Policy Bazaar Complaints & Reviews

Dear sir,

The claim for my vehicle with
Policy no: s8648832
Policy type: private car comprehensive cover
Registration no: jk02bn 8179
Make: mahindra tuv 300
Chassis/ engine no: l39447/ 223628

Has been rejected on the plea that the claim had already been taken
Earler, which was not mentioned while filling the policy.
This is to bring to your notice that i had filled...

Dear sir,
I regularly visit your site to know about term insurance plan. Last i visited 15th of this month. After that mr yeswant kumar (Title not remenber) called dated 16th of this month in first half. I talked him very politely to know what i have not aware. But they said to me - aap kitna padhe ho, kish language mai samajana chahate ho.
Is it the way to talk with customer?
I was very shocked to listen these language...

Hi concern,

This mail is in regard to my car insurance policy[protected] which i bought from policy bazaar.com on 27th april 2018. However policy got rejected at their end and i was told that i will get my refund in my account within 7 working days. It's been 3 weeks now and i am getting the response from their team that i will get the amount in next 2-3 days. After repeated calls and mails their response is same and i did'nt...

I took policy by paying online on 8th of may 2018, the money was deducted and they never sent policy and everyday giving different email address and phone number and promises that it will be given in 24 hours. I am yet to receive the policy. I sincerely request people to buy directly from insurance companies thought they may charge you 500 ra extra atleast you will have policy. Now my car policy has expired and no policy and no response from...

Travel policy was taken for parents. Very upset with how this was handled.. Or rather not handled. 1st complaint policy was issued in wrong name. Kunwar was handling this. After this your company had no idea about the pre existing diseases that were selected during taking policy. Emails after emails were sent by me. No reply from [protected]@policybazaar.com. Travel is over. Thankfully i did not have to use the insurance.. As god only knows what...

I have made a inline payment to star health through policy bazaar on 7th may 2018 of rs.26, 618, the payment was deducted from my bank account but the said amount was not credited in the account of star health. Agent named wasim nisar mir is not picking up the phone now, thus, i am not getting the actual status of my payment.

Request you to please resolve the issued asap and take stringent steps towards policy bazaar....

My self inderjit singh saini residing in city paonta sahib, district sirmour, himachal pradesh.
Intially i applied for term insurance with max (No.[protected]. While filling the form by mistake i put the city as chandigarh. I requested policy bazar customer care team to get my city change. They told paonta sahib is not coming in the list but sirmour is there. Accordingly i proceeded the policy with payment and even medical.
I...

I am writing this to address a very serious issue and wrongful information being provided by policy Bazaar to me just to sale the policy.

I purchased a family health insurance policy of Apollo Munich Optima Restore through the Policy Bazaar on 10th March 2017. At the time of purchase, I was offered 6500 Rs vouchers(800 Rs hard voucher * 8) from the policybazaar and I would get that within 15 days and hard copy of the policy...

I have taken car policy of national insurance policy no is[protected] through the policy bazaar .when I call on toll free numbers, customer service representative attend the call and told status will be given to you in 48 hour I have contacted him 20 to 25 times but not money found nor status . All process of claim is completed by surveyer his name is Navneet sukhaniya still rembursement is pending I hope claim team will help. my...

Had purchased policy on 13 April, 2018 from policy bazar.From that I had experience that policybazar, Just cheating customer by proving wrong values on website...
While purchasing policy it show Vehicle IDV = 37, 231/- RS for 1st year and same amount is mentioned in mail from policybazaar...But in policy document it shows 31, 912 /-RS .The copy of same it posted along with this
Since from month I am trying to resolve it from...

I had done my car insurance throw policybazaar.com and after that i received my policy in 7days but i supposed to change my name in the policy so i requested them and thy told me that physical inspection has to be done it took 5 more days all procedure's are done. After that only drama started they are not able to change the name still i am waiting already 4 months done. No development they are still asking me to wait....

Please find the email sent to Anjla Dhir to understand the issue in detail:

"Hi Anjla/team,

Hope you are doing great.

I was an expecting an Reply by now, since it hasn't, i am sending the details again.

I wanted to bring the following under your kind attention:

1. I made the payment of 14584 from SBI bank(26th April at around 4 PM) using net bnaking for the following...

I have purchased term policy from policy bazaar. The consultant from policy bazaar informed me there will not be any charge (Even medical test) if you cancel this policy within one month when it get issued.

But now i want to cancel my policy due to some reason (It issued on 7th april)
Now they are telling that some stamp duty & medical test charges will get deducted from my premium.

And i was not only...

Hi, its regarding 2 policies taken from policy bazaar, 1st is for ulip and 2nd for 2 wheeler, in both the cases it is really a fraud website, wrong information provided every time, for the ulip, it was said that the full amount will be refunded if policy is cancelled within 30 days still 10% got deducted, for 2nd issues i. E. Bike policy it was given wrong information like by taking different information policy was issues on old owner name...

With due respect a cce from your platform using different numbers viz +[protected], +[protected], +[protected] etc keeps on calling me and keeps mum. And he knows the calls are recorded. I have once contacted you for policy query which ended up in such harassment. You are requested to look after this matter please.
He contacts me in +91 [protected]...

[protected] pay*www policybazaar c inr 5000
[protected] pay*www policybazaar c inr 5000

I paid this money to policy bazar for two ulip insurance policy
1) hdfc life and - is fine i received documents
2) bajaj allianz - no information.. At all

Now for bajaj - neither policy bajar replies or neither bajaj is repling.

I paid on 17th feb. No reply yet...

Unneccesary sending mails and messages of policy renewal when my policy is expiring on 13th august 2018..
Complained to customer care but issue not resolved. Talked to ms amrapali 3 times regarding this issue. That ur company is mentally harrasing customer. Then also issue not resolved. This is final complain or i raise this issue in consumer court... My registered mobile number is [protected]...

Sir i done a policy on policy bazar on 12 th june which was done by mistake my relative offline on 8th june. So i inform to policy bazar to cancel my policy and refund my amount as soon as possible. I submit all the documents offline and online. From last 10 month they didn't refund amount. I want a strict action against policy bazar. And provide my refund as soon as possible...

I have taken insurance of my car hp-06b-0203 through policy no.[protected] from policy bazar.
My car meet an accident in feb 2018 and send my car to repair to j. P. Motors, solan.

J. P. Solan lodged insurance claim of my car on 26.02.2018.

Whenever, i am trying to get status of my insurance claim from policy bazar, they are putting the phone on hold by telling their claim executives are busy...

I bought health insurance policy last month and medical test was done by me your executive informed me that i ll get 1450 refund for medical test.
It's almost one month i m taking follow up with you but no one is resolving the issue. I have already created more than 15 tickets for same issue but still it's not get resolved. I have attached policy details in the attachment.
Below are the tickets which i have created and not yet...