Policy Bazaar Complaints & Reviews

Respected sir, Before a week I approached policy bazar for asking about mutual funds. He clearly briefed me. I said thanks and if I interested I will call u. After a week call received from policy bazar and for is there any interest to join in mutual funds, I said no, if I interested I can contact with u. Today I received a call from policy bazar her name was Jyoti, she investigated me why should u take 1 hour briefing with my colleague and done the mutual funds, and she ordered/forced me invest in mutual funds. Her behaviour is so rude and vulgar, pl take necessary action and confirmation be intimate at the earliest please.

Policy Bazaar customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hello Paisabazaar,
I am getting frequent sms from paisabazar credit sector daily. Daily I am getting more than 20 messages from different credit sectors. please stop sending messages to my mobile. i am very Much disappointed with you. for every 10 mins I am getting messages from your side. even my network could not identify and block the messages. i beg you please stop the promotional messages. if I need any credit cards or loans I will definitely contact paisa bazar only. My mobile number is [protected].Kindly please help me.

Thanks
Vishnu CV

Policy Bazaar customer support has been notified about the posted complaint.

Helpful

6 other people found this review helpful

6 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: 110030

I have take a two wheeler Insurance policy, but my bother has also taken the insurance policy for same bike from other company, So I cancel that with in a hour, after talking with their customer care executive, they told me you get refund in account with in 15 days but its more then 45 days, they did not refund, every time when I called, they giving another date.

Its really very-very poor service provider, My advice to all reader is never take any kind of policy from Policy Bazaar.

Policy Bazaar customer support has been notified about the posted complaint.

Jul 02, 2019

Updated by Suneelambu Still waiting for refund...

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110028

My Policy Not renewed, for which i paid on 20th May (Today 6th June), Person Nishant Verma PW04031 not picking calls either, whenever you call, he is on Lunch Break, don't know how much he eat. One time they said(luckily when connected) they are taking to Cigna TTK care, from last 15 days, and hasn't been sorted yet. On 13th June policy will Expire. Please Help
Money Stuck and Policy Stuck as well.
navdeep.[protected]@hotmail.com
Navdeep

Aug 9, 2021

Complaint marked as Resolved

Policy Bazaar customer support has been notified about the posted complaint.

View replies

Cigna TTK Health Insurance Customer Care

from Mumbai, Maharashtra

Jun 10, 2019

Dear Mr. Navdeep,
We regret the inconvenience caused. Request you to kindly dm us your policy and contact details with us. Our representatives will get back to you at the earliest.

Regards,
Team ManipalCigna Health Insurance

Reply

H

happy nagi

from Jalandhar, Punjab

Jun 17, 2019

Hi sir/ mam
your customer service executive are daily call us and we are irritate from that calls, why they are called us daily afternoon, moreover we do not login at policy bazaar, and we dont registered at policy bazaar, pls solve our complaint, otherwise we go to consumer court

Reply

Cigna TTK Health Insurance Customer Care's response, Jun 21, 2019

Dear Mrs. Nagi,
We regret the inconvenience caused. Kindly DM us your policy and contact details with us. Our representatives will get back to you at the earliest.

Regards,
Team ManipalCigna Health Insurance

V

vishal sangale

from Mumbai, Maharashtra

Jun 17, 2019

Policy number
[protected]
File number 7504

Reply

Cigna TTK Health Insurance Customer Care

from Mumbai, Maharashtra

Jun 21, 2019

Dear Mr. Parveen,
Our team tried reaching you but couldn't get through. They have also sent an email addressing your concern. You can also reach out to us on[protected].

Regards,
Team ManipalCigna Health Insurance

Reply

Cigna TTK Health Insurance Customer Care

from Mumbai, Maharashtra

Jun 21, 2019

Dear Mr. Navdeep,
Our team tried reaching you but couldn't get through. They have also sent an email addressing your concern. You can also reach out to us on[protected].

Regards,
Team ManipalCigna Health Insurance

Reply

Helpful

Found this helpful?

5 Comments

Post your Comment

Comment Guidelines

Address: VILAGE-HITARA BARETHI, POST OFFICE-DHARASU, TEHSIL-CHINYALISAUR, Uttarkashi, Uttarakhand, 249196

I have pick online term plan from policy bazar.com of max life insurance and i have paid 9972 rupees as initial premium amount .After Document verfication company inform me through emailed that they can not provied me this plan and your initial premium amount of 9972 rupees will refund you after 5-7 working days .I am waiting to my refund but it have not comes .I also called to max life insurance company costmer service tollfree no but they not give me satisfactory anser .I am thinging to go consumer court to solve this matter and penalty to both Policy bazar as well as max life insurance for cheating with my money.

Policy Bazaar customer support has been notified about the posted complaint.

View replies

Max Life Insurance Customer Care

from Gurgaon, Haryana

Jun 7, 2019

Dear Sir,
We apologise for the inconvenience you had to face. We request you to DM/inbox us your contact/policy number, and we shall get in touch with you to resolve this at the earliest.
Regards, Team Max Life Insurance

Reply

Y

Yadav Gop Ranjeet Kumar

from Mumbai, Maharashtra

Jun 16, 2019

791 amount deducted towards policy bazar for bike insurance of DL3SCA9075 Nd Order ID PG8676588 my insurance not taken place plzzzz solve my issue

Reply

M

Mohd Shadab Husain

from Mumbai, Maharashtra

Jun 16, 2019

I have purchase 2 wheeler policy from PB but the information taken by you automatically wrong, then you promise to refund my amount with in 15 days today is 15th day kindly revert
Policy no.[protected]
Bike Reg no. Up32gk1943
Mob no. [protected]

Reply

S

sourabh shrivastav

from Gurgaon, Haryana

Jun 17, 2019

I was purchase a two wheeler policy but payment not done and my money is deduct to my bank account. Pls refund me my money

max life insurance and policy bazar .com for not return of initial premium of 9972 rupees after rejecting the proposal form application - Comment #3460728 - Image #0

Reply

Helpful

Found this helpful?

4 Comments

Post your Comment

Comment Guidelines

Address: F1/112, Shiv Durga Vihar, Lakarpur, Nr. Surajkund, Faridabad, Haryana, 121009

I have selected an insurance plan (Hdfc life - click 2 wealth - wop) with 15000 from policy bazaar. On the next day, i dropped a mail to policy bazaar to cancel my policy. This all was done by me before receiving the policy bazaar kit. Now when today i call to customer care department, they told me we can't cancel your policy or we will deduct money then refund rest of the amount.
Please help me to get my full amount.

Policy Bazaar customer support has been notified about the posted complaint.

Jun 08, 2019

Updated by Bibhuti Kumar I still not getting any response from policy bazaar regarding my cancellation my policy.

View replies

A

Adi0024

from Delhi, Delhi

Jun 16, 2019

I have two policy with policy bazaar and I am trying to connect the customer service from last 2 days but customer support keeps forwarding the call to another department. Customer support is not even listening to the issue.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 141001

Few days back I received a call from your end your executive Mr Ashish was on line he guide me about Term Insurance policy of Max Newyork. As he could not have me satisfactory reply of my quire's may be his knowledge is not updated. After that I direct myself to Max Newyork costumer care there I got full information as I request.
Mr Ashish Make a follow up call in that call I bluntle Conway him that I am going to buy policy from Max Newyork.
Mr Ashish called me so many times from different different phones. Today at 8.25pm he called me from a unknown mobile no and asked me I m calling from Max Newyork when I recognize and object his calling time he said we are 8 to 9 on job and behaviour of Ashish is so ugly, non tolrable please take action against him on the basis of my this complaint. If satisfactory action is not taken by you I move forward for necessary action।.

Policy Bazaar customer support has been notified about the posted complaint.

View replies

A

Anandrci

from Hyderabad, Telangana

Jun 16, 2019

I have taken one policy 5000 per month for 15 years I have send all necessary documents to your department it is around 20 days now it is not started yet I want my money back I don't need it anymore
Proposal No :[protected]
Mob [protected]

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Gurgaon, Haryana

Pls dont buy policy from
Policy bazaar they are dsa (Direct selling agents) who have same knowledge as you if you do some research prior buying a policy

Self was fooled by one of their agent to port the policy and instead of porting stupid guy sold me a fresh policy and charged the amount to my card

After bringing the issue to their notice and same was reconfirmed by other executive via call back

To get a refund there is nothing in their hand as the cancelllation goes to the actual
Insurance company

Policy bazaar are just agents in the middle
Avoid them strongly... Half cooked knowledge people

Policy Bazaar customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: VILAGE-HITARA BARETHI, POST OFFICE-DHARASU, TEHSIL-CHINYALISAUR, Uttarkashi, Uttarakhand, 249196

Dear sir i have picked max life term insurance plan from policybazar.com on 26/05/2019 and paid initial premium amount of 9972 rupees through debit card.I lived in uttarkashi city o[censored]ttarakhand .I upload all required document and then goes to telle medical .After complete this process my application no[protected] is going to other process. On 28/05/2019 i have recived mail from max life insurance and inform that The company can not provid me to this plan beause city is not coverd .They reject my form and inform that the initial premium will refund you within 5-7 days .But the initial premium is not refund yet. I request to you please slove this matter .

+1 photos

Jun 6, 2019

Complaint marked as Resolved

After rejected my proposal form company emailed me to information .Email address of company is this - [email protected]

Policy Bazaar customer support has been notified about the posted complaint.

Jun 06, 2019

Updated by Paripanwar My initial premium amount of 9972 rupees are not return to me yet .What should i do? Can i go to consumer court for this matter?

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I, sachin mehetre (Mob no:[protected]) booked hdfc life - cancer care silver option on 14-may-2019 on policy bazar, application no[protected],. Booking id[protected], but later i realized that i need another policy so cancelled that policy on second day of booking. After continuous follow up i didn't get my amount refund.

Following are follow-up details

Ticket pb47166949 your query with policy bazaar

Ticket pb97907998 your query with policy bazaar

Ticket pb42123179 your query with policy bazaar

Ticket pb42123179 your query with policy bazaar

Ticket pb10449705 your query with policy bazaar

Ticket pb10449705 your query with policy bazaar

Policy Bazaar customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Ashok Nagar,, 110096

I bought 2 same child plan for my twince boys from your sales executive nitin and he did a big mistake on payment term and policy term for my policy no. 21271795. He mentioned payment term monthly in place of yearly of amount 30000/-rs and also policy term 18 years in place of 11 years. My another policy no. 21271663 is same as i proposed and there is no mistake. I bought both plans on the same call made by nitin and did payment at the same time. This is a very big mistake made by your sales executive and it is big loss for me. I also attached premium payment receipt for both of policies. Nitin (Sales executive) told me that this is technical fault and it will resolve within 10-15 days but that's never happened. Now he is not answering my phone call and his contact number is +91-[protected] (Nitin).
Please try to understand where is the issue and resolve this issue as soon as possible.

Thank you.

Policy Bazaar customer support has been notified about the posted complaint.

Jun 10, 2019

Updated by sandeeplamba There is nothing changed or not anyone tried to resolve my problem.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: N.S. AVENUE, NATIONAL HIGHWAY POINT, NEAR AXIS BANK,SILCHAR, Cachar, Assam, 788005

I have buy a health insurance through policy bazaar in religare by contacting to miss puja garg executive of policy bazaar and she tell me that i can made payment in intervals so i have firstly paid rs.5000 and rs.3387 afterwards and with health insurance i have also take add on services of cancer plan of aditya birla while after doing the payment miss pooja garg tell me that rs. 5000 is reached to religare but rs. 3387 has paid to aditya birla cancer plan and policy is not have been done and that is why she told that she had processed the mail in order to cancel my aditya birla cancer plan and will refund rs.3387 into my account but it has been more than 7 days still now no refund has been initiated. So it is my humble request before your kind end to look into the matter and provide me solution at the earliest.
My policy bazzar reference no. Is[protected]
Order no is. - pb8256056
The company of policy bazaar is located at new delhi.

+2 photos

Policy Bazaar customer support has been notified about the posted complaint.

May 30, 2019

Updated by rajabasak I have buy a health insurance through policy bazaar in religare by contacting to miss puja garg executive of policy bazaar and she tell me that i can made payment in intervals so i have firstly paid rs.5000 and rs.3387 afterwards and with health insurance i have also take add on services of cancer plan of Aditya Birla while after doing the payment miss pooja garg tell me that rs. 5000 is reached to religare but rs. 3387 has paid to aditya birla cancer plan and policy is not have been done and that is why she told that she had processed the mail in order to cancel my aditya birla cancer plan and will refund rs.3387 into my account but it has been more than 7 days still now no refund has been initiated. So it is my humble request before your kind end to look into the matter and provide me solution at the earliest.
My Policy bazzar reference no. is[protected]
order no is. - PB8256056
THE COMPANY OF POLICY BAZAAR IS LOCATED AT NEW DELHI.

View replies

N

nitya_ntpc

from Tezpur, Assam

Jun 4, 2019

Claim under policy no[protected] Vehicle no. CG-07 M5243 date of loss 17/05/2018 of Amount Rs. 58691/- has not been settled till date, you are requested to settle the due' of amounts Rs. 58691/- along with interest amounts since 17/05/2018.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Nashik, Maharashtra

I was trying to check out car insurance on policy bazaar and found one ideal insurance I could apply for sometime soon as my previous policy doesn't expire for next 10 days. But I needed to step into a meeting urgently and the policy bazaar executive kept calling me outrageously. I cut the call three times and then I excuses myself out of the meeting and took to call to tell him that I can't speak now but he refused to listen to me and continued talking and then shouting on me for not answering the call. Very bad behaviour and attitude. Never using policy bazaar ever again for anything. Disgusting

Policy Bazaar customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Mr. Gaurav mishra (Pw09514) one of the executive advised to go for emi option and guided the step to do so. I have followed whatever he suggested. But the amount was fully deducted, it's not converted into emis.
Upon questioning with the policy bazar team they clearly said that i now need to pay in full or else convert it into emi by my end which definitely would induct extra charge.
I repeatedly asked the executive to push...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: 40051

I have make term life insurance with policy bazaar and max life insurance from the first day i have submitted all the document which i have but still 5 6 days they asking for document then they have done medical and all after that they asking 3years itr from the first day i told i dont have itr they told okay give card statement i gave now almost after 15 days they are asking same and not refunding amount...

Policy Bazaar customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Sir,
For last few months, i am regularly getting calls from policy bazar persons as if i am looking for term plan. I have not accessed their website. I have informed the sales persons also to delete my details if any two weeks ago. But even yesterday was getting sms. Today multiple calls. Still getting calls from them. It is annoying. Please remove my contact details from your websites.

Policy Bazaar customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 110077

I have taken a car insurance through policy bazaar. Details of policy are:
Car make, maruti - ignis zets1, 2 at
Registration number: dl9cam7009
Policy no.[protected]/00/00000/0.
Last month i was going out of delhi and there was a special checkings due to elections, my papers were searched and i was told that your insurance policy is not valid as it is a photocopy. Originals to be produced. But any how on seeing my age the magistrate on duty let me go with a warning that keep originals with you always.
I have requested the poilcy bazar on chat to issue the coloured policy and they have insured to send me within 15 days it will reach you. But now over a month have been elapsed and the original policy hase not yet reached me.
It is requested that the original coloured policy may be sent to mimmediately.
Prem bahadur singh ([protected]@yahoo.com)
Mobile: [protected]

Policy Bazaar customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: House No. 578-B,, Sainik Colony, Sector-49,, Faridabad, Haryana, 121001

I opted for a mutual fund online and policybazaar asked for rs 600 as initial payment. I made the payment through policybazaar safe portal and money got deducted. After they directed me to a page and asked me for some details. When i was filling up the details, in between the page threw me an error. Now when i contacted the max life, they said they did not receive the money and problem is at policybazaar end. I dropped many mails and called them (Policy bazaar) multiple times, but did not get any response and my money got lost.in terms of customer complaints, customer satisfaction, their customer care, just everything is pathetic. Never ever try to opt anything through policy bazaar. You will be greatly disappointed.

Policy Bazaar customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 560013

Hi team,

I had availed a dhfl general insurance - comprehensive policy car insurance policy with the "booking id:[protected]" and application number "pb983pg[protected]" from policy bazaar.

Though i had submitted the required documents and a self-inspection video, policy bazaar nor dhfl have not got back to me with any updates after a payment of inr 21, 026.

After repeated calls, the 1st policy bazaar agent told me that i need to redo the entire self-inspection. So, i opted for cancellation but did not get a confirmation from their team. While speaking to their agent khushboo, i was asked to cancel again, so i requested for a senior support and the agent was reluctant to pass the call which has given me little choice to pursue this matter.
I still have not a cancellation confirmation after my 5th attempt.
Requesting your help as i have been unable to connect with anyone else from policy bazaar.

Regards,
Rajesh

Aug 23, 2019

Complaint marked as Resolved

Policy Bazar did not help but the Insurance company ensured the amount was refunded.

Policy Bazaar customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Gurgaon, Haryana

Requested cancellation of policy. Now they are not responding to my request. I said to the person i talked to, that i will take the policy after settling of my job. But he was so good at convincing that i accepted and took the policy. But now when i am asking for cancellation i had not received a single response from there side. I am having some issue going on with me and i don't want this policy now. What to say, there was incorrect enteries in my form starting from my name, they said send them an email requesting to correct it. I did. And now they have issued the policy without correction.
Now when i am asking them for cancellation they are not even addressing it.
Not happy with your staff, your way of work, you cheat your customer.

Policy Bazaar customer support has been notified about the posted complaint.

Policy Bazaar Complaints & Reviews

File a complaint to Policy Bazaar

Policy Bazaar reviews & complaints page 36

vulgar talking

Post your Comment

stop unwanted sms

Post your Comment

refund not received from 45 days

Post your Comment

prohlr205400666 not renewed even after 16 days of payment

Post your Comment

max life insurance and policy bazar .com for not return of initial premium of 9972 rupees after rejecting the proposal form application

Post your Comment

denied to cancel my policy

Post your Comment

misconduct of tele caller executive mr ashish

Post your Comment

instead of porting of existing policy fresh policy issued by policy bazaar agent

Post your Comment

max life insurance initial premium refund related

Post your Comment

not get refund from last 18 days

Post your Comment

missale of policy

Post your Comment

I am complaining about policy bazaar health insurance for which I have made payment but no insurance has been provided

Post your Comment

unruly behaviour of the company executive

Post your Comment

premium paid in emi option but charged full

product sales

Post your Comment

annoying calls

Post your Comment

dhfl general insurance

Post your Comment

opted a mf online, money deducted but was not received by recipient due to error at policybazaar part

Post your Comment

not accepting policy cancellation

Post your Comment

ignoring customer's request for cancellation of policy

Post your Comment

Related businesses