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Policy Bazaar Complaints & Reviews

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Last updated Mar 27, 2024
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+1 80 0103 3999
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Ground Floor, 119,
Sector 44

Gurgaon
Gurgaon District
Haryana
India
122001

Policy Bazaar reviews & complaints page 39

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R
Rishijkap
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

too many calls in spite of requesting not to call

I made the mistake of enquiring about a life policy on the policy bazaar website about 2 years ago!!! I call it a mistake because since then till now i am being harassed by phone calls from their agents. I have requested them to stop calling. I have pleaded them to stop calling. I have shouted at them to stop calling. I even went to the level of calling them names so that they stop calling!!! But nothing changes. This is sheer torture. I...
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Deep Chander Pal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment deducted from account but still not accounted in my policy since two weeks

Address:Gurugram, Gautam Buddh Nagar, Uttar Pradesh

I'd purchased a policy of bajaj allianz ulip plan in year 2017 but never add my card to auto deduct premium for this however i did purchased this policy this card.
Since 2017 i've pay it's premium through other source but last month feb 2019 the premium of inr 2500/- auto deduct from my card on policy due date 28th february and same amount name of policy bazaar has not been reflected in my policy.
I'd discussed this whole thing...
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A
Arpendu Ghosh
from Pandua, West Bengal
Aug 22, 2021
This thread was updated on Aug 22, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

harassment by agent

The salesman or agent or staff of policy Bazar who called me on this number [protected] on[protected] at 17:49 and trying to sell term insurance by humiliating me. While at the very beginning I made it clear that I won't buy, he kept on doing that. Asked his name, was giving wrong name. Jogendar Kumar may be his name was. His arrogance and tone of selling was totally wrong. When I replied I'm mature enough to decide what to buy or not he replied...
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T
tupagar07
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong travel insurance policy issued with inaccurate details

Address:D302,MAXIMA SOCIETY,, DATTA MANDIR ROAD WAKAD, Pune, Maharashtra, 411057

I searched for travel policy on policy bazaar for my parents' travel to uk and other european countries. Selected policy with %50kcover including peronal accident cover from iffco tokio,
After paying for the policy, i received incorrect policy. Below fields were inaccurate -
- name was mentioned wrong
- personal accident cover was excluded from the policy (Where i had specifically read in policy wording before buying...
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B
Bijiga
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money refund

Address:Flat 403, 9 Star Sree Vaibhav Apartments, Manikonda, Opp ICICI Bank, Hyderabad, Hyderabad, Andhra Pradesh, 500089

I purchased an icici prrulife term policy paying 1800 per month through policy bazaar, however your team has charged me for another 2 policies and 1 from hdfc worth 3601 rupees and another also from icici prulife for an amount of 1800 again. Which means : i paid 3601 + 1800 extra for 2 more policies and, please cancel the other 2 poliices and refund the full amount.

Application number:[protected] cancel the policy....
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M
mrknrana
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst customer service ever

I have purchased apollo munich policy (Application number b[protected] through policybazaar.com.
And due to their fake prices shown initially which purchasing. I paid total amount and 2 days later they mail me sdue to some reasons you need to pay extra amount.

And i immediately canceled the policy and submitted my cancellation cheque soft copy. Even though i have mailed it some many time to policybazaar and apollo munich...
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Address:B-5/58, SECTOR-4, ROHINI, New Delhi, Delhi, 110085
Website:www.policybazaar.com

Harshit sinha sales person sold me policy by telling me fake promised of getting 100% refund if i cancel policy in free look up period but once i paid amount, he ignore my calls and after cancellation in free look up period, he deducted my amount 890 rs from premium amount.
Now i am trying to call him but he continuosly ignoring me and telling me useless excuses of deduction.
Policy bazaar also not helping me out.
Do...
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A
alekhverma
from Mumbai, Maharashtra
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unprofessional practices and false commitments of policy bazaar

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Hello,

This is in reference to my booking with policy bazaar i booked on 1st march 2019.
When i came across pb for the 1st time, i thought it to be a very professional company with high spirited customer service policy. Also, had an impression that it will save me from misleading policy agents who gives false commitments and fabricate facts.
Under this impression i searched through options on pb and the agent...
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T
Tarun17dec
from Pune, Maharashtra
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refund for my policy is not issued despite cancelling

Address:Thane, Maharashtra, 401404

I had paid 30248/- inr for buying health insurance on policy bazaar.com on 11th feb 2019. After 4 working days they came back and asked for an additional premium of 4000/- so, i decided to cancel my policy on 17th feb and communicated the same to them on 17th feb 2019.

Despite multiple emails, they delayed canceling my policy until 23rd feb. The refund for the same is still not issued as i write this letter (5th march).br...
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I
Iotomation HR
from Delhi, Delhi
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refund not received, it been 45 days

Address:1104, T-A, 11th floor, Advant Navis Business Park, Sec-142, Gautam Buddh Nagar, Uttar Pradesh, 201301

Ref. No.[protected]
Application no. :[protected]
Booking date : 8th dec, 2018

I made the payment of 20, 490/- to aditya health insurance via imps for health policy on 8th dec, 2018 (Ref id :[protected] and was confirmed by policy bazaar agent (Vinod pathak) that they have received the payment and will issue the policy within 2 days. And after that i neither got any response nor policy from policy bazaar. And then...
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T
Tanya9090
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

customer molestation and cheating

Policy bazaar customer care is so pathetic they are cheaters and they molest the customer my money is double deducted in a policy due to auto pay i called them for help they are just misquiding i even sent them the proof of my credit card statement that money has been deducted by policy bazaar but no response they are cheating pls help us out someone pls help...
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T
Tarun Mamnani
from Dehra Dun, Uttarakhand
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refund of car insurance

Hello sir,
I'm tarun mamnani 2 months ago i have purchased a four wheeler policy from www.policybazaar.com on 2nd january 2019.
After purchasing they do not generate policy within 24hrs so i have cancel the policy and send the request for refund on 6/01/2019.
Till date they are telling wait for sometime refund will be intiated.
How much should i wait for money.

Please take serious action against...
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S
shreeniwas.naidu
from Gurgaon, Haryana
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application no. 1411101005709

Policy bazar is a big fraud company don't believe sales person, i have booked child plan with hdfc via policy bazar after paying money sales person not attending my calls. And they don't care even you got policy or not. Then we have to struggle with banks where we have booked policy. Cheating innocent people and eating their money. Still waiting for refund.....
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T
themguruprasad
from Vijayawada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

policybazaar played games with my family protection and future

Address:Pedaprolu main center మోపిదేవి mandal, 521125
Website:Policybazar. Com

Pb ref no:70729603
Policy no:[protected]
Bharati axa insurance company
I have taken term policy on 31.12.2018 immediately after hearing words from pb agent. He told me that from next day on words premiums will increase and not given time to take policy (Register) myself by evening. Pb agent submitted my application with wrong details. My policy was generated on 09.01.2019 and i found some mistakes in my details and mailed...
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Too much phone calls from policy bazaar disturbing daily life. Please don't disturb with phone calls. Not interested in this policy making. The photos of list of phone numbers are attached.
We are no more interested in this policy making. Various phone numbers are coming from policy bazaar everyday. It is really disturbing. Inspire of blocking phone numbers, there is no rescue.
Please delete my phone number [protected] from...
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A
amansandhu
from Jalandhar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ciaz car insurance

Address:Jalandhar, Punjab, 144001

Dear team,

I have purchased car insurance policy from policy bazaar. Bajaj allianz. Policy detail og[protected]-00134205. I have searched for best policy at best price but without my knowledge they have issued wrong policy having voluntary deduction of 15000. After so many calls and complaints at customer care they did not correct my policy rather then saying buy another policy and they will cancel current policy with some...
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S
shankar.uma.suhaas
from Bengaluru, Karnataka
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two wheeler insurence amount debit from bank but mail as transaction is unsuccessful

Address:560050

I took two wheeler insurence on policy bazaar.
Amount debited from account and got meessage from policy bazaar as transaction is unsuceesful and detail is below.

Your order no [protected]
Insurer & plan name iffcotokio
Premium 982.00/-
Policy no. Na
Transaction number pb6562511
Customer id 26616174

I called axis bank they confirmed the amount credit beneficiary account...
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Hi, this absolutely unfair that your company still didn't provide my car insurance since one and half. Now i am decided to go file a complaint against policy bazaar in consumer court. Once again i am uploading the details that i transfer money to policy bazaar. Also attaching order number that i got from policy bazaar. One more time i am trusting your precious company for providing me the policy....
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A
Apar Agarwal
from Meerut, Uttar Pradesh
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certified copy of car insurance not received from last one and half months

Address:Near Khandelwal Dharamshala Purana Gunj Rampur, Rampur, Uttar Pradesh, 244901

I have purchased a car insurance policy through policy bazar of new india assurance on 9 jan 2019 but the mistakenly entered the wrong variant in the same. When i raise the query regarding that then they asked me for the rc copy which i have provided on 14 jan 2019 from then till date i don not recieved the rectified copy of car insurance policy and no satisfactory confirmation till when i will recieved the rectified copy only they put the...
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V
vikram.shah121
from Rajkot, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

term plan policy

Address:B-504 GARDEN RESIDENCY-1,, GALA GYMKHANA ROAD,B/H SHYAM, VILLA BUNGALOWS,SOUTH BOPAL,, Ahmedabad, Gujarat, 380058

Dears,

I have taken policy from policy bazaar.com for tata aia and i have to make some amendments in the policy and i have reminded them multiple times from 16 february onwards but once they took money they are not responding now. I have asked them for refund but no actions as of now.

Asked for refund atleast 3 times.

They are not refunding my 12750 rupees

Policy details as below.br...
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