Policy Bazaar Complaints & Reviews

One of the agent of policy bazaar, name Vaibhav, contact-[protected], operating from Mumbai is literally the most damaged salesman/agent I have ever seen. I contacted policy bazaar because I was looking for investment plans. At first, policybazaar should understand if a customer is querying for a policy, it necessarily doesn't mean he is gonna buy the policy. I was unfortunate to get Agent Mr. Vaibhav on line, and he start explaining me the policy benefits. I realized he is making me false commitments about Annualized Return rate which I questioned to him, then he got frightened and transferred the call to his senior who was a lady. Upon examining the policy, I told him, I will do some RnD then will get back to you, and he saved my number and pinged me on Whats app. After few days, he start pinging me again forcing me to buy policy, which again I said right now market is high, I will think about it later and get back to you. Then again after few days, he start pinging me about the same. Later when I told him, that bhai market is high right now, it's not a good time to invest in ULIP plans, then he became rude and start telling me that, "Tum nhi le paogey policy, rehne do, tumare lie agent hi shi hai. You wasted my time"
I mean what kind of behavior is this, if you are not a good salesman, it doesn't mean u can force a Customer to buy the policy and then ending up with such a statement. Strict legal actions should be taken against him. Attaching screenshots of the same below.

I am buying a two wheler insurance by policy bazaar.com the payment transaction complete but the insurance can't show the policy bazaar account please help mehh

I am buying i two wheler insurance at policy bazaar.com my payment transaction complete by paytm but the insurance can't show in my policy bazaar account please help mehh...

I made the payment on policy bazaar for bike insurance but the policy was not successful.
This is the transaction details :
Upi transaction I'd:[protected]

This payment has not be refunded and there is no trace of this anywhere. I want the money refunded as soon as possible

Sir
My father's two Wheeler insurance is paid through policy bazaar on sep 3 and it's reference id is[protected]. The amount 828 is deducted from my account. But the policy is not renewed and my cash is not credited to my account after 7-8 working days. Kindly solve problem as soon as possible.

Yours faithfully
Haripriya

- I have purchased corona kavach policy on policybazar

- I have submitted all the bills. But I haven’t any received money as per the claim settlement process Or any mail regarding verification of bills.

- Customer care doesn’t resolve the issue. They dont reply on emails.

- There is no one take care of this issue

- Its been 5 months I am continuously calling them and I am still facing this issue.

I am never gonna buy any policy from policybazaar
They dont share any update on this.
I feel I got cheated and my money is wasted in buying Health policy from policyBazaar

Policy Number - [protected]

I buy policy from bazaar but this policy required some correction so that rise a compliant about correction in policy but still around 1 month complete they not change in policy. after that I call around 20 times call to policy bazaar customer care to talk with senior but still they not arrange call to seniors.

I took 1 two wheeler policy last year and needed to change name on that policy since it was second hand bike, but even after making all payments for the necessary changes as advised by policy bazaar and also submitting video inspection after making payment to their agent, nothing has been done in the last 11 months and it is already time for renewal of policy.
TICKET number is[protected]

While renewal of my bike insurance, I made 2 times money transaction but money deducted from my account..I want my refund..

I have purchased a two-wheeler policy for my bike number MH-32-N-2006.
The policy is under the name of Mr. Abdul Razzak Kobed Shah. My contact number is [protected] and Policy Number is PBM2W[protected].
The transaction I did was by using Google pay at first the payment was completed but I didn't received the Policy.

I have wrongly check in on policybazaar with my mobile number . Since then, I have been receiving 2 to 5 calls every day. This is too frustrating. Please delete my number [protected] in your calling list ASAP. I don't want to be called anymore.

I have purchased a PNB Metlife policy with application no.[protected] & Booking ID[protected] on dtd 21.08.2021 but I cancelled the same in next day . I raised query and cancellation request but no one is hearing me....

- I purchased a policy for my car from National Insurance through policy Bazar app on 21st July 2021.
- My policy is not updated yet on M-parivahan.
- I contacted Policy Bazar several times for the same through email and phone, Registered complaint several times but my issue is not solved yet
- Everytime Policy Bazar ask me to wait and it's over 30 days and I am still waiting for the resolution.
- Policy Bazar said that the issue is from Insurance company End and they forwarded the concern to Insurance Company but when I contacted to National insurance they told me that they have no details about the policy i have purchased.
- I asked policy bazar to Transfer my policy to other company or Cancel the policy but they are not doing this.
- I have all the emails and call recording conversations with policy bazar, I have the proof against policy bazar about false promises.

Policy Booking ID :[protected]
Car Red no :- WB 40G 9293

Hi my name is anand kumar namani i renewed my insurance policy on 23 Aug 21 for two wheeler (AP20H8491) it has yet not renewed but amount deducted in my account .cell no:[protected]
kindly rectify my problem

Hi my name is Sanjeev i renewed my insurance policy on 20 Aug 21 for two wheeler (UP-32-DJ-0317) it has yet not renewed

Hello my name is anoop singh i had book a policy fir my car on dated 19.08.2021 around 5:30 pm that the payment was deducted and the customer care executive told me your policy will b generated with half an hour after one hour i called back to policy bazar customer care than they told me policy will be sent to your registered e mail id which is anoop.[protected]@yahoo.com but policy was not sent on dated 20.08.2021 i waited gor whole day but policy soft copy not recieved then i call back again PB customer care number he said your policy is confirmed but there is a technical issue so your policy is not generated. The policy will be sent to you by the end of the day every time i talk to PB cce they gave me the same reply (within one hour two hour) but policy copy not sent till date. My previous policy has been expired and i am travelling many places without car insurance i am afraid of chalaan. Who will be responsible if my car has a chalaan.???

I purchased insurance policy suggested by the agent, but company later rejected the policy and refund is also not done. since last three months EMIs are also deducting regularly from my account.

Your proposed Health Insurance details are as follows:
Reference Number: R/161130/01/2022/276947
Premium Amount: Rs. 25509/-

On 09/08/2021, I purchased a health insurance plan from Max Bupa via the policybazaar website.
My premium amount (Rs.53861) was debited from my account. But the transaction failed for some unknown reason.

It has been more than one week and I have received no clarity on why this problem has occurred, where the money is stuck, and when can I expect the refund of my money. I was reassured multiple times that I will receive a refund within 24-48 hours after the initial issue - this turned out to be untrue. In fact, the money should have automatically been refunded if the transaction failed, but it wasn't. Since then, I have not received any clarity regarding what exactly is going on.

Please call me at [protected] as I’m looking to get my 2 wheeler insured. It’s expiring soon, please call at the soonest.

I have tried to ask the representatives to call me as I need to discuss about the plan. But nobody does and my insurance is expiring soon. Please help!