Policy Bazaar Complaints & Reviews

I have buy a policy for my car maruti suzuki eccoand amount is deducted about 2 hours ago and on every call i was asked to wait half an hour for the confirmed mail to be delivered on my mail id and now i was asked to wait for 48 hours.
I buy this policy because i need it instantly and cce don't even now how to handle a customer and resolve their issue. Name :ayush chadha contact no:[protected] mail

Have booked a policy dated 02/09/2019 having reference no[protected]. I have already paid the amount due on same date. It now i didn't receive any soft copy for the same. Moreover i called several times and also email n times but no response from your site. Either issue soft copy or refund my money back. Other wise i will be heading towards government higher authorities.

I apply the bharti axa two wheeler insurance. I received only payment receipt.. How can i get the insurance letter details given below

Plan name idv (₹) / cover for your bike premium (₹)
Bharti axa 1 year comprehensive cover 16263 ₹ 965
Name: palanisamy k
Registration number: tn45bx9392
Reference id :[protected]
Apply date: 03.09.2019
My mail id: [protected]@gmail.com

I took a term policy on aug 2nd 2019 with policybazaar (Hdfc_term). Afterall mentioning that i will be available est time.. They used to call 2am in my timezone for medicals and after a severe push and schedules. On 22aug i got my medicals. After a week, pb called be and said hdfc wants you to undergo 11 tests.. I said where is the list.. I never got any list till date and checking my accounts for that list.
Still they are spinning their time.
Guys stay away from this, especially nris (Usa/uk).. U cant crawl this, they will suck your brain & blood.

I had filled in a request on Policy Bazaar for a personal loan for 2 lacs for 2yrs. Post this request I got a call from Mr. Javed from Policy Bazaar informing me on the options and then selling me the Bajaj Finserve Flexi Loan. Once i agreed for it - he arranged a callback from Mr. Naushad who informed me on the benefits of the loan.

My understanding as per the conversation with Mr. Naushad was that Bajaj will open a credit line for me in my Experia account and I can withdraw from there as and when required. I will have to pay the interest on the amount utilized. The pay back of the principal amount was upto me as and when i could do that.

However, to my surprise i see that the loan amount was transferred in full to my bank account without any intimation. This was not supposed to happen as I was never informed about it.

When I had received the welcome letter and EMI details - i had called back Mr. Naushad asking him to explain why the EMI showed 11K from the very first month. I was informed by Mr. Naushad that this was just an FYI stating if i utilized the full amount then thats the EMI amount which I had to pay.

This is where I was FOOLED - Bajaj transferred the whole amount to my account instead of offering me the credit line so that you can charge the EMI of 11K from my account from the veruy first month. This is CHEATING.

Today evening i reached out to Mr. Javed and enquired about why the funds were in my account. I was informed that I need to transfer this amount to my Bajaj Experia account and then start using it. This is absurd and does not make sense at all.

I am still waiting for a callback from Mr.Javed and Mr.Naushad despite several requests asking them to call me back.

Ref no:[protected] not reachable sent by policy bazar today.

Sent by karan deep singh pw12099

This message is absolutely wrong and you connected to me today.

Whoever has spoken to me was rude and unprofessional. I suspect the name was the same, karan.

The person spoke to me about the policy and i told him that i have purchased this. He was insisting me to tell the insurance company from whom i purchased and i denied as i don't want to disclose and it is strictly personal to me.

The guy asked me to keep the document in a locker and was very unprofessional in his words as he was joking at my statement that i cannot disclose the insurer.

I will be complaining about this discussion if i didn't get a reply on his behavior of this employee in 7 working days time.

I have visited policy bazaar site through their advertisement on social media for comparing various term insurance plans. On their website they ask to fill basic details including phone number to proceed further. I filled that information to view comparison between various term insurance product. But know i am receiving daily 2-3 calls soliciting to buy term insurance, i specifically told them many times that i am not interested in buying any policy till i am receiving daily 2-3 missed calls. I am also receiving other promotional & advertisement calls due to policy bazzar might have share my contact number to others.

I want to cancel the car policy no sr036850 (Bharti axa) booked through policy bazaar purchased on 27/08/2019. Policy valid from 04th sept 2019
00:00 hrs

Also my previous policy is alive and i have purchased my new policy no. 202530050319800000401000 with proposal no. & date - p24048591, 01-sep-2019 is already purchased for the same vehicle through liberty general insurance limited with period of own damage - 04-sep-2019 (00:00) to 03-sep-2020 (Midnight) 1 year.

Hence request you to cancel policy no sr036850 (Bharti axa) booked through policy bazaar purchased on 27/08/2019.

Kindly confirm my cancellation request so that the premium already paid of rs 28, 560/- can be credited back into my account.

Thanking you.

I want to cancel my policy as better options are available in the market.
Also my previous policy is alive and the new policy no. Sr036850 which was purchased on 27/08/2019 will be valid only after 04th sept 2019. The policy type is private car-comprehensive insurance policy from bharti axa life.
Insurance start date & time[protected]:00 (Hours)

Kindly cancel my policy as better and cheaper options are available in market

I am not interested to take any type of call from policybazaar.com. Your people call me again and again. I just checked the detailes of credit report two year ago and that day on wards regularly i received messages from you that disturbing me a lot. It make me disturbed. Consider my privacy. I am not interested to bussiness with you. I have another way to buy policy. Dont disturb me again by sending messages to my phone number that is [protected] and
My registered mail id in policybazaar.com is [protected]@gmail.com
Check and delete account permanently now.

I have been getting disturbed a lot by policybazar agents with calls and messages. Daily i am getting messages and calls and i had requested them not to disturb. But today one more executive called me and talked all rubbish with me and he told he will keep on calling me and says i can't do anything and asked me even go to consumer forum. I am really getting mentally disturbed. I request concerned to take appropriate action against the company and the person who tortured me today by threatening me of calling often

Hi, I enquired about a term policy on policy bazar and to get the best idea of plans, I called to customer service. Then I received a call from a representative his name is Tarun, he sits in Gurgaon office. He called me first day and I was busy so I asked me him to call another day. Again he called me on Saturday on 17th Aug . He started describing me the plans and premium amount. But before of this call it was not in condition that I will definitely buy any plan. As per customer service policy what I know that, that his work profile and he has to make the customer understand about plan variants. We were on the call around 30 mnts and I understood the plans how the premium amount calculated. And he was trying to purchase the plan for me on that call but I asked him, I need time to think to decide. From here his questions was many Why's??? Whats the problems, what you not cleared with, why you need time and how many times ??? His questions started from here. But this time his tone was changed to aggressive. After 17 th he called me again on 21th August. Now he was asking me very rudely, Why you wasted my time, why you called to us if you did not had to purchase the plan, what is my benefits if I invested my 1 hr. time behind you, and it was completely inappropriate and a non professional conversation by him. He also suggested me to not to waste the time of anyone if you do not have to purchase anything.

So, my question is here, is this mandatory to purchase a plan from policy bazar representative if someone called to enquire??? Is this written anywhere as a policy that without interest of purchasing plan, no one can call to you?? If such conditions are there then why the representative do not tell in the start of conversation that if I will invest my 30 mnts to you then you will have to purchase a plan from us forcibily. Then we can go ahead on the call after decesion. Is your representative, CEO or anyone in this world did not check anythings price or product in the market without purchase that product. Are we only allowed to check products and prices if only we have to purchase that definitely.

If it is my mistake to call policy bazar.com without giving a business to Tarun then please mention on your portal that if you calling to us then you have to purchase the plan anyhow. Or if it is not my mistake then I want you to provide a feedback to him.
Thanks
Dinesh Kumar
contact number [protected]

Policy bazar and manipal cigna have cancelled policy no. Prohln[protected]. Request no.[protected] dt.: 29/07/2019. Ref. Policy bazar utrn no n[protected]. transaction number - 74332749220921912277321 dt. 07/08/2019 for the amount - rs. 24, 742. check transaction details at your end. Till date i hv not received refund amount.
Samir m wadekar

I want my details deleted from this website. There no manner's in there agents i feel like my privacy has been breached. If this does not stop i will file mental harassment and breach of privacy case. I don't feel safe on internet now they have shared my personal details this not something that you let go. I was having my some finest moment of my life and they ruined in between.

After denying repeatedly to the sales executive in buying any insurance policies i am still receiving calls till date from last 1 & half month for policy requirements. They are harassing on daily basis by calling 2-3 times a day. I requested them very softly and with my best efforts to make them understand but its of no use.

Please help as my grand parents have the number which i had used for calling them and now they are getting disturbed by the same.

Hello sir,
I am prakash champalal bagrecha from aurangabad (Mh). I am taking religare care health policy no.[protected] of sum assured 300000/-
Premium pay-9767/- yealy.
Reference id[protected]
Transaction id - pb9740844 from policybazaar.com
But his employ varun sing sikhwar not given correct information (Miss guide) to me he is not declare co-payment applicable in this policy. So i am given cancellation request before 15day. Policybazaar.com given deadline of refund 20 augest. I am call him again and again but not getting satisfaction answer.

I have booked term life insurance booking id[protected] on 9th of august and same day have submitted the documents. Howerver i have received future general insurance policy document last week. But haven't received tata aie insurance policy document yet. Since day one am doing follow up with policy bazaar staff ms babita, she is rude, arrogant with me. Not ready to listen what i want to say. Kindly provide me my policy copy asp.
Thanks

Initiated a proposal to get a term insurance through policybazaar.com

Requested cancellation of above proposal and refund back amount paid to insurer

Booking id[protected]

Application c[protected]

Policy: tata aia sampoorna raksha

Receive daily calls from policybazaar and they come up with a story everyday.

Its been 20 days and awaiting refund.

Doubtful of policybazaar intentions / integrity.

Hi,

My existing car policy (National Insurance) is about to expire on 2nd Sept'19

As its 6th year of My car, So I decided to go with IFCCO TOKIO Car insurance with Zero depression from Policy Bazar & I Proceeded with Same.

But when I did Payment, it converted into Non Zero depression & with Spot payment.

Now I want to convert attached Policy into Zero depression, with whatever is the Addational amount (Some 2, 500rs), request to help in doing it as proposed. Because Policy is about to start from 3rd Sept'19.

Else, I need to opt from Policy cancelation with refund of complete amount.

For Policy details : Pls. refer attachment.

Regards
Satyanarayana VV
Mob:[protected] / [protected]

I canceled the term insurance i booked on july 22 due to financial reasons (Which had a refund policy if canceled within 30 days). Here are the policy details:

Policy name: tata aia life sampoorna raksha
Booking id:[protected]
Booked date: 22 july
Premium paid: inr 21, 594
Cancellation date: 24 jult

It's been more than 3 weeks since i canceled my policy (Booking id:[protected] and the refund is still pending. I was told it would be processed within 7-10 days but apart from receiving daily call stating the same thing that my request has been forwarded, i see no update. During sales, they were calling me all the time and now nobody has the exact process of canceling. I have told my relationship manager that i want to cancel and want the refund to be initiated asap yet i only receive daily calls saying my request has been forwarded to the concerned department. I feel mentally harassed by their team - they are now not picking up calls as well and when they do pick up, they disconnect immediately and send an email saying they couldn't reach me. Policy bazaar has this unethical practice of harassing the customer till they give up and they can steal our money. I wish i had directly went through the insurance company of my choice rather than trusting this fraud money stealing company. When i said i will be submitting a complaint to consumer court, their executive mocked me saying this is a daily threat they receive and nobody can touch them because they are a big company and people don't have resource. I feel this is true now because as consumers i am not sure what can i do when a big corporation steals money from me in day light. I can only suggest other to boycott policy bazaar so that they don't face this level of harassment