
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                    S
                    Savita Menon
                    from Varanasi, Uttar Pradesh
                    Jan 26, 2019
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                    Address: Jhansi, Uttar Pradesh

                    This complaint is regarding the non delivery of pizza from pizza hut though the amount was deducted from my account. This is a frustrating experience with pizza hut. The amount of rs 418 has been deducted from my account but no delivery was done. It causes a lot of inconvenience and cash on delivery is not always possible. This is the second time i had to lodge a complaint. When i called the jhansi branch of pizza hut they it may take three to four working days to get the money back. Rs 418.95 debited from a/c *1942 on 26-01-19 to vpa pizzahut. [protected]@hdfcbank (Upi ref no[protected]. Not you? Call on [protected] to report.
                    The above statement is the confirmation of the amount deducted from my account.
                    Pizza Hut India customer support has been notified about the posted complaint.
                    Dear Savita,

                    We are sorry to hear this. We would request you to please DM us your email id and mobile number via given below link so that we can look into this.

                    https://bit.ly/2Ujf1xq

                    Regards,
                    Team Pizza Hut
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                      M
                      Mansha Malhotra
                      from Kanchipuram, Tamil Nadu
                      Jan 26, 2019
                      Resolved
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                      Resolved

                      Address: Chennai, Tamil Nadu, 600119

                      Hi, please unregister my number from pizza hut. They are sending me stupid survey messages daily 50 times a day every hour. I already did the survey still i get messages. I don't want any discount and would request my friends to never provide their number to pizza hut if they don't want to get disturbed every minute. My number is [protected] unregister it or avoid sending me messages.
                      +2 photos
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      Pizza Hut India customer support has been notified about the posted complaint.
                      Jan 26, 2019
                      Updated by Mansha Malhotra
                      Hi, please unregister my number from pizza hut. They are sending me stupid survey messages daily 50 times a day every hour. I already did the survey still i get messages. I don't want any discount and would request my friends to never provide their number to pizza hut if they don't want to get disturbed every minute.
                      Jan 26, 2019
                      Updated by Mansha Malhotra
                      Hi, please unregister my number from pizza hut. They are sending me stupid survey messages daily 50 times a day every hour. I already did the survey still i get messages. I don't want any discount and would request my friends to never provide their number to pizza hut if they don't want to get disturbed every minute. Please unregister my number or stop sending me messages.

                      Jan 27, 2019
                      Updated by Mansha Malhotra
                      I already called them and told to unregister still i am getting messages. I am fed up of this.

                      Dear Mansha,

                      We are sorry to hear this. We would request you to please DM us your contact number via given below link so that we can look into this.

                      https://bit.ly/2HxMP8w

                      Regards,
                      Team Pizza Hut
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                        A
                        Acanik
                        from Bhawanigarh, Punjab
                        Jan 22, 2019
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                        Address: Mohali, Punjab, 160047

                        I ordered pizza online through the pizzahut website and made online payment on 21.01.2019.
                        Promised delivery time was 8.15pm but it was arrived 20 minutes late and the pizza had become cold. The delivery boy told me that he will replace my order and it will be delivered within 30 minutes but again it was late delivery... Almost 40 minutes. And the same pizza was there, this time reheated which made the base very hard to eat.
                        I just accepted it because it was raining and i did not want to cause more inconvenience to the delivery boy.
                        But the overall experience was very bad this time. I have given my feedback and also made a complaint on their website, but nobody responded from pizzahut. Even their customer care executives put the call on hold and then didn't respond.
                        Pizza Hut India customer support has been notified about the posted complaint.
                        Dear Customer (Acanik),

                        We are sorry to hear this. We would request you to please DM us your email id, mobile number, and store details via given below link so that we can look into this.

                        https://bit.ly/2WbUs80

                        Regards,
                        Team Pizza Hut
                        The site was shown that I get my pizza at 11.30 why is it dealy
                        Pizza Hut India Customer Care's response, Jan 25, 2019
                        Verified Support
                        Dear Meena,

                        We are sorry to hear this. We would request you to please DM us your email id, mobile number, and store details via given below link so that we can look into this.

                        https://bit.ly/2CGV8Jy

                        Regards,
                        Team Pizza Hut
                        On 4th February 2019, I ordered a pizza through the online website. Money was deducted but the order wasn't placed. Kindly look into the matter. It says that the resolution time is 24 hours, but no action has been taken so far.

                        unprofessional service and late delivery - Comment #3346150 - Image #0
                        Pizza Hut India Customer Care's response, Feb 11, 2019
                        Verified Support
                        Dear Shivangi,

                        We are sorry to hear this. We would request you to please DM us your email id, mobile number, and store details via given below link so that we can look into this.

                        https://bit.ly/2WV5Ghy

                        Regards,
                        Team Pizza Hut
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                          N
                          Naman Govila
                          from Delhi, Delhi
                          Jan 22, 2019
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                          Address: New Delhi, Delhi, 110057
                          Website: Pizzahut.co.in

                          I was trying to place an order on pizza hut website
                          I made an online payment through netbanking
                          Money got deducted but no order confirmation was done
                          I again retried the payment through upi
                          And the same happened
                          Please look into the issue and return my money as soon as possible
                          Thank you
                          My contact number
                          [protected]
                          +2 photos
                          Pizza Hut India customer support has been notified about the posted complaint.
                          We ordered cheese max crust pizza ...but their was almost no cheese in the crust ...and the pizza was soggy also ...the pizza was that worse that we even couldn't able to eat that ...
                          N I have the pic also of that n I'll post that on social media with all my experience

                          money deducted but no order placed - Comment #3331903 - Image #0
                          money deducted but no order placed - Comment #3331903 - Image #1
                          Pizza Hut India Customer Care's response, Jan 23, 2019
                          Verified Support
                          Dear Sanchit,

                          We are sorry to hear this. We would request you to please DM us your email id, mobile number, and store details via given below link so that we can look into this.

                          https://bit.ly/2U9SjrG

                          Regards,
                          Team Pizza Hut
                          Dear Naman,

                          We are sorry to hear this. We would request you to please DM us your email id, mobile number, and store details via given below link so that we can look into this.

                          https://bit.ly/2T5kZli

                          Regards,
                          Team Pizza Hut
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                            T
                            Tushar Thumar
                            Jan 19, 2019
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                            Address: 411057
                            Website: online.pizzahut.co.in/home

                            Hello Pizza hut Team,

                            Order Number 4112797

                            I have ordered pizza on 28-Dec-2018 via pizza hut Application & paid amount online but unfortunately order was cancelled but i was not received acknowledgement from pizza hut of my refund as well as my money. Follow up with on customer care number [protected] but nobody respond properly on customer care number. I am follow up with him from last 15 day about my acknowledgment of my refund but nobody was respond. Every time pizza hut customer care give me different answer like they are checking with back end team, they require 24 hours, they already initiated refund please check with your bank. But nobody give me confirmation on mail. Please give me confirmation on mail so i can check with my bank for my refund.
                            +1 photos
                            Pizza Hut India customer support has been notified about the posted complaint.
                            Dear Tushar,

                            We understand your concern. Please be assured that we are already working on your concern. Request your understanding in this regard.

                            Regards,
                            Team Pizza Hut
                            Tushar Thumar's [Complaint's author] reply, Jan 21, 2019
                            You are not understand properly, You harass your customers & not give answer properly whenever your customer call to call center number.

                            I need acknowledgement from your side that you are cancelled my order & give me refund.
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                              S
                              Shobhna Jain
                              from Pune, Maharashtra
                              Jan 16, 2019
                              Resolved
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                              Resolved

                              Address: 411057

                              I found worms in the garlic bread. They had been baked with the bread. It is pathetic, saw them in the end, must have eaten so many. When I called to complain, I was told the concerned store manager will call me within 5 minutes. It's been over 30min and no one has called yet.
                              Never order from Pizza Hut you never know what Rotten you will be served!
                              +2 photos
                              Aug 8, 2021
                              Complaint marked as Resolved 
                              Pizza Hut India customer support has been notified about the posted complaint.
                              Jan 17, 2019
                              Updated by Shobhna Jain
                              It has been over 11hours now and still no one from Pizza Hut has called.
                              Dear Shobhna,

                              We are sorry to hear this. We would request you to please DM us your email id, mobile number, and store details via given below link so that we can look into this.

                              https://bit.ly/2MjpeHp

                              Regards,
                              Team Pizza Hut
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                                R
                                Rahulkanoujiya
                                from Kolkata, West Bengal
                                Jan 14, 2019
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                                Address: Mumbai City, Maharashtra, 400080

                                Kindly refund my ordered amount in the same bank.
                                1) order number : 4244669 online payment

                                Order time
                                Thursday, 10 january 2019 08:37:23

                                2) order number : 4244201 online payment

                                Order time
                                Thursday, 10 january 2019 08:16:14

                                My sign in number is [protected].

                                Kindly contact me below number if required any detail.
                                [protected]- rahulkumar

                                Refund the amount asap.
                                Pizza Hut India customer support has been notified about the posted complaint.
                                Dear Rahul,

                                Thanks for reaching out to us. We would request you to please DM us your email id, mobile number, and store location along with your detailed concern via given below link so that we can look into this.

                                https://bit.ly/2Rv9UgO

                                Regards,
                                Team Pizza Hut
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                                  D
                                  Dr-Harshit Nigotiya
                                  from Vidisha, Madhya Pradesh
                                  Jan 13, 2019
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                                  Address: Gwalior, Madhya Pradesh, 474011
                                  Website: www.pizzahut.in

                                  I would like to share the order no. Or bill no. With the company because the gwalior pizza hut store is not appropriate with the customers. They are not good with the language. Stop doing this 30 min delivery promises because my delivery tooks 50 mins and pizza got cold as well. Please look after my complaint. My order no. #4253855. They also said do whatever you do. I also gave the feedback and no one reply on that either.
                                  +1 photos
                                  Pizza Hut India customer support has been notified about the posted complaint.
                                  Jan 13, 2019
                                  Updated by Dr-Harshit Nigotiya
                                  My complaint is not resolved I mistakenly click on that
                                  Dear Harshit,

                                  We are sorry to hear this. We would request you to please DM us your mobile number, and store details via given below link so that we can look into this.

                                  https://bit.ly/2QLp3Fm

                                  Regards,
                                  Team Pizza Hut
                                  The customer care promised a compensation for the poor quality of pizza, and since past two weeks they are giving excuses.
                                  I have called the customer care multiple times, but the store people at Hinjewadi, Pune are delaying things for every day.
                                  Please look into the matter.
                                  They charge a huge sum, but the product quality they provide is poor.
                                  Pizza Hut India Customer Care's response, Jan 16, 2019
                                  Verified Support
                                  Dear Jasmine,

                                  We are sorry to hear this. We would request you to please DM us your email id and mobile number via given below link so that we can look into this.

                                  https://bit.ly/2svQwRY

                                  Regards,
                                  Team Pizza Hut
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                                    T
                                    Tejas Patekhede
                                    from Roorkee, Uttarakhand
                                    Jan 12, 2019
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                                    Address: Haridwar, Uttarakhand, 247667
                                    Website: online.pizzahut.co.in

                                    Ordered pizza on 12 jan 2019, 11:21 am from the pizza hut website and paid by sbi net banking. The payment was deducted from my account but the website did not redirect and the order was not placed. Tried calling the phone number of the pizza hut nearby but no one picked up. Requesting a refund as soon as possible.
                                    Attached the bank deduction message.
                                    +1 photos
                                    Pizza Hut India customer support has been notified about the posted complaint.
                                    Dear Tejas,

                                    We are sorry to hear this. We would request you to please DM us your email id, mobile number, and store details via given below link so that we can look into this.

                                    https://bit.ly/2RLa8zt

                                    Regards,
                                    Team Pizza Hut
                                    My order is cancelled by Pizza hut hinjewadi outlet on 15 th Dec 2018 but money is not credited in my account ...it's almost 1 month
                                    Pizza Hut India Customer Care's response, Jan 21, 2019
                                    Verified Support
                                    Dear Customer (India12344),

                                    We are sorry to hear this. We would request you to please DM us your email ID and mobile number via given below link so that we can look into this.

                                    https://bit.ly/2ATTbte

                                    Regards,
                                    Team Pizza Hut
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                                      R
                                      Ragzene Peer
                                      from Gurgaon, Haryana
                                      Jan 7, 2019
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                                      Address: New Delhi, Delhi
                                      Website: Pizzahut

                                      I had ordered on 28 december 2018 but the order was not placed and amount was deducted (Rs556.50). No refund was issued to my account and the pizza hut outlet is refusing to refund by saying the refund had been done on 31 december 2018 while there no such record in my bank statement and neither any updation even though i also went to thebank.
                                      Please resolve the issue and refund my money.
                                      Pizza hut transaction id #313407
                                      Pizza Hut India customer support has been notified about the posted complaint.
                                      Dear Mr. Peer (Ragzene Peer),

                                      We are sorry to hear this. We would request you to please DM us your email id, mobile number, and store details via given below link so that we can look into this.

                                      https://bit.ly/2Fifcok

                                      Regards,
                                      Team Pizza Hut
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                                        S
                                        Sajan Srivastava
                                        from Noida, Uttar Pradesh
                                        Jan 6, 2019
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                                        Hi!!
                                        This is sajan srivastava
                                        I had ordered a pizza and a cake on 1.01.2019 amounting rs 497.70 and made payment through net banking but the said amount was debited twice from my account. I waited for 4-5 days thinking that it will get automatically credited in my account but it did not happen.
                                        It is requested to refund me the said amount.
                                        Order id was 4167081
                                        Registered mobile no. Is [protected]
                                        Address is c17 patel dham manas marg chanakyapuri delhi
                                        Pizza Hut India customer support has been notified about the posted complaint.
                                        Dear Sajan,

                                        We are sorry to hear this. We would request you to please DM us your email id, mobile number, and store details via given below link so that we can look into this.

                                        https://bit.ly/2SFmB5f

                                        Regards,
                                        Team Pizza Hut
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