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Pizza Hut India Complaints & Reviews

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Last updated Apr 11, 2024
Complaints 2663
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+91 12 4402 5100
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12th Floor, Tower D, Global Business Park
Gurgaon
Gurgaon District
Haryana
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122002

Pizza Hut India reviews & complaints page 114

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P
Paras M. Shah
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Home Delivery - not received - intimation after 27 Minutes of placing the order

Address:Thane, Maharashtra

Dear Sir, My name is Paras Shah & I am regular customer of Pizza Hut. ( My land line No[protected] - Today we have placed the order at 8.58 pm for two medium Pizzas (1 +1 Free) for Home delivery - we got a call within 5 Minutes to reconfirm the order and address - After 27 minutes I got a call from Mr. Mohammad saying that no one from delivery department is picking up the phone hence we can not deliver the order. This...
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mohit693
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online Order not delivered

Address:Gurgaon, Haryana

Hi Team, We had placed an online order which was not delivered. The payment has still been claimed and has been debited to the relevant credit card. We had numerous telephonic conversation at[protected] for the revert and additionally visited DLF Phase 3 outlet and were advised to send an email for the revert. We urge an immediate action in this matter from your side. We are not obliged to pay for something which never got delivered....
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Ritikasundan
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction refund Issues

Address:Amritsar, Punjab

Dear Sir/Madam, I had made an online order with Pizza hut dated 14.08.2014 at around 12:52:11 (See attachment for confirmation mail by Pizza hut). Transaction was done through my bank worth Rs. 483 (Refer attachment). But the same was not delivered at the provided address due to non- confirmation of the same on Mobile number submitted during online ordering.. The statement was made by Manager, Pizza hut, Manager (Lawrence road, Amritsar)...
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jites83
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delivery issue

Address:Chandigarh, Punjab

25-09-14: It was my child's birthday and we felt like ordering pack of 4 vegetarian pizzas with garlic sticks and called up at available no: @18:13 on [protected] - sector-35 store; I wanted delivery at mohali and despite of asking contact no of nearest store to me/mohali i.e phase-10, mohali, she gave me 11-24:[protected]. I called up at given no at 18:14, whre i placed my order and was committed that it will be delivered within 45...
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kartheekp
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money not refunded (already 1 month)

Address:Mumbai City, Maharashtra

My order no. is[protected]...Ph:[protected] This order was placed on 24th Aug 2014...today is 24th Sep 2014. Order was not delivered and if i call means they will put me in hold for half an hour and no response. I was frustrated with their service.Now I want to put some case in consumer court on these guys one of my relative was a lawyer and he advised this...I have recordings of their calls and some other proofs. These people...
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Priyanka Sarkar Dhar
from Mumbai, Maharashtra
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transaction made through mobile app

Address:Kolkata, West Bengal

Hi On[protected], I had made two transaction at pizza hut through the mobile app.The first transaction was made through sbi credit card of Rs285.96 which showed that the trasaction is not made through while the amount got debited from my card.The next transaction I made from my standard chartered debit card for Rs 261.96 which again got declined but the amount was debited from my card.I want refund of both the transaction.If you want I can...
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imrandigital
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Late Delivery and incomplete order

Address:Gautam Buddh Nagar, Uttar Pradesh

I order pizza online and I got pizza delivery after 30 minutes and I did not receive full order, delivery boy did not bring my coke and he said sir I will be back in 10 minutes with another cold drink, but he never came. These pizza hutt delivery boys making fool to customer and pizza hutt services also not supporting to customer. After this I called 6 times in pizza hutt customer care they took my complaint and said that store manager...
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Mushtaq Badlani
from Hyderabad, Telangana
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No refund confirmation

Address:Hyderabad, Andhra Pradesh

I had placed an order on pizza hut online order no.[protected]placed on 20/09/2014 19:51:39). i paid by credit card. After a few minutes i received a call from the nearest store that they had a technical problem with the oven and will not be able to deliver the order. After an hour i called up the customer care to confirm that my order was cancelled. They did not confirm. They did not deliver the pizza also. I am still waiting for a confirmation...
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S
shaik_yunus
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pizza Hut Delivery - never again

Address:Bangalore, Karnataka

Hi, Had ordered a Pizza from GreenGlen layout, Bangalore. It took more than 70 minutes to be delivered. I asked about 30 minutes or free offer which was refused by the delivery person and the call centre executive. To make things worse, they did not deliver the pizza which I ordered. Pizza did not taste good either. I complained online (feedback id 13330) and got a follow up call from the store manager after a few days. The manager accepted...
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Aman Pruthi
from Delhi, Delhi
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Late delivery and cold pizza delivered

Address:New Delhi, Delhi

On 16 sep2014 i have given a order of 890/- rs at 8:02 pm but till 9:10pm ordered is not delivered, can we expect this service expectation from pizza hut. Today is my sons birthday and he is waiting for his pizza from more than 1 hour. Its better to close operations in india if you can't give services on time. When i called again ur call center guy says that sir i m not able to find ur order and after that he confirm the same. The...
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KsssGoels
from Nagar, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad Product Sold by Company

Address:New Delhi, Delhi

This is with ref to my order bearing order no [protected] dated[protected] at 7-53-48pm & pos No. T1801 Table No 8 from pizza hut (devyani international ltd., V3S Mall, Plot no. 10, Dist Centre, Laxmi Nagar) During the meal time the order is so tasteless and so embarising and also there is no service staff, who feel responsiblity for this, Also When i asked to Manager in Pizza Hut He gave no response but when i asked to mail the complaint...
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Aman Pruthi
from Delhi, Delhi
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Third class quality with late service

Address:New Delhi, Delhi

Yesterday I have given a order of 890/- rs at 8:02 pm but till 9:10pm ordered is not delivered, can we expect this service expectation from pizza hut. Today is my sons birthday and he is waiting for his pizza from more than 1 hour. Its better to close operations in india if you can't give services on time. When i called again ur call center guy says that sir i m not able to find ur order and after that he confirm the same. The ordered...
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Shrey Saraswat
from Noida, Uttar Pradesh
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Didn't got delivery, even after waiting for more than an hour

Address:Gurgaon, Haryana

I ordered the pizza on 12th Sept 2014 at 10:30 pm. As i dont have the cash, thus i stated before the order that i will be giving sodexo. They put my call on hold. Later they said that they will accept sodexo and the pizza will be deliverred by 11 pm. But Abhay(from store) said that i will not be delivering your order at 10:50 pm. Because of some personal issues . You guys must hear the words he stated to me. I immediately called 39883988...
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Dr Anjula Jain
from Delhi, Delhi
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pizza hut, shopprix mall

Address:Ghaziabad, Uttar Pradesh

Sir, on 13/09/2014 at 1:27pm, I placed order no.[protected] with your outlet at Shopprix Mall, Vaishali, Ghaziabad at phone no.[protected]. While placing my order, I asked the lady Ms Anju (staff name as printed on bill) to give me discount @ 20% as per coupon code PHE 399. She told me that after discount my bill amount is Rs 458/-. I said ok. But, when the delivery boy came with my order, he brought the bill of Rs 558/- without any...
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Sav Sarvam
from Delhi, Delhi
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Always Late Home delivery Pizza hut

Address:Pondicherry, Puducherry

Dear Sir/Madam, My name's Mr.Saravanane.Pondicherry. Usually my family likes pizza huts pizza and We have pizza every weekends, last three months pizza always delivered very late and no proper reply. Actually last sunday I had ordered pizza for home delivery and paid the amount @ 19.54 and I went for my personal work and I returned to home @ 20.55 but pizza has not been delivered my pizza ordered. I called to Pizza hut and they didn't...
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baljeetyadav
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pizza order not delivered, worst part is never get the status even after several calls (DON'T WASTE YOUR TIME TO ORDER PHD))

Address:Gautam Buddh Nagar, Uttar Pradesh

Dear baljeet, Thank you. You have just ordered the ultimate treat for your taste buds. Your yummy, lip smacking delight is being prepared with utmost love and attention at your own neighbouring Pizza Hut – Noida - Sector 110. Your order no. is[protected]placed on 13/09/2014 15:22:35) Delivery time is 13/09/2014 15:55:00 approximately YOU’VE ORDERED And here is my response :- "What the hell is going on??? I have...
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Kushal01
from New Delhi, Delhi
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No delivery, and no intimation about it.

Address:Hyderabad, Andhra Pradesh

The worst pizza delivery in the world. How can you not deliver a pizza, when you take an order. And upon that do not respond when you call enquiring about it. So much heart broken, will never order again. When you can't do some thing y do u do it.....
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cuteashish
from Agra, Uttar Pradesh
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refund of money or in return the pizzas ordered

Address:Gautam Buddh Nagar, Uttar Pradesh

i ordered a pizza mania combo ON 5TH SEPTEMBER 2014 which was delivered to me cold and in one hour after the order placed an boked their promise of 30 minutes or free. i called to the resturant and in back they answered to sent another one in just 15-20 minutes but dindnt and taked back away the pizzas as well taked away mooney from me i called back but they didnt answered....
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Komal yadav24
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Buy one get one offer,30 minutes or free

Address:Gautam Buddh Nagar, Uttar Pradesh

I ordered online for pizza from pizzahut fortune arcade, sector27, noida.i placed two orders which were supposed to be delivered on 8:50, 8:55.but the delivery was late, so according to buy one get one offer i shouldget some deduction from the total amount.but the delivery man denied to do it, i even talked to the store manager .he said that 30 minutes or free is not applicable on buy one get one offer, either you pay the full amount or return...
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jay_jg
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order 246140015762 was delayed and Got a message for Rs 500 off

Address:Bangalore, Karnataka

Hi Pizza Hut This is regarding Order No:[protected], that order was delayed and we got a message from you people that we will be getting off of rupees 500. I called yesterday to Pizza hut several times but they didn't replied Positively . If it is like that I need to escalate it to the next level as it's Pizza hut commitment to customers and if you are sending such messages to customer after delayed delivery ...so customer should...
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