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Policy Bazaar Complaints & Reviews

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Updated: Apr 15, 2026
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Policy Bazaar reviews & complaints page 11

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A
Advisor Nagendra Kumar
Apr 22, 2022
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Address: BIHAR INDIA

My name prerna priya pan no CKGPP1686K Requesting you cancel posp code policy bazar l workind probus insurance and cannot work in any insurance borker working hear
name PRERNA PRIYA
PAN CKGPP1686K
COMPANY POLICY BAZAAR
KINDLY REMOVE MY POSP CODE AND PAN NUMBER
Policy Bazaar customer support has been notified about the posted complaint.
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    S
    santosh06
    from Ujjain, Madhya Pradesh
    Apr 18, 2022
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    Dear sir
    I purchased star health insurance policy from the Policy Bazaar . at premium rs. 11769 on date 27.12.2022 Amount deducted on date 31.01.2022 from account personal loan account no._[protected] but policy rejected by insurer . and policy bazaar said that we paid your refund on date 14.02.2022 and they give me UTR Number HDFCR[protected] and ARN Number[protected]. I contact to my bank bank of baroda branch ved nagar ujjain and tell about UTR Number and ARN Number . my bank check this UTR Number which is incorrect and There is not any Tracking system on behalf of ARN . so my bank Replied to policy bazaar mail.id
    But Policy Bazaar said that transation is successfull from our side . but sir Refund Amount not credited in my account till date .
    please solve this problam
    note- there is attached related doucument .

    thanks with regards
    santosh rathore
    ujjain contact no. [protected]
    mail. id - [protected]@gmail.com
    Policy Bazaar customer support has been notified about the posted complaint.
    Apr 27, 2022
    Updated by santosh06
    Dear sir
    Refund amount not credited in my bank account till date. so please do needful .
    May 07, 2022
    Updated by santosh06
    Dear sir
    Refund amount not credited in my bank account till date. so please do needful .
    Same problem with me, did you get the refund?
    santosh06's [Complaint's author] reply, Apr 27, 2022
    yes they said that we credited refund amount but not credit in my bank account .
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      K
      Kirankk09
      from Belgaum, Karnataka
      Apr 16, 2022
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      The advisor gave me wrong information and now they are deducting 50%+ of my paid premium. Total fraud
      Policy Bazaar customer support has been notified about the posted complaint.
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        S
        sumitbhanwala
        Apr 15, 2022
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        I have request for my vehicle no hr833133 policy ownership transfer on 11th Aprilbut no one is working on it and even my ticket has been closed which i raised...without any intimation to me...i need to escalate this matter to top management that how Policy bazaar team is working on these serious issues..
        Me and my vehicle is on complete risk as we are not covered under insurance currently.

        I want Policy bazar team to take responsibility for any accident happen with me during this time frame of ownership transfer else complete this process by today.
        Policy Bazaar customer support has been notified about the posted complaint.
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          R
          Rampravesh34
          Apr 12, 2022
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          Dear Sir,
          I was already paid the primeum on[protected] of Bajaj policy [protected] as per attached payment slip, but Today again deducted money as per Auto debit transaction through policy bazar transaction id
          PBSI6186589. Kindly refund the amount as soon as possible.. The email sent to policy bazar, but not refunded till now. Kindly resolve and revert my money.

          Regards
          Sandeep
          +[protected]
          Policy Bazaar customer support has been notified about the posted complaint.
          Apr 15, 2022
          Updated by Rampravesh34
          Not resolve..
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            J
            jabar singh rana
            from Delhi, Delhi
            Apr 11, 2022
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            Address: flat no g1 plot no b1/44 dlf colony sahibabad ghaziabad

            Sir/mam
            i have send the mail many time to you for my health check up boucher
            but not getting this so next time i will not take your service
            thanks your support and cooperation
            new your health insurance policy (Policy ID- [protected])(Ref. id:[protected]
            Inbox
            Updates

            Policybazaar-Health
            Mon, Dec 27, 2021, 11:18 AM
            Hi Jabar Singh Rana, Your Reference ID:[protected] Your Health insurance policy from Niva Bupa (formerly known as Max Bupa) is due for renewal on[protected]. Ren

            Policybazaar-Health
            Mon, Dec 27, 20
            Policy Bazaar customer support has been notified about the posted complaint.
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              B
              BrijeshRao
              Apr 6, 2022
              Apr 19, 2024
              This thread was updated on Apr 19, 2024
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              I have been getting continues calls from policybaazar to renew my health insurance, i have clearly told them to stop calling me as i have taken another insurance but they call every 2 hours and keep repeating the same.
              This time a CC executive spoke very rudely and said they she will call me again and again till i renew the insurance.
              Policy Bazaar customer support has been notified about the posted complaint.
              I too concur the above complaint on Policy Bazaar. Recently I didn't renew one of the policy as I preferred to go with another consultant and choose the better policy. For the past 2 months, am getting continuous calls from Policy Bazaar as reminder call and reasons for not renewing the previous policy nevertheless informed about my decision and comments. Such irritating daily calls and damaging reputation what I had on policy bazaar.
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                D
                Dilip1010
                from Sumerpur, Himachal Pradesh
                Apr 4, 2022
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                I did a transaction on 28 feb 2022 through Policy Bazaar site. I tried multiple times and amount deducted twice.
                Amount: 1098 and 1433.

                Transaction Name: ePay to: IBIBO WEB PVT LTD
                Policy Bazaar customer support has been notified about the posted complaint.
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                  S
                  Sharan698
                  Apr 3, 2022
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                  Please help me in deactivating my account from policy bazar because of there spam calls for unnecessary reason, as soon as i start searching for something they call regarding that,
                  Please help me resolve my issue
                  My mail id: [protected]@gmail.com
                  Policy Bazaar customer support has been notified about the posted complaint.
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                    M
                    mohitmack
                    from Noida, Uttar Pradesh
                    Apr 3, 2022
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                    I've been dealing with Vishnu of sales team for my company's group health insurance policy and after making payment, their response suddenly became very sluggish. A person who used to call me many times daily become unreachable after payment is processed. I'm struggling to get invoice from last 3 days but nobody is supporting. Not sure whether it's s scam or what
                    Policy Bazaar customer support has been notified about the posted complaint.
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                      A
                      anitagadgil
                      from Delhi, Delhi
                      Apr 2, 2022
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                      Address: New Delhi

                      I had enrolled for a policy with Policy Bazaar and later changed my mind within free look period. I had informed about policy cancellation almost 24 hours prior to the policy issuance day by speaking to the assigned Relationship manager and she did not forward my request on time and due to which the policy got issued the other day. Later I just got a partial amount refunded and Rs. 2, 000 was deducted from that even though it was not due to my fault. I have spoken to various phone representatives a number of times and they just give a false acknowledgment and no action has been taken. I wanted to know the bifurcation of the amount deducted which was not provide to me as well. This is pathetic experience and I don't think they are reliable for enrolling to a policy which will be taken for life long. How can we trust them. I want my complete money refunded.
                      Policy Bazaar customer support has been notified about the posted complaint.
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                        D
                        dibya25
                        Apr 2, 2022
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                        Hi,
                        I have filled application for a policy with Policy Bazar and paid the respective amount 10, 450/- towards premium. After knowing the terms and conditions one support guy from policy bazar called and showed interest for enrolling into a different vendor policy by making the fake commitment that i will be getting the refund of previous application with in 4-5 business days.

                        I was supposed to enroll the new policy after getting refund amount but as per the support guy I believed him and enrolled for the new.

                        I have emailed them many times and found no response from them.

                        And also they are asking me to check directly with the vendor for the details.

                        This is not the service that we can expect from Policy Bazar simply they are making fake promises to get their work done. Please help to get this resolve and get my refund back
                        Policy Bazaar customer support has been notified about the posted complaint.
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                          S
                          Shiaas
                          from KOLLAM, Kerala
                          Apr 1, 2022
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                          Address: DIVISIONAL OFFICE-30 (GURUGRAM) UNIT NO:34,35,6A,6B,GROUND FLOOR,VIPUL TRADE CENTER,SECTOR-48,Sohna Road

                          Policy mistakenly paid twise.
                          Policy Bazaar customer support has been notified about the posted complaint.
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                            R
                            Richa_Choudhary
                            from Thane, Maharashtra
                            Mar 31, 2022
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                            Address: 6TH FLOOR, OBEROI COMMERZ, INTERNATIONAL BUSINESS PARK,OBEROI GARDEN CITY, OFF WESTERN EXPRESS HIGHWAY,GOREGAON (EAST), MUMBAI – 400 063,MAHARASHTR
                            Website: www.policybazaar.com

                            I had purchased car insurance policy from policybazaar for IDV amount of ₹2, 50, 000/- for a premium payment of ₹4790/-.
                            I had payment if 4790/- on 07/03/2022 to policybazaar for above IDV value. However, they issued me policy with less IDV amount of ₹2, 14, 900/-.
                            On taking up this matter with policybazaar on calls and email on 10/03/2022, I did not receive any positive response and they kept on saying they are looking on the issue. They don't resolve the matter and keeps saying they will call back and never revert. Pls resolve
                            Policy Bazaar customer support has been notified about the posted complaint.
                            Mar 31, 2022
                            Updated by Richa_Choudhary
                            I had purchased car insurance policy from policybazaar for IDV amount of ₹2, 50, 000/- for a premium payment of ₹4790/-.
                            I had payment if 4790/- on 07/03/2022 to policybazaar for above IDV value. However, they issued me policy with less IDV amount of ₹2, 14, 900/-.
                            On taking up this matter with policybazaar on calls and email on 10/03/2022, I did not receive any positive response and they kept on saying they are looking on the issue. They don't resolve the matter and keeps saying they will call back and never revert. Pls resolve

                            They (POLICY BAZAR) are highly unprofessional MUST avoid them in future. Lets deal directly. If we join together we can teach them how to ethical in biz.

                            Fraud company MUST AVOID
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                              K
                              kuldeepkrSingh
                              Mar 29, 2022
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                              Address: Policy Bazar New delhi

                              Hi the customer support executive are very rude to customer, they do not have enend to end knowledge, when we ask about the clarification, she said sales team making fool and selling the policy. Issue I have purchased my policy and I offered for my wife as well she do not have pan card I clearly told them but twice over the call they confirmed it will be done on Aadhaar card and told to visit for medical, I have wasted more than 500rs to visit there and get it done. Now today again same issue a lady called and told without pancard not possible and she told she is taking cancellation request. I got pissed up with all the conversation from last 5-6days told her to cancel both the policy but she changed her words and saying she can't do that u need to send email. Hell policy bazar. Hell service. All idiots are sitting there. They don't call and just send the email they tried calling but number not reachable, where I have full network 24*7. Thank you for hell service. I need full refund including 500rs changes which I wasted in medical checkup.
                              Policy Bazaar customer support has been notified about the posted complaint.
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                                J
                                Jebasteen
                                Mar 26, 2022
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                                On entering the vehicle registration number in the PolicyBazaar website, it displays the correct vehicle details. On continuing further, it does not display the insurance period. If you hastily pay for the policy immediately, you will miss out verifying if all necessary details of the new policy contains the correct details, especially the policy period.

                                Always WAIT for the Proposal email to arrive. It will display all details about the vehicle and insurance. Doublecheck and make the necessary correction. It will certainly be incorrect and YOU MUST CORRECT IT. Only then, proceed with the payment.

                                If you hastily trust PolicyBazaar and pay without checking the Proposal form, your new policy will contain incorrect information thereby making it absolutely useless. PolicyBazaar has willfully created this bait. Do not fall for it.

                                After this mishap, I now had to purchase another policy, and then initiate the cancellation of this incorrect policy.
                                I ended up with a cancellation fee of Rs.118. Also, the refund for the money I paid takes 10 to 15 days.
                                Policy Bazaar customer support has been notified about the posted complaint.
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                                  A
                                  aman87a1
                                  from Purnia, Bihar
                                  Mar 25, 2022
                                  Resolved
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                                  Resolved

                                  Pan no deactivate and noc required

                                  Dear SIr/Madam,
                                  My Policy Bazaar id - IP27371
                                  Name- Nahid Perween
                                  I Request you to Kindly Please Provide NOC Letter, due to government job issue.
                                  Please Provide urgent basis as soon as possible.

                                  I will be very thankful to you.

                                  Regards
                                  Nahid Perween...
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                                  A
                                  aman87a1
                                  from Purnia, Bihar
                                  Mar 22, 2022
                                  Resolved
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                                  Resolved

                                  Address: kishanganj

                                  Dear sir/Madam,
                                  Kindly please deactivate my pan no FYZPP2825Q .
                                  Reason job issue, please deactive my pan number.

                                  regards
                                  Nahid perween
                                  Mar 30, 2022
                                  Complaint marked as Resolved 
                                  THIS IS FAKE SIDE NOT RESOLVE MY ISSUE TILL DATE.
                                  Policy Bazaar customer support has been notified about the posted complaint.
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                                    V
                                    Vinayak R Zambre
                                    Mar 21, 2022
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                                    I have purchased car insurance policy from policy Bazzar on 21 Jan 22. But till date it is not get reflected on M Parivan portal.
                                    I have to pay green tax for my car MH01PA6830 since 15 years are elapsed. But due to non availability of insurance policy online on Mparivahan, RTO doesn't go ahead. So I couldn't using my car since last 3 months. I am using other hectic travel options. This really a harassment from policybazaar and for this I want compensation of my losses occurred.
                                    Policy Bazaar customer support has been notified about the posted complaint.
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                                      R
                                      Rajendrasinh Kumpavat
                                      from Ahmedabad, Gujarat
                                      Mar 20, 2022
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                                      Policy Bazaar Agent call every day 2 time,
                                      we are not require service from Policy Bazaar and unsubscribe pls

                                      my Name : Rajendrasinh Kumpavat
                                      contact No : [protected]
                                      email : [protected]@gmail.com
                                      Policy Bazaar customer support has been notified about the posted complaint.
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