Policy Bazaar Complaints & Reviews

I have purchased policy no.[protected] on 17/2/18 from policy bazaar. I have declared that I am diabetic patient and for that, I have submitted all the proofs like my id proof and my family members' id proof as well as my medical report which suggests that I am a diabetic patient.
I don't know policy bazaar agent has committed some mistake and it hasn't been reflected in the policy, for this constantly I am trying to contact...

Sir i take four wheeler insurance plan for my vehicle through policy bazaar in jan 2018. Now i want to change name in policy due to owner ship transfer. I talked to policy bazaar customer care many times for transfer it. I submitted updated rc and uploaded video for vehicle revarification. I am calling in every 2-3 days to customer care and every time a new person attend call and ask my problem and every time tell me your request in process...

Hi, i am anchal gupta. Policy bazaar fooled me for purchasing me bajaj allianz policy.
Just after sending them money after 1 day i realized this is wrong policy i am going to take so without submitting any documents i contacted policy bazaar to refund my money back so they are saying that money had to be given back by bajaj whereas calling bajaj saying policy bazaar had to return money back.

They are fooling me from...

I had submitted bills and provided required information on 7th feb, 2018 but after that haven't received anything from claim dept of policy bazaar or insurance company. I took follow up many times by mail and by calling them but it was just waste of time as they were keeping call on hold for long time and then call was getting disconnected.

Policy number:[protected]
Company name: united insurance
Booked...

Hi team,

Yesterday I issued a policy for my two wheeler Suzuki Access 125 new and today I received a SMS as "Hi, Congrats on your successful Twowheeler Insurance application. The Policy has been issued with ref no. 66278759. Download by clicking http://pbaz.in/FWNJREO" Mentioned policy does not belongs to me. Kindly get in Contact with the respective person and share the correct link for my issued policy.

Regards,...

I had purchased zero dep insurance policy for my car on 22nd april 2017 from policy bazaar and car insurance policy was issued by oriental insurance karol bagh, new delhi. My vehicle met with minor accident as my car wash hit from behind at traffic lights in /chandigarh. I lodged claim intimation with policy bazaar, but did not get any support from any executive. I made hundreds of calls to policy bazaar regarding claim settlement and talked...

I signed up for an online health insurance policy on 2nd april 2018. After making the payment, they send me an email about the next steps which included medical examination. Since i am outside india and not available for medical examination, i lodged a cancellation request and request for refund on the very same day.

Their customer care ignores my refund request (Which i lodged couple of times through their website) and instead...

Hi team,

I'am raising this complaint out of frustration.
This is regarding policy number :[protected].

Subject:- false commitment made.

Firstly i was not very much interested in buying the plan and had also asked the agent to give me some time to think before proceeding. However the agent lured me saying that there was some offer for today wherein i would get additional opd facility...

I bought a health insurance policy via the website policy bazar around 27th dec 2016 along with rs 6500 worth of vouchers (That could be used for buying medicine and/or paying consultation charges of medical practitioners).

It is 3 months that the website has done nothing to provide these to me and every complaint that i make to them is followed up with calls from their call center asking me about the issue, and a promise to...

Dear sir,
My date of birth is 29/03/1993. I wanted to purchase term insurance so i called policy bazaar on 28th march 2018 as my premium would have been increased the next day. I had a talk with one of their sales executive named "shadat khan".
I told him that i wanted max life insurance and subsequently he told me the premium as per my term period and other details of my choice..
Then he told me that he is sending mail...

Subject: COMPLAINT Health Insurance
1.The health app Activ Health of Aditya Birla is not working at all...even after communication with customer care number of service center...[protected]
2. I told Agent that I had hypertension in past years...although not taking medicine for it...and I wanted to mention this as pre existing disease...She said it can be modified during verification call and when I got call I was told that...

Dear sir,
I am Bhushan Bhalerao my contact. No. Is [protected] & my email id - bhushan.[protected]@rediffmail.com
Date on 19 March I pay of Rs.7241.Royal Sundaram policy premium via policy bazaar.com, Due to some documents issue/problems so don't done complate Portability procedure, so our Customer care say to me after some days Refund your money your account, so now don't receive me this. So pls. Check & Refund it.
Ref.id...

Dear sir,
This is to inform u that on sunday i purchase a bike insurance of New india assurance from policy bazaar as insured Name Pankaj kohli instead of Sampuran singh(My father) by mistake so this is my humble request that please change the insured name in that insurance of bike...it will be grateful of yours
Thank you,
Yours truly,
Pankaj...

When i decided to buy a policy for my two wheeler, and i searched for the same in policy bazaar website, they have showed me that i can choose my idv value. I have choosen my idv value as rs. 88, 224 for the company of new india assurance co ltd. They have taken total details and guided me to the payment page, there also it was showing idv value same which i selected. But after payment done they have issued my policy. When download my policy...

I have taken a health policy for my niece and my father-in-law, from which i have to close the policy for my father-in-law. When talking to her employee gajendra chauhan, the message, meenakshi sharma on the 26th to 28th february, if she canceled the policy within 25 days, it would get 100% refund but the policy of my father-in-law was issued on february 28, which is still 25 days even if not, 25% less is paid and that is to say that if the...

There is about 3 months passed from my third party insurance policy issued.
I have applied for mistaken information to be corrected, and gave required all appropriate documents.
But nothing seems favorable from policybaazar.
Till now no one response properly, when should i get my updated policy.
There is always mail shown postponed date on the date they commit to give corrected policy. It happened 7 times of their...

Dear representative,

I have purchased a policy from this website "policybazaar"
Booking id 59653056
Policy no[protected]

Rc transfer has been done now the ownership transfer of insurance has been left, since 1 month. Till now the problem is being not resolved. If i had purchased this policy locally then it has been fix in just 1-2 days. But the service of this website is really ridiculous....

Please to inform you that rupees 7061 has deducted from my account but i have not received policy in my email.

Below message from bank
Your a/c 462033 is debited with inr 7061.00 on[protected]:22:23 info: pur/www policybazaar com/gurgaon/www policybazaar com/seq no[protected]. Call [protected] (If in india) if you have not done this transaction.
Please look into the matter and refund the same at the earliest.br...

I paid 49k for my parents max bupa health insurance on 1st feb 2018, i had started getting calls that the policy for both has not been accepted for my mother & only my father is eligible for the policy around 11th feb, since i wanted a floater policy for both, i refused to go ahead with it & requested a refund, my refund request was approved on 23rd feb 2018 & since then i am getting calls from then every 2 days & every person talking to...

I’ve renewed my insurance policy using future generali scheme.
63455224 is the reference no. For payment initiated on policybazaar.com.
The transaction ref no is igadbwmdk2 for rs.12615.0 on 10-mar-18 20:58 by sbi.
I would like to know status and confirmation receipt of my policy.
The statement of bank account is attached for the ready reference....