Policy Bazaar Complaints & Reviews

Dear Team,
I have paid full amount of policy premium, completed all procedure, but I have not received car policy ( enforcement copy) after 25 days. Even contact number on policy copy is not correct, how and where to contact I don't know.
out of 365 days cover, you have wasted my 25 days, but yet not response from your team. I am very much disappointed .
policy number[protected].
policy issued through - Policy Bazaar
Insurer - National Insurance (361400)
my contact number [protected].

please help me

Very sorry to say that i got a mail from bharti axa for cancellation request done by me which is shown poor co ordination of your team this is happen second time in earlier in tata sampoorna raksha policy is cancelled due to documentation and all of these i am trying to contact a lot of times but unable to found any clarification to avoid cancellation this is pure harm to customer all of above i am only one thing saying that all of you enjoy due to work done in india because india has very poorest record to handle these type of practice

I tried to book policy for my new vehicle on 5th May 2019, After payment transaction there were server error from Policy bazaar.com and policy did not generated. I called to customer care at Policy bazaar they said no policy generated So I tool the policy from dealer.

to get my money from Policy bazaar, com I called/emailed them multiple times but as of now my money is not returned.

booking id[protected]

I have tried booking my car insurance for mp09cw1110 on 13th late evening since 11 PM intried more then 20 times by app and by web portal also but due to error on site coming as no response from insurer my policy booked at 12 15 after lapsation and no customer service available to address issue

I got information for survey booked which later on informed to do it by your own. I made resistance on 3rd call as due to their techinical issue I am getting troubled by company time and again

On 16 I uploaded video and got confirmation for satisfactory survery report as I did uploading as per their guidelines

I again received call fro customer service that as I have done payment late so policy booked in break and survey booked and as I did video late I have to pay extra 750 as rate is getting changed from 17

Indequested to consider my payment date for policy booking but executive not ready to listen and not transfers call to senior and not even booked complaint

Now forcefully my policy got refunded and no response from company

Time wasted
Money wasted
Now will pay penalty all because of poor service of policy bazar
And now no insurance vehicle m driving
It is mental harrasement and if on road something happened policybazaar company will only be responsible

All conversation with executive is also recorded still they are making fool of consumer and irda misbehaving no control on policybazaar and future generally insurance company

Regards
Aakash
[protected]

It's been 1 month and more. You guys have not returned my refund. Even after continuous follow up, you guys are unable to return my money. You guys have hold my money back. You guys could simply return my money but yet everyday you guys are torturing me endlessly.
After numerous emails, still its taking time, and you guys are ignoring my emails and failing to return my money

Policy number-[protected] done on[protected], invalid policy because as per govt. Rule personal accident cover not given . Check the details and make my policy valid .without the PAC i'm unable to use this policy under any claim, this is the mistake of agent of policy bazaar and i want correct policy or my funds back, my car is grand punto, model 2010, i'm amanpreet singh, from ambalacity, haryana, . I need help to resolve this issue, i pay Rs.6334 for the policy which is an invalid document under the govt. Of india guidelines. I raise complaint against this fraud nd want a justify policy for my car

Sir, A policy Bajan Allianz Life Goal Assure ls done through policy bazaar on line transactions of Rs 3000 per month for ten year whose policy no.[protected] . The 1st premium is paid on 12march 2019 through card ending 0572.This is issued on[protected] and the reference ID:GOL1539983.Now the matter is that I have paid two premium April, may directly to the bajaj alliance .But on[protected] Rs 3000 is debit for www.policy bazarfrom the same card ending 0572 from which the 1st premium paid to policy bazar.It's a matter of fraud.kindly investigate the matter and return the money to my credit card account.Hope you solve the problem as early

Respected sir, Before a week I approached policy bazar for asking about mutual funds. He clearly briefed me. I said thanks and if I interested I will call u. After a week call received from policy bazar and for is there any interest to join in mutual funds, I said no, if I interested I can contact with u. Today I received a call from policy bazar her name was Jyoti, she investigated me why should u take 1 hour briefing with my colleague and done the mutual funds, and she ordered/forced me invest in mutual funds. Her behaviour is so rude and vulgar, pl take necessary action and confirmation be intimate at the earliest please.

Hello Paisabazaar,
I am getting frequent sms from paisabazar credit sector daily. Daily I am getting more than 20 messages from different credit sectors. please stop sending messages to my mobile. i am very Much disappointed with you. for every 10 mins I am getting messages from your side. even my network could not identify and block the messages. i beg you please stop the promotional messages. if I need any credit cards or loans I will definitely contact paisa bazar only. My mobile number is [protected].Kindly please help me.

Thanks
Vishnu CV

I have take a two wheeler Insurance policy, but my bother has also taken the insurance policy for same bike from other company, So I cancel that with in a hour, after talking with their customer care executive, they told me you get refund in account with in 15 days but its more then 45 days, they did not refund, every time when I called, they giving another date.

Its really very-very poor service provider, My advice to all reader is never take any kind of policy from Policy Bazaar.

My Policy Not renewed, for which i paid on 20th May (Today 6th June), Person Nishant Verma PW04031 not picking calls either, whenever you call, he is on Lunch Break, don't know how much he eat. One time they said(luckily when connected) they are taking to Cigna TTK care, from last 15 days, and hasn't been sorted yet. On 13th June policy will Expire. Please Help
Money Stuck and Policy Stuck as well.
navdeep.[protected]@hotmail.com
Navdeep

I have pick online term plan from policy bazar.com of max life insurance and i have paid 9972 rupees as initial premium amount .After Document verfication company inform me through emailed that they can not provied me this plan and your initial premium amount of 9972 rupees will refund you after 5-7 working days .I am waiting to my refund but it have not comes .I also called to max life insurance company costmer service tollfree no but they not give me satisfactory anser .I am thinging to go consumer court to solve this matter and penalty to both Policy bazar as well as max life insurance for cheating with my money.

I have selected an insurance plan (Hdfc life - click 2 wealth - wop) with 15000 from policy bazaar. On the next day, i dropped a mail to policy bazaar to cancel my policy. This all was done by me before receiving the policy bazaar kit. Now when today i call to customer care department, they told me we can't cancel your policy or we will deduct money then refund rest of the amount.
Please help me to get my full amount.

Few days back I received a call from your end your executive Mr Ashish was on line he guide me about Term Insurance policy of Max Newyork. As he could not have me satisfactory reply of my quire's may be his knowledge is not updated. After that I direct myself to Max Newyork costumer care there I got full information as I request.
Mr Ashish Make a follow up call in that call I bluntle Conway him that I am going to buy policy from Max Newyork.
Mr Ashish called me so many times from different different phones. Today at 8.25pm he called me from a unknown mobile no and asked me I m calling from Max Newyork when I recognize and object his calling time he said we are 8 to 9 on job and behaviour of Ashish is so ugly, non tolrable please take action against him on the basis of my this complaint. If satisfactory action is not taken by you I move forward for necessary action।.

Pls dont buy policy from
Policy bazaar they are dsa (Direct selling agents) who have same knowledge as you if you do some research prior buying a policy

Self was fooled by one of their agent to port the policy and instead of porting stupid guy sold me a fresh policy and charged the amount to my card

After bringing the issue to their notice and same was reconfirmed by other executive via call back

To get a refund there is nothing in their hand as the cancelllation goes to the actual
Insurance company

Policy bazaar are just agents in the middle
Avoid them strongly... Half cooked knowledge people

Dear sir i have picked max life term insurance plan from policybazar.com on 26/05/2019 and paid initial premium amount of 9972 rupees through debit card.I lived in uttarkashi city o[censored]ttarakhand .I upload all required document and then goes to telle medical .After complete this process my application no[protected] is going to other process. On 28/05/2019 i have recived mail from max life insurance and inform that The company can not provid me to this plan beause city is not coverd .They reject my form and inform that the initial premium will refund you within 5-7 days .But the initial premium is not refund yet. I request to you please slove this matter .

I, sachin mehetre (Mob no:[protected]) booked hdfc life - cancer care silver option on 14-may-2019 on policy bazar, application no[protected],. Booking id[protected], but later i realized that i need another policy so cancelled that policy on second day of booking. After continuous follow up i didn't get my amount refund.

Following are follow-up details

Ticket pb47166949 your query with policy bazaar

Ticket pb97907998 your query with policy bazaar

Ticket pb42123179 your query with policy bazaar

Ticket pb42123179 your query with policy bazaar

Ticket pb10449705 your query with policy bazaar

Ticket pb10449705 your query with policy bazaar

I bought 2 same child plan for my twince boys from your sales executive nitin and he did a big mistake on payment term and policy term for my policy no. 21271795. He mentioned payment term monthly in place of yearly of amount 30000/-rs and also policy term 18 years in place of 11 years. My another policy no. 21271663 is same as i proposed and there is no mistake. I bought both plans on the same call made by nitin and did payment at the same time. This is a very big mistake made by your sales executive and it is big loss for me. I also attached premium payment receipt for both of policies. Nitin (Sales executive) told me that this is technical fault and it will resolve within 10-15 days but that's never happened. Now he is not answering my phone call and his contact number is +91-[protected] (Nitin).
Please try to understand where is the issue and resolve this issue as soon as possible.

Thank you.

I have buy a health insurance through policy bazaar in religare by contacting to miss puja garg executive of policy bazaar and she tell me that i can made payment in intervals so i have firstly paid rs.5000 and rs.3387 afterwards and with health insurance i have also take add on services of cancer plan of aditya birla while after doing the payment miss pooja garg tell me that rs. 5000 is reached to religare but rs. 3387 has paid to aditya birla cancer plan and policy is not have been done and that is why she told that she had processed the mail in order to cancel my aditya birla cancer plan and will refund rs.3387 into my account but it has been more than 7 days still now no refund has been initiated. So it is my humble request before your kind end to look into the matter and provide me solution at the earliest.
My policy bazzar reference no. Is[protected]
Order no is. - pb8256056
The company of policy bazaar is located at new delhi.

I was trying to check out car insurance on policy bazaar and found one ideal insurance I could apply for sometime soon as my previous policy doesn't expire for next 10 days. But I needed to step into a meeting urgently and the policy bazaar executive kept calling me outrageously. I cut the call three times and then I excuses myself out of the meeting and took to call to tell him that I can't speak now but he refused to listen to me and continued talking and then shouting on me for not answering the call. Very bad behaviour and attitude. Never using policy bazaar ever again for anything. Disgusting