Policy Bazaar Complaints & Reviews

Dear Concerned
My Policy Ref No: 75928725 for motor insurance. I have transferred Rs 8361 on 4th August from my credit card. I was in hurry to get my car insured because i need to attend meeting at Chandigarh next day. So i selected policy Bazar for first time. After money transaction their call centre boy told me to upload video of car as per specification. And i did that also. Post that four times they have rejected my video. Whenever...

Representative of policy bazar mr. Ashish contacted me on[protected] on basis of my enquiry of term insurance with icici pru. Mr. Ashish has logged in all my details after getting all the particulars on mobile and the application no. With icici pru is ob09634748. He quoted me that initially i have to pay rs.2491- as a first month premium for 1 crore insurance and after the medical clearance you can change your plan of payment as half yearly...

Hi - Policy Bazaar is an online portal where we can go and check for quotes. If required we will go ahead and purchase in the portal. But off late, on anytime I visit the portal, your team starts calling multiple times a day. Is this the way you run your business. where is the privacy policy to ask you guys not to call us anymore. If required we will go and browse for information in the portal. Can you please check and ensure that I dont...

My issue is long pending with policy bazaar wrt refund against apollo munich health policy bought on 3rd june, 2018, which was suo motu cancelled by the company on the pretext that previous year health policy soft copy was not provided by me for portability from max bupa to apollo. (This was because i didn't receive any mail nor they called me even once to ask for previous year policy copy and when they can call me hundred times a day for...

Company keep on calling for their marketing. We insisted many times not to call but they say it is an automated call generated from the computer making us fool. We are not longer interested in receiving calls and the disturbing is very frequently mornings afternoon bad evening. We no longer interested in receiving calls for marketing your products. Kindly take action to stop calling us...

Hi,
I have bought 2 wheeler insurance policy - s8714510.
I have selected bharti axa policy having insured declared value as rs. 38, 931 but when i downloaded the policy it is showing idv as rs 33, 369.

I followed up n number of times but still my issue is unresolved.
Customer care is also not responding properly.

In future, i will avaoid using policybazaar.com....

I have apply mutual fund through policy bazzar on 27 July- 2018. But same day(27 july 2018) i have request for cancellation mutual fund and request to for money do not deduct from my bank account. I have tried many times phone calls to policy bazzar mutual fund. But no one pick and connect call. Today 10 aug 2018 Rs. 1000 amount deduct from my bank account. Please reverse my amount....

Dear sir/madam,

We had made a payment and booked a policy of bike no. Br-53b-8395 wide payment ref. No.[protected]Ticket id - pb[protected] on 03 aug.2018 but till now we have not received policy of the same. When we try to call customer care toll free no. [protected] then phone do not connect to customer executive.

Please help me out.

Regards
Sabir ali...

I tried to renew my car insurance online via pb and amount got debited. Since it was a failed transaction the pb agent forced me to pay for another policy by making me believe that first amount will be refunded. But after purchasing second insurance i got email that my first payment also is success. Then i raised a complaint to get refund of second policy and for that pb replied that i need to submit adhar card, pan number and an admin amount...

I have applied a term insurance through policy bazar. It was told me the processing will take 10 days, but it didn’t happen. On regular follow up the agent (Gagan and few others) keep on saying that it is under writing.. Blah blah, all positive assurance. Suddenly i got an email after 1 month that my application got cancelled on my request.. Which is baseless.. Now i m trying to reach policybazaar and those agents but noone responding....

Hi, myself sourav tried to renew my 2 wheeler insurance today & at time of payment it displayed a failure message. But the amount is deducted from my bank account and they told us that successful transaction is showing to their system.
Therefore i would request you to do the needful about this matter. I'm sending the failure message as attachment.

Sourav maulik
Sourav. [protected]@yahoo.com...

Hi,

I want to make complaint about my premium i made payment for a policy after making payment policy bazar executive sending mail stating premium has increased by 20percent so have to pay more which is has not been told to me before i asked executive n number of times but any hidden charges or any extra payment he clearly mentioned no not at all.
So i have made payment for it now sending mail stating have to pay extra...

I have never seen such a worst website ever in my life. I log into the website to invest in sip and where ever i click it opens new tab of advertisement. This is really frustrating. This is the worst worst website i have ever seen.

I will ask akshay kumar as well to consider this, why are you being a brand ambassador of such a frustrating company whose major business and revenue generation motive is to earn from google ads,...

I had canceled my policy on 12 the july and yet not got any refund of my amount of 25k as i am not getting any help for processing the documentation. I don't want to go with porting my policy.
Please let me know by when my refund will be processed.

Hi! Your request pb59759061 has been received. Our service agent will get back to you within 24 hours. Team policybazaar from mail - noreply. [protected]@policybazaar.com...

I have been getting disturbed a lot by policybazar agents with calls and messages. Daily i am getting messges and calls and i had requested them not to disturb. But today one more executige called me and talked all rubbish with me and he told he will keep on calling me and says i can't do anything and asked me even go to consumer forum. I am really getting mentally disturbed. I request concerned to take appropriate action against the company...

I’m really fed up of calling you guys. Its been 5-6 days now with no response except that ull get a call back
Shagun, farhan, god knows who all...

Please can someone call me urgently else im going to take you guys legal...

Dear team

I have tried to contact you all since 6 days now with no response. Everytime u call, u get to hear that we will arrange a call back. Does it take 6 days to...

Applied for a car insurance on 2nd mar, 2018 with policy bazaar team and a payment of rs 12391 was charged. Car inspection was carried out through an app provided by their team. Once the inspection was over the underwriter rejected the insurance application. Ideally refund was to be credited in my account of rs 12391 within 14 working days. Post 14 working days when enquired with policy bazaar it was told refund already done. I need to cross...

Hi

My name is kinshuk garg and i have made a payment of 17000 to policy bazar for issuance of health policy on 18th july till date no policy has been issued to me even after my medicals have been done. I have not received any payment receipt for this and is now tired of doing follow ups. After speaking with their
Ad visor shresta it appears to be an issue with their system as they are now asking for payments message...

Hi

I have enrolled the policy([protected]-New India Assurance) on through Policybazaar on 27-5-18, but I have neither received the policy copy nor got the refund.

I am fed up trying to reach your customer care too. I am surprised to see that, policy bazaar is still using the customer fund even after 55days. If i will not get my money on or before 25-7-18, i will have to go for the legal option.
br...

I was asked to complete all the details on the Registration process on 19.7.18 in the SALES POINT and was allotted the Registration no. ADCD17637.
After submission of all my all personal and Bank details with upload of the KYC documents - PAN, AADHAR, Cancelled Cheque my code is not showing the option "Buy Now" in the Sales Point App.
I want to deactivate it now as now I am told to deposit activation fee which was not told earlier...