Policy Bazaar Complaints & Reviews

Policy bazar and manipal cigna have cancelled policy no. Prohln[protected]. Request no.[protected] dt.: 29/07/2019. Ref. Policy bazar utrn no n[protected]. transaction number - 74332749220921912277321 dt. 07/08/2019 for the amount - rs. 24, 742. check transaction details at your end. Till date i hv not received refund amount.
Samir m wadekar

I want my details deleted from this website. There no manner's in there agents i feel like my privacy has been breached. If this does not stop i will file mental harassment and breach of privacy case. I don't feel safe on internet now they have shared my personal details this not something that you let go. I was having my some finest moment of my life and they ruined in between.

After denying repeatedly to the sales executive in buying any insurance policies i am still receiving calls till date from last 1 & half month for policy requirements. They are harassing on daily basis by calling 2-3 times a day. I requested them very softly and with my best efforts to make them understand but its of no use.

Please help as my grand parents have the number which i had used for calling them and now they are getting disturbed by the same.

Hello sir,
I am prakash champalal bagrecha from aurangabad (Mh). I am taking religare care health policy no.[protected] of sum assured 300000/-
Premium pay-9767/- yealy.
Reference id[protected]
Transaction id - pb9740844 from policybazaar.com
But his employ varun sing sikhwar not given correct information (Miss guide) to me he is not declare co-payment applicable in this policy. So i am given cancellation request before 15day. Policybazaar.com given deadline of refund 20 augest. I am call him again and again but not getting satisfaction answer.

I have booked term life insurance booking id[protected] on 9th of august and same day have submitted the documents. Howerver i have received future general insurance policy document last week. But haven't received tata aie insurance policy document yet. Since day one am doing follow up with policy bazaar staff ms babita, she is rude, arrogant with me. Not ready to listen what i want to say. Kindly provide me my policy copy asp.
Thanks

Initiated a proposal to get a term insurance through policybazaar.com

Requested cancellation of above proposal and refund back amount paid to insurer

Booking id[protected]

Application c[protected]

Policy: tata aia sampoorna raksha

Receive daily calls from policybazaar and they come up with a story everyday.

Its been 20 days and awaiting refund.

Doubtful of policybazaar intentions / integrity.

Hi,

My existing car policy (National Insurance) is about to expire on 2nd Sept'19

As its 6th year of My car, So I decided to go with IFCCO TOKIO Car insurance with Zero depression from Policy Bazar & I Proceeded with Same.

But when I did Payment, it converted into Non Zero depression & with Spot payment.

Now I want to convert attached Policy into Zero depression, with whatever is the Addational amount (Some 2, 500rs), request to help in doing it as proposed. Because Policy is about to start from 3rd Sept'19.

Else, I need to opt from Policy cancelation with refund of complete amount.

For Policy details : Pls. refer attachment.

Regards
Satyanarayana VV
Mob:[protected] / [protected]

I canceled the term insurance i booked on july 22 due to financial reasons (Which had a refund policy if canceled within 30 days). Here are the policy details:

Policy name: tata aia life sampoorna raksha
Booking id:[protected]
Booked date: 22 july
Premium paid: inr 21, 594
Cancellation date: 24 jult

It's been more than 3 weeks since i canceled my policy (Booking id:[protected] and the refund is still pending. I was told it would be processed within 7-10 days but apart from receiving daily call stating the same thing that my request has been forwarded, i see no update. During sales, they were calling me all the time and now nobody has the exact process of canceling. I have told my relationship manager that i want to cancel and want the refund to be initiated asap yet i only receive daily calls saying my request has been forwarded to the concerned department. I feel mentally harassed by their team - they are now not picking up calls as well and when they do pick up, they disconnect immediately and send an email saying they couldn't reach me. Policy bazaar has this unethical practice of harassing the customer till they give up and they can steal our money. I wish i had directly went through the insurance company of my choice rather than trusting this fraud money stealing company. When i said i will be submitting a complaint to consumer court, their executive mocked me saying this is a daily threat they receive and nobody can touch them because they are a big company and people don't have resource. I feel this is true now because as consumers i am not sure what can i do when a big corporation steals money from me in day light. I can only suggest other to boycott policy bazaar so that they don't face this level of harassment

Hello,

I had renewed my car insurance policy with reliance through policybazaar.com. The premium amount (Rs. 6, 064/-) was deducted from my account on he very same day (08/july/2019) i made the purchase. I still have not received the certificate of insurance, for the same.

Each time i call up and i have been calling up for the last few days, each executive collects all the details and either keep on hold for a while before cutting the line without any assistance or even informing me about the issue redressal action required from my part.

Finally an an executive informs me that the premium may have been deducted from my account but there is no booking under my account.

Now i have no clue as to how i should get this corrected. My current insurance has expired and i am unable to drive my vehicle as well. Kindly help me resolve this issue and correct the situation.

Please find details about my policy booking details with policybazaar.com as below -

Booking reference id - pb 67 357 637
Booking reference no.[protected]
Application no. - r[protected]
Booking date - 08/july/2019
Premium amount - rs. 6064/-

Previous policy details
Policy no. - [protected] 8984
Period of cover - 21/07/2018 12:00:01 am to 20/07/2019 11:59:59 pm

Vehicle details
Registration no. - ka 53 n 9813
Make/model - maruti/swift

Best regards,
Rajakamal pillai.

Dear, Sir,
I have done a commercial car policy through policy bazaar(united Insurance) on 11 Apr 19. Payment has been deducted on 11 Apr 19 and generate the booking ID[protected]. but after a numerous contact and mail policy bazaar has not being issued the policy till 30 Apr 19.on 30 Apr they issued policy no POLICY NO.:[protected].

Meanwhile I have done another policy of same vehicle with united insurance on...

Hi,
I have applied for car insurance policy for my car through policy bazaar this was done on 13th aug, but till date i have not received the policy certificate, today is 19th aug. Inspite of doing payment in advance not received the policy yet. Also no return confirmation whether the policy is approved or not. After follow up, getting silly answers like pdf is not able to generate, taking time to upload the file.
In the digitalized world, we are getting such excuses.

I have taken car insurance on date 9th jan 2019,
After 2 months i received email from liberty general insurance that the details i had given of my previous policy is not matching online so they requested to send my previous year policy
Then after i sent my previous year policy immediately and tell them to reply me
But i didnt get reply yet

Now then after 2 months, in month of july i got call regarding the same from policy bazaar representative, so i gave him my previous year policy immediately
Now still my new policy is on hold
I am not getting any clarity since 45 days regarding my policy

If my car get an accident what will happen
Even if i paid then also i shall not get insurance amount
So cancel my policy and give me my money back, i shall take another insurance
Do as early as possible

Hi policy bazaar,
My name is wenliam kongkham. I have also sent you an email regarding deletion of my account from your site completely. I browsed about central government schemes about insurance then i happened to go to your website. The next day i got a call from your agent asking about my type of insurance. And i told him that i am not interested. Then the call ended. From that day onwards, i keep getting calls everyday from different numbers. I am very disturbed right now. So i request you to not call me and delete my account permanently. I feel like i am being harassed by your agents everyday. I don't want my day to begin like that.
Thanking you,
Wenliam kongkham.

Dear policy bazar,

Referring to subject mail
"policybazaar : post repair process :[protected] : tn23cj0767"

There has been no response from policy bazar regarding my claim and mails.

Earlier to my claim assistance i was introduced to mr ankit then ankit left for some reason. My case was taken by mr kundhan. All of sudden the case has been handed over to some xyz person. Because mr kundhan has left your team.

My concern is that i always endup in explaining the entire story to new appointed person

I had made the entire payment for hdfc term insurance policy on their website on 2nd august and haven't received any confirmation from them yet. Whenever i contact them all they say is that it's under process. I was informed that it would take 2-4 working days but now its already more than 13 days. I have no idea where it is stuck. Would request your help in this.

Dear sir,
I wrote this mail to them
Kindly understand the matter properly

At the time of making the policy there was lady online to help us and she said that we require online banking option for making the policy, so i used my credit card for the same and policy got printed in my name.

Though the video sent to you for wb02ah4632 with the rc book in the video shows clearly that the vehicle is registered in the name of energy commodeal private limited, now what noc i will give, policy bazar girl radha sharma (Pw15693) is asking again and again and more than 10 emails she has sent and i have clearly stated her the matter clearly again and again

And my policy is already running. Now how can i again make a video with the car again.

Kindly amend the policy with the last updated video and i krishan kumar somani, is only the payee or the credit card holder whose card is used to make the policy i am not the owner.

Check the video.

Sir, please ask them to check the video which was created on there portal and on the base of which they have created the policy and change the name to energy commodeal private limited which is there itself in the video with them at the time of making of the policy in the rc book.

Please solve my matter

Hello sir,

I booked the policy and after praposal form my date of birth is not taken correctly so i requested to cancel the booked policy and requested for refund
But still they are not refunded
Tata aia life
Tata aia life sampoornaraksha
Product term insurance
Cover 10, 000, 000
Premium 1, 324 (Monthly)
Proposal form pending
Booking id:[protected]
Proposal formhelp
View morefuture generali
Future generali heart and health insurance plan
Product cancer insurance
Cover 500, 000
Premium 235 (Monthly)
Payment confirmed
Booking id:[protected]
Track status help
View moretata aia life
Tata aia life sampoornaraksha
Product term insurance
Cover 5, 000, 000
Premium 4, 785 (Half yearly)
Proposal form pending
Booking id:[protected]
Proposal formhelp
View morefuture generali
Future generali heart and health insurance plan
Product cancer insurance
Cover 500, 000
Premium 1, 384 (Half yearly)
Payment confirmed
Booking id:[protected]
Track status help
View morefuture generali
Future generali heart and health insurance plan
Product cancer insurance
Cover 500, 000
Premium 1, 384 (Half yearly)
Payment confirmed
Booking id:[protected]
Track status help
View more

Sir
I purchased a car insurance form policy bazaar o[censored]nited india.
My car got accident in month of may 2019. My policy is bumper to bumper. I repaired my car form guru nanak motor and took the claim.
Surveyor came and he investigate the car approved the for paint and repair. After few days surveyor collect the report and submit the report in united india office ambala city. When i visited to office they corrier the document to gurgaun office. Now its almost 2 month done but nothing is happened till date.
May time i called to customer care no but no response.

I have purchased my car comprehensive insurance policy on 6th august 2019and i have received my policy document on 8th august with invalid digital signature from dhfl general insurance. I have reached pb customer care for almost 7-8 times, everybody says some steps and ask me to follow or wait. I have asked one of the customer care executive to validate the digital signature in the policy document themselves first and found they are also facing the same problem. I am raising this complaint here to fix the problem urgently and allow me to use the policy document to ride my car.

Thanks,
Govardhan

I am not interested to take any type of call from policybazaar.com. This site call me again and again. I do not want to take any policies with your firm. Considering the disturbance you make daily, i request you to stop calling, e-mailing or messaging me in all forms. Am not interested in any type of business with your firm. Please delete my data, respecting the privacy concerns on your database. Do not distrub me again with your policies.
My registered mail id in policybazaar.com is [protected]@gmail.com
Check and delete account permanently now.