Policy Bazaar Complaints & Reviews

The advisor gave me wrong information and now they are deducting 50%+ of my paid premium. Total fraud

I have request for my vehicle no hr833133 policy ownership transfer on 11th Aprilbut no one is working on it and even my ticket has been closed which i raised...without any intimation to me...i need to escalate this matter to top management that how Policy bazaar team is working on these serious issues..
Me and my vehicle is on complete risk as we are not covered under insurance currently.

I want Policy bazar team to take responsibility for any accident happen with me during this time frame of ownership transfer else complete this process by today.

Dear Sir,
I was already paid the primeum on[protected] of Bajaj policy [protected] as per attached payment slip, but Today again deducted money as per Auto debit transaction through policy bazar transaction id
PBSI6186589. Kindly refund the amount as soon as possible.. The email sent to policy bazar, but not refunded till now. Kindly resolve and revert my money.

Regards
Sandeep
+[protected]

Sir/mam
i have send the mail many time to you for my health check up boucher
but not getting this so next time i will not take your service
thanks your support and cooperation
new your health insurance policy (Policy ID- [protected])(Ref. id:[protected]
Inbox
Updates

Policybazaar-Health
Mon, Dec 27, 2021, 11:18 AM
Hi Jabar Singh Rana, Your Reference ID:[protected] Your Health insurance policy from Niva Bupa (formerly known as Max Bupa) is due for renewal on[protected]. Ren

Policybazaar-Health
Mon, Dec 27, 20

I have been getting continues calls from policybaazar to renew my health insurance, i have clearly told them to stop calling me as i have taken another insurance but they call every 2 hours and keep repeating the same.
This time a CC executive spoke very rudely and said they she will call me again and again till i renew the insurance....

I did a transaction on 28 feb 2022 through Policy Bazaar site. I tried multiple times and amount deducted twice.
Amount: 1098 and 1433.

Transaction Name: ePay to: IBIBO WEB PVT LTD

Please help me in deactivating my account from policy bazar because of there spam calls for unnecessary reason, as soon as i start searching for something they call regarding that,
Please help me resolve my issue
My mail id: [protected]@gmail.com

I've been dealing with Vishnu of sales team for my company's group health insurance policy and after making payment, their response suddenly became very sluggish. A person who used to call me many times daily become unreachable after payment is processed. I'm struggling to get invoice from last 3 days but nobody is supporting. Not sure whether it's s scam or what

I had enrolled for a policy with Policy Bazaar and later changed my mind within free look period. I had informed about policy cancellation almost 24 hours prior to the policy issuance day by speaking to the assigned Relationship manager and she did not forward my request on time and due to which the policy got issued the other day. Later I just got a partial amount refunded and Rs. 2, 000 was deducted from that even though it was not due to my fault. I have spoken to various phone representatives a number of times and they just give a false acknowledgment and no action has been taken. I wanted to know the bifurcation of the amount deducted which was not provide to me as well. This is pathetic experience and I don't think they are reliable for enrolling to a policy which will be taken for life long. How can we trust them. I want my complete money refunded.

Hi,
I have filled application for a policy with Policy Bazar and paid the respective amount 10, 450/- towards premium. After knowing the terms and conditions one support guy from policy bazar called and showed interest for enrolling into a different vendor policy by making the fake commitment that i will be getting the refund of previous application with in 4-5 business days.

I was supposed to enroll the new policy after getting refund amount but as per the support guy I believed him and enrolled for the new.

I have emailed them many times and found no response from them.

And also they are asking me to check directly with the vendor for the details.

This is not the service that we can expect from Policy Bazar simply they are making fake promises to get their work done. Please help to get this resolve and get my refund back

Policy mistakenly paid twise.

I had purchased car insurance policy from policybazaar for IDV amount of ₹2, 50, 000/- for a premium payment of ₹4790/-.
I had payment if 4790/- on 07/03/2022 to policybazaar for above IDV value. However, they issued me policy with less IDV amount of ₹2, 14, 900/-.
On taking up this matter with policybazaar on calls and email on 10/03/2022, I did not receive any positive response and they kept on saying they are looking on the issue. They don't resolve the matter and keeps saying they will call back and never revert. Pls resolve

Hi the customer support executive are very rude to customer, they do not have enend to end knowledge, when we ask about the clarification, she said sales team making fool and selling the policy. Issue I have purchased my policy and I offered for my wife as well she do not have pan card I clearly told them but twice over the call they confirmed it will be done on Aadhaar card and told to visit for medical, I have wasted more than 500rs to visit there and get it done. Now today again same issue a lady called and told without pancard not possible and she told she is taking cancellation request. I got pissed up with all the conversation from last 5-6days told her to cancel both the policy but she changed her words and saying she can't do that u need to send email. Hell policy bazar. Hell service. All idiots are sitting there. They don't call and just send the email they tried calling but number not reachable, where I have full network 24*7. Thank you for hell service. I need full refund including 500rs changes which I wasted in medical checkup.

On entering the vehicle registration number in the PolicyBazaar website, it displays the correct vehicle details. On continuing further, it does not display the insurance period. If you hastily pay for the policy immediately, you will miss out verifying if all necessary details of the new policy contains the correct details, especially the policy period.

Always WAIT for the Proposal email to arrive. It will display all details about the vehicle and insurance. Doublecheck and make the necessary correction. It will certainly be incorrect and YOU MUST CORRECT IT. Only then, proceed with the payment.

If you hastily trust PolicyBazaar and pay without checking the Proposal form, your new policy will contain incorrect information thereby making it absolutely useless. PolicyBazaar has willfully created this bait. Do not fall for it.

After this mishap, I now had to purchase another policy, and then initiate the cancellation of this incorrect policy.
I ended up with a cancellation fee of Rs.118. Also, the refund for the money I paid takes 10 to 15 days.

Dear SIr/Madam,
My Policy Bazaar id - IP27371
Name- Nahid Perween
I Request you to Kindly Please Provide NOC Letter, due to government job issue.
Please Provide urgent basis as soon as possible.

I will be very thankful to you.

Regards
Nahid Perween...

Dear sir/Madam,
Kindly please deactivate my pan no FYZPP2825Q .
Reason job issue, please deactive my pan number.

regards
Nahid perween

I have purchased car insurance policy from policy Bazzar on 21 Jan 22. But till date it is not get reflected on M Parivan portal.
I have to pay green tax for my car MH01PA6830 since 15 years are elapsed. But due to non availability of insurance policy online on Mparivahan, RTO doesn't go ahead. So I couldn't using my car since last 3 months. I am using other hectic travel options. This really a harassment from policybazaar and for...

Policy Bazaar Agent call every day 2 time,
we are not require service from Policy Bazaar and unsubscribe pls

my Name : Rajendrasinh Kumpavat
contact No : [protected]
email : [protected]@gmail.com

I have purchase a insurance with policy bazzar from SBI general insurance. Policy created and my name is wrong. I have requested for name change. I have waited for 1 month no updation happened. Everyone i have contacted asked me to wait for 5 days couple of days 1 week etc... Then i request for cancellation and refund my money. But for that also same story. Till now my money is not refunded. Please don't buy any insurance from policy bazzar. They are cheating. Simply they will speak with us ask for apologies and ask to wait for sometime. Then again and again same will happen nothing will resolve. Please please don't trust them.

Hello,

a few weeks back I enquired about a few policies from Policy bazaar.

After that, I am receiving countless calls from their executives at every odd time of the day. Even on Sundays!

I DO NOT want to receive any calls at all. This is hightly unprofessional! I WOULD NEVER take a policy from you guys or enquire about anything in the future. You get a number and start harrassing people. Highly unethical!

Most of the times, when I pick up a call, they just ask me my name and disconnect. I don't know for what reason do they disconnect. If this is a scam or what!

The calls are from different numbers in Gurugram, India and I cannot even block all of them. This is NOT how you make customers!

Some of the numers are:

+[protected]
+[protected]
+[protected]
+[protected].. and so on..

Please stop harrassing me!