Claimed

Policy Bazaar Complaints & Reviews

1.2
Last updated Mar 27, 2024
Complaints 1462
Resolved
354
Unresolved
1108
Quick Links
Statistics
Share
Contacts

File a complaint to Policy Bazaar

Having problems with Policy Bazaar?

File a complaint and get it resolved by Policy Bazaar customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Policy Bazaar
Customer Service Contacts

Policy Bazaar Phone Numbers

Phone
+1 80 0103 3999
302
283
Fax
+91 12 4456 2901
+91 12 4456 2902

Policy Bazaar Website

Policy Bazaar Head Office Address

Ground Floor, 119,
Sector 44

Gurgaon
Gurgaon District
Haryana
India
122001

Policy Bazaar reviews & complaints page 34

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
SambitPal
from Mumbai, Maharashtra
Report
Copy

very low maturity and no responsibility

Sir,

I took a health insurance and there was miscommunication and confuse of information among employees. When i am following up no one is listening anything. I asked for call back and mail back but the employee who co-ordinate is not responding anything. Even if his supervisor also same.
To whom i will believe?
I took religre health insurance and he told they are wrong and what he is telling correct. He told...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sid10joshi
from Mumbai, Maharashtra
Report
Copy

repeated calls and rude behaviour

Address:Pune, Maharashtra, 411045

Hello,

I was looking for a pension plan and i opened policybazar. One of the biggest mistake. They ask your number and even if you do not submit they store your number and start calling i get 3-4 calls daily and once i received they insist on buying plans even if we just ask for suggestions. I visited the website to compare policies and not to get your calls daily.

Apart from that they call and abuse like we are...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
prasadsidharthan
from Mumbai, Maharashtra
Report
Copy

wrong policy issued

Address:600125

Policy bazaar charged me for riders benefit but they didnt provide the correct policy instead a wrong policy was provided to me.

Mr. Anil kumar mishra pw12176 of policy bazaar has done all the mess but before taking the policy they connected many times when i called after this issue they never contacted me not reverted me to my telephonic calls and e mails....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ravi0790
from Indore, Madhya Pradesh
Report
Copy

getting calls repeatedly

I am not interested to take any type of call from policybazaar.com. I just logged in to check policies on the market but that was a great mistake. If i want any kind of policy i will do it my self. And please give us an option to delete the account from your system that would be really great.
My registered mail id in policybazaar.com is ravi[protected]@gmail.com
And please for love of god do not call me again....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abheejit Vishwasrao Khabale-Patil
from Mumbai, Maharashtra
Report
Copy

after 25 days I am not receiving policy enforcement copy

Address:policy bazaar web aggregator limited

Dear Team,
I have paid full amount of policy premium, completed all procedure, but I have not received car policy ( enforcement copy) after 25 days. Even contact number on policy copy is not correct, how and where to contact I don't know.
out of 365 days cover, you have wasted my 25 days, but yet not response from your team. I am very much disappointed .
policy number[protected].
policy issued through...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
from Lucknow, Uttar Pradesh
Report
Copy

proposal no. 918903

Very sorry to say that i got a mail from bharti axa for cancellation request done by me which is shown poor co ordination of your team this is happen second time in earlier in tata sampoorna raksha policy is cancelled due to documentation and all of these i am trying to contact a lot of times but unable to found any clarification to avoid cancellation this is pure harm to customer all of above i am only one thing saying that all of you enjoy...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ankush Harchand
from Noida, Uttar Pradesh
Report
Copy

server error at policy bazaar, money deducted without policy, no refund not given

Address:Pathankot, Punjab, 145025

I tried to book policy for my new vehicle on 5th May 2019, After payment transaction there were server error from Policy bazaar.com and policy did not generated. I called to customer care at Policy bazaar they said no policy generated So I tool the policy from dealer.

to get my money from Policy bazaar, com I called/emailed them multiple times but as of now my money is not returned.

booking id[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aakash Wadhwani
from Bhopal, Madhya Pradesh
Report
Copy

car insurance cancelled by company

Address:H NO 40, NIPANIA, Indore, Madhya Pradesh, 452016

I have tried booking my car insurance for mp09cw1110 on 13th late evening since 11 PM intried more then 20 times by app and by web portal also but due to error on site coming as no response from insurer my policy booked at 12 15 after lapsation and no customer service available to address issue

I got information for survey booked which later on informed to do it by your own. I made resistance on 3rd call as due to their techinical...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
Chetu1
from Delhi, Delhi
Report
Copy

life insurance -hsbc canada 4g

Address:New Delhi, Delhi, 110085

It's been 1 month and more. You guys have not returned my refund. Even after continuous follow up, you guys are unable to return my money. You guys have hold my money back. You guys could simply return my money but yet everyday you guys are torturing me endlessly.
After numerous emails, still its taking time, and you guys are ignoring my emails and failing to return my money...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Amanpreet Singh Randhawa
from Delhi, Delhi
Report
Copy

I'm complaining about car insurance

Policy number-[protected] done on[protected], invalid policy because as per govt. Rule personal accident cover not given . Check the details and make my policy valid .without the PAC i'm unable to use this policy under any claim, this is the mistake of agent of policy bazaar and i want correct policy or my funds back, my car is grand punto, model 2010, i'm amanpreet singh, from ambalacity, haryana, . I need help to resolve this...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
B
Binod kedia
from Mumbai, Maharashtra
Report
Copy

debit 3000 from my card ending 0572

Address:40 Abdul Latin lane, Po.Asansol munshi bazar, Burdwan, West Bengal, 713301

Sir, A policy Bajan Allianz Life Goal Assure ls done through policy bazaar on line transactions of Rs 3000 per month for ten year whose policy no.[protected] . The 1st premium is paid on 12march 2019 through card ending 0572.This is issued on[protected] and the reference ID:GOL1539983.Now the matter is that I have paid two premium April, may directly to the bajaj alliance .But on[protected] Rs 3000 is debit for www.policy bazarfrom the same...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
0
00Thirumala
from Nellore, Andhra Pradesh
Report
Copy

vulgar talking

Respected sir, Before a week I approached policy bazar for asking about mutual funds. He clearly briefed me. I said thanks and if I interested I will call u. After a week call received from policy bazar and for is there any interest to join in mutual funds, I said no, if I interested I can contact with u. Today I received a call from policy bazar her name was Jyoti, she investigated me why should u take 1 hour briefing with my colleague and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vishnucv2
from Mumbai, Maharashtra
Report
Copy

stop unwanted sms

Hello Paisabazaar,
I am getting frequent sms from paisabazar credit sector daily. Daily I am getting more than 20 messages from different credit sectors. please stop sending messages to my mobile. i am very Much disappointed with you. for every 10 mins I am getting messages from your side. even my network could not identify and block the messages. i beg you please stop the promotional messages. if I need any credit cards or loans...
Helpful
6 other people found this review helpful
6 found this helpful
Write a comment
Report
Copy
S
Suneelambu
from Noida, Uttar Pradesh
Report
Copy

refund not received from 45 days

Address:110030

I have take a two wheeler Insurance policy, but my bother has also taken the insurance policy for same bike from other company, So I cancel that with in a hour, after talking with their customer care executive, they told me you get refund in account with in 15 days but its more then 45 days, they did not refund, every time when I called, they giving another date.

Its really very-very poor service provider, My advice to all...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Navdeep Sachdeva
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

prohlr205400666 not renewed even after 16 days of payment

Address:New Delhi, Delhi, 110028

My Policy Not renewed, for which i paid on 20th May (Today 6th June), Person Nishant Verma PW04031 not picking calls either, whenever you call, he is on Lunch Break, don't know how much he eat. One time they said(luckily when connected) they are taking to Cigna TTK care, from last 15 days, and hasn't been sorted yet. On 13th June policy will Expire. Please Help
Money Stuck and Policy Stuck as well.
navdeep.[protected]@hotmail.combr...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
Address:VILAGE-HITARA BARETHI, POST OFFICE-DHARASU, TEHSIL-CHINYALISAUR, Uttarkashi, Uttarakhand, 249196

I have pick online term plan from policy bazar.com of max life insurance and i have paid 9972 rupees as initial premium amount .After Document verfication company inform me through emailed that they can not provied me this plan and your initial premium amount of 9972 rupees will refund you after 5-7 working days .I am waiting to my refund but it have not comes .I also called to max life insurance company costmer service tollfree no but they...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
B
Bibhuti Kumar
from New Delhi, Delhi
Report
Copy

denied to cancel my policy

Address:F1/112, Shiv Durga Vihar, Lakarpur, Nr. Surajkund, Faridabad, Haryana, 121009

I have selected an insurance plan (Hdfc life - click 2 wealth - wop) with 15000 from policy bazaar. On the next day, i dropped a mail to policy bazaar to cancel my policy. This all was done by me before receiving the policy bazaar kit. Now when today i call to customer care department, they told me we can't cancel your policy or we will deduct money then refund rest of the amount.
Please help me to get my full amount....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Niraj Dutt
from Patiala, Punjab
Report
Copy

misconduct of tele caller executive mr ashish

Address:141001

Few days back I received a call from your end your executive Mr Ashish was on line he guide me about Term Insurance policy of Max Newyork. As he could not have me satisfactory reply of my quire's may be his knowledge is not updated. After that I direct myself to Max Newyork costumer care there I got full information as I request.
Mr Ashish Make a follow up call in that call I bluntle Conway him that I am going to buy policy from Max...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Gurgaon, Haryana

Pls dont buy policy from
Policy bazaar they are dsa (Direct selling agents) who have same knowledge as you if you do some research prior buying a policy

Self was fooled by one of their agent to port the policy and instead of porting stupid guy sold me a fresh policy and charged the amount to my card

After bringing the issue to their notice and same was reconfirmed by other executive via call back br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Paripanwar
from Moradabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

max life insurance initial premium refund related

Address:VILAGE-HITARA BARETHI, POST OFFICE-DHARASU, TEHSIL-CHINYALISAUR, Uttarkashi, Uttarakhand, 249196

Dear sir i have picked max life term insurance plan from policybazar.com on 26/05/2019 and paid initial premium amount of 9972 rupees through debit card.I lived in uttarkashi city o[censored]ttarakhand .I upload all required document and then goes to telle medical .After complete this process my application no[protected] is going to other process. On 28/05/2019 i have recived mail from max life insurance and inform that The company can not provid...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy