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Policy Bazaar Complaints & Reviews

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Updated: Sep 2, 2026
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Policy Bazaar reviews & complaints page 13

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A
Anshul1304
from Pune, Maharashtra
Jun 9, 2022
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I keep getting the calls from the call center. I have been telling that not interested in getting any policy. Still, they call and harass.They are bombarding with lot of calls. I requested many times to not to call. But, this is really get out of hands and crossing all limits.
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    C
    Charu Sharad Kulshrestha
    Jun 6, 2022
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    Address: Policy bazaar plot no 95

    I want to file a complaint against Nitin (AM) policy bazaar plot no 95, of insurances and Komal Shukla (motor chat team) his so called girlfriend they both have harrased my husband i want some strict actions to be taken against them ASAP!!! otherwise if I visit that company they will face consequences...they says to my husband if he wants to be in the team have to work according to them and if he picks any lead of his so called ### girlfriend then this ### Nitin will move him to the another department if no actions were taken i will surely visit this company and this will be worse for them both...i want reply on this complaint.
    Policy Bazaar customer support has been notified about the posted complaint.
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      C
      Charu Sharad Kulshrestha
      Jun 5, 2022
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      Address: Gurgaon

      I am here to file a complaint again policy bazaar. Where employees are forced to work a whole week employees does not have their own life?????? what the hell is going on in this company i will sue this company if i see anything again like this ### change this behaviour right away otherwise you will face consequences...
      Policy Bazaar customer support has been notified about the posted complaint.
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        C
        clsharma516
        from Pune, Maharashtra
        Jun 5, 2022
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        My car got damaged and policybazaar got repaired my car but claim was rejected
        twice
        Claim No-PB369773 & PB582564, Now customer care no of policybazaar not picking may call also I am being cheated and harrased by policybazaar team
        please help me

        My Car No MH12ML9426
        Registerd Mob No [protected]
        Policy Bazaar customer support has been notified about the posted complaint.
        They (POLICY BAZAR) are highly unprofessional MUST avoid them in future. Lets deal directly. If we join together we can teach them how to ethical in biz.

        Fraud company MUST AVOID
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          V
          Vishaljangir
          May 30, 2022
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          On 21 May, I was trying to renew my two wheeler insurance of National Insurance Company from policy bazaar web portal.After submitting the details of my policy when I completed the payment from my UPI app, It did not show payment done on webpage but money is debited from my account.So kindly i request you to refund my money.
          I am providing the screenshot of the payment done by me.

          Thanking you
          Policy Bazaar customer support has been notified about the posted complaint.
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            S
            Saketmishra
            May 30, 2022
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            Dear policy bazaar team

            I am Saket kumar roushan my policy number is[protected]
            My registered mobile number is [protected]
            I want to cancel my aditya birla helth insurance policy
            Due to many negligence from end of policy bazaar
            During buying the policy Mr atul(customer executive)
            Told that if you complete daily 10000 steps than Helth return points will reflect in your active app
            But it's not reflecting and I had told him that my last year HR Points also not reflecting than he told I will resolve all the issue but he didn't

            Again I told about my issues to satyam Tiwari my relationship manager he told I will resolve but still no any response.
            So it's my gentle request I have buy this policy for two years (02) please cancel my insurance and refund amount except 03 month which I availed. I am not happy with policy bazaar and aditya birla helth insurance team too

            Thank you
            Policy Bazaar customer support has been notified about the posted complaint.
            May 30, 2022
            Updated by Saketmishra
            Dear policy bazaar team

            I am Saket kumar roushan my policy number is[protected]
            My registered mobile number is [protected]
            I want to cancel my aditya birla helth insurance policy
            Due to many negligence from end of policy bazaar
            During buying the policy Mr atul(customer executive)
            Told that if you complete daily 10000 steps than Helth return points will reflect in your active app
            But it's not reflecting and I had told him that my last year HR Points also not reflecting than he told I will resolve all the issue but he didn't

            Again I told about my issues to satyam Tiwari my relationship manager he told I will resolve but still no any response.
            So it's my gentle request I have buy this policy for two years (02) please cancel my insurance and refund amount except 03 month which I availed. I am not happy with policy bazaar and aditya birla helth insurance team too

            Thank you
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              A
              Anil Kumar Saklani
              from Hajipur, Punjab
              May 13, 2022
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              Address: Gurgaon (Hry)

              Dear Policy bazaar,

              I am fed up & harassed by your people for my cashless claim policy No.[protected] issued in the name of Govind Ram Saklani for the year 2021-22.

              Case history is that I met with an accident on 03.05.2022 & filed the claim intimation papers given by your representative Mr. Saurabh on 05.05.2022 & he ensured that all documents is ok pertaining to the claim & we are providing you a Garage name Car care Auto, Vill Anji, Distt. Solan(H.P) & they will pick up your damage car to his garage by own as it is in the radius of 20 Km & submit the estimate, video of the car, but no one came to pick the car. On 08.05.2022(Afternoon) i myself took the car & drop it in the garage,

              Policy bazaar mailed me the above said garage address & also provide a number [protected](Mr. Kapil Rajput) related to vehicle care and told me that he will assist me to get the claim & i rang him from 05.05.2022 to till but always he is making fool of me as i today i confirmed from policy bazzar and checked the status of the video & estimate, Representative told me that no video & estimate is uploaded yet(11.05.2022).

              I again request to handle my case properly on 11.05.2022(by mail)as I am already waiting for the repair & cashless claim to last from 11 days.

              I Continuously updating your representative through E-mail but to response of any mail given nor any update for my claim by policy bazaar.

              Now, finally i give my case to Policy Bazaar grievance cell to solve it, otherwise you have not left me any other option to file the grievance with IRDA.

              Looking for your positive response.

              Rgds

              Govind Ram Saklani
              Mobile No. [protected]
              Policy Bazaar customer support has been notified about the posted complaint.
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                D
                deepak3991
                from Gurgaon, Haryana
                Apr 28, 2022
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                I bought term insurance from "Policy Bazar" with proposal number 72496733.
                I am diabetic person, I told the same to policy bazar executive so based on that she suggested me to go for Kotak life with the premium of Rs 1514 and ask me to go for medical and told me that my premium may get increased a bit.
                So I did the same, but after medical i received a mail from Kotak life and they asked me to pay extra Rs 757 this was not just a bit, this is more than 50% from the premium asked in total the amount reached close to 2300 PM excluding taxes from 1514.
                My pocket does allow this much, so I asked for a refund, Now policy bazar is saying they will not give a single penny because I didn't accept revised premium & asked to withdraw so all premium amount has been settled in medical expenses, . Why your executive didn't told this to customer that their premium would get adjusted in medical if you not accept the revised premium. My question here is how someone can withdraw the policy which is not issued yet. Why not ask customers to pay the rest of the amount that you have spent on his medical. I paid a monthly premium. You adjust that, what if anyone pays yearly premium, would you digest all his premium with the same reason?
                Policy Bazaar customer support has been notified about the posted complaint.
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                  K
                  Kunal Gudaskar
                  Apr 28, 2022
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                  Now i don't want to take a policy because your salesman saying on call as आप की औकात नाहीये पॉलिसी खरीदनेकी

                  That shemless person's no. Is [protected]
                  Policy Bazaar customer support has been notified about the posted complaint.
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                    S
                    sarvansharma031
                    from Mumbai, Maharashtra
                    Apr 23, 2022
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                    Address: C-410 ASHOKA COMPLEX, NR SHALLA APT, CHULLNA ROAD MANICKPUR VASAI WEST

                    I have buy a bike insurance payment reference id[protected]upi), but I can't get documents and any status in my policy bazar apps & policy bazar website so I heartily request you please help and solve my problem. Thanking you
                    Policy Bazaar customer support has been notified about the posted complaint.
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                      S
                      sarvan8021
                      from Vellore, Tamil Nadu
                      Apr 22, 2022
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                      Address: 58/01, Usman Lines, Saint Thomas Mount

                      Mr Ashish from policy bazaar calling me repeatedly instead of I asked him to don't call. Further I told him that I am not interested to buy policy right now and I will purchase in future. But he repeatedly harrassing me for last one month
                      Policy Bazaar customer support has been notified about the posted complaint.
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                        K
                        krish.basu
                        Apr 22, 2022
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                        Website: PolicyBazzar.com

                        Hello Consumer Compliants,

                        I purchased an investment plan from Policy Bazaar on 14th March 2022. Due to some mistakes in the proposal form, I decided to cancel the policy on 15th March 2022. I also immediately notified the relevant party about the same.
                        Unfortunately I haven't received my refund, where as they have 1 month free cancellation policy.
                        I also didn't receive any response which will confirm the credit into my bank account.
                        I would like to request you for strict action against the organisation, so that no one else suffer the same issue.

                        Regards,
                        Krishnendu Basu
                        Policy Bazaar customer support has been notified about the posted complaint.
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                          A
                          Advisor Nagendra Kumar
                          Apr 22, 2022
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                          Address: BIHAR INDIA

                          My name prerna priya pan no CKGPP1686K Requesting you cancel posp code policy bazar l workind probus insurance and cannot work in any insurance borker working hear
                          name PRERNA PRIYA
                          PAN CKGPP1686K
                          COMPANY POLICY BAZAAR
                          KINDLY REMOVE MY POSP CODE AND PAN NUMBER
                          Policy Bazaar customer support has been notified about the posted complaint.
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                            S
                            santosh06
                            from Ujjain, Madhya Pradesh
                            Apr 18, 2022
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                            Dear sir
                            I purchased star health insurance policy from the Policy Bazaar . at premium rs. 11769 on date 27.12.2022 Amount deducted on date 31.01.2022 from account personal loan account no._[protected] but policy rejected by insurer . and policy bazaar said that we paid your refund on date 14.02.2022 and they give me UTR Number HDFCR[protected] and ARN Number[protected]. I contact to my bank bank of baroda branch ved nagar ujjain and tell about UTR Number and ARN Number . my bank check this UTR Number which is incorrect and There is not any Tracking system on behalf of ARN . so my bank Replied to policy bazaar mail.id
                            But Policy Bazaar said that transation is successfull from our side . but sir Refund Amount not credited in my account till date .
                            please solve this problam
                            note- there is attached related doucument .

                            thanks with regards
                            santosh rathore
                            ujjain contact no. [protected]
                            mail. id - [protected]@gmail.com
                            Policy Bazaar customer support has been notified about the posted complaint.
                            Apr 27, 2022
                            Updated by santosh06
                            Dear sir
                            Refund amount not credited in my bank account till date. so please do needful .
                            May 07, 2022
                            Updated by santosh06
                            Dear sir
                            Refund amount not credited in my bank account till date. so please do needful .
                            Same problem with me, did you get the refund?
                            santosh06's [Complaint's author] reply, Apr 27, 2022
                            yes they said that we credited refund amount but not credit in my bank account .
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                              K
                              Kirankk09
                              from Belgaum, Karnataka
                              Apr 16, 2022
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                              The advisor gave me wrong information and now they are deducting 50%+ of my paid premium. Total fraud
                              Policy Bazaar customer support has been notified about the posted complaint.
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                                S
                                sumitbhanwala
                                Apr 15, 2022
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                                I have request for my vehicle no hr833133 policy ownership transfer on 11th Aprilbut no one is working on it and even my ticket has been closed which i raised...without any intimation to me...i need to escalate this matter to top management that how Policy bazaar team is working on these serious issues..
                                Me and my vehicle is on complete risk as we are not covered under insurance currently.

                                I want Policy bazar team to take responsibility for any accident happen with me during this time frame of ownership transfer else complete this process by today.
                                Policy Bazaar customer support has been notified about the posted complaint.
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                                  R
                                  Rampravesh34
                                  Apr 12, 2022
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                                  Dear Sir,
                                  I was already paid the primeum on[protected] of Bajaj policy [protected] as per attached payment slip, but Today again deducted money as per Auto debit transaction through policy bazar transaction id
                                  PBSI6186589. Kindly refund the amount as soon as possible.. The email sent to policy bazar, but not refunded till now. Kindly resolve and revert my money.

                                  Regards
                                  Sandeep
                                  +[protected]
                                  Policy Bazaar customer support has been notified about the posted complaint.
                                  Apr 15, 2022
                                  Updated by Rampravesh34
                                  Not resolve..
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                                    J
                                    jabar singh rana
                                    from Delhi, Delhi
                                    Apr 11, 2022
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                                    Address: flat no g1 plot no b1/44 dlf colony sahibabad ghaziabad

                                    Sir/mam
                                    i have send the mail many time to you for my health check up boucher
                                    but not getting this so next time i will not take your service
                                    thanks your support and cooperation
                                    new your health insurance policy (Policy ID- [protected])(Ref. id:[protected]
                                    Inbox
                                    Updates

                                    Policybazaar-Health
                                    Mon, Dec 27, 2021, 11:18 AM
                                    Hi Jabar Singh Rana, Your Reference ID:[protected] Your Health insurance policy from Niva Bupa (formerly known as Max Bupa) is due for renewal on[protected]. Ren

                                    Policybazaar-Health
                                    Mon, Dec 27, 20
                                    Policy Bazaar customer support has been notified about the posted complaint.
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                                      B
                                      BrijeshRao
                                      Apr 6, 2022
                                      Apr 19, 2024
                                      This thread was updated on Apr 19, 2024
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                                      I have been getting continues calls from policybaazar to renew my health insurance, i have clearly told them to stop calling me as i have taken another insurance but they call every 2 hours and keep repeating the same.
                                      This time a CC executive spoke very rudely and said they she will call me again and again till i renew the insurance.
                                      Policy Bazaar customer support has been notified about the posted complaint.
                                      I too concur the above complaint on Policy Bazaar. Recently I didn't renew one of the policy as I preferred to go with another consultant and choose the better policy. For the past 2 months, am getting continuous calls from Policy Bazaar as reminder call and reasons for not renewing the previous policy nevertheless informed about my decision and comments. Such irritating daily calls and damaging reputation what I had on policy bazaar.
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                                        D
                                        Dilip1010
                                        from Sumerpur, Himachal Pradesh
                                        Apr 4, 2022
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                                        I did a transaction on 28 feb 2022 through Policy Bazaar site. I tried multiple times and amount deducted twice.
                                        Amount: 1098 and 1433.

                                        Transaction Name: ePay to: IBIBO WEB PVT LTD
                                        Policy Bazaar customer support has been notified about the posted complaint.
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