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Policy Bazaar Complaints & Reviews

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Last updated Mar 27, 2024
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Policy Bazaar Phone Numbers

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+1 80 0103 3999
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283
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+91 12 4456 2901
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Policy Bazaar Head Office Address

Ground Floor, 119,
Sector 44

Gurgaon
Gurgaon District
Haryana
India
122001

Policy Bazaar reviews & complaints page 33

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A
Alex Dethose
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not initiated and pending from 3 months

Address:Bangalore, 560033

I have booked a TATA AIA Life - Tata AIA Life SampoornaRaksha from policy bazar, but due to financial crisis made a decision to cancel the term plan, which i updated /informed to Policy Bazaar through they online facility to cancel the term insurance, I repeatedly inquired about the refund status but till now policy bazar/TATA AIA Life has not made any steps to refund the amount

Policy bazar- Application No C[protected]
Policy...
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Address:Gurgaon, Haryana

I logged a claim intimation on friday 05/07/19. Sent all photos, videos and filled all forms.

Kept chasing for feedback. Got approval yesterday which is almost 4 days later. It was a partial approval of the scratch. Strangely the big dent clearly seen in all photos was completely ignored and refused by insurer. I keep calling policy bazaar asking them to schedule an on-site survey but policy bazaar refusing to honour that request....
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Address:Sector 44 Gurgaon, Haryana, 122002

Policy no[protected]
Vehicle no - up93ak1668
Insured name - mr. K p swarankar
Subject: : policy bazaar : claim refund status :[protected] : up93ak1668

Hi team,

I am writing reg my pending car insurance claim, which is in pending status since 6-7 months no progress has been made except the new queries and commitments. You can refer the email with the above subject line...
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K
KHOKHAR khokhar
from Delhi, Delhi
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issue of wrong policy

Address:New Delhi, Delhi, 110059

I abhishek recently buying a policy from policy bazar portal for two wheeler but by mistake i type a wrong registration number and without check i buy the policy of national insurance so know i want to cancel this policy and i try your all customer care number but there is no response so please help me my mobile no.[protected] and my email [protected]@gmail...
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A
amitkasana003
from Amroha, Uttar Pradesh
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car insurance policy required changes

Address:Gautam Buddh Nagar, Uttar Pradesh, 200109

On 8th march 2019 i got renewed my policy on PolicyBazzar.com, My previous car insurance was with HDFC ERGO but this time i purchased insurance from IFFCO Tokio. I have sentro car model 2011 with CNG fitted and CNG is also added to RC. But problem started when my policy got renewed without CNG in policy. I complained to PolicyBazzar.com and they told me that i have to pay certain amount for addition of CNG in insurance copy. But from last...
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Address:122001

Myself deepak sharma and taken two life policy trough policy bazaar last year one in the name of my spouse policy no[protected] and other with my name policy no[protected], same plan for both, but after a year when i go through to paid my premium i am shocked to seen policy paying term and policy term is same but at the time we buy trough policy bazaar executive he clearly told me premium paying term is at the age of 60 years and policy term...
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A
Aman jhalani
from Jaipur, Rajasthan
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wrong insurance created

Address:Jaipur, Rajasthan

Dear sir
Due to wrong bike no. I have created the insurance of my two wheeler wrong. As according to insurance policy the name of the insurer and the bike no. Is different which causes the insurance policy is wrong. Sir i m attaching the copy of insurace policy and my alternate no. Is [protected]
Present policy no. Is[protected]
Name of insurace company is united india insurace company limited
Wrong bike...
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N
Niharikasha02
from Delhi, Delhi
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pathetic customer service

Address:Mumbai, Mumbai City, Maharashtra

I hv been following up since 5th june 2019 as there is correction required in my online policy however no one bothered to call and speak. Further i hv sent an email for solution but no revert. Only same email received mentioned “bear with us till then”.

This is also to put it in the record that the customer care executive having better communication skills to their supervisor.
Ms. Khandelwal doesn’t hv sence that...
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Address:Chennai, Tamil Nadu, 600064

Have contacted customer care more than 5 times below are the commitments which is given by their consultants and nothing worked out.

my query: Unknowingly it got paid through policy bazaar paytm and asked team to review and tell me whether it has processed or not.

one consultant told me that money detected and will return me policy in 24hrs but till now i havent received yet.

Another consultant...
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O
olivier white
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unethical behaviour

I had asked for cancellation of my application [protected] bajaj life goal assure repeatedly on phone and by email. Inspite of my requests, in blatant disregard to the customer wishes, almost 20 days later, policy was issued. Subsequently, the response has not been encouraging to solve the issue. For the past 10 days, i have been calling everyday to get my refund.
Request sort this matter to the customer's satisfaction.
Regards...
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K
Kommi nyodu
from Mumbai, Maharashtra
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they deducted my money but asking to repay again and again. I want refund.

I was doing my bike insurance on policy bazaar, new india insurance, after filling all the details, the took me to the paymnet gateway, after i filled the credit card details, my money 1408rs has been deducted, but suddenly the payment interface got blank and again they asking to repayment. Did a fraud. No response from them. They send me a message that the payment has been failed, and to coordinate with my bank for refund. But the bank executive...
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DR ANURAG MAXILLOFACIAL SURGEON
from Lucknow, Uttar Pradesh
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irritation by argument from customer care

Address:3/237, vikas khand,gomti nagar, Lucknow, Uttar Pradesh, 226010

Got a call from this no [protected] on sunday morning 7th july at 11: 10 a. M. Approximately.
Person consistently irritated by insisting to listen his plan on phone although i enquired online enquiry 1 month back.
On informing him that i will do it online he said that i should have done it till now,.
I asked him not to call and discontinue but he continued arguing.
Therefore i am complaining and mugging...
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B
behu
from Gurgaon, Haryana
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car insurance-- cancelled policy

Address:New Delhi, Delhi, 110048

I did a policy of maruti a star and immediately cancelled it after 15 minutes as I realised another family member did the insurance offline.

I called policybazaar and they said money will be refunded and gave refund id- Pb16404535

However after waiting for 8 days, I sent 2 emails to the company but I have not got any response.

Please help.
Ashok Anand...
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M
mongasunny
from Agra, Uttar Pradesh
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fraud in term insurance

I purchased a term plan for my wife on 16-jun-2019, keeping in mind that 17-jun is her birthday and premium will increase.
However, i successfully purchased my policy from policy bazaar with help of their executive and followed the instruction given by him.
After buying the policy, each day they were giving me update that everything is in place and the policy will be issued soon.
Suddenly, after 4-5 days, they call me...
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R
from Pondicherry, Puducherry
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insurance details not updated

I recently get two wheeler insurance in "the new india assurance co. Ltd" through policy bazaar web site and also i got acknowledgement email with new registered policy details with attachment. But, new policy details not updated in "mparivahan" government application.

Policy number:[protected]
Company: the new india assurance co. Ltd.
Date: mon, may 13, 10:43 pm...
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Address:1st Cross Rosd, BTM 2nd stage, 560076

I had log into policy bazar some two weeks back to check on some policy terms and also mutual funds.

Since then they had started calling me every day, they are calling twice, i told them i am not interested any mall stop calling and harassing us (Me and my wife).

Next day again same thing is keep on going and going.

Lately i got frustrated and when one guy called and abused him and told him to...
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V
v1992
from Mumbai, Maharashtra
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I am complaining about policybazaar service.

Address:Ahmedabad, Gujarat, 380001

Firstly i was missguided by policybazzar execative regarding icici group term plan. His name is suraj. I was told that. Their will be no document required for group term insurance. I booked it and make payment for it. Afer booking i got mail for documention and medical.
I raised cancation of above policy on 10-jun-2019. From that they i am continuesly taking follow up regarding my cancalation status and refund. But i am getting only...
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B
B R Prasanna kumar
from Chennai, Tamil Nadu
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i am complaining about vehicle insurance sold by policy bazaar misleading customers

Address:560061

Booking id:[protected]
Premium : inr 5106
Policy no. Vpb[protected]
Royal sundaram

Veh. Maruti alto 800
Reg. No. Ka01mk9543

Till mar 2019, i was having vehicle insurance from iffco tokio - bumper to bumper since i purchased my car. Last year premium amount was 3571 but idv was around 2.5 lakhs.

As idv was more, i purchased royal sundaram insurance through policy bazaar...
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M
mukhtiar singh namdhari
from Mumbai, Maharashtra
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term plan icici pru

Address:Flat no 10 A, Arsh Heights, 4 Bhk, North office para, Doranda, Ranchi, Jharkhand, 834002

The most fraud house i have seen in my life,,, worst behaviour, false committments, taking money and returning in 90 days has been a practice, all house is filled with #, they will keep u on hold and will never come back, they will committ that they will arrange a call back which will never come, they will transfer the call yo senior which he is not and he is an another #,,,, dont want to waste my time and energy,,, god save people from policy...
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M
Mohd Raz
from Basti, Uttar Pradesh
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fraud happened

Address:Lal imli Chauraha Katiyatola shahjahanpur, Shahjahanpur, Uttar Pradesh, 242001

I mohd razi taken a policy[protected]from policy bazaar, after discussion with employee i took zero dep plan with comparison of comprehensive plan and received a confirmation mail which mentioned 100% cover for all parts except tyres, tubes, batteries which are covered by 50%. I confirmed and took that policy... After some time i met a small accident and informed to hdfc agro insurance company but they rejected my claim. I don't...
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