Claimed

Policy Bazaar Complaints & Reviews

1.2
Updated: Dec 7, 2025
Complaints 1498
Resolved
355
Unresolved
1143
Contacts

File a complaint to Policy Bazaar

Having problems with Policy Bazaar?

File a complaint and get it resolved by Policy Bazaar customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Policy Bazaar reviews & complaints page 10

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
I
Ishan C
Jun 11, 2022
Report
Copy

I had made the mistake of applying for a credit card on your site and after that I am every day getting calls on my mobile and my parents mobile asking me to apply for credit cards. If you harass customers like this do you think any one will ever apply or be interested in your products. I am very disappointed by your site and will never ever buy or support any product. email: cishan @ gmail dot com
Policy Bazaar customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Anshul1304
    from Pune, Maharashtra
    Jun 9, 2022
    Report
    Copy

    I keep getting the calls from the call center. I have been telling that not interested in getting any policy. Still, they call and harass.They are bombarding with lot of calls. I requested many times to not to call. But, this is really get out of hands and crossing all limits.
    Policy Bazaar customer support has been notified about the posted complaint.
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      C
      Charu Sharad Kulshrestha
      Jun 6, 2022
      Report
      Copy

      Address: Policy bazaar plot no 95

      I want to file a complaint against Nitin (AM) policy bazaar plot no 95, of insurances and Komal Shukla (motor chat team) his so called girlfriend they both have harrased my husband i want some strict actions to be taken against them ASAP!!! otherwise if I visit that company they will face consequences...they says to my husband if he wants to be in the team have to work according to them and if he picks any lead of his so called ### girlfriend then this ### Nitin will move him to the another department if no actions were taken i will surely visit this company and this will be worse for them both...i want reply on this complaint.
      Policy Bazaar customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        C
        Charu Sharad Kulshrestha
        Jun 5, 2022
        Report
        Copy

        Address: Gurgaon

        I am here to file a complaint again policy bazaar. Where employees are forced to work a whole week employees does not have their own life?????? what the hell is going on in this company i will sue this company if i see anything again like this ### change this behaviour right away otherwise you will face consequences...
        Policy Bazaar customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          C
          clsharma516
          from Pune, Maharashtra
          Jun 5, 2022
          Report
          Copy

          My car got damaged and policybazaar got repaired my car but claim was rejected
          twice
          Claim No-PB369773 & PB582564, Now customer care no of policybazaar not picking may call also I am being cheated and harrased by policybazaar team
          please help me

          My Car No MH12ML9426
          Registerd Mob No [protected]
          Policy Bazaar customer support has been notified about the posted complaint.
          They (POLICY BAZAR) are highly unprofessional MUST avoid them in future. Lets deal directly. If we join together we can teach them how to ethical in biz.

          Fraud company MUST AVOID
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            Vishaljangir
            May 30, 2022
            Report
            Copy

            On 21 May, I was trying to renew my two wheeler insurance of National Insurance Company from policy bazaar web portal.After submitting the details of my policy when I completed the payment from my UPI app, It did not show payment done on webpage but money is debited from my account.So kindly i request you to refund my money.
            I am providing the screenshot of the payment done by me.

            Thanking you
            +1 photos
            Policy Bazaar customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Saketmishra
              May 30, 2022
              Report
              Copy

              Dear policy bazaar team

              I am Saket kumar roushan my policy number is[protected]
              My registered mobile number is [protected]
              I want to cancel my aditya birla helth insurance policy
              Due to many negligence from end of policy bazaar
              During buying the policy Mr atul(customer executive)
              Told that if you complete daily 10000 steps than Helth return points will reflect in your active app
              But it's not reflecting and I had told him that my last year HR Points also not reflecting than he told I will resolve all the issue but he didn't

              Again I told about my issues to satyam Tiwari my relationship manager he told I will resolve but still no any response.
              So it's my gentle request I have buy this policy for two years (02) please cancel my insurance and refund amount except 03 month which I availed. I am not happy with policy bazaar and aditya birla helth insurance team too

              Thank you
              +1 photos
              Policy Bazaar customer support has been notified about the posted complaint.
              May 30, 2022
              Updated by Saketmishra
              Dear policy bazaar team

              I am Saket kumar roushan my policy number is[protected]
              My registered mobile number is [protected]
              I want to cancel my aditya birla helth insurance policy
              Due to many negligence from end of policy bazaar
              During buying the policy Mr atul(customer executive)
              Told that if you complete daily 10000 steps than Helth return points will reflect in your active app
              But it's not reflecting and I had told him that my last year HR Points also not reflecting than he told I will resolve all the issue but he didn't

              Again I told about my issues to satyam Tiwari my relationship manager he told I will resolve but still no any response.
              So it's my gentle request I have buy this policy for two years (02) please cancel my insurance and refund amount except 03 month which I availed. I am not happy with policy bazaar and aditya birla helth insurance team too

              Thank you
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Anil Kumar Saklani
                from Hajipur, Punjab
                May 13, 2022
                Report
                Copy

                Address: Gurgaon (Hry)

                Dear Policy bazaar,

                I am fed up & harassed by your people for my cashless claim policy No.[protected] issued in the name of Govind Ram Saklani for the year 2021-22.

                Case history is that I met with an accident on 03.05.2022 & filed the claim intimation papers given by your representative Mr. Saurabh on 05.05.2022 & he ensured that all documents is ok pertaining to the claim & we are providing you a Garage name Car care Auto, Vill Anji, Distt. Solan(H.P) & they will pick up your damage car to his garage by own as it is in the radius of 20 Km & submit the estimate, video of the car, but no one came to pick the car. On 08.05.2022(Afternoon) i myself took the car & drop it in the garage,

                Policy bazaar mailed me the above said garage address & also provide a number [protected](Mr. Kapil Rajput) related to vehicle care and told me that he will assist me to get the claim & i rang him from 05.05.2022 to till but always he is making fool of me as i today i confirmed from policy bazzar and checked the status of the video & estimate, Representative told me that no video & estimate is uploaded yet(11.05.2022).

                I again request to handle my case properly on 11.05.2022(by mail)as I am already waiting for the repair & cashless claim to last from 11 days.

                I Continuously updating your representative through E-mail but to response of any mail given nor any update for my claim by policy bazaar.

                Now, finally i give my case to Policy Bazaar grievance cell to solve it, otherwise you have not left me any other option to file the grievance with IRDA.

                Looking for your positive response.

                Rgds

                Govind Ram Saklani
                Mobile No. [protected]
                Policy Bazaar customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  deepak3991
                  from Gurgaon, Haryana
                  Apr 28, 2022
                  Report
                  Copy

                  I bought term insurance from "Policy Bazar" with proposal number 72496733.
                  I am diabetic person, I told the same to policy bazar executive so based on that she suggested me to go for Kotak life with the premium of Rs 1514 and ask me to go for medical and told me that my premium may get increased a bit.
                  So I did the same, but after medical i received a mail from Kotak life and they asked me to pay extra Rs 757 this was not just a bit, this is more than 50% from the premium asked in total the amount reached close to 2300 PM excluding taxes from 1514.
                  My pocket does allow this much, so I asked for a refund, Now policy bazar is saying they will not give a single penny because I didn't accept revised premium & asked to withdraw so all premium amount has been settled in medical expenses, . Why your executive didn't told this to customer that their premium would get adjusted in medical if you not accept the revised premium. My question here is how someone can withdraw the policy which is not issued yet. Why not ask customers to pay the rest of the amount that you have spent on his medical. I paid a monthly premium. You adjust that, what if anyone pays yearly premium, would you digest all his premium with the same reason?
                  Policy Bazaar customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    K
                    Kunal Gudaskar
                    Apr 28, 2022
                    Report
                    Copy

                    Now i don't want to take a policy because your salesman saying on call as आप की औकात नाहीये पॉलिसी खरीदनेकी

                    That shemless person's no. Is [protected]
                    Policy Bazaar customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      sarvansharma031
                      from Mumbai, Maharashtra
                      Apr 23, 2022
                      Report
                      Copy

                      Address: C-410 ASHOKA COMPLEX, NR SHALLA APT, CHULLNA ROAD MANICKPUR VASAI WEST

                      I have buy a bike insurance payment reference id[protected]upi), but I can't get documents and any status in my policy bazar apps & policy bazar website so I heartily request you please help and solve my problem. Thanking you
                      Policy Bazaar customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        sarvan8021
                        from Vellore, Tamil Nadu
                        Apr 22, 2022
                        Report
                        Copy

                        Address: 58/01, Usman Lines, Saint Thomas Mount

                        Mr Ashish from policy bazaar calling me repeatedly instead of I asked him to don't call. Further I told him that I am not interested to buy policy right now and I will purchase in future. But he repeatedly harrassing me for last one month
                        Policy Bazaar customer support has been notified about the posted complaint.
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          K
                          krish.basu
                          Apr 22, 2022
                          Report
                          Copy

                          Website: PolicyBazzar.com

                          Hello Consumer Compliants,

                          I purchased an investment plan from Policy Bazaar on 14th March 2022. Due to some mistakes in the proposal form, I decided to cancel the policy on 15th March 2022. I also immediately notified the relevant party about the same.
                          Unfortunately I haven't received my refund, where as they have 1 month free cancellation policy.
                          I also didn't receive any response which will confirm the credit into my bank account.
                          I would like to request you for strict action against the organisation, so that no one else suffer the same issue.

                          Regards,
                          Krishnendu Basu
                          Policy Bazaar customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Advisor Nagendra Kumar
                            Apr 22, 2022
                            Report
                            Copy

                            Address: BIHAR INDIA

                            My name prerna priya pan no CKGPP1686K Requesting you cancel posp code policy bazar l workind probus insurance and cannot work in any insurance borker working hear
                            name PRERNA PRIYA
                            PAN CKGPP1686K
                            COMPANY POLICY BAZAAR
                            KINDLY REMOVE MY POSP CODE AND PAN NUMBER
                            Policy Bazaar customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              santosh06
                              from Ujjain, Madhya Pradesh
                              Apr 18, 2022
                              Report
                              Copy

                              Dear sir
                              I purchased star health insurance policy from the Policy Bazaar . at premium rs. 11769 on date 27.12.2022 Amount deducted on date 31.01.2022 from account personal loan account no._[protected] but policy rejected by insurer . and policy bazaar said that we paid your refund on date 14.02.2022 and they give me UTR Number HDFCR[protected] and ARN Number[protected]. I contact to my bank bank of baroda branch ved nagar ujjain and tell about UTR Number and ARN Number . my bank check this UTR Number which is incorrect and There is not any Tracking system on behalf of ARN . so my bank Replied to policy bazaar mail.id
                              But Policy Bazaar said that transation is successfull from our side . but sir Refund Amount not credited in my account till date .
                              please solve this problam
                              note- there is attached related doucument .

                              thanks with regards
                              santosh rathore
                              ujjain contact no. [protected]
                              mail. id - [protected]@gmail.com
                              Policy Bazaar customer support has been notified about the posted complaint.
                              Apr 27, 2022
                              Updated by santosh06
                              Dear sir
                              Refund amount not credited in my bank account till date. so please do needful .
                              May 07, 2022
                              Updated by santosh06
                              Dear sir
                              Refund amount not credited in my bank account till date. so please do needful .
                              Same problem with me, did you get the refund?
                              santosh06's [Complaint's author] reply, Apr 27, 2022
                              yes they said that we credited refund amount but not credit in my bank account .
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                K
                                Kirankk09
                                from Belgaum, Karnataka
                                Apr 16, 2022
                                Report
                                Copy

                                The advisor gave me wrong information and now they are deducting 50%+ of my paid premium. Total fraud
                                Policy Bazaar customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  sumitbhanwala
                                  Apr 15, 2022
                                  Report
                                  Copy

                                  I have request for my vehicle no hr833133 policy ownership transfer on 11th Aprilbut no one is working on it and even my ticket has been closed which i raised...without any intimation to me...i need to escalate this matter to top management that how Policy bazaar team is working on these serious issues..
                                  Me and my vehicle is on complete risk as we are not covered under insurance currently.

                                  I want Policy bazar team to take responsibility for any accident happen with me during this time frame of ownership transfer else complete this process by today.
                                  Policy Bazaar customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    Rampravesh34
                                    Apr 12, 2022
                                    Report
                                    Copy

                                    Dear Sir,
                                    I was already paid the primeum on[protected] of Bajaj policy [protected] as per attached payment slip, but Today again deducted money as per Auto debit transaction through policy bazar transaction id
                                    PBSI6186589. Kindly refund the amount as soon as possible.. The email sent to policy bazar, but not refunded till now. Kindly resolve and revert my money.

                                    Regards
                                    Sandeep
                                    +[protected]
                                    Policy Bazaar customer support has been notified about the posted complaint.
                                    Apr 15, 2022
                                    Updated by Rampravesh34
                                    Not resolve..
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      J
                                      jabar singh rana
                                      from Delhi, Delhi
                                      Apr 11, 2022
                                      Report
                                      Copy

                                      Address: flat no g1 plot no b1/44 dlf colony sahibabad ghaziabad

                                      Sir/mam
                                      i have send the mail many time to you for my health check up boucher
                                      but not getting this so next time i will not take your service
                                      thanks your support and cooperation
                                      new your health insurance policy (Policy ID- [protected])(Ref. id:[protected]
                                      Inbox
                                      Updates

                                      Policybazaar-Health
                                      Mon, Dec 27, 2021, 11:18 AM
                                      Hi Jabar Singh Rana, Your Reference ID:[protected] Your Health insurance policy from Niva Bupa (formerly known as Max Bupa) is due for renewal on[protected]. Ren

                                      Policybazaar-Health
                                      Mon, Dec 27, 20
                                      Policy Bazaar customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        B
                                        BrijeshRao
                                        Apr 6, 2022
                                        Apr 19, 2024
                                        This thread was updated on Apr 19, 2024
                                        Report
                                        Copy

                                        Continuous calls from Policybazaar to renew health insurance

                                        I have been getting continues calls from policybaazar to renew my health insurance, i have clearly told them to stop calling me as i have taken another insurance but they call every 2 hours and keep repeating the same.
                                        This time a CC executive spoke very rudely and said they she will call me again and again till i renew the insurance....
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy