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Pizza Hut India Complaints & Reviews

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Last updated Apr 11, 2024
Complaints 2663
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Pizza Hut India reviews & complaints page 128

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N
nitika bagla
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst delivery service

Address:Kolkata, West Bengal

Worst service.. I have placed my order at 8.11 pm with order no.[protected] with city centre, salt lake outlet which was promised to be delivered by 8.41 p.m... buti did not recieve it till 9.15 pm.. so I tried contacting them but the line was not getting connected. . Somehow I git the no. Of the manager n called him.. he told that my order is on way.. at 9.30 pm I again called him to enquire my status n then I came to know that he has...
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nitu555
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misbehaving & Rude staff, Pathetic customer service

Address:Thane, Maharashtra

This particular complaint is against the Pizza Hut center located Thane, Cinewonder, Ghodbunder Road, Kapurbawadi, Thane (W). Dear concern I would like to bring to your notice the immoral rude behavior of your Employee. I ordered for pizza and this was the worst experience of mine till date. Myself Roopesh Pandey and I stay at Thane.On Sunday 02-Feb-2014 we had a small family get together at my place. So we planned to have pizza for the...
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shashi_hebbar
from Hyderabad, Telangana
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Order delay, incomplete order, overcooked pizza

Address:Bangalore, Karnataka

This is with reference to order # 9485 that I placed through Pizza hut call center on 02/02/2014 at 4:35pm from my mobile# [protected] for home delivery of pizza. Also please note the subsequently calls I made to your call center at 5:13pm, 5:16pm, 5:51pm the same day to know the order status and complain on the order placed. Issues: 1. The order was delayed. It was delivered at 5:27pm finally (both the pizzas). 2. Placed order for 2 pizza's....
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sangeeta151281
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint Against Pizza Hut Home Delivery- Gurgaon Sector 51

Address:Gurgaon, Haryana

Complaint Against Pizza Hut Home Delivery- Gurgaon Sector 51

Had an awkward experience with pizza hut delivery today – 1st Feb’14. I booked an order at 8:30 PM to be delivered at Orchid Island, Sector 51 Gurgaon but till 10:15PM I didn’t get my order and ultimately after an argument I had to get my order cancelled. First of all thy book the order and confirm the order will be delivered shortly - the first...
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navjot.s
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pizza not delivered even after waiting for 3 Hours

Address:Bangalore, Karnataka

I placed an order by calling PHD at 8:35 PM (25 Jan 2014). The guy told me that the delivery will be done within around half an hour. At 9:50 PM (which is way long after the pizza was supposed to reach me) I gave a call to ask for the status. I was informed that there is a technical problem and the pizza has not even left the store. And the person will call me back. Sadly, there was no call back from anyone. I tried to contact at least 6-7...
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ravi.cool83
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online Transcation Fail and Amount not refunded.

Address:Bangalore, Karnataka

HI, My self Raveenda G I have order 1 Exotica Pizza in PHD on 27 th Nov 2013 from website and paid amount 560 Rs through internet banking due to pizza web site error that transaction got failed and from banking side amount as deducted. After that again i order same thing and i collected order with Cash on delivery, that time checked with shop with my previous order they told that amount you will get within 7 days from bank only like they...
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Mankamble
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My ordeal on Sunday 12 Jan 2014

Address:Hyderabad, Andhra Pradesh

To whomever it may concern On Sunday 12 jan 2014 I had what I can call the worst experience with pizzahut. My order was not punched in twice on that day one through the call centre and the other through the web. Afternoon at 12 we ordered the pizza from the call centre for delivery. The female was kind enough to take the order gave us the amount and said it would be delivered at 12:30 pm. We were waiting and as it was 12:30 and no one called...
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Anuradha Pillai
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Metal pieces in food

Address:Bangalore, Karnataka

Three o[censored]s had gone for lunch to Pizza Hut today (20 Jan 2014) on 100 ft rd, Banashankari 3rd Stage, Bangalore, Karnataka. I had ordered for Italian Spaghetti Pasta. When I was chewing the last bite, something stuck in my teeth. I removed it and to my horror found they were metal pieces in the food. Looked exactly like pieces of the steel wool used for vessel cleaning. I had 3 pieces of it in that morsel. Not sure if any more were swallowed...
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Ashish Garwal
from Pune, Maharashtra
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Regarding food

Address:Pune, Maharashtra

We visited a pizza hut "Phoenix Market city, Pune" on 18-Jan-2014 and ordered a veg soup "Cream of Mashroom" and the server brought a non-veg soup "Cream of chicken" and while having it we felt something weird and we asked waiter about the pieces inside the soup then we got to know about this pitiful. A supervisor overthere asked waiter to show the order taken list but this guy didnt even note down the order...
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M
M Chaudhary
from Noida, Uttar Pradesh
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Deliver after 2 hour and poor quality pizza

Address:Gautam Buddh Nagar, Uttar Pradesh

Today I placed an order with pizza hut (Noida) around 9:10 PM on [protected], at 9:45 i rechecked the status, I got info that it Deliver in 10 minutes.. At 10 I recheck, The Customer Care Guy Repeat It Will Deliver In 10 Minutes .i Recheck at 10:15 Again He Repeat It Will Deliver In 10 Minutes .i Recheck at 10:31 He Put Me On Hold For 15 Minutes And After That he Repeat for More 10 Minutes . I Got My Order At 11:15 Pm, I wasted My 2 Hour...
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narinder samalkha
from Shimla, Himachal Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pizza qlt. not good

Address:Karnal, Haryana

Hello pizza hut M Narender from karnal 12/01/14 I visit your Pizza hut in sec 12 karnal near super mall. My order no . Is [protected] . I rec. My order I see my pizza is not good tast & also pizza upper lavel not good . Pizza like a double roti . Pizza only only base not uper chees & not creame .onine is brun Plz tell this is the food qlt. On pizz hut M not saticefid your pizza qlt. M not happy . And also in customer room not clean...
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Anima Singh
from Kolkata, West Bengal
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free pizza not given

Address:Kamrup Metropolitan, Assam

This is a complaint for guwahati New opened pizza Hut at Christian basti. We order one medium pizza but no one told that offer Sms today for 1 medium pizza Free. Wen we told them then the uncharge denied and refused to give and told us billing was done after showing the Sms also Why u throw the Sms wen u yourself dont Remember neither ur staff while taking the order remind us that today we are giving one Free medium. Pizza with that This...
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M
measow
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pizza not delivered

Address:Chennai, Tamil Nadu

I had ordered 2 medium pizzas and my order number is 5025 - in Chennai today at 9:20pm and it has not reached even at 10:50pm. I called the customer care and the Anna Nagar branch 4 times and .. They kept saying it will reach in 5 mins for last 1 hour. I had a similar experience 3 years back.. And thought of giving it a try..today.. Big mistake This is the last.. Never Pizza Hut.. Their deliveries are terrible....
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Qamar
from Pune, Maharashtra
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Cash Payment

Address:Pune, Maharashtra

On 10th January 2014 i had ordered pizza online and paid online as well for which i received a text message from my bank saying that Rs.570 has been debited from my account to Yum Restaurant. When i went to pick my pizza from Koregaon Park, Pune outlet the manager told me that their system is showing that i haven't paid the money and forced me to swipe my debit card again and again Rs.570 ws deducted from my account. After repeated complaints...
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namrata_gada
from Mumbai, Maharashtra
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Delivery of Non-Veg Lasagne in place of Veg Lasagne

Address:Mumbai City, Maharashtra

I, along with my two friends - Mittal Gala and Donica Trivedi - visited the Pizza Hut outlet at Oberoi Mall in Goregaon, Mumbai. We placed 3 orders - veg quesidellas (without mushrooms), veg lasagne and veg so cheesy pizza (without mushrooms ). We were first served the quesidellas WITH MUSHROOMS, however we did not make a big noise about it. Post that the Lasagne was served, which after tasting and finding it weird, we enquired whether...
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H
hardiksimplythebest8
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

salesperson closing the store early

Address:Bareilly, Uttar Pradesh

Hi
I visited your yesterday and even first called for delivery. But when I called no one picked it up. When I went to you store it was 15 past 10 pm. but even your staff we are closed
. And moreover your quality of food is getting worse
.its not like eating from pizza hut. So
Please
Take some action....
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Nikhil Hemrajani
from New Delhi, Delhi
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HOT DOT COMMITMENT

Address:New Delhi, Delhi

CONTACT NO: [protected] NAME: NIKHIL HEMRAJANI ADDRESS; EA-108 MAYA ENCLAVE HARI NAGAR NEW DELHI 110064 EMAIL ID: [protected]@hotmail.com ORDER DATE: 04/01/2014 ORDER TIME: 2058 HRS I had ordered a Spicy Veggie Medium Pan Based. When my order arrived the black dot was half black while the delivery boy was taking out the box and HOT wasn't visible and by the time it came into my hand it turned completely black. On complaining...
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J
Jasmeena Nasir
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cash back

Address:Chennai, Tamil Nadu

I ordered a pizza on 25/12/2013, It came late. I got an sms that i can either accept rs 500 or the ordervalue wichever is less, but the pizza boy said that i have to give the oredr money. What is this i dont understand. I got Pizza from: Pizza Hut, Kilpauk, Chennai, Tamil Nadu. Order No. 9393...
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Shafali rana
from Mumbai, Maharashtra
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Hr manager mr manu kalyani nagar misbehaviour

Address:Pune, Maharashtra

Dear concern I would like to bring to your notice the immoral rude behaviour of your HR manager at kalyani nagar, pune. I went to pizza hut to celebrate Christmas eve with your mouth watering newlu introduced cheezy pizza ...but to my surprise, the evening was turned into the huge disappointment by the HR MANAGER (MANU). I ordered for pasta, meal combo and cheezy pizza. The cheezy pizza was not properly baked but we didn't make...
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neerajver
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst service level standard

I am a loyal customer of Dominos and thought of trying Pastas from Pizza hut as I heard a lot about it and hence, called up their phone no. The very first experience of talking to their customer service executive was hilarious. He was not understanding English then not even Hindi, I was telling him address but he was asking his own information, Anyways, despite all that, I asked about Pasta which he said that it is out of menu ( I was disappointed)...
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