Claimed

Policy Bazaar Complaints & Reviews

1.2
Last updated Mar 27, 2024
Complaints 1462
Resolved
354
Unresolved
1108
Quick Links
Statistics
Share
Contacts

File a complaint to Policy Bazaar

Having problems with Policy Bazaar?

File a complaint and get it resolved by Policy Bazaar customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Policy Bazaar
Customer Service Contacts

Policy Bazaar Phone Numbers

Phone
+1 80 0103 3999
302
283
Fax
+91 12 4456 2901
+91 12 4456 2902

Policy Bazaar Website

Policy Bazaar Head Office Address

Ground Floor, 119,
Sector 44

Gurgaon
Gurgaon District
Haryana
India
122001

Policy Bazaar reviews & complaints page 11

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Naveenlohia
from Delhi, Delhi
Jan 28, 2022
Report
Copy

Policy bazaar employee used my personal data to Harrassing and bullying me

Address:Plot no.119 sector 44, Gurugram Haryana 122001

One of employee from policy bazaar has posted my contact information publicly for Harrassing me and bullying me
And that employee name is Yogesh Papnai he's my friend's friend his mobile no. Is
[protected] he has used his company tools and access my personal contact information for bullying harrassing me and made search history and quarries for health insurance and other car bike insurance and more other services
And...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Hi Team,

I am Varun Saluja ( [protected] )
Car Number : PB10HD1877
Old Policy Number : 211200/31/2021/278309.
Payment done on 10th Jan 2022
Payment Amount : 8245

I had taken card insurance ( 211200/31/2021/278309) last year and Expired on 9th Jan 2022. I tried multiple times to payment for renew policy but no luck. Engaged Customer care but no luck and policy got expired.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nsingh.singh91
from Noida, Uttar Pradesh
Jan 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not credited in my account

I have paid 11512.00 rupee on dated 14 dec 2021 for car insurance but policy not issued by the policy bazaar and also refund not credited in my account statement submit by me
my mobile number is [protected] Niraj Kumar Singh...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nsingh.singh91
from Noida, Uttar Pradesh
Jan 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Policy not issued by policy bazar but I have paid 11512.00 and also not refund

Sir I have paid 11512.00 rupee on dated 14 dec 2021 for car insurance but my policy was rejected/cancelled by policy bazar and also he was not refund my pais amount...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jayantkumar7
from Hyderabad, Andhra Pradesh
Jan 4, 2022
Report
Copy

Refund not received after 20 days

14th Dec - I made a payment of 35465/- towards Reliance super topup policy (Agent : Richa). I was told that the policy soft copy will be given in 24-48 hours.
16th Dec - I dropped email for status update. I did not receive any reply. I called 3 times for status update. I was told that a callback will happen in 10 mins. I did not receive any call back. Seeing lack of support, I dropped an email to cancel the policy and asked for a refund....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Akshay.A.B
Jan 2, 2022
Report
Copy

2 wheeler policy not showing in Digilocker

I have renewed my 2 wheeler policy on policy bazaar today but I am not able to generate the policy document (SBI General Insurance) in Digilocker on entering the policy number and other required information.
This is the second instance. My previous year’s policy was also not reflecting in Digilocker, however I neglected it and took a print from the policy bazaar portal. I am now starting to feel something is not right while making...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sumit5564
from Solapur, Maharashtra
Dec 28, 2021
Report
Copy

Policy not given after payment done

Address:Noida

I have paid the amount of rs 10k for my motor insurance as per guidence of the policy bazar executive later on they refusing to issue policy and giving some nonsense reasons. As I it was the last due date of my previous policy it has been laps now and my vehicle is on road without insurance. After payment I got the email confirmation also claiming that my policy will be emailed withi 10 minutes.
Wish to file complaint at consumer court...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Riyas54321
Dec 28, 2021
Report
Copy

Insurance policy payment refund issue

Address:HRA18, Shine Villa, KuruppumChira Road,Thannikkal,, Elamakkara, Cochin, Elamakkara, Cochin

I make a call back request for new medical policy in policybazaar Web site and same one guy call me from policybazaar name Mr Deepak after hear the details I decided to don't want the policy I tell him to I will take the policy later no need to contact if anything I will call you back and I disconnected the line,
From the very next day I am receiving the call every day 2 to 4 days continuously he disturbed because of his frequent...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Riyas54321
Dec 28, 2021
Report
Copy

Insurance policy issue

Address:HRA18, Shine Villa, KuruppumChira Road,Thannikkal,, Elamakkara, Cochin, Elamakkara, Cochin

I make a call back request for new medical policy in policybazaar Web site and same one guy call me from policybazaar name Mr Deepak after hear the details I decided to don't want the policy I tell him to I will take the policy later no need to contact if anything I will call you back and I disconnected the line,
From the very next day I am receiving the call every day 2 to 4 days continuously he disturbed because of his frequent...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kpshah234
from Ahmedabad, Gujarat
Dec 27, 2021
Report
Copy

Technical Fraud Company

I have taken Two policy(1) Care Plus(2) Care Freedom and paid Rs. 21, 512/- in advance on Sep.21 as per agent suggestions.

During the policy their agent gave false commitment and assured about policy. I have already informed well in advance for my Diabetes and submitted all medical reports which is as per medical detect normal. I have Received my first policy Care plus and second, they have rejected Care Freedom policy without...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sumit143143
from Ahmedabad, Gujarat
Dec 27, 2021
Report
Copy

Continues calls by agent's

Address:Policy Bazaar

I just inquire about policy, on policy Bazar.
I clearly told I'm not buy for me .I was looking for my brother.
But agent's calls continue.
It's look irritating.
[protected]. Is my numbers.
Too irritating and hareees....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nilambar Bhadra
Dec 26, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment not yet refunded

Dear Sir,

I Nilambar Bhadra would like to state that I have made an UPI payment on 15th of December 2021 of Rs 8832/-. to policy bazar.Later, I had cancelled the product and the payment was successfully transferred from the merchandise side on 18th December 2021 both Acquirer Reference Number[protected] and Reference I'd[protected] are mentioned.
Now when I contact my bank branch they told me that amount not refunded...
+5 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
R
Rashid Hassan
from Jaipur, Rajasthan
Dec 21, 2021
Report
Copy

Policy Bazaar Regular Phone Calls

Website:www.policybazaar.com

I was planning to take Term Plans and I clicked on Policy bazaar and they called me to discuss everything. However, after 2 discussions, I decided not to opt for the policy through policy bazaar and told them, I am not interested to take the services.
But, policybzaar agents calling me again and again. I requested them to remove my number from their calling list, but still I am receiving calls from Policybazaar agents.
I am...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:No 90, Sri krishna Nilaya, Brundavan Road, Ramanjaneyanagar, chikkalasandra
Website:www.policybazaar.com

My policy number
Incident Date:15/Dec/21
Health Insurance Policy - P/161130/01/2022/113027

I renewed for 3 years when one of policy bazaar executives Rahul (PW26180) promised that i ll be getting 3 premium receipts for 3 years with total amount split into 3, for my IT declarations.
95783/3 = 31927.

Once i received the policy after many days of delay there is only one receipt with the full...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
VGREDDYyy
Dec 9, 2021
Report
Copy

Agent is very rude and behavior

Hello Team,

Requesting your assistance to take an action on below number which I had received multiple calls earlier and today discussion is in very wrong way.

I am not sure how is behaving in the call and using the words withthe consumers when I say not interested.

Number - +91 [protected]...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Sanskruti Kolhe
Dec 8, 2021
Report
Copy

To not receive call or message from policybazaar again

My brother was checking policies for me but i am not interested in one tho yet so I kindly request you to remove my all data from your policies and i don't want any kind of disturbance so I kindly ask to not call me again....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Adv Jitender Ranga
Nov 30, 2021
Report
Copy

Complaint regarding claim

Address:383 Moti Nagar, Near Shiv Mandir

I have to lodge a complaint against harrasment and misguidance done by Policy Bazaar.com
I have taken accidental claim for my car HR05AN7786 as cash paid claim with policy number 211200/31/2021/22360 insurance company :- The Oriental Insurance Co. Ltd . As all payments done on 16.11.21 but there is no response from policy bazaar since 11 days have gone. They are passing responsibility on Insurance company and insurance company asked...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ashok10
Nov 23, 2021
Nov 27, 2021
This thread was updated on Nov 27, 2021
Report
Copy

Car insurance policy No. Policy No: 31030031210100249298

Address:No.102, 16th B Main Road,, Koramangala, 4th Block, Bangalore

In response to the car insurance renewal notice sent from Policy Bazaar I have made payment to Policy Bazaar for renewal of my car insurance policy for Rs. 5, 310 on 22nd December 2021 . After that I have found mistakes in proposal form shared by Policy Bazaar and called them twice and spoken to customer care representatives Mr. Gourav Kumar and Mr. Manish at Policy Bazaar and explained about the the mistakes. As per the request made by Manish...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Haseem T
Nov 20, 2021
Report
Copy

Policy not reflected on mParivahan

My request/complaint not resolved till now. I took policy from policy bazaar for my car on 30 oct and checked on Parivahan app upto 1 week. It was not showing on it, then I registered a complaint on behalf of them, they replied me to wait for 15 days it will clear. After the waiting period is over I checked it again, seems still not any updation. Also made a call complaint again and he spoke to wait for 7-10 days. I have no hope on it. I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dipesh.thakkar
Nov 12, 2021
Report
Copy

Money Blocking

Dear Sir/Ma'am,

I've applied for Policy Bazar IPO from my broker ICICI Direct Account.

My amount got blocked in my account.
My Application got wrong so I withdraw my application. But my amount was still blocking at dt 12.11.2021.

When I checked my status using PAN on link intime it has my record and says no shares allotted and, Money was Block 12th october, and my money is still blocked.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy