Pizza Hut India Complaints & Reviews

I ordered for pizza and this was the worst experience of mine till date. Normally I have always preferred pizza hut over dominos just because your pizzas are tastier amd better quality but I am sad to say that this time around you just broke all my trust. The first issue was that the pizza arrived in more than 90 mins. I ordered at 10.25 pm expecting it to be with me around 11 pm. The deliver boy just came after mid night. In the meantime...

My wife and I visited Pizza Hut in Dwarka (sector 5) for lunch on 10/12/2013. To our surprise, the service was appalling. We were given only menu card and even on asking for a second one, we had to remind the staff. When we wanted to place our order, most non-veg starters were not available. Finally when we placed an order from what was available, the server came back to us in 15mins to inform us that what we ordered could not be prepared....

Today I had ordered dinner from pizza hut, the order was for 2 pizzas and 2 cheese garlic bread. The order was delivered by Coles road, Bangalore. However, when I received the order i got 2 pizzas and one portion of cheese garlic bread and one plain garlic bread. After lodging complaint on call center, I got a feedback that I will get call back from coles road branch. But with no luck I lodged complaint on second time, with the same feedback....

I ordered pizza with pizza-hut dated 08-dec-2013 timing 8:45pm. Ordering was smooth[protected], I ordered 4 magic pan pizza, and pizza was promised to be delivered at 9:15 from Noida sector 110 store. Till 9:30pm pizza was not delivered I inquired and I was promised a call back from store within 2 min, no call. I again call at 9:45 and inquired, the same answer, I asked the tele caller to cancel the order which he was keen to do....

I called 2 times to pizza hut once in the number 33773300 and once in 39883988 back to back at 1.30pm on 8th dec, 2013 to order for pizzas.They received my call both the times and said they are transferring my call and I was on hold for 5 mins each time(hoping eagerly for my pizza which i planned to have for lunch today) but they disconnected the call each time.I am an avid Pizza lover and a huge fan of Pizza hut(usually I dine -in but today...

Dear Concerned I believe the services of pizza hut are just getting worse day by day. I have ordered the food at 1.15 pm at[protected] and I was confirmed that the order will be delivered within 40 minutes, which never happened. Address given was Gati Ltd, Plot No 268-Udyog Vihar, Phase-4, Gurgaon. I am sure you can always trace the phone number by address, as I am not sure whether I should leave the number at this portal. I received...

Hi

I placed an order with pizza hut around 9:50 PM on [protected], at 10:30 i rechecked at 10:30 PM to check the status, I got info that will it another 30 minutes and store manager will call me up on that. At 11 I recheck, I am told the order has not been placed so I am supposed to sleep hungry because they tell me NO ORDER HAS BEEN PLACED.

Yogendra Singh...

Yesterday i.e 19th oct 2013 was my son's b'day celebration at your pizza hut mindspace, malad west, mumbai branch...what a horrible experience i should say... Right from the beginning to the end a very disorganised team...had no host to the party as promised...a very rude and arrogant floor manager, the decor that was provided by me, was happening alongwith the guests coming in...and the cleaning with a dirty mop kept to welcome...

Very poor service and dont value the customer. We went to Pizza hut at Kandivali thakur village with the offer pamphlet received us. We were standing to give our order for almost 20 minutes and when we gave our order with the offer mentioned in pamphlet they told us that this offer is not available with us and told us to call at 39883988 to avail that order. The company is making huge advertisement of the offer and they don't even coordinate...

Hi, this is one of the worst experience I have ever had. I placed an order for delivery on 1st of oct 2013 at 8:15 P.M., but I didn't the delivery until 9:15 P.M...Later I called up the guys and came to know that my oder is not yet out for delivery...the guy then said that the Store Manager would call me in another 2 mins...Unfortunately no soul called me... Later in anther 15 mins I received the Pizzas.. Now, the pathetic thing is,...

HI, i had ordered pizza - tomatino - personal size, garlic bread spicy supreme and a pet bottle of pepsi on 2nd oct, 2013 at 8:20 PM from telephone no[protected] in vadodra even after repeated calls and assurances i am yet stranded hungry after 10 PM is this the rate of service that you provide to customers? I am sorry to see this and request suitable solution to my grievance Regards Abhay...

I ordered pizza at PIZZA HUT, MYLAPORE BRANCH on 25/09/2013 at 9.00 p.m.I was told that the pizza will be delivered at 9.45p.m. I called them again at 10.00 p.m and was told it will be delivered within 10 minutes.Later, at 10.15p.m.I received a call from PIZZA HUT, T.NAGAR BRANCH, stating that they will be delivering my order within 10 mins, since the MYLAPORE branch had closed for the day.i called them at 10.45 p.m.and queried about my order,...

My name is Prateek. i went to pizza hut, Ludhiana on 16 September 2013. they made a bill of Rs.2829. I paid my bill by my credit card. The bill was wrong. They had charged me extra. i talked to them. they again made my bill of Rs.2157. then they again asked me to pay my bill of Rs2157 saying that they will void my money of the first bill. so i again payed my second bill using my credit card. so they in total took Rs2829 + Rs.2157 from me....

I would like to share my experience with pizza hut services. We have opted for 3 non-veg 129/- weekday special 3 course meal,that comprises of:- 1 Pizza (Chicken) ,Garlic Bread and Cold Drink. The quality of the pizza was not upto the mark. It was hard to find a piece of chicken in the so called "chicken pizza". Now about the Bill Charges:- The total amount for 3 meals should be equal to 387. They took Vat which is 14.5%...

We ordered Pizza Hut for Home delievery and we were assured that we will get our stuff in 45 mins but we got it after 1.30 hours waiting period and all the stuff was cold and was incomplete order and was not carrying all stuff which we ordered for and when we asked delievery boy he was not aware and when we asked him to connect ourself to store manager even he was not carrying even any contact details of the store or store manager and then...

The order is taken on phone at 8.02 pm on 15 sept .delivery promised at 8.30 pm.we had called on central no. Order no 8937. At 8.40 pm , we call up again ,promising to deliver in 5 min. After repeated calls , pizzas come at 9.40 pm . Not apologetic at all when call up the rest .at Borivali west ,kora Kendra from where its dispatched. Until then ,phone off the hook!!! My husband drives half way to Pizza Hut when the order arrived. We...

I bought gift vouchers from PIZZA HUT. BUT this is the worst ever company i have ever experienced. The vouchers can not be used at their shops, and the vouchers got expired now. the fraud company pizza hut. I recommend every one to BEWARE of this FRAUD COMPANY PIZZA HUT. THis is a fraud company eating consumers money. They sell you gift voucher ad take money from you. But you will not be able to use these vouchers., your money and...

I had placed an order at 6:50 PM on 07.09.2013 and was assured delivery in 35-40 min by the order taker. After calling at 7:50 PM i was told that my order has not been booked. this was told to me by Ms Sonia of Sector-35 Pizza Hut, Chandigarh. She and her Manager Ms. Inderpreet were not able to tell me that who was at phone at 6:50 PM and took the order. I think the manager sleeps on duty and doesn't know who is taking orders and what...

I had a pathetic experience with pizza hut delivery. I ordered veg and non - veg pizzas and they delivered non veg pizza in a veg box plus pizza came after 50 minutes. Due to confusion a person who never touches non veg in his life had it, it was a big embarrassment on top of it when pizza was delivered it was not hot but the dot was showing it’s still hot. When I complaint about this nobody took my concern seriously all they did was a...

All, I am very much disappointed by the service provided by Pizza Hut Personal. On 3rd August I went Pizza Hut-Ambience Mall, Gurgaon. They brought a bill of Rs 738 and i gave my Citibank Debit Card. Person came back with a statment that is card is not working. We paid the bill via some other card and came out. Immediate after 10 minutes i saw the message for deduction of 738/- from my Citi bank account. I went back and met with all...