Policy Bazaar Complaints & Reviews

Dear Sir, Mam

This is to inform you that I had recently open 2 policy from Policy Bazar. This policy was for TATA AIA. In the process of Issuance of Policy I have found that my False Document used while opening the policy.

Location of the Office mention below.

28.4525017, 77.0686375

I had taken a Group Health Insurance for my employees in the month of March 2022, which was rejected by the insurer company stating certain reasons, I was informed about rejection after around a month that is in April 2022, and was informed that my refund would be sent, it’s been more than 3 months I haven’t received any refund till date. The executive are responding that refunds would be generated soon but nothing has happened till date.
The request number is 1396734
The attached copy of my communication with the executive for reference

Hi,
Today I wanted to renew my old policy. I clearly mentioned the same to assistant. The lady Sneha Sinha (PW12532) never mentioned that she is not able to renew my existing policy. She provided me quote of some unknown insurer, which I never requested. I was under impression; she is giving me quote of insurance company which I requested, and I made payment. After the payment when I got policy, I came to know. I think in policy bazaar, the assistants are being pushed to force some policies which are not at all in demand, and no one purchase the same, this is way these people started making money. In spite of requesting specific policy, she pushed some unknown policy to me, also provided justification indicating it is the best ever, which was none of her business. SO, CLEINTS OF POLICYBAZAAR PLEASE BE AWARE OF THESE ASSITANTS WHO ARE PAID TO PUSH UNKNOWN POLICIES TO THIER CLIANTS. THIS IS HEPPENING FIRST TIME WITH ME, WHICH SHOWS THEY HAVE SHIFTED THEIR GENUINE APPROACH TO SOME OTHER.

My payment status is succesful but not got policy document
Tried many times by many ways to resolve but each time you just fooled me
My reference I'd is[protected]
Mobile no [protected]
I will not let it go
Surely later or sooner make a complaint in higher format
Attaching the screenshot of Google pay payment too

This policy C[protected] was approved in May 2022. Due to wrong transaction via NRO account while it is supposed to be NRE account customer service officer asked me to send cancellation email and request for refund. Based on customer service officer advise I had requested for cancellation. I was keep on insisting to raise a new policy before the cancellation as the policy was already approved. But he keep on insisting to get the refund first before initiating new policy. Now we are asked to submit a new policy with revise premium of 20k/year. For the mistake of customer service office why should I pay extra premium? We are also asked to consider another policy instead of TATA with less sum assurance.
This is really cheating and fraud. I keep on calling and send multiple reminders via phone and email but none responds.

I purchased tata AIG term policy, while purchasing policy . Agent told me with 30 to 45 days i can cancel my policy and i will get my money back guarantee.
Policy number :- U[protected]

My while cancelling policy, now this people are saying, some stamp paper cost and etc will get deducted and I will get only 100-200rs back .

And policy officers is also behavior and his tone is very rude, sounds like he is make favour on customer.

I want my whole money back ..
Bloody cheap, cheater.

They are calling me and my mom daily twice or thrice to give an explanation about the policy. I told them plenty times I don't need it. still they keep on calling me daily. such a nuisance behaviour they are doing.

I had claimed for my new vehicle. Unfortunately the support i recieved from the team policy bazaar is really heart breaking.
They sell to support but during claims u are just left to call with no response. Or even a worst advise to go for legal course. Rather then solving the issues.

It took policy bazar more than a month to say the policy canot be renewed. All this while a PED was done for a star policy for my mother in law. Multiple contacts all giving me fake assurances. Started with sapna Sharma, gaurav adhikari, Monica, raja and now Armaan. It's so pathetic that now every day same subject is copied and I m told they tried reaching me. Insurance renewed on 3rd June and I was forced to do that .

I've raised a Claim in Policy Bazzar on 14th May 2022 for the Windshield replacement. As per Policy Bazzar suggested I've done the replacement and paid my own cash payment and I've received a estimation bill and invoice copy and submitted via eMail to Policy Bazzar on 21st May. I've all the correspondence eMail communication. So many times I've called them still now I didn't get proper response, With this complaint I've attached all the details.

Please reach out to me, here is my eMail Id [protected]@gmail.com for more details.

Could you please take a necessary action and do the needful.

I renewed my Two wheeler insurance Comprehensive policy through policybazaar.com.
After successful payment they informed to upload RC copy.As per the instruction from policybazaar.com i have uploaded the RC copy.The website page shows its is successfully unloaded.but the policy is not provided yet.Proposal Summary is provided.
Your Reference ID:[protected]
Insurer Name :United India Insurance
Premium:₹ 906.0
Vehicle Registration Number:KL05AS4833
Model and variant name:TVS NTORQ STD (124.5 CC)

Booking ID:[protected]

We have take policy with Policy Bazaar. Till I made payment they called me daily twice. Once I uploaded all documents and payment made, it is taking them 45 days in issuing the policy.

I made payment on 28th May 2022 and till date (29th Jun 2022) Policy is not issued. We uploaded all required documents in the site 28th May 2022.

We need Policy issuance documents to be shared immediately.

I bought a term insurance from policy bazar. But before issue of policy I changed my decision and asked them to return my premium. They agreed but did not return my premium. Ref. ID[protected], Raman Jain

Mene policy bazar se bike ka insurance kraya jisme meri bike number glt dal diya hee DL09SBK2335 likha hai joski original number DL9SBK 2335 hee is mistake ko solve kar diya jaye

These bunch o[censored]nprofessionals, made me pay premium for the GPA endorsment, to an incorrect account number belonging to NIVA BUPA.

Now they are not refunding my amount and denying any explanation or response. Its been a month now and still this useless bunch has not responded.

Hi Team,
I have sent a request to delete the data of mine in the name of Chakravarthi T. But the policy bazaar denied to delete my data. Could anyone please help me on this? Why the policy bazaar is against my data protection regulation? Where is GDPR? Please correct me if I am wrong.
The customer service called me and informed that they won't delete, instead block the communication. Please find the reference number of recorded call: PB83913864.

Kindly do the needful.

Thanks and Regards,
Chakravarthi

I have made payment for porting my health insurance policy from Universal Sompo to Royal Sundaram Arogya sanjeevani health insurance. I paid Rs.9267 on 15th June. Still waiting for update on my policy. Everyday when I reach them, they say tomorrow or 2 to 3 days issue will be resolved but till date it is pending and I have not received the policy. Please help. Transaction ID: PB

Hope you guys are fine in this pandemic era. Today sadly I'm here for one of my concern which really make me very upset because of your representative behavior (sales as well as service).
Here I’m elaborating, please go through it.
Your sales executive Mr. Adil Hasan (PW28289) did my two car policy in which first one creta 1.5Ex diesel is mine and another one swift vxi is for my father in law(Gopal Prasad). Mine policy was perfectly fine, I don’t have any issue in that. But for my father in law policy which I've done by the help of Mr. Adil Hasan(PW28289), he did so many mistakes for example mobile number updated wrongly, insurer Name written wrongly and Insurer address too. I already told to Adil I've old soft copy of insurance please fill from that softcopy but he is very much confident. After mistakes done by him he said I as Adil will correct / fix this issue. Then i send to him in their WhatsApp number “[protected] “ of old insurance soft copy. You can also find the WhatsApp snapshot time was also mentioned. All this happened around 11:00Am, 13th June 2022. After this incident Mr. Adil disappeared. I called him so many times as well as your customer care number. That snaps also I'm attaching here please look into those snaps. Infact your senior customer executive given me wrong statements.
This is the first day what I'm getting your response from you guys. How anybody can trust on you guys for upcoming 365 days

I had made the mistake of applying for a credit card on your site and after that I am every day getting calls on my mobile and my parents mobile asking me to apply for credit cards. If you harass customers like this do you think any one will ever apply or be interested in your products. I am very disappointed by your site and will never ever buy or support any product. email: cishan @ gmail dot com

I keep getting the calls from the call center. I have been telling that not interested in getting any policy. Still, they call and harass.They are bombarding with lot of calls. I requested many times to not to call. But, this is really get out of hands and crossing all limits.