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Policy Bazaar Complaints & Reviews

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Last updated Mar 27, 2024
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Policy Bazaar
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Policy Bazaar Phone Numbers

Phone
+1 80 0103 3999
302
283
Fax
+91 12 4456 2901
+91 12 4456 2902

Policy Bazaar Website

Policy Bazaar Head Office Address

Ground Floor, 119,
Sector 44

Gurgaon
Gurgaon District
Haryana
India
122001

Policy Bazaar reviews & complaints page 45

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S
shyam sunder Sahu
from Pali, Madhya Pradesh
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refund not initiated

Address:Seoni, Madhya Pradesh, 480661

Sir,
I have purchased insurance policy from policy bazar and paid full amount but after another day they rejected policy and i agreed so mutually agreed condition they said the amount which is paid by you will be refunded within 14 days, but till today i have not received my amount, and the supportive staff who was dealing with me not receiving my call and i have messaged him but not getting response.
Please solve issue as...
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S
singh chandan
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

policy bazaar is fraud company should be banned immed

I purched two policy in july 2018. I had submitted the cancellation request after two days of purchasing the policies. However, i am still waiting for my refund. Whenever i call them and write. They just put my case on follow up for another 10 or 20 days. After 20 days i have to call them again and explain the issue and process goes in loop. They are doing everything but not refunding my account. I would suggest don't approach policy bazar...
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N
nvtr
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not given yet...

Address:Kota, Rajasthan
Website:policybazaar.com/maxlife

I have paid to policy bazaar for term plan insurance of max life insurance co ltd. And paid dated 27/11/2018 wide :e-quote number:[protected].
I have paid rs 12549/- for it :
We acknowledge the receipt of equote no 12549.00 as premium for the mentioned plan.
Max life online term plan plus
Equote no application number :[protected]

Move a step closer to your policy issuance, by filling the form at...
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Address:Pune, Maharashtra, 411058
Website:car.policybazaar.com/proposal?enquiryId=OTMzNTA5NTk%3D&frame=true

Hi,

My name is abhijit borase and my mobile number is [protected]

I have made a payment for my car policy using the below link provided by your company using google pay.

https://car.policybazaar.com/proposal?enquiryId=OTMzNTA5NTk%3D&frame=true

I have inquired in my bank and they confirmed me that the payment is successful and i need to contact the beneficiary.

Kindly...
+3 photos
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S
seemasaxena
from Mysore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

subject:non-reflection of assignment submission

Address:Udupi, Karnataka, 576213
Website:policybazaar.com

Dear akshay kumar, thank you for buying dhfl pramerica group term plan, your certificate of insurance no.
Mf[protected]goounder master policy number mf000415 of paisabazaar marketing and consulting private limited has been successfully issued. The certificate of insurance can be downloaded from https://ww w. Dhflpramerica.com/coi after 3 working days.

22/nov/2018 purchased and paid but didnt get any soft/hard copy of...
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Address:560072

Kindly note I have made a policy and unfortunately I had cancelled my policy... But I had paid my first premium ii n advance from my credit card but I hadn't refunded yet after cancellation ... When ever I call policy Bazaar customer care they always avoid my request .. pls help me receiveing my money back from this fake policy Bazaar.. it's almost more than 30 months...
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R
ranjan_rbl
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

harassment by continuous calling and spamming my email

Address:Gurgaon, Haryana, 560076
Website:www.policybazaar.com

Policy bazaar employees has made a point to harass me even after i told them that i dont want their service. They never acknowledge the dnd on my phone and have rhino skin. They called me at least 50 times and messaged me 100 times to renew my policy. When i dint responded they are now sending watsapp messages to continue harassing. I have already complained to my mobile services provider to block all calls from policy bazaar and if this...
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G
Gaurav Vikram Singh
from Mohali, Punjab
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delay in claim settlement

Address:Lucknow, Uttar Pradesh, 226022
Website:policybazaar.com

I have availed motor insurance for my ford figo bearing number up33ac1555 and i regret to inform that while doing so i have committed a blunder which i will never ever recommend to any of my friends and relatives. It has been more than 2 months but my claim has not been settled yet. Moreover there is no transparent platform to contact higher authorities or complaint about issues. It implies that policy bazaar only sells but doesnt provide...
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A
arunsubashm
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no action on my complaint for more than a month

Address:600085
Website:policybazaar.com

Application/policy - c[protected]

I initially got the policy for[protected] years and made a payment for rs115, 786. Few days later i changed my mind and wanted the policy to be updated for 20000000 for 23 years. Your team agreed that the changes will be done and i proceed to do a medical test. Your site did not reflect the updated policy information. I have been following up ever since confirming if the policy details has been...
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Address:400060
Website:Policybazaar.com

Today 01/12/2018 at 6.08 pm i purchased online two wheeler insurance policy of shreeram general insurance for scooty register no. Mh04df1741 on name mrs. Priya santosh padvelkar. Payment of rs. 965 had deducted but policy has not received yet on my email id : ramesh. [protected]@gmail.com. Please verify the transection and policy be send on my email address. Do need ful as early as possible...
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B
Bharath shetty78
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

your marketing calls

Address:500050
Website:Policy bazaar site itself : entire calling department

Hectic calls and i do night shifts and i need to take rest and attend some important calls if any, but everyday repeatedly continuous calls from number of your year callers, which is not just irritating but disturbing my work and my personal space. I hate to refer anyone to use your shiit website even if your site offers for free insurance and everything. Please do keep some information who don’t want to fed up with your calls. I have informed...
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R
rawatjuhi33
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

policybazaar - cigna medical insurance

Address:New Delhi, Delhi, 110078
Website:www.policybazaar.com

Request you to please help.

I have bought a fresh policy 2.5 months back & it is still not received it neither soft copy nor hard copy.

Policy no: prohlr[protected]

Nobody is helping me out in this neither customer care team, nor service team.

Earlier mr. Atul is handing my case i complaint him 100 times but no he is now not responding.

Now mr. Gagan is handling my...
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C
cagopalrathoreus
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

health insurance/pending refund /booking id : 87781838

Address:Dehradun, Uttarakhand, 492001

Dear sir/madam,

Please refer to my booking id[protected]Application no.[protected]. The policy was cancelled on 28.10.2018 but despite of regular follow up through emails, the refund of rs.12, 604 has not been credited to my bank account.

I would therefore request you to please take necessary action for refund of rs.12, 604 at the earliest.

Thanks and regards

Gopal singh rathore...
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D
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cigna ttk mediclaim

Address:Mumbai City, Maharashtra, 400703

Dear sir / madam,

Requesting you to take action on priority as following the issue since 22nd september but till date not has been resolved. Else i ll have to take the further action.

I have applied below mentioned policy for my customer mr javed... Whose policy has been rejected by cigna saying that customer has not received verification call whereas customer has told me that he has not received single call....
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S
smit vapi
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

frauds and customer handling

Sales person called me on my inquire for medical policy for my father. He informed he can mange on policy from star where no pre medical is required no medical reports are required. And told him star had regret to do so earlier. So he made me talk to some-one on phone and said this can be done took money from me on 20th august 2018 till date no police no refund. I had raise so many complain tickets but still no result. Would advice dont deal...
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sunil akila
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

harassment calls

Hi
Policy bazaar executives are calling me twice or thrice and harrasing by explaining about their plans and disturbing many times. I even activated dnd long back. But they still always do promotional calls and disturb me multiple times. I told them hundreds of times to not to call as am not interested in any policy.

It is really frustration comes out from many o[censored]sers whoever gives any random phone number browsing...
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R
rsgaurav10
from Mumbai, Maharashtra
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car insurance claim pending since long

Address:Lucknow, Uttar Pradesh, 226022
Website:Policy bazar

I got car insured from you people this february and by doing so i committed a blunder. It has been 3 months since i paid from my own to get my accidental car back and even after so much of time u people are not avle to settle my claim. I would never ever buy or recommend policy bazar insurance to any of my customers kin and relatives. Such a sluggish and sloppy service...
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Rohan Ulhas Arkade
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pathetic service by aegon life term insurance

Address:Thane, Maharashtra, 421204
Website:Mail

I had done the payment of 12.5k for aegon life term insurance policy on 10th oct, 2018.
My medical was done on 17th oct as per conversation with sales person the policy need to issue with in 3-4 days but it took 12 days from the date of medical test.
To get the policy i had struggled lot. When i asked the reason they said we had already sent the policy on 17th oct. As per my knowledge medical test and policy issuing date cannot...
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Hayden Pinto
from Raia, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

stop calling me

Website:www.Policybazaar.com

I had checked on the website for updating of a policy and then i found out that my policy cannot be renewed till january 2019 my policy end in march 2019 and i have been called 23 times to renew a policy that cannot be renewed right now and every time the agent calls me up, he says that the policy is due to be renewed next year and then hangs up because he realises that the policy cannot be renewed right now.. Please stop calling me...
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S
ShrivastavaPrateek
from Ahmedabad, Gujarat
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pending refund

Address:Gurgaon, Haryana
Website:Policybazaar.com, [email protected]

It has been 24 days from now i have not got my refund. I have made ample of calls but no one is seemed to be bothered about giving right information. I have generated ample of call backs and complaint numbers none of the got reverted. I asked for a email id to write to, i got of rakhi where i write. She just dropped me a diplomatic mail stating they are working on it. Tell me how much time will take its already been 24 days no refund done...
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