Policy Bazaar Complaints & Reviews

I, sachin mehetre (Mob no:[protected]) booked hdfc life - cancer care silver option on 14-may-2019 on policy bazar, application no[protected],. Booking id[protected], but later i realized that i need another policy so cancelled that policy on second day of booking. After continuous follow up i didn't get my amount refund.

Following are follow-up details

Ticket pb47166949 your query with policy bazaar
br...

I bought 2 same child plan for my twince boys from your sales executive nitin and he did a big mistake on payment term and policy term for my policy no. 21271795. He mentioned payment term monthly in place of yearly of amount 30000/-rs and also policy term 18 years in place of 11 years. My another policy no. 21271663 is same as i proposed and there is no mistake. I bought both plans on the same call made by nitin and did payment at the same...

I have buy a health insurance through policy bazaar in religare by contacting to miss puja garg executive of policy bazaar and she tell me that i can made payment in intervals so i have firstly paid rs.5000 and rs.3387 afterwards and with health insurance i have also take add on services of cancer plan of aditya birla while after doing the payment miss pooja garg tell me that rs. 5000 is reached to religare but rs. 3387 has paid to aditya...

I was trying to check out car insurance on policy bazaar and found one ideal insurance I could apply for sometime soon as my previous policy doesn't expire for next 10 days. But I needed to step into a meeting urgently and the policy bazaar executive kept calling me outrageously. I cut the call three times and then I excuses myself out of the meeting and took to call to tell him that I can't speak now but he refused to listen to me and continued...

Mr. Gaurav mishra (Pw09514) one of the executive advised to go for emi option and guided the step to do so. I have followed whatever he suggested. But the amount was fully deducted, it's not converted into emis.
Upon questioning with the policy bazar team they clearly said that i now need to pay in full or else convert it into emi by my end which definitely would induct extra charge.
I repeatedly asked the executive to push...

I have make term life insurance with policy bazaar and max life insurance from the first day i have submitted all the document which i have but still 5 6 days they asking for document then they have done medical and all after that they asking 3years itr from the first day i told i dont have itr they told okay give card statement i gave now almost after 15 days they are asking same and not refunding amount......

Sir,
For last few months, i am regularly getting calls from policy bazar persons as if i am looking for term plan. I have not accessed their website. I have informed the sales persons also to delete my details if any two weeks ago. But even yesterday was getting sms. Today multiple calls. Still getting calls from them. It is annoying. Please remove my contact details from your websites....

I have taken a car insurance through policy bazaar. Details of policy are:
Car make, maruti - ignis zets1, 2 at
Registration number: dl9cam7009
Policy no.[protected]/00/00000/0.
Last month i was going out of delhi and there was a special checkings due to elections, my papers were searched and i was told that your insurance policy is not valid as it is a photocopy. Originals to be produced. But any how on seeing...

I opted for a mutual fund online and policybazaar asked for rs 600 as initial payment. I made the payment through policybazaar safe portal and money got deducted. After they directed me to a page and asked me for some details. When i was filling up the details, in between the page threw me an error. Now when i contacted the max life, they said they did not receive the money and problem is at policybazaar end. I dropped many mails and called...

Hi team,

I had availed a dhfl general insurance - comprehensive policy car insurance policy with the "booking id:[protected]" and application number "pb983pg[protected]" from policy bazaar.

Though i had submitted the required documents and a self-inspection video, policy bazaar nor dhfl have not got back to me with any updates after a payment of inr 21, 026.

After repeated calls, the 1st policy...

Requested cancellation of policy. Now they are not responding to my request. I said to the person i talked to, that i will take the policy after settling of my job. But he was so good at convincing that i accepted and took the policy. But now when i am asking for cancellation i had not received a single response from there side. I am having some issue going on with me and i don't want this policy now. What to say, there was incorrect enteries...

I booked 2 policy and cancelled one of them after confirmation from customer care. The policy is cancelled but I didn't get the refund yet. Every time they told I will get it in 5 days. And once 5 days completed again they drop an email on last days stating that it will take another 5 days. This is happening from more than 1 month. They even don't reply to my email. They even don't call me to tell the exact reason. I am really frustrated...

I purchased a term plan from policy bazaar site which was of sbi. Policy bazaar asked for payment to the policy immediately, which i did.
For some reason the policy was declined by sbi which happened after one month of my payment. Its 3 months now and i am unable to receive my policy refund money from policy bazaar. No calls are being entertained or if taken do not reach any conclusion. I only get an answer that the refund was initiated...

I have bought online bajaj car insurance through policy bazaar on 3rd may. One of the agent (Agent code:[protected] was committed me that this policy will cover unlimited bumper to bumper (Nil depreciation) damage benefits. But now i am not getting this facilities.
I have also mailed to [protected]@policybazaar.com but revert not received.
Agents always misguide the customers....

I bought tata aia term insurance on sunday 5th may 2019. My medical is yet not done. On further analysis on policy bazaar site i found that another plan best suits to me. So please cancel my tata aia plan.

Please find below the details.

Tata benefit illustration - c[protected]
Tata proposal form - c[protected]
Future generali proposal form - fpb105087

They refunded money for tata term...

I tried to purchase a bike insurance from policy bazaar. The transaction was failed and i received message that the amount will be returned to my account. Then i purchased bike insurance in 2nd time. But i was surprised that they issued both 2 insurances. Then i complained this to policy bazaar and they told that they will return one policy paid premium amount.

Then the main play starts. Every week, i am getting emails from...

I have purchased a car insurance policy and following details are incorrect in the policy document. Following are the details which are incorrect.

Current details to be changed
Salutation mr. Anu makkar mrs. Anu makkar
Previous policy number abc123 [protected]
Ncb 0% 50%
Address not updated k-11, double storey, malka
Ganj, delhi-110007
Cubic capacity 1197 1086br...

Myself and my family travelled to usa, on a short trip for 20 days in may 2018.
To protect ourselves during this travel period, taken a travel insurance from bharthi axa called, "smarttraveller essential - us$ 200k" (Protection up to 140 lakhs approx) for all the three family members separately on may 13th 2018. (Policy number: sr624184/sr624185/sr624186)

The above mentioned policies bought through policybazaar.com online.br...

I wanted to get a term insurance. But i keep getting phone calls all the time forcing me to opt for icici. I don't plan on continuing to use policy bazaar. Please stop calling me and mailing. It gets irritating after a certain level. Please stop.. Kindly consider this as a request.
Please block my number and email i'd from your mailing list. I just hate to get such calls....

Application number:[protected]

I had purchased this policy from pb after lot of follow-ups and insistence from the sales representative. As soon as the policy was issued the agent disappeared and refused to answer any calls from my number. Moreover they missed out to update the auto-pay account number to hdfc which has now led my application to lapse. And if i wish to revive the application, i need to pay a revival fee....