Policy Bazaar Complaints & Reviews

Respected sir i am sachin lawane i was purchase health insurance on policy bazar.com side 6july2019. But policy benefits not good for me so i am cancel policy last 25 day but policy bazar.com not refund my money he is customer care taking to your not satisfied policy give your money within 30 day. I called customer care he talked me refund will credit you bank but not show my account so helpme...

Policybazaar has kept and stored my passport information on their website for over a year with no controls, checks or safety in place to protect the said information. Only phone number and/or email id is required to access this information. It's not even password protected. Policybazaar is refusing to delete this information. I need this taken down asap....

I got a call from policy bazaar agent for my car insurance and was provided the quotation for digit company saying il get a cash back of rupees 850 once I take this insurance and is available for limited period. The agent name is Abhishek Roy and I took the policy and the former told Me it will get credited in my account within few hrs. It's been 3 months now I hav following up n he is making false commitments saying it wud b done in 48hrs...

Request for change ownership of my car at 26.06.2018, they asked 6 times apology for delay processing but still the issue was not cleared by them..They are fooling their customers, when ever we spoke regarding this issue they will asking apologies only but there was no solutions yt made by them.
Policy number-[protected]
note - The policy was also created by me on old owners name, while creating the policy at that...

I happened to browse policy bazaar website for some policies and because they have made it a rule to ask for phone numbers without which the policies are not revealed.
Now i have been getting calls every single day since one and half month ago. For the first one week, i would ask the caller to please put me in their do not call list and they always politely would say that they would. But the very next day, i'd get at least two more...

Dear sir,

I have purchased royal sundaram new two wheeler insurance policy. My reg mobile no:[protected] i have done payment thru upi - qr scan sum of rs.970/- from policy bazzar.com
In my bank the amount was debited but still now i didn't get any soft copy for my said policy

Please kindly do the needful for the same

Waiting for your reply...

Policy bazaar executive misguided me regarding charges of Bajaj policy and book me the policy, after getting details from Bajaj, I have immediately asked that I dont want to proceed and want refund, however after so many requests they didnt accept and asking me to provide the documents to issue a policy.
Attached screen shot for policy bazaar account which details of the show the booking ID[protected]and reference number ([protected]),...

I have taken car insurance policy thru Policybazaar during 3rd week of May. While speaking with the executive(Kamindra, pw03725) during the online payment process I mentioned him that the car variant is not mentioned correctly. Still he insisted me that it is proper and would not matter much. So after doing the payment I thought I might face issues while claiming. I have been mailing them and calling since 21 st May to just change the variant...

Hi,

I am raising this complaint about the unprofessional behavior of policy bazaar.

On 17th may 2019 an agent we have paid for a car insurance policy from policybazar. An agent just shared a payment link and we paid via online payment gateway. After successful transaction we received a copy of the policy and to our shock we saw all the relevant details - registration no, chassis no and engine no mentioned are...

Religare policy no:[protected]

Policybazaar reference no:[protected]

Deepak raw (Policybazaar agent):- id no: pw16686

Before i bought the policy i had told deepak that i am located in kolkata and i had asked him a couple of times whether i can use the cashless opd facility in kolkata.

To that he had confirmed me repeatedly that i would be able to avail the cashless opd facility in...

I have already done medical, but pterm policy not issued from tata aia company. I have call from policy bazar customer care but call was ringing only one time after that received mail on my registered mail, your number is not reachable. Please i want action to policy bazar customer care person other wise i complaint against policy bazar on public greavance on pmo site. My registered number is [protected]....

Even after requesting not to call they continuously calling me daily from one or the another department and claiming that their department haven't called me.
My mistake was just i gone through the website. The call center person was calling me continuously even after i asked him not to call back. He have done intentionally and spoiled my sunday. How can he call the very next moment when i am requesting him not to cal back? And the...

I bought a two wheeler policy on 19 june 2019 of new india insurance from policy baazar online but due to some mistake i cancelled it next day... And when i requested for cancellation policy bazaar said to buy an another one so i bought an another policy for same two wheeler from policy bazaar but they ask for 15 days for return than they asked for wait till 16 july but still i got a mail today that wait till 28 july 2019 for update......

I was provided fake promise from policy bazaar (employee Daya Shankar Yadav(PW13922)) that if i cancel my policy within the freelook period..ie, 30 days from policy issuance...my entire premium paid will be refunded. Only due of that i had accepted the policy and payed for it. Now i got only 1684 refunded out of 7931 and i want my full money back. I see this is one of the modus operandi followed by policy bazaar to make customers apply for...

Hi,

Policy bazaar has been a torture for a few years now. If i google something and if i accidentally land into the policybazaar website, then i am in for an overflow of calls that i browsed a website..

Other policy sites like icici prudential, lic, sbi etc, get a consent from the person interested and then call only the people who have provided the details..

These torturous calls from policybazaar...

I got my car insured through policy bazaar with the company new india assurance. It was clearly mentioned on their website that it is a cashless policy and the claims are guaranteed to be settled within 72 hours. My car met with an accident and i got the car repaired from the agency and i was refused cashless claim from the insurer company. I paid for the repair. After giving the insurance company my cancelled cheque and car repair bill i...

Unfortunately I visited Policy bazaar and went through the website for sometime. After that I recieved numerous calls abd sms from the sites. I conveyed that I dont want calls or smsm from them and then too the guys are spamming me with SMS and call every now and then after I visited their website. I want to delete my account and to stop policy bazaar from calling me....

Hi team,

I have purchased a (International) travel insurance for my father in law but still the policy document is not issued. I have verified my inbox and spam email but nothing received so far.

I tried chasing on chat but since its automated chat, i am not getting the expected response. Also i tried scheduling the call for the same but its not working either.

Their travel is planned for tomorrow...

Rs 5000detected by you. Autodebit through axis bank credit card. Policy taken from my policy bazaar of hdfc life click2wealth. Policy number 21423287 customer i'd 0074565. Actual auto debit date is every month of 25but you detected on 06july19. Hdfc company not issuing premium slip. They didn't received money. Where is my money please shortout. Thanks thakur virender singh...

Sir,

After calling repeatedly so many times, i have not got any single reply from policy bazar on the car insurance issued to me.

I have attached the policy with this email. I want to raise complaint against policy bazar company and their rude behavior.

The employee called atanu who was in touch has provided in correct information.

The policy provided has incorrect mobile number....