Policy Bazaar Complaints & Reviews

Dear policy bazar,

Referring to subject mail
"policybazaar : post repair process :[protected] : tn23cj0767"

There has been no response from policy bazar regarding my claim and mails.

Earlier to my claim assistance i was introduced to mr ankit then ankit left for some reason. My case was taken by mr kundhan. All of sudden the case has been handed over to some xyz person. Because mr kundhan has left your team.

My concern is that i always endup in explaining the entire story to new appointed person

I had made the entire payment for hdfc term insurance policy on their website on 2nd august and haven't received any confirmation from them yet. Whenever i contact them all they say is that it's under process. I was informed that it would take 2-4 working days but now its already more than 13 days. I have no idea where it is stuck. Would request your help in this.

Dear sir,
I wrote this mail to them
Kindly understand the matter properly

At the time of making the policy there was lady online to help us and she said that we require online banking option for making the policy, so i used my credit card for the same and policy got printed in my name.

Though the video sent to you for wb02ah4632 with the rc book in the video shows clearly that the vehicle is registered in the name of energy commodeal private limited, now what noc i will give, policy bazar girl radha sharma (Pw15693) is asking again and again and more than 10 emails she has sent and i have clearly stated her the matter clearly again and again

And my policy is already running. Now how can i again make a video with the car again.

Kindly amend the policy with the last updated video and i krishan kumar somani, is only the payee or the credit card holder whose card is used to make the policy i am not the owner.

Check the video.

Sir, please ask them to check the video which was created on there portal and on the base of which they have created the policy and change the name to energy commodeal private limited which is there itself in the video with them at the time of making of the policy in the rc book.

Please solve my matter

Hello sir,

I booked the policy and after praposal form my date of birth is not taken correctly so i requested to cancel the booked policy and requested for refund
But still they are not refunded
Tata aia life
Tata aia life sampoornaraksha
Product term insurance
Cover 10, 000, 000
Premium 1, 324 (Monthly)
Proposal form pending
Booking id:[protected]
Proposal formhelp
View morefuture generali
Future generali heart and health insurance plan
Product cancer insurance
Cover 500, 000
Premium 235 (Monthly)
Payment confirmed
Booking id:[protected]
Track status help
View moretata aia life
Tata aia life sampoornaraksha
Product term insurance
Cover 5, 000, 000
Premium 4, 785 (Half yearly)
Proposal form pending
Booking id:[protected]
Proposal formhelp
View morefuture generali
Future generali heart and health insurance plan
Product cancer insurance
Cover 500, 000
Premium 1, 384 (Half yearly)
Payment confirmed
Booking id:[protected]
Track status help
View morefuture generali
Future generali heart and health insurance plan
Product cancer insurance
Cover 500, 000
Premium 1, 384 (Half yearly)
Payment confirmed
Booking id:[protected]
Track status help
View more

Sir
I purchased a car insurance form policy bazaar o[censored]nited india.
My car got accident in month of may 2019. My policy is bumper to bumper. I repaired my car form guru nanak motor and took the claim.
Surveyor came and he investigate the car approved the for paint and repair. After few days surveyor collect the report and submit the report in united india office ambala city. When i visited to office they corrier the document to gurgaun office. Now its almost 2 month done but nothing is happened till date.
May time i called to customer care no but no response.

I have purchased my car comprehensive insurance policy on 6th august 2019and i have received my policy document on 8th august with invalid digital signature from dhfl general insurance. I have reached pb customer care for almost 7-8 times, everybody says some steps and ask me to follow or wait. I have asked one of the customer care executive to validate the digital signature in the policy document themselves first and found they are also facing the same problem. I am raising this complaint here to fix the problem urgently and allow me to use the policy document to ride my car.

Thanks,
Govardhan

I am not interested to take any type of call from policybazaar.com. This site call me again and again. I do not want to take any policies with your firm. Considering the disturbance you make daily, i request you to stop calling, e-mailing or messaging me in all forms. Am not interested in any type of business with your firm. Please delete my data, respecting the privacy concerns on your database. Do not distrub me again with your policies.
My registered mail id in policybazaar.com is [protected]@gmail.com
Check and delete account permanently now.

I am not interested to take any type of call from policybazaar.com. This site call me again and again. I just called one executive one year ago and told to them. But they called me this year for renewal of car policy again. It make me disturbed. Consider my privacy. I am not interested to bussiness with you. I have another way to buy policy. Never disturb me again.
My registered mail id in policybazaar.com is [protected]@gmail.com
Check and delete account permanently now.

I took a policy from policy bazaar in the month of may for which 1160 deducted from my account but till date neither i receievd a call neither any document for the same and till date i have contacted so many times to executives bt nothing worked. I dont have any policy number. I just want my amount refinded. I have attached a screenshot too. I want to seek a legal action now and will make sure this site is banned

पालिसी बाजार पर मैं इन्वेस्टमेंट प्लान देख रहा था तभी कॉल आया और बोला सर मैं आपका क्या मदद कर सकते हैं फिर वो मुझे पालिसी समझाने लगा जिसमे मुझे पालिसी बाजार का कस्टमर केयर ने मुझे पालिसी समझाया जिसमे मुझे 5000 प्रति महीना मुझे पसंद आया, फिर मैंने बोला की सर मैं अभी पालिसी करने में अभी स्तिथी में नही हु मैं ये पालिसी इस महीने के अंत मे करवाऊंगा, फिर मुझे कस्टमर केअर ने समझाया कि सर अगर आप अभी नही कर सकते तो आप इसे 1000 रु पेमेंट कर के बुक करा सकते है, बाकी एक महीने के अंडर आप बचा हुआ अमाउंट पेड करके आप अपना पालिसी इशू करवा सकते हैं और अगर आप नही करना चाहे तो आप redum करने पैसा वापस भी ले सकते हैं, ओर इसके लिए भी उसने मुझे बहुत फ़ोर्स करने लगा, की सर् आज ही पेड करना होगा फिर मैंने 1000 रु पेड कर दिया उसके चार दिन बाद मेरे घर पर 1000 पर मंथ के हिसाब से मेरा पालिसी बनाकर डॉक्यूमेंट भजे दिया और फिर कॉल कारके बोल रहा है कि मुझे बचा हुआ अमाउंट 4000 का अलग पालिसी लेना होगा, फिर मैं बोला की मैतो एक ही पालिसी 5000 पर महीना का बुक कराया था बाकी पैसा पेड करूँगा तभी आप मुझे पालिसी दे सकते है, पालिसी बाजार गलत जानकारी देकर पालिसी जबरदस्ती करवा रहा है और मेरा पालिसी का पैसा भी वापस नही कर रहा है,

मैं राहुल सक्सेना, मैंने पालिसी बाजार से दिसंबर 2018 में अपनी कमर्शियल गाडी DL1RTB7557 के लिए एक पालिसी खरीदी थी, जब मुझे ये पालिसी दी गई थी तब मुझसे रिकार्डेड कॉल पर बात करके पालिसी के सरे फीचर बताये गए थे, मैं उस रिकार्डेड कॉल की क्लिप सुन्ना चाहता हूँ! मुझे वो क्लिप सुनवाई जाये! क्यूंकि मुझे ये पालिसी गलत तरीके से बेची गई है

Rahul Saxena
[protected]@gmail.com
[protected]

Sir i have issue policy of 4wheeler on 9 july now it’s 5 august and still they saying it’s will take time nand asking for 10 more days it’s really ridiculous and do bcoz of that i am not able to drive my car also bcoz of the error done by them and don’t understand that why they don’t have done yet i will never ever used this app sorry to say and will advise my friends also the same

I have purchased a motor insurance policy o[censored]nited india insurance through policy bazaar.com online. Against which i had made a claim request in the month of february 2019 and had completed all the necessary documentation process from my end with the help of local office o[censored]iicl in guwahati. I was informed at that time by policy bazaar & uiicl guwahati office that the reimbursement will be made within 30 - 45 days max. But the same has not been done yet and i am chasing for the same with policy bazaar on a daily basis. Its been almost six months i am waiting for the reimbursement. Moreover i am not getting a convincing reply from policy bazaar which compels me to put it on this platform.

I have been sending reminders after reminders to policy bazaar, but they are not replying to my email. It seems they are purposely delaying my refund. I do not understand when all documentation formalities are done already six month back. Why policy bazaar is not paying me back. Whenever i sent email there executives come up with reply such as "your file is with so and so officer o[censored]nited indian insurance and payment will be done soon.

I have checked with the local united indian insurance officials here in guwahati, assam. Tthey have clearly said that i am going through these sufferings only because my policy is issued through policy bazaar. If i had have issued the same through direct insurance company i would have got the amount within a month or even could get the cashless benefits.

Please beware of this cheat company policy bazaar guys and never buy any policy from them. Better pay some amount extra and buy it from the insurance company directly. It will give you peace of mind at least and you will get your money on time. The biggest mistake of my life that i bought my policy from this fraud company. They are intentionally harassing me mentally. Is this your standard policy to fool people? They say something before issuing the policy and change the terms once policy is issued.

My policy renewal is due in september this year. I will never go with this company again in future based on my present experience.

I this there is no professional and responsible person working in this fraud company called policy bazaar. All a bunch of cheaters working there.

I have been waiting for a change in the chassis number wrongly entered by the policy bazaar staff in the system and every week i seem to be getting only a new mail asking for extension in time. I dont know if they know what service means but only make false promises and ignores a customer.

I strongly recommend not to take any policy from them pay a little more and go directly to the company. One small thing of changing a chassis number is taking a month what about a claim then?

Sir my mobile [protected] last 6 days from yours daily 5 to 6 phonecall for policy as i have informed on first call that i have sufficient policy but some people torcher me daily pl see in this matter last 6 days 32 call by different nos started +91124 so many times say for don't phone but phone operator of policybazar herasement daily i have phone call record of 32 phone call for complain registered further

Please refer to my complaint on 08 jul 19 which stated.
"i had asked for cancellation of my application number:[protected] bajaj life goal assure repeatedly on phone and by email. Inspite of my requests, in blatant disregard to the customer wishes, almost 20 days later, policy was issued. Subsequently, the response has not been encouraging to solve the issue. For the past 10 days, i have been calling everyday to get my refund.
Request sort this matter to the customer's satisfaction".

Till date i have been calling policy bazaar everyday, each time i am told 'sir we will arrange a call back from concerned department in 10 minutes, but nobody calls. Nobody bothers about the customer, and all efforts are in vain. I have been waiting for my refund for almost 2 months now.
Request intervene to sort the matter.
Thanks
Regards

Respected sir i am sachin lawane i was purchase health insurance on policy bazar.com side 6july2019. But policy benefits not good for me so i am cancel policy last 25 day but policy bazar.com not refund my money he is customer care taking to your not satisfied policy give your money within 30 day. I called customer care he talked me refund will credit you bank but not show my account so helpme

Policybazaar has kept and stored my passport information on their website for over a year with no controls, checks or safety in place to protect the said information. Only phone number and/or email id is required to access this information. It's not even password protected. Policybazaar is refusing to delete this information. I need this taken down asap.

I got a call from policy bazaar agent for my car insurance and was provided the quotation for digit company saying il get a cash back of rupees 850 once I take this insurance and is available for limited period. The agent name is Abhishek Roy and I took the policy and the former told Me it will get credited in my account within few hrs. It's been 3 months now I hav following up n he is making false commitments saying it wud b done in 48hrs or in 1 week etc. N nw he has refused to make it. When I said il go n complaint he says do watevr u want to.

Request for change ownership of my car at 26.06.2018, they asked 6 times apology for delay processing but still the issue was not cleared by them..They are fooling their customers, when ever we spoke regarding this issue they will asking apologies only but there was no solutions yt made by them.
Policy number-[protected]
note - The policy was also created by me on old owners name, while creating the policy at that time i asked policy bazzar representative regarding name transfer, he tolds it was one hour work only we can easily change it by submitting name transferd rc copy and with sum of money will be charged i agreed and only create policy under these website .But after creating the insurance there was very worst support from their side..Still now thre was no responses from their side..After sales support was very very worst