Pizza Hut — WRONG PIZZA DELIVERED

Address:

Hyderabad, Andhra Pradesh

I ordered 2 pizza, one veg(Paneer Makhani) with extra cheese and one non-veg(Kadai Chicken). I got the pizza delivered but both the pizzas were veg pizzas. The boxes didnt had any label on it stating whether its veg or non-veg. So i started calling the store but the number came busy so i called the delivery guy and explained the situation, after that the guy started giving the excuse that the chicken and paneer in the pizzas that i have ordered will taste the same. Then he disconnected the call stating he is will call me back. As expected there was no call. Then i started calling the store which was busy most of the time. Finally the call got connected and he kind of heard my issue and said that he will send another pizza. i waited almost an hour and called almost thrice to confirm the order but it was no use they always said they will call me in a min with update. This was one of the most horrible experience that i had with pizza hut and this was my first order with pizza hut . I promise myself will never buy anything from pizza hut again and will never recommend anyone to do it too.