[Resolved]  Pizza Hut — Late delivery of pizza order placed on 23.2.2014 at 8.25 from Anupama Joshi Pune contact no [protected]

Address:Pune, Maharashtra

I have placed order on 23.2, 2014 at 8.25 pm but inspite of calling multiple times to call centre kept getting answer that i will receive it in next five min. Finally pizza arrived at 10 pm ' the pizzas were not hot at all and tasteless. Delivery boy said there was a problem and oven was not working, , , , , If so why we were not informed this problem and made us wait for 1 hour 35 min? we faced lot of embarrassment as we had to make guests and small kids wait for food so long, , , , , , couple of times we experienced this kind of service from pizza hut...Felt very sorry about pizza hut's attitude and service. We and our friends decided not to order next time from pizza hut. Dr. Anupama Joshi [protected]
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Aug 14, 2020
Complaint marked as Resolved 
Feb 23, 2014
Updated by Anu joshi
Later on we ordered dominos pizza. we got it was very delicious.
Complaint comments 

Comments

This is usual experience from pizza hut

Refund the balance in my icici account

I placed an order on 3rd April, reference id BIL/[protected]/ PGIMB and amount 179Rs. and the order never was placed . I am expecting a refund soon .

colddrink provided like water diluted

I had order two pizza at ghoddod road surat with one mirinda they give it in a glass its test like water with colour and diluted in water even they charged more then market . . But ththe test like

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