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Policy Bazaar Complaints & Reviews

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Updated: Mar 23, 2026
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Policy Bazaar reviews & complaints page 13

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O
Om7dude
Feb 2, 2022
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Address: Korba Chhattisgarh

My car insurance claim is rejected by dealer for wrong NCB provide to me please settlement my car insurance claim
Policy Bazaar customer support has been notified about the posted complaint.
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    N
    Naveenlohia
    from Delhi, Delhi
    Jan 28, 2022
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    Address: Plot no.119 sector 44, Gurugram Haryana 122001

    One of employee from policy bazaar has posted my contact information publicly for Harrassing me and bullying me
    And that employee name is Yogesh Papnai he's my friend's friend his mobile no. Is
    [protected] he has used his company tools and access my personal contact information for bullying harrassing me and made search history and quarries for health insurance and other car bike insurance and more other services
    And from that time I'm continuously getting call in every minutes and getting whatsapp messages whatsapp calls and texts messages on my mobile number

    He used the company tool for Harrassing

    I would request to please take strict action against those employees who used one's data for Harrassing and bullying
    Policy Bazaar customer support has been notified about the posted complaint.
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      V
      varunsaluja
      Jan 23, 2022
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      Hi Team,

      I am Varun Saluja ( [protected] )
      Car Number : PB10HD1877
      Old Policy Number : 211200/31/2021/278309.
      Payment done on 10th Jan 2022
      Payment Amount : 8245

      I had taken card insurance ( 211200/31/2021/278309) last year and Expired on 9th Jan 2022. I tried multiple times to payment for renew policy but no luck. Engaged Customer care but no luck and policy got expired.

      10th Jan 2022 Payment got successful for Car insurance. As per Process i made a new video of car and upload on Policy Bazar portal. Video inspection completed successfully on 13th Jan 2022 but still policy not received. daily basis i am getting call will get policy within 24 hrs but still not received. they are not providing any solution and only making fool.

      Now saying we can cancel but who is responsible in between if something happened and they are saying pls don't use your car.

      Pls take necessary action against policy Bazar.
      Policy Bazaar customer support has been notified about the posted complaint.
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        N
        nsingh.singh91
        from Noida, Uttar Pradesh
        Jan 4, 2022
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        I have paid 11512.00 rupee on dated 14 dec 2021 for car insurance but policy not issued by the policy bazaar and also refund not credited in my account statement submit by me
        my mobile number is [protected] Niraj Kumar Singh
        Jan 5, 2022
        Complaint marked as Resolved 
        My problem solve amount credited in my account today
        Policy Bazaar customer support has been notified about the posted complaint.
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          nsingh.singh91
          from Noida, Uttar Pradesh
          Jan 4, 2022
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          Sir I have paid 11512.00 rupee on dated 14 dec 2021 for car insurance but my policy was rejected/cancelled by policy bazar and also he was not refund my pais amount
          Jan 5, 2022
          Complaint marked as Resolved 
          Refund credit in my account today
          Policy Bazaar customer support has been notified about the posted complaint.
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            J
            jayantkumar7
            from Hyderabad, Andhra Pradesh
            Jan 4, 2022
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            Refund not received after 20 days

            14th Dec - I made a payment of 35465/- towards Reliance super topup policy (Agent : Richa). I was told that the policy soft copy will be given in 24-48 hours.
            16th Dec - I dropped email for status update. I did not receive any reply. I called 3 times for status update. I was told that a callback will happen in 10 mins. I did not receive any call back. Seeing lack of support, I dropped an email to cancel the policy and asked for a refund....
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            A
            Akshay.A.B
            Jan 2, 2022
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            2 wheeler policy not showing in Digilocker

            I have renewed my 2 wheeler policy on policy bazaar today but I am not able to generate the policy document (SBI General Insurance) in Digilocker on entering the policy number and other required information.
            This is the second instance. My previous year’s policy was also not reflecting in Digilocker, however I neglected it and took a print from the policy bazaar portal. I am now starting to feel something is not right while making...
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            S
            Sumit5564
            from Solapur, Maharashtra
            Dec 28, 2021
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            Address: Noida

            I have paid the amount of rs 10k for my motor insurance as per guidence of the policy bazar executive later on they refusing to issue policy and giving some nonsense reasons. As I it was the last due date of my previous policy it has been laps now and my vehicle is on road without insurance. After payment I got the email confirmation also claiming that my policy will be emailed withi 10 minutes.
            Wish to file complaint at consumer court for fraudulent and mental harrasment also for putting me and my vehicle at risk without having a insurance policy.
            Sumit Kumar
            [protected]
            Policy Bazaar customer support has been notified about the posted complaint.
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              R
              Riyas54321
              Dec 28, 2021
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              Address: HRA18, Shine Villa, KuruppumChira Road,Thannikkal,, Elamakkara, Cochin, Elamakkara, Cochin

              I make a call back request for new medical policy in policybazaar Web site and same one guy call me from policybazaar name Mr Deepak after hear the details I decided to don't want the policy I tell him to I will take the policy later no need to contact if anything I will call you back and I disconnected the line,
              From the very next day I am receiving the call every day 2 to 4 days continuously he disturbed because of his frequent calls I decided to take one Mediclaim of oriental insurance same time I made the payment
              After that I tried to contact he's not answering and one week I wait for the call he will not call me and he didn't issue the policy then I decided to cancel the policy and try to refund they are not giving my money many times I contacted customer care and emailed no response now 1 and half months left I am fighting for the refund

              Regards
              Riyas
              [protected]
              Policy Bazaar customer support has been notified about the posted complaint.
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                Riyas54321
                Dec 28, 2021
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                Address: HRA18, Shine Villa, KuruppumChira Road,Thannikkal,, Elamakkara, Cochin, Elamakkara, Cochin

                I make a call back request for new medical policy in policybazaar Web site and same one guy call me from policybazaar name Mr Deepak after hear the details I decided to don't want the policy I tell him to I will take the policy later no need to contact if anything I will call you back and I disconnected the line,
                From the very next day I am receiving the call every day 2 to 4 days continuously he disturbed because of his frequent calls I decided to take one Mediclaim of oriental insurance same time I made the payment
                After that I tried to contact he's not answering and one week I wait for the call he will not call me and he didn't issue the policy then I decided to cancel the policy and try to refund they are not giving my money many times I contacted customer care and emailed no response now 1 and half months left I am fighting for the refund
                Policy Bazaar customer support has been notified about the posted complaint.
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                  K
                  kpshah234
                  from Ahmedabad, Gujarat
                  Dec 27, 2021
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                  I have taken Two policy(1) Care Plus(2) Care Freedom and paid Rs. 21, 512/- in advance on Sep.21 as per agent suggestions.

                  During the policy their agent gave false commitment and assured about policy. I have already informed well in advance for my Diabetes and submitted all medical reports which is as per medical detect normal. I have Received my first policy Care plus and second, they have rejected Care Freedom policy without any reason.

                  Since Oct.21, I am following my Care Freedom policy or money back, there agent is calling and provide me false assurance about the money, but, till date no any concurrent resolution.

                  I am requesting you to my all Indian Civilian, please purchase policy from locally at your place instead of this online. It may happen Technical Fraud with you also.
                  Policy Bazaar customer support has been notified about the posted complaint.
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                    S
                    sumit143143
                    from Ahmedabad, Gujarat
                    Dec 27, 2021
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                    Address: Policy Bazaar

                    I just inquire about policy, on policy Bazar.
                    I clearly told I'm not buy for me .I was looking for my brother.
                    But agent's calls continue.
                    It's look irritating.
                    [protected]. Is my numbers.
                    Too irritating and hareees.
                    Policy Bazaar customer support has been notified about the posted complaint.
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                      N
                      Nilambar Bhadra
                      Dec 26, 2021
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                      Resolved

                      Payment not yet refunded

                      Dear Sir,

                      I Nilambar Bhadra would like to state that I have made an UPI payment on 15th of December 2021 of Rs 8832/-. to policy bazar.Later, I had cancelled the product and the payment was successfully transferred from the merchandise side on 18th December 2021 both Acquirer Reference Number[protected] and Reference I'd[protected] are mentioned.
                      Now when I contact my bank branch they told me that amount not refunded...
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                      R
                      Rashid Hassan
                      from Jaipur, Rajasthan
                      Dec 21, 2021
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                      Website: www.policybazaar.com

                      I was planning to take Term Plans and I clicked on Policy bazaar and they called me to discuss everything. However, after 2 discussions, I decided not to opt for the policy through policy bazaar and told them, I am not interested to take the services.
                      But, policybzaar agents calling me again and again. I requested them to remove my number from their calling list, but still I am receiving calls from Policybazaar agents.
                      I am getting 1 call everyday at evening time and the aren't ready to listen that I AM NOT INTERESTED IN THEIR SERVICES.
                      Policy Bazaar customer support has been notified about the posted complaint.
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                        M
                        Manjunath7472
                        Dec 20, 2021
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                        Address: No 90, Sri krishna Nilaya, Brundavan Road, Ramanjaneyanagar, chikkalasandra
                        Website: www.policybazaar.com

                        My policy number
                        Incident Date:15/Dec/21
                        Health Insurance Policy - P/161130/01/2022/113027

                        I renewed for 3 years when one of policy bazaar executives Rahul (PW26180) promised that i ll be getting 3 premium receipts for 3 years with total amount split into 3, for my IT declarations.
                        95783/3 = 31927.

                        Once i received the policy after many days of delay there is only one receipt with the full amount.
                        95783 and when i called for the same i didn't get a proper response and the call is getting disconnected.
                        There is 1.5 lakh cap for all investments to show very year in Income tax and almost 65000 is getting wasted now.

                        I need 3 premium receipts for 3 years at any cost in 3-4 days as i have to show to my company.
                        2021 to 2022
                        2022 to 2023
                        2023 to 2024.

                        Adding all above amount to 95783.
                        Policy Bazaar customer support has been notified about the posted complaint.
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                          VGREDDYyy
                          Dec 9, 2021
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                          Hello Team,

                          Requesting your assistance to take an action on below number which I had received multiple calls earlier and today discussion is in very wrong way.

                          I am not sure how is behaving in the call and using the words withthe consumers when I say not interested.

                          Number - +91 [protected]
                          Policy Bazaar customer support has been notified about the posted complaint.
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                            S
                            Sanskruti Kolhe
                            Dec 8, 2021
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                            My brother was checking policies for me but i am not interested in one tho yet so I kindly request you to remove my all data from your policies and i don't want any kind of disturbance so I kindly ask to not call me again.
                            Policy Bazaar customer support has been notified about the posted complaint.
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                              Adv Jitender Ranga
                              Nov 30, 2021
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                              Address: 383 Moti Nagar, Near Shiv Mandir

                              I have to lodge a complaint against harrasment and misguidance done by Policy Bazaar.com
                              I have taken accidental claim for my car HR05AN7786 as cash paid claim with policy number 211200/31/2021/22360 insurance company :- The Oriental Insurance Co. Ltd . As all payments done on 16.11.21 but there is no response from policy bazaar since 11 days have gone. They are passing responsibility on Insurance company and insurance company asked to contact Policy Bazaar as they are policy provider. I am suffering a lot due to poor service of Policy bazaar. I have paid an amount of Rs.37416/- which policy bazaar have to reimburse me. But they are misleading and harrasment is going with me. I am calling from last 10 days many times but they always give excuse of non availability of all documents from insurance company.
                              Policy Bazaar customer support has been notified about the posted complaint.
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                                ashok10
                                Nov 23, 2021
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                                Address: No.102, 16th B Main Road,, Koramangala, 4th Block, Bangalore

                                In response to the car insurance renewal notice sent from Policy Bazaar I have made payment to Policy Bazaar for renewal of my car insurance policy for Rs. 5, 310 on 22nd December 2021 . After that I have found mistakes in proposal form shared by Policy Bazaar and called them twice and spoken to customer care representatives Mr. Gourav Kumar and Mr. Manish at Policy Bazaar and explained about the the mistakes. As per the request made by Manish I have sent a detailed mail with all required attachments explaining the mistakes and corrections required before the information shared to New India Assurance and also raised a detailed complaint in Policy Bazaar Mobile application. Despite all the above stated efforts and requests they did nothing and policy got issued with wrong dates from New India Assurance. Today 23rd December 2021 Policy Bazaar has sent a reply to my emails stating that, once the policy issued same cannot be rectified and it can only be cancelled after some charges. For no mistake of mine why I should bear cancellation charges of the policy, I have requested the policy Bazaar to refund the premium paid for defective date range or cancel policy and refund whole premium paid by me.
                                Policy Bazaar customer support has been notified about the posted complaint.
                                Never ever buy any insurance policies from Policy Bazaar, they make several calls to customers only to fool them, they never take note of customers concerns and requirements, they only concern about their commission from Insurance companies.

                                Please do not believe Policy Bazaar and become pray for them. Try to get policies directly from Insurance companies and negotiate directly with insurance companies to get competitive price and safeguard your own interest.
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                                  Haseem T
                                  Nov 20, 2021
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                                  My request/complaint not resolved till now. I took policy from policy bazaar for my car on 30 oct and checked on Parivahan app upto 1 week. It was not showing on it, then I registered a complaint on behalf of them, they replied me to wait for 15 days it will clear. After the waiting period is over I checked it again, seems still not any updation. Also made a call complaint again and he spoke to wait for 7-10 days. I have no hope on it. I think they are mocking me.
                                  I wish to clear it soon please.
                                  Policy Bazaar customer support has been notified about the posted complaint.
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