Policy Bazaar Complaints & Reviews

While purchasing 2 wheeler insurance policy, tried payment through google pay. Twice money (Rs 956) got transferred and money from my google pay account got debited however it could not proceed further to policy page. Finally I need to pay again through my credit card. I think software can be made more user friendly for payment through upi. Also I hope that my payment of Rs 956 twice i.e. through UPI transaction ID[protected] &[protected]...

Myself, Sujata Sharma approached Policy Bazaar on 06 Oct 2021 for porting the existing policy of Care Health which was to be expired on 08 Oct 2021. They sent me a link for payment and I paid immediately. After 15 days, they issued the policy and in between I was admitted in hospital for Dengue on 20 Oct and discharged on 25 Oct and expended more than 25000/- . Now company is denying to make the payment....

I have booked a policy on 18th oct 2021 but due to delay from policy bazar in issuing the policy I have cancelled it. I was informed by the customer care personal that I would receive the refund by 1st Nov 2021 but I am yet to receive the refund. Refund AMount: ₹5, 586, Application No: PB131PG[protected], Booking ID:[protected]...

I have purchased car insurance policy of rupees 4430 /- against booking ID[protected] .. this I'd shows video inspection is pending but I m unable to find out video uploading portal against above mentioned id...

I have renewed a health insurance through the Policy Bazaar on 22nd Oct 2021 but the policy has not been issued yet. Whenever I call to the customer care I am getting repeated responses from all the representative to wait for 24-48 hours to get the policy. This Is really unacceptable. Also, I am getting repeated SMS and email from MAX BUPA to renew a health insurance policy, where I already made a payment in 6 days before, but payment was...

I have booked a car insurance through Policy Bazar on 18th Oct 2021 but the policy has not bene issued yet. My existing policy expired on 21-oct-21 and because my new policy has not been confirmed yet I can not risk taking my car out. This is sheer negligence from Policybazar. They promise the issue would be resolved in 24 hours but it's already 72 hours and the issue has not been resolved....

I had reached out to PolicyBazaar on 10Oct wherein the policy taken at policybazaar for SBI General insurance was informed as Fake by SBI.
Despite sharing all the relevant details to their only id, [protected]@policybazaar.com, Mr.Sachin Rawat, the assigned representative never responded to any of the above queries. Please Stay Away from PolicyBazaar. They will just get your money and will never respond once payment is made. i hope they provide...

Hi
I am vikas kanojia.i have renewed my health policy through policy Bazaar on 3 Oct but even after calling several times to policy Bazaar for sending me my renewed policy details.i didn't received anything till date.even today I have called but still thing I received is only promise. I hope this issue reaches to trustable hands....

Hi Policybazaar Team,

I have renewed my car insurance yesterday and received the policy PBW/[protected] for my car DL5CQ9378 which has a wrong variant name ie. 1.5 SV Manual transmission. Actually the correct variant name is 1.5 V Manual transmission.

So i sent the policy to policybazaar team for correction and from past 40 days, I am continuously chasing policybazaar to make the correction but they are not...

I make payment on 24th sept 2021 but policy not issued.
and Policybazaar.com agent is not helpful. they give wrong information.

policybazaar.com is totally worst company ever....

I have done a car insurance policy from policy bazaar on 23rd Sep 2021. At first payment deducted but policy is not issued, customer care told me to do policy payment again and i did again same process, again payment deducted but policy is not issued after third payment deduction, the all three policies issued to me. I want only one policy. I asked to customer support to cancel the two policy and initiate the refunds for the two policies....

One of the agent of policy bazaar, name Vaibhav, contact-[protected], operating from Mumbai is literally the most damaged salesman/agent I have ever seen. I contacted policy bazaar because I was looking for investment plans. At first, policybazaar should understand if a customer is querying for a policy, it necessarily doesn't mean he is gonna buy the policy. I was unfortunate to get Agent Mr. Vaibhav on line, and he start explaining me the...

I am buying a two wheler insurance by policy bazaar.com the payment transaction complete but the insurance can't show the policy bazaar account please help mehh...

I am buying i two wheler insurance at policy bazaar.com my payment transaction complete by paytm but the insurance can't show in my policy bazaar account please help mehh...

I made the payment on policy bazaar for bike insurance but the policy was not successful.
This is the transaction details :
Upi transaction I'd:[protected]

This payment has not be refunded and there is no trace of this anywhere. I want the money refunded as soon as possible...

Sir
My father's two Wheeler insurance is paid through policy bazaar on sep 3 and it's reference id is[protected]. The amount 828 is deducted from my account. But the policy is not renewed and my cash is not credited to my account after 7-8 working days. Kindly solve problem as soon as possible.

Yours faithfully
Haripriya...

- I have purchased corona kavach policy on policybazar

- I have submitted all the bills. But I haven’t any received money as per the claim settlement process Or any mail regarding verification of bills.

- Customer care doesn’t resolve the issue. They dont reply on emails.

- There is no one take care of this issue

- Its been 5 months I am continuously calling them and I am still...

I buy policy from bazaar but this policy required some correction so that rise a compliant about correction in policy but still around 1 month complete they not change in policy. after that I call around 20 times call to policy bazaar customer care to talk with senior but still they not arrange call to seniors....

I took 1 two wheeler policy last year and needed to change name on that policy since it was second hand bike, but even after making all payments for the necessary changes as advised by policy bazaar and also submitting video inspection after making payment to their agent, nothing has been done in the last 11 months and it is already time for renewal of policy.
TICKET number is[protected]...

While renewal of my bike insurance, I made 2 times money transaction but money deducted from my account..I want my refund.....