Policy Bazaar Complaints & Reviews

I booked a car insurance in october 12th, the car insurance was expiring on 29th october, they deducted the money and then i waited in vain for them to respond... Nothing for 10 days in which i must have send 4 mails and many phone calls to cancel as i did another policy, then they send the soft copy of the policy on the 30 th

I asked for a refund, refund process not happening till date as they have numerous excuses one after...

Bajajallian policy no: og[protected]-00067151
Bajajallianz customer id:[protected]
Car no: wb02y7568
Communication with policy bazaar: registration number and vehicle variant need to be rectified - ref no[protected]
Hi,
I would like to register my complaint against poicy bazaar.
In brief: i mr. Ashis dutta has applied for a car insurance with bajajallianz general insurance co through their broker...

I have been struggling from past two months to get my refund. Kindly address this issue and resolve at the earliest.

I would also like to share my extreme displeasure about the services of policy bazaar. The organisation definitely lack responsible workers and employees. The agents are only after the sales.

I would like to highlight a issue regarding unethical practices of policy bazaar.
I had not submitted...

I applied for car insurance through policy bazhar and the required amount was paid through net banking link available in the portal that is through sbi net banking link on 15/11/2018. For this transaction, i received sms and otp in my mobile.

After this transaction, in the same evening another transaction has taken place without my knowledge. Neither sms nor otp received. Till 17/11/2018, total 04 transaction have taken place...

I have booked a car insurance policy of bajaj allianz through policybazzar which was rejected by insurer due to video of car was not clear for inspection. Customer care advised that i will receive my refund withib 7 workibg days. It's been more than 15 days i am chasing for my refund amount. Have called customer numerious times but just getting a response that we are working on it and will get back to you but no one is proving any update....

Hi,

This is sourabh.. Have booked a apollo munich policy and pay rs 11802/- on dated on 15/11/2018. Very next day i come to know from your executive i need to pay 2505 /- additional to continue (Due to bmi)... Why it was not discuss at the time of policy discussion... I don't want to continue my policy and chasing refund from same day.. But till date not getting satisfactory revert from team, just getting revised commitment....

Hi,

My phone number is full dnd activated. Still i am receiving call. Also at the discussion time with customer care i have mentioned that don't call me further, because i am currently not interested in ththe product. Still the phone call is continued even when they acknowledge to put me in dnd and not call again. I have started blocking numbers manually, still i get atleast 1-2 calls per day. This is really frustrating.br...

Hi, My phone number is Full DND activated. Still I am receiving call. Also at the discussion time with customer care I have mentioned that don't call me further, because I am currently not interested in ththe product. Still the phone call is continued even when they acknowledge to put me in DND and not call again . I have started blocking numbers manually, still i get atleast 1-2 calls per day. This is really frustrating....

I was getting calls from policy bazaar daily where i had told them that i was not interested in their services. Calling me in my work hours and advising me to take some policies was ridiculous. am not going to tolerate this every other day. i have blocked their number, but still they are calling me from different numbers. please take respective action against them....

First of all feedback - it seems that your live chat associates have some type of tat to move or resolve the chat in certain time.in between the chats they moved out of chat and hand it over to some one else.

The new associate will again read the content and again ask for details, waste some time and then moved out of chat and hand over to some one else. There has to be "immediate chat feedback button" in live chat window.br...

Hello, my name is shiraz ali and i am from patna, bihar. I have buy a car insurance that is of hdfc ergo in policy bazar, from my phone number [protected] and mail id is [protected]@gmail.com, i have buy this policy in 6 november, i contacted the policy bazar customer service and said they would get soft copy in 24 hours but soft copy doesn't sent so far. Why soft copy did not came so far. My car registration number is br01al8835...

Hi team,

I have buy my car insurance for my wife (Payal kapoor) on 01/11/2018 as my previous policy will expired on 12/11/2018 and paid the amount of 4141 on 01/11/2018 booking number 81177666. I have chased many time to policy bazaar and raised multiple complaints for that and they said i will received my policy before my previous policy been expired however still i have not received soft copy of my policy and my previous...

As per telephonic call i managed to buy a policy sold worth of 1 crore with base policy of 5 lacs and top up of 95 lacs as i agreed to pay a premuim of rs.9461 & while accepting pre filled proposal i got a msg saying my bmi is not eligible to wgich the executive changed my weight to 70 kgs but i am 85 kgs and made me go for the payment link and the payment was made after i got the policy with 70 kgs mentioned i raised the query why it is...

Dear all,
I have purchased a max life child education plan from policy bazaar on 29th october, 2018. Policy number is[protected].

On 3rd november, i sent a mail on [protected]@policybazaar.com regarding agent commission with a snapshot.in reply, i got a mail from policy bazaar which assure me that i would get the resolution before 9th september (Let's consider it 9th november.

Yesterday i contacted policy bazaar...

One of your employee named pramod yadav making unnessary call from his personal mobile no to me for term insurance. Infact i have clearly told him that i am not interested for the same. Kindly take this matter seriously because it's harrassment to customers. His mobile number is [protected] (Pramod kumar). If proper action not taken i will report this matter to consumer forum also....

Dear sir.. I have a complaint regarding policy Bazaar life insurance policy as ok no last month I have made a policy but because of some problem I cancelled policy shortly .. policy Bazaar promised me to refund my amount within 15 days but failed to refund later again after calling several calls they told me due to govt holidays the working days have been affected they told me my money will be refunded to my account before 6th of nov 2018...

I booked a car insurance policy with hdfc ergo offer on policy bazaar on 27-oct-2018. Even all the requested documents including last policy document, rc copy & self inspection was submitted to policy bazaar. Also i received the status update of all inspection being completed. But since week time they could not get the policy issued to me. I kept on getting an update from that "there is a technical issue, so the delay and will be resolved...

My application number is : op00090330and i am in contact with. Gurpreet kaur bpw04238, the sales representative

After making the payment, i have been trying to contact this guy for many days. No one is in touch with me, very poor after sales service.

I want to initiate the refund process since there no progress. However, there is no way to contact policybazaar.com.
Whenever we send an email, we receive...

Hi all,

I checked health insurance on policy bazaar website. Next day i got call from policy bazaar and agent convenienced me to buy cigna health insurance from policy bazaar and he took one year premium 14000 on same time and he said that your policy will be issued after completing medical test and if no disease found in report then you no need to pay anything and he said asked for my mother height and weight details. I told...

Dear sir,
This is regarding my policy (Policy no[protected]) booked through policybazaar.com dated 24.10.2018 wherein the undersigned contacted your customer care executive ms. Shruti through chat window for renewal of my car insurance.
The said customer care executive (Ms. Shruti) asked only the name of the car owner, type of car (Diesel / petrol) and last policy number. I gave her the details and she said rest all...