Policy Bazaar Complaints & Reviews

Re : policy id ref[protected]

Had requested a policy for my wife who is 58 yrs - and who is a
Ra positive (Rheutamic/arthiritis) patient

Had discussed with the sales team - that kindly pls check with the medical doctors first and then will make the payment of irs 18424

Now am told the policy cannot be issued - which is fine

But why should i wait for one month to get my payments

Without interest

Rgds
Rao

I have taken term life policy from policy bazaar and after finalizing plan and documentation i have changed my plan to convert it from return of premium to lumsum.

I have raised multiple request to change it and asked customer support to change it and they have made fake promises that it is changed n all.

I have a very bad feedback for policy bazzar. I have asked ssome of mine friends to take policy from you but now my opinion is changed. I will ask them to take there request back and will share my experience wth you.

I have been following up from last 4 days with policy bazaar employees to lodge claim towards my vehicle which got damaged last week as it was hit by truck.
All the formalities related to claim form and other documents were prepared and sent across but till now policy bazaar employees have not been able to depute surveyor. Whenever i called them they ensure me that it will done today and keeps on sending same mail to new india assurance, just now i got an email which have been marked to
Policy bazaar saying that you have addressed it to a wrong place ch 16 represents non suit claim nagpur.
I am afraid that policy bazaar representative are dealing first time with new indian assurance company and are not aware of actual address to be marked.
You are requested to please look into this matter urgently and resolve the issues and depute a senior executive of policy bazaar who has earlier dealt and have experienced in getting the surveyor deputation or else i may have to escalate this matter to irada and other authorities
Regards
Mira singh
Mb :[protected]

This is to inform you that i am harassed by call center every day by giving a miss call or disconnecting the call when answered. I am getting the calls from the following phone nos everyday:
[protected] gurgaon[protected] gurgaon[protected] gurgaon
[protected] gurgaon[protected] gurgaon[protected] gurgaon
I am very much unhappy with this.
Please i beg you to stop this harassment.
Because of this call at any time of the day my family life is getting disturb.

Last month i searched for a healthcare policy on policy bazaar website. After that i received a call from policy bazar agent and he explained the policy. Few days later i dropped the idae to buy any healthcare policy and also told to policy bazar agent that i am not interested to buy any kind of policy now.
But still they are calling me daily from different numbers during my working hours and weekwnd also. It is very annoying and frustrating for me.
Thats why, i am lodging this complain against policybazar and expecting a positive solution from your side.

Many months back i searched for good policy in the policy bazaar website. The agent from the website called me and explained the policy. After which i lost interest. Since then they are trying to call me from different numbers and annoying me. I have been bothered during working hours and private life. I have told them not
To disturb but still they call. Hence i lodge this complaint, swift action is expected from your side on policy bazaar.

Had visited the site to compare a term plan but your telecallers are annoying me by calling evenafter activation of dnd service. They have nothing to do with someone's privacy. They are calling me regularly 2-3 times a day. Trai should take strict legal action against these type of organisations which are not respecting the privacy. Strict legal action may kindly be taken against policybazar.com including wind up petition before apropriate court of adjudication.

My registered number is [protected] and i am a client of your company. On 24th october 2018 i have done an insurance from your company of my beat diesel. My car previous insurance was expired before 90 days car no. Dl10cb6510 and i booked an insurance of digit company on advice of your executive i sended a video after 1 day on policy inspect. Your company sended me soft copy of policy.
Today an executive from digit called me and said we can't do your car insurance because your car have multiple scratches so we can't give you comprehensive package this is converted into third party insurance. This is totally fraudent act by policy bazaar. I want comprehensive package or cancel my policy give my full refund., but your company is not giving refund they are saying we have cancellation charges. Please give my money else i will go to consumer forum

Your executive gave me wrong policy of car insurance on 21st of october and he had accepted this but still now i am helpless none of your executive and team unable to resolve my problem. I am facing lot of trouble and mentally torture from yoir team. This is not recover under irda. And you are responsible for the resolution of customer satisfaction.

Was looking for an sip plan
Policy bazaar team referred a plan by bajaj allianz
Highly recommended due to commissions ofcourse.
All documents submitted as per policy bazaar and bajaj allianz guidelines.

Was asked to pay the first premium online and the rest would be auto debited. Made the online payment.
Keep getting constant emails from bajaj allianz to pay the primum online as the auto debit is not activated since 4 months.
Took the issue back with policy bazaar since they sold the policy.
The representatives washed their hands off saying it is usual process and procedure.

Recommend to be careful of false promises from such "reputed" names.

Hi

Policy bazar included zero dep cover in their quotation of INR 20800.

I got a payment link from digit and made the payment. However the policy that I got does not mention zero dep add on.

Have called up customer care 4 times, they just keep on transferring the calls. Even Aparajita who sold the policy is not helping. Very pathetic experience with PB

I purchased oriental insurance car policy from policy bazar and their customer care executive gave me a policy which has head quarters in delhi and policy does not mention any mumbai branch address though i stay in mumbai. No car service centre is ready for cash less facility. And i had to collect and submit the documents estimates for claim through mail. Even after submitting the documents no action is taken on claim from policy bazar and oriental insurance. No survey was done, they even do not have cashless centre here. Policy bazar completely fooling, cheating people and hides the clauses and facts.

Few days back I was just surfing good sip plans on net and I came across policy bazaar and I just click on site and was going through it.

after some time i got a call from policy bazaar there was 1 person who told me all the information about the sip [lans then i said "ok thanks for your information, but i was just checking but in future if i want to invest then will get back to you " he said ok and phone disconnected but from that m getting hell of calls from policy bazaar.

I am seriously getting irritated now please stop this as soon as possible if i need anything in fiture will difinately contact but not now please stop calling me .

Hi

I have taken an child care policy from policy bazar for my child's education with monthly payment of 10k.

At the time of purchase team have lied me that i should buy this policy today only otherwise it's cost will increase because of some government regulations change. Even though that policy still
Cost the same.

They have suggested me a policy in which they have got a huge cut from my monthly payment.

I have invested 180000 and it's current fund value is just 172000. Its means from last 1 and half years i have no gain but loss of 8k.

Please help me.

Thanks
Shaibya dwivedi
[protected]

I have purchased an old car. The rc is now in my name. But the insurance paper belongs to the previous owner, which i want to transfer in my name.

Please transfer the owner's name in insurance.

My ticket number is pb76069183.

Please call me immediately if your company is really a customer centric company. Or leave this complaint and don't expect anything from customer to use your website.

I have purchased an old car. The rc is now in my name. But the insurance paper belongs to the previous owner, which i want to transfer in my name.

Please transfer the owner's name in insurance. I have already logged a call to policy baazaar crt team. My ticket number is pb76069183.

I have called them many a times, everyone says we can't help you out. Because your mobile no. Is not registered, you are not being diverted to the concerned person.

Pls help me out for this simple problem.

Hi,
I am truly frustrated with policy bazaar. Miss divya and mr amit.
These people are fooling people. After doing the payments and all required medical test and documents, everyday they are coming up with some or other things and just delaying. I told them i m an nri kindly speed up then they are not receiving my calls and no status on my policy. Fraud company... Everything is online and customer is not having any access.....

I have been struggling with the policy bazaar team from last 4 weeks, i dont why no one is responding.

Even after sending mail and calling them for more than 20 times, no one is able to resolve the problem.
My ticket number is pb76069183.

Request is
I have purchased an old car. The rc is now in my name. But the insurance paper belongs to the previous owner, which i want to transfer in my name. This simple thing is not being resolved. Why?

Hi,
I buy term life insurance policy through policy bazaar there agent call me on 8 oct and told me to book policy on same date as if i book policy on 9 oct premium increase. And if i booked on 8 oct premium will be rs912. I booked policy on 8 oct and pay three months premium accordingly but when i get my policy details it show increased premium rs 970. Now when i cotact them they don't answer properly nd said your policy issue after your birthday so premium increase but this thing i already cleared when booked my policy that premium not increase if booked on 8 oct 2018. They are doing fraud to sell policy.

Dear sir,
I applied for two wheeler insurance renewal from your website of "the new assurance company" on 18/10/2018 at 4.40pm of rs 2006 and money has been deducted from my bank account but i did not receive the confirmation message of the policy from your website so it requests either refund my money or issue my policy for which money has been deducted