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Policy Bazaar Complaints & Reviews

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Last updated Mar 27, 2024
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Policy Bazaar Phone Numbers

Phone
+1 80 0103 3999
302
283
Fax
+91 12 4456 2901
+91 12 4456 2902

Policy Bazaar Website

Policy Bazaar Head Office Address

Ground Floor, 119,
Sector 44

Gurgaon
Gurgaon District
Haryana
India
122001

Policy Bazaar reviews & complaints page 14

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C
chetna.01
Aug 4, 2021
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Term Insurance Policy

The team took the money to generate term insurance policy from the past one month. They have been contacting me for test for which I have given my blood samples every time. Still I am waiting for my policy to get processed.

I am contacting them each time to give me an update but every time I have to call them to get an update.

Moreover, today the policy got rejected mentioning the reason as high thyroid. I recently...
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I purchased a policy on May 31, 2021. And today is July 31, 2021, and my policy hasn't been processed yet.
As instructed by Policy Bazaar, I completed my medical check-up from the center assigned to me. Here's a screenshot of the message I got from Policy Bazaar via WhatsApp. I completed my medical checkup on June 5, 2021, as mentioned in the message
After completing the checkup, I had many bad experiences from the Policy...
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A
aniketiii
from Mohali, Punjab
Jul 29, 2021
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Delete my account permanently from your data

Please delete my account permanently from your data as I dont want to receive any calls from you. Daily calls are very annoying and I don't want to buy any policy from you. My email id is [protected]@gmail.com and phone number is [protected]. Check and delete my account....
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A
Arshad.husin
from udaipur, Rajasthan
Jul 29, 2021
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Refund pending from last 20 -22 days

Address:udaipur rajasthan

Refund is pending

Arshad Husan
Udaipur, Rajasthan
I've purchased thirty party car policy via policy bazaar on dated[protected] and policy bazaar not provide the policy on dated 06-07/2021 due to some technical error, after 4-5 days I have cancelled the policy on dated 06/07/2021. The payment was done during the policy purchase time. But still now, i ve not received any refund details regarding the cancelation.br...
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S
Sunita Sharma
from Bengaluru, Karnataka
Jul 29, 2021
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Car policy received by email under digital Signature has "Validity unknown "

Dear Sir / Madam,
I have received by car policy from CHOLA MS through policy bazar (Policy No: 3362/02071300/000/00). The policy has under Digital Signature "Validity unknown " and question mark (?). Please send me the valid policy by email and hard copy by post.
Sharma Anand Kumar...
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P
prajwal patel
from Nashik, Maharashtra
Jul 24, 2021
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Call received from policy bazar

I had bought a car insurance from policy bazar. But I am frequently receiving calls for offers from policy bazar.

This incoming calls shall be stopped immediately...
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D
debasischandra
Jul 24, 2021
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Status not updated

Require the policy status of Application number[protected]E. Payment of Rs.2450/- already done on 18/07/2021.

Regards,

Debasis Chandra
[protected]...
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Address:Ground Floor, 119, Sector 44, Gurugram, Haryana 122022

One of the Policy Bazzaar agent - Kartik Sarma (Mob no[protected] has told me lies about the Max life Term insurance features and its plan Exit clause at 65 yrs with premium back option and convinced be to buy the 1 Crore Max life term insurance and when i didn't find the clause in the Max Life policy bond copy and requested Kartik to confirm, he told he was not aware about this feature not available for my Term insurance plan.. He halso...
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G
GovindarajRamasamy
Jul 19, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Car insurance policy details are not delivered

I purchased a Personal Accidental cover and Car Insurance policy online on June 22, 2021. I had received the PA policy details, and still did not get my car insurance policy details.

I am frustrated with calling customer service many times and raising concerns in the portal also, everything gone to waste and no solution for the past 26 days.

Please take action on this issue, and they should compensate this after...
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S
Sneha Siddhma
Jul 19, 2021
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Money taken but not issued the Policy

Address:Ground Floor, 119, Sector 44 Gurgaon Gurgaon District Haryana India - 122001

THis is worst thing and support from Policy Bazar that i have to cancel my policy, as They took money four months back but not issued the policy, everytime coming up with new requirments, which were not shared by their executive while selling the policy. now they are asking for more money for the same sum assured or there will be reduction in the sum assured.
have been asking their executives to refund my money but they are not doing...
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N
Nikhil Anant
from Pune, Maharashtra
Jul 15, 2021
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Cheating Complaint Against Policy Bazaar

Dear Sir,

Greetings of the day!!

I would like to bring to your notice that POLICY BAZAAR has cheated me and not responded to my issues nor resolved my issue for about a month. I kept following up thru mail as well as by making calls on customer care numbers. They just ignore not responding and disconnecting calls.

Sir, I was having a car insurance Certificate of Insurance and Policy No.
br...
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R
Raghunath Vaithi
Jul 12, 2021
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Money debited but policy not executed

Dear Sir,

Order Number PB35287224

I renewed the two-wheeler policy through PB with reference to the above Order number. I paid it through UPI ID and the money got debited in my account. But the policy is not yet executed and I didn't receive the policy copy from you. Please check and resolve my concern. Thank you.

For more details please reach out to me +91 [protected]...
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L
Lalit Sharm0602
Jul 11, 2021
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Two wheeler policy competition issue

Address:H.No 2280 Lekhram Colony Bitna

I just made payment for insurance of my two wheeler. I received mail to pay even after paying the premium. No confirmation received yet for policy. On form page it's asking to pay securely....
+2 photos
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I add a member of my family in app. I want to delete it. But it cant be done....
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S
Sandhya Andrews
Jul 7, 2021
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Not received any original documents for my medical policy

Address:Delhi

Plz send my medical policy card and all the documents to n my address....
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V
Vicky060721
Jul 6, 2021
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Bike insurance transaction issue

Address:Thodukadu post, Thiruvallur

Applied for bike insurance and payment completed via Phone pe amount debited from my account but policy didn't complete
Trancastion ID -T2107061351290030480891
Order no - PB35011082...
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G
godwin reynold c
Jul 5, 2021
Jul 6, 2021
This thread was updated on Jul 6, 2021
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Two Wheeler insurance policy not received

I tried renewing my 2 wheeler insurance on 5th July 2021. I made the payment using phone pe. Payment was successful and the money got deducted but i didnt receive my policy. Transaction ID: PG34987048. Pls do the needful...
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P
Prashant H Kulkarni
Jul 2, 2021
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Voice call for Loan

Address:india

Hello Policy Bazaar,

It is ridiculous that daily 2 to 3 times, I am receiving this voice calls at all possible odd hours from Policy Bazaar for asking me to take loan. I am not interested to take any loan and several times i have requested that please do not call or SMS me for loan requirement..

Please note this number for your action : +91- [protected]...
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Two wheeler Insurance premium debited, but didn't receive the policy.
My insurance policy for two wheeler is to expire on 6th July. So I used policybazaar to book a new insurance policy with Bajaj Allianz. However when I tried paying through Google pay, the money got deducted, however I didn't receive the policy and it's showing as if I haven't paid the policy premium....
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H
HimanshuJakhmola007
Jul 1, 2021
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NCB Certificate Needed

Address:WZ87, Palam Colony, New Delhi - 110045

Hi Team,

I need NCB (No Claim Bonus) CERTIFICATE of my policy.

Below is my Policy Detail.

Policy Number -[protected]
Policy Holder Name - Himanshu Jakhmola
Registered Mobile Number - [protected]

Thanks & Regards,
Himanshu Jakhmola
[protected]...
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