Policy Bazaar Complaints & Reviews

Booking id:[protected]
Premium : inr 5106
Policy no. Vpb[protected]
Royal sundaram

Veh. Maruti alto 800
Reg. No. Ka01mk9543

Till mar 2019, i was having vehicle insurance from iffco tokio - bumper to bumper since i purchased my car. Last year premium amount was 3571 but idv was around 2.5 lakhs.

As idv was more, i purchased royal sundaram insurance through policy bazaar and paid rs. 5106. But to my surprise bumper to bumper is not covered. Its great disappointment and information misled in policy bazaar.
Please resolve this issue.
Thanks,
Prasanna
Mob.[protected]

The most fraud house i have seen in my life,,, worst behaviour, false committments, taking money and returning in 90 days has been a practice, all house is filled with #, they will keep u on hold and will never come back, they will committ that they will arrange a call back which will never come, they will transfer the call yo senior which he is not and he is an another #,,,, dont want to waste my time and energy,,, god save people from policy bazar

I mohd razi taken a policy[protected]from policy bazaar, after discussion with employee i took zero dep plan with comparison of comprehensive plan and received a confirmation mail which mentioned 100% cover for all parts except tyres, tubes, batteries which are covered by 50%. I confirmed and took that policy... After some time i met a small accident and informed to hdfc agro insurance company but they rejected my claim. I don't know why but my car is fully insured.. So why my claim is rejected... Confirm asap
[protected]

Sir,

I took a health insurance and there was miscommunication and confuse of information among employees. When i am following up no one is listening anything. I asked for call back and mail back but the employee who co-ordinate is not responding anything. Even if his supervisor also same.
To whom i will believe?
I took religre health insurance and he told they are wrong and what he is telling correct. He told i will give all written confirmation on friday (21st june2019) but everyday i am sending mail and asked other to have a call back from him but no response from manish kumar.

The issue came for tax proof submit under 80d as i have paid 3years premium at one time. So how i will so individual years. But manish and jitender told we will give tax certificate for individual year. Manish told he will send in mail. But now no response.

One more issue for 60 years age. As i am continuing from now with religre, then when i will reach 60 then is co-payment applicable for me? He told no.
But when i called with number [protected] then abhisek n picked but he told all opposites what jitendr and manish told me. I got confused as your employees are not clear of information.

Manish kumar - pw08766
Jitendare kumar -

Yesterday (26th june 2019) i spoke with priyanka (Pw06179) and she told give me 2 days i will check recording and then i asked send me a mail what you told. Then she told "sending now only". But till now no mail from her.

Thanks
Sambit kumar pal
Mob - +91 [protected]

Hello,

I was looking for a pension plan and i opened policybazar. One of the biggest mistake. They ask your number and even if you do not submit they store your number and start calling i get 3-4 calls daily and once i received they insist on buying plans even if we just ask for suggestions. I visited the website to compare policies and not to get your calls daily.

Apart from that they call and abuse like we are not free here if you don't want policy don't enter the number and # like that they start shouting. Then when we stop receiving the calls from policybazar number they start calling from their personal number i got a call from [protected] please look into the case.

Policy bazaar charged me for riders benefit but they didnt provide the correct policy instead a wrong policy was provided to me.

Mr. Anil kumar mishra pw12176 of policy bazaar has done all the mess but before taking the policy they connected many times when i called after this issue they never contacted me not reverted me to my telephonic calls and e mails.

I am not interested to take any type of call from policybazaar.com. I just logged in to check policies on the market but that was a great mistake. If i want any kind of policy i will do it my self. And please give us an option to delete the account from your system that would be really great.
My registered mail id in policybazaar.com is ravi[protected]@gmail.com
And please for love of god do not call me again.

Dear Team,
I have paid full amount of policy premium, completed all procedure, but I have not received car policy ( enforcement copy) after 25 days. Even contact number on policy copy is not correct, how and where to contact I don't know.
out of 365 days cover, you have wasted my 25 days, but yet not response from your team. I am very much disappointed .
policy number[protected].
policy issued through - Policy Bazaar
Insurer - National Insurance (361400)
my contact number [protected].

please help me

Very sorry to say that i got a mail from bharti axa for cancellation request done by me which is shown poor co ordination of your team this is happen second time in earlier in tata sampoorna raksha policy is cancelled due to documentation and all of these i am trying to contact a lot of times but unable to found any clarification to avoid cancellation this is pure harm to customer all of above i am only one thing saying that all of you enjoy due to work done in india because india has very poorest record to handle these type of practice

I tried to book policy for my new vehicle on 5th May 2019, After payment transaction there were server error from Policy bazaar.com and policy did not generated. I called to customer care at Policy bazaar they said no policy generated So I tool the policy from dealer.

to get my money from Policy bazaar, com I called/emailed them multiple times but as of now my money is not returned.

booking id[protected]

I have tried booking my car insurance for mp09cw1110 on 13th late evening since 11 PM intried more then 20 times by app and by web portal also but due to error on site coming as no response from insurer my policy booked at 12 15 after lapsation and no customer service available to address issue

I got information for survey booked which later on informed to do it by your own. I made resistance on 3rd call as due to their techinical issue I am getting troubled by company time and again

On 16 I uploaded video and got confirmation for satisfactory survery report as I did uploading as per their guidelines

I again received call fro customer service that as I have done payment late so policy booked in break and survey booked and as I did video late I have to pay extra 750 as rate is getting changed from 17

Indequested to consider my payment date for policy booking but executive not ready to listen and not transfers call to senior and not even booked complaint

Now forcefully my policy got refunded and no response from company

Time wasted
Money wasted
Now will pay penalty all because of poor service of policy bazar
And now no insurance vehicle m driving
It is mental harrasement and if on road something happened policybazaar company will only be responsible

All conversation with executive is also recorded still they are making fool of consumer and irda misbehaving no control on policybazaar and future generally insurance company

Regards
Aakash
[protected]

It's been 1 month and more. You guys have not returned my refund. Even after continuous follow up, you guys are unable to return my money. You guys have hold my money back. You guys could simply return my money but yet everyday you guys are torturing me endlessly.
After numerous emails, still its taking time, and you guys are ignoring my emails and failing to return my money

Policy number-[protected] done on[protected], invalid policy because as per govt. Rule personal accident cover not given . Check the details and make my policy valid .without the PAC i'm unable to use this policy under any claim, this is the mistake of agent of policy bazaar and i want correct policy or my funds back, my car is grand punto, model 2010, i'm amanpreet singh, from ambalacity, haryana, . I need help to resolve this issue, i pay Rs.6334 for the policy which is an invalid document under the govt. Of india guidelines. I raise complaint against this fraud nd want a justify policy for my car

Sir, A policy Bajan Allianz Life Goal Assure ls done through policy bazaar on line transactions of Rs 3000 per month for ten year whose policy no.[protected] . The 1st premium is paid on 12march 2019 through card ending 0572.This is issued on[protected] and the reference ID:GOL1539983.Now the matter is that I have paid two premium April, may directly to the bajaj alliance .But on[protected] Rs 3000 is debit for www.policy bazarfrom the same card ending 0572 from which the 1st premium paid to policy bazar.It's a matter of fraud.kindly investigate the matter and return the money to my credit card account.Hope you solve the problem as early

Respected sir, Before a week I approached policy bazar for asking about mutual funds. He clearly briefed me. I said thanks and if I interested I will call u. After a week call received from policy bazar and for is there any interest to join in mutual funds, I said no, if I interested I can contact with u. Today I received a call from policy bazar her name was Jyoti, she investigated me why should u take 1 hour briefing with my colleague and done the mutual funds, and she ordered/forced me invest in mutual funds. Her behaviour is so rude and vulgar, pl take necessary action and confirmation be intimate at the earliest please.

Hello Paisabazaar,
I am getting frequent sms from paisabazar credit sector daily. Daily I am getting more than 20 messages from different credit sectors. please stop sending messages to my mobile. i am very Much disappointed with you. for every 10 mins I am getting messages from your side. even my network could not identify and block the messages. i beg you please stop the promotional messages. if I need any credit cards or loans I will definitely contact paisa bazar only. My mobile number is [protected].Kindly please help me.

Thanks
Vishnu CV

I have take a two wheeler Insurance policy, but my bother has also taken the insurance policy for same bike from other company, So I cancel that with in a hour, after talking with their customer care executive, they told me you get refund in account with in 15 days but its more then 45 days, they did not refund, every time when I called, they giving another date.

Its really very-very poor service provider, My advice to all reader is never take any kind of policy from Policy Bazaar.

My Policy Not renewed, for which i paid on 20th May (Today 6th June), Person Nishant Verma PW04031 not picking calls either, whenever you call, he is on Lunch Break, don't know how much he eat. One time they said(luckily when connected) they are taking to Cigna TTK care, from last 15 days, and hasn't been sorted yet. On 13th June policy will Expire. Please Help
Money Stuck and Policy Stuck as well.
navdeep.[protected]@hotmail.com
Navdeep

I have pick online term plan from policy bazar.com of max life insurance and i have paid 9972 rupees as initial premium amount .After Document verfication company inform me through emailed that they can not provied me this plan and your initial premium amount of 9972 rupees will refund you after 5-7 working days .I am waiting to my refund but it have not comes .I also called to max life insurance company costmer service tollfree no but they not give me satisfactory anser .I am thinging to go consumer court to solve this matter and penalty to both Policy bazar as well as max life insurance for cheating with my money.

I have selected an insurance plan (Hdfc life - click 2 wealth - wop) with 15000 from policy bazaar. On the next day, i dropped a mail to policy bazaar to cancel my policy. This all was done by me before receiving the policy bazaar kit. Now when today i call to customer care department, they told me we can't cancel your policy or we will deduct money then refund rest of the amount.
Please help me to get my full amount.