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Policy Bazaar Complaints & Reviews

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Last updated Mar 27, 2024
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Policy Bazaar
Customer Service Contacts

Policy Bazaar Phone Numbers

Phone
+1 80 0103 3999
302
283
Fax
+91 12 4456 2901
+91 12 4456 2902

Policy Bazaar Website

Policy Bazaar Head Office Address

Ground Floor, 119,
Sector 44

Gurgaon
Gurgaon District
Haryana
India
122001

Policy Bazaar reviews & complaints page 47

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P
pandajrp
from Aizawl, Mizoram
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

canara hsbc is not responding

Sir, as per the push sell request mr. Mohit kumar of policy bazzar i agreed to buy one term plan from canara hsbc. And my first month premium also deducted from my hdfc credit card. At that time i requested him the next monthly premium amount may kindly be deducted from my salary account. He also agreed. But second month due already gone and now third month due is coming. No one is responding neither policy bazaar nor canara hsbc. What to...
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D
Deepak Bisht
from Mumbai, Maharashtra
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refund against 2 wheeler insurance

Address:Gurgaon, Haryana, 301019
Website:www.policybazaar.com

Hi

I have booked Iffco Tokio 2 wheeler insurance policy from policy bazaar through online mode on 12.10.2018 that time payment was deducted and accordingly got text for payment confirmation but few hours later I again got re attempt payment for unsuccessful transaction. I called policy bazaar team & they told me that system is showing successful payment status as policy bazar end and subsequently you will receive the policy...
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D
Dr. Swapnil K Chavan
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst people in policy bazar

Address:Satara, Maharashtra, 415002
Website:Policybazaar

Before policy bazar people were harshing me to buy policy from them. They were calling me several times.
Now when i am complaining about them no one is even replying to me.
First when i enter on the website and search for any product they were calling me and irritating me.
Now when i have paid first premium and complaining about their worst service no one is replying or calling me. Worst people on policy bazaar. Policy...
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Dr. Swapnil K Chavan
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no coordination between policy bazar and insurance company

Address:Satara, Maharashtra, 415002

No coordination between policy bazar and insurance company.
Worst service experience
I have been told that medical test will be done at my home. But at actual they are asking me to come at lab.
Policy bazar is saying that they will perform trademill test but actually insurance company is saying that only blood test will be done.
Policy bazar is cheating with customers....
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Address:Mumbai City, Maharashtra, 400067
Website:www.policybazaar.com

Re : policy id ref[protected]

Had requested a policy for my wife who is 58 yrs - and who is a
Ra positive (Rheutamic/arthiritis) patient

Had discussed with the sales team - that kindly pls check with the medical doctors first and then will make the payment of irs 18424

Now am told the policy cannot be issued - which is fine

But why should i wait for one month to get my payments...
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B
bharatKapse112
from Delhi, Delhi
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term life policy - application no: 1410100035896

Website:www.policybazaar.com

I have taken term life policy from policy bazaar and after finalizing plan and documentation i have changed my plan to convert it from return of premium to lumsum.

I have raised multiple request to change it and asked customer support to change it and they have made fake promises that it is changed n all.

I have a very bad feedback for policy bazzar. I have asked ssome of mine friends to take policy from you...
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M
Mira Singh
from Mumbai, Maharashtra
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claim against car insurance

Address:400705

I have been following up from last 4 days with policy bazaar employees to lodge claim towards my vehicle which got damaged last week as it was hit by truck.
All the formalities related to claim form and other documents were prepared and sent across but till now policy bazaar employees have not been able to depute surveyor. Whenever i called them they ensure me that it will done today and keeps on sending same mail to new india assurance,...
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M
Melbourne Dsilva
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

harassment on phone by call center

This is to inform you that i am harassed by call center every day by giving a miss call or disconnecting the call when answered. I am getting the calls from the following phone nos everyday:
[protected] gurgaon[protected] gurgaon[protected] gurgaon
[protected] gurgaon[protected] gurgaon[protected] gurgaon
I am very much unhappy with this.
Please i beg you to stop this harassment.
Because...
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A
Amrita0282
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

annoying frequent calls from the telecallers.

Address:122001

Last month i searched for a healthcare policy on policy bazaar website. After that i received a call from policy bazar agent and he explained the policy. Few days later i dropped the idae to buy any healthcare policy and also told to policy bazar agent that i am not interested to buy any kind of policy now.
But still they are calling me daily from different numbers during my working hours and weekwnd also. It is very annoying and...
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P
Pauly
from Puttur, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

annoyed by frequent calls

Address:Mandya, Karnataka, 571401
Website:www.policybazaar.com

Many months back i searched for good policy in the policy bazaar website. The agent from the website called me and explained the policy. After which i lost interest. Since then they are trying to call me from different numbers and annoying me. I have been bothered during working hours and private life. I have told them not
To disturb but still they call. Hence i lodge this complaint, swift action is expected from your side on policy...
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N
Neeraj Sharma Advocate
from Karnal, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

telecallers

Website:Policybazar.com

Had visited the site to compare a term plan but your telecallers are annoying me by calling evenafter activation of dnd service. They have nothing to do with someone's privacy. They are calling me regularly 2-3 times a day. Trai should take strict legal action against these type of organisations which are not respecting the privacy. Strict legal action may kindly be taken against policybazar.com including wind up petition before apropriate...
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U
unique group of institutions
from Patiala, Punjab
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about insurance refund

Address:New Delhi, Delhi, 110043

My registered number is [protected] and i am a client of your company. On 24th october 2018 i have done an insurance from your company of my beat diesel. My car previous insurance was expired before 90 days car no. Dl10cb6510 and i booked an insurance of digit company on advice of your executive i sended a video after 1 day on policy inspect. Your company sended me soft copy of policy.
Today an executive from digit called me and said...
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P
Pardeep Grover
from Delhi, Delhi
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your executive gave me wrong policy and not doing his job properly

Address:New Delhi, Delhi, 110046

Your executive gave me wrong policy of car insurance on 21st of october and he had accepted this but still now i am helpless none of your executive and team unable to resolve my problem. I am facing lot of trouble and mentally torture from yoir team. This is not recover under irda. And you are responsible for the resolution of customer satisfaction....
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P
pashn
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

suggesting a policy with very poor customer service

Was looking for an sip plan
Policy bazaar team referred a plan by bajaj allianz
Highly recommended due to commissions ofcourse.
All documents submitted as per policy bazaar and bajaj allianz guidelines.

Was asked to pay the first premium online and the rest would be auto debited. Made the online payment.
Keep getting constant emails from bajaj allianz to pay the primum online as the auto debit is...
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D
Divyan Kavdia
from Mumbai, Maharashtra
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incorrect car policy issued by policy bazaar

Address:Gurgaon, Haryana, 122001
Website:Policybazaar.com

Hi

Policy bazar included zero dep cover in their quotation of INR 20800.

I got a payment link from digit and made the payment. However the policy that I got does not mention zero dep add on.

Have called up customer care 4 times, they just keep on transferring the calls. Even Aparajita who sold the policy is not helping. Very pathetic experience with PB...
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J
Jay4325
from Mumbai, Maharashtra
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cheating in insurance policies

Address:Thane, Maharashtra, 400603
Website:Policy bazar

I purchased oriental insurance car policy from policy bazar and their customer care executive gave me a policy which has head quarters in delhi and policy does not mention any mumbai branch address though i stay in mumbai. No car service centre is ready for cash less facility. And i had to collect and submit the documents estimates for claim through mail. Even after submitting the documents no action is taken on claim from policy bazar and...
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S
Satvar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

getting unstoppable calls

Few days back I was just surfing good sip plans on net and I came across policy bazaar and I just click on site and was going through it.

after some time i got a call from policy bazaar there was 1 person who told me all the information about the sip [lans then i said "ok thanks for your information, but i was just checking but in future if i want to invest then will get back to you " he said ok and phone disconnected but...
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S
shaibya sandeep dwivedi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

suggested an inappropriate policy with their benefit

Address:122017

Hi

I have taken an child care policy from policy bazar for my child's education with monthly payment of 10k.

At the time of purchase team have lied me that i should buy this policy today only otherwise it's cost will increase because of some government regulations change. Even though that policy still
Cost the same.

They have suggested me a policy in which they have got a huge cut from...
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A
ashish270986
from Talcher, Odisha
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insurance name to be changed in insurance paper on an old car

Address:831001

I have purchased an old car. The rc is now in my name. But the insurance paper belongs to the previous owner, which i want to transfer in my name.

Please transfer the owner's name in insurance.

My ticket number is pb76069183.

Please call me immediately if your company is really a customer centric company. Or leave this complaint and don't expect anything from customer to use your website....
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A
ashish270986
from Talcher, Odisha
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insurance name to be changed in insurance paper

Address:East Singhbhum, Jharkhand, 831001
Website:www.policybazaar.com

I have purchased an old car. The rc is now in my name. But the insurance paper belongs to the previous owner, which i want to transfer in my name.

Please transfer the owner's name in insurance. I have already logged a call to policy baazaar crt team. My ticket number is pb76069183.

I have called them many a times, everyone says we can't help you out. Because your mobile no. Is not registered, you are not being...
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