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Policy Bazaar Complaints & Reviews

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Last updated Mar 27, 2024
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Policy Bazaar
Customer Service Contacts

Policy Bazaar Phone Numbers

Phone
+1 80 0103 3999
302
283
Fax
+91 12 4456 2901
+91 12 4456 2902

Policy Bazaar Website

Policy Bazaar Head Office Address

Ground Floor, 119,
Sector 44

Gurgaon
Gurgaon District
Haryana
India
122001

Policy Bazaar reviews & complaints page 62

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C
CustomerIgnore
from Mundi, Madhya Pradesh
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ignore the customer when they don't have proper answer

Website:www.policybazaar.com

I need reliance general insurance quote from policy bazaar. I have current customer of reliance general insurance.

When i interact with online chat from policy bazaar mr. Ronit arya. Welcome me.

They give quote all other insurance company except of reliance general insurance.

When i asked i need or need to compare reliance general insurance quote from policy bazaar this will not be possible they...
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G
Ganesh Naghu
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

car insurance policy with wrong not name and still not corrected

Website:www.policybazaar.com

I took car policy from policy bazaar on june. There was a spelling mistake on my name so i requested to change it accordingly. Initially i was asked for my rc copy which i provided and they promised they will provide my insurance copy with correct name in max 10 days. They didn't. After multiple followups they again asked for old insurance which i provided and promised will provide within a week. But didn't. Last month again they started...
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K
kushalgupta09
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not refunding money

Address:700055
Website:www.policybazaar.com

I had booked an HDFC Term Life plan with policy bazaar on 6th Sep 2017. I was told that I can cancel the policy within 30 days. I emailed them for cancellation on 7 Sep 2017 and I received an acknowledgement email from them on 08 Sep 2017 regarding the cancellation. The request has been forwarded to the concerned department and they will contact me. I have been trying several times, they say that they will arrange a call back but no one calls....
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A
aradhanasahu
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

policy papers not received

Address:Bangalore, Karnataka
Website:policybazaar.com

Policy bazaar is a fraud! Please dont take any policies from there.

I paid.
They rejected my self inspection video which i uploaded
I raised for manual inspection request
A guy from the policy department came and he did the manual inspection but still nothing happend
I kept calling policy bazaar many times.
They arranged for another manual inspection.
There is no guarantee that i will...
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H
harpreet gujral
from Jaipur, Rajasthan
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motor insurance refund not received

Address:122001
Website:www.policybazaar.com

I have purchased policy from policy bazaar website. At the time of buying by mistake two transactions were made and i called customer care and asked them to find me a solution but from 21st july'17 till present 15sept'17 they havnt found a solution. I have sent numerous amount of mails to them and called them several times but no response. They reply that they eill keep me posted...
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I
Ilhan
from Bengaluru, Karnataka
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not refunding my money.

Website:policybazar.com

My policybazar registered number is [protected]. I ve booked a policy for my two wheeler insurance (Oriental) for the sum 2010rs.. The payment got failed, while 2010rs has been deducted from my bank account. The payment refrence num is 51193349. I ve talked with their executives she told me that it will be get refunded with 24hrs, but it wont got refunded.. Please help me.. They are cheating the customers.. Ask them will they refund my money...
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Website:policybazaar.com

Hi team,

Car details : honda city diesel
Diesel
Pb12 y 3689
Payment was made on 9/9/2017 at 16:36:

Please find below the email which i have sent to policybazaar.com

I hope this is the last time i am explaining this in detail and get the issue at hand addressed. Attached are the payment details, which includes the transaction id as well. I have already sent these 6 times and...
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M
Murali Kannan T
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

policy copy not delivered

Website:www.policybazaar.com

I've taken a insurance policy for two wheeler with Policy Bazaar and paid the full amount whatever they've quoted. They provide a link to download the policy copy, but the link is not working.

Even after 4 working days I didn't received the policy copy. And I have made complaints through their mail, phone and live chat. But every body whom I talked with want to skip their duty and just said I'll receive the policy copy soon.br...
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G
gopal.kona
from Adoni, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

policy premium payment mode and the deducted amount of first 3 premiums not submitted to insurance company

Address:Hyderabad, Andhra Pradesh, 500058
Website:policybazaar.com

Hi, i am kona raja ratna gopal, is with policybazaar id 45577366, has taken a term policy of bharti axa with no.[protected]. While registering this policy, policybazaar insisted to make premium payment through policybazaar. They assured that mode can be changed any time. So i made it. But now they are not responding to my call for any regards. And the surprising thing is that they have not paid my deducted policy monthly premiums to the insurance...
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Address:Nashik, Maharashtra, 422009
Website:policy bazaar.com

On 7th sept. Was my car policy renewal date, so i did my car policy renewal.
While processing money got deducted from my account 3 days back till date not received single message or soft copy policy.
For same more than 15 times i called call center but every time i was received following fake commitments.
1. 8th sept. Got call from mr. Mandeep - he asked for money deducted message and i was forwarded message on no [protected]....
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M
MANOJ MAL
from Delhi, Delhi
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policy bazaar is fraud... call me to confirm - 9953964163

Address:New Delhi, Delhi, 110006

Hi,

My policy - [protected]
Plan name: bharti axa life flexi term

Continuing with my ongoing issue with policy bazaar, i have received notification from bhartiaxa that my policy is being lapsed because my two months' premium has not been paid however policy bazaar has charged me all the premiums before due date already.

Please do not buy any policy from policy bazaar. They are absolutely...
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U
Urmishoza17
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

iho card not received from 2 months and 3 days

Address:Ahmedabad, Gujarat, 382481

Dear responsible,

I have not received iho card from 28-jun-2017, however i was commited that i would received the same in 15 days. I want answer for delay and today i am badly illed and i want the card to consult a doctor around my area. This is not acceptable and i will claim for this inconvenience to me.in addition the policy was sold by mr. Vikram sharma by offer me iho card for 1 year. I have not received card yet. Means...
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J
from Noida, Uttar Pradesh
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car policy not received

Address:New Delhi, Delhi, 110019

This is to inform you that i have applied for a vehicle insurance policy on 26th august. And till date we have not recieved any policy details and we are running the vehicle without any policy instrument. The policy got expired on 25th august.
The registration no is dl7c k 7549 in the name of sushmita b dutta.

Requested to kindly resolve asap

Joydeep dutta
[protected]...
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M
MANOJ MAL
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

policy bazaar is a fraud

Address:New Delhi, Delhi, 110006
Website:Policybazar.com

Hi,

My policy number - term plan[protected]

This is with respect to my bhartiaxa term policy purchased via policy bazar in may'17 by paying two months premium in advance.

Policy was issued on 10th july'17 with adjustment of only 1 month premium rather than 2 with a next due date of 10th aug'17.

Then 2 deductions of 1411 each were made from my credit card on 9th aug'17 by ecs...
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B
Bibek Sahoo
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint on policy bazaar telecalling executive

Address:Gurgaon, Haryana, 122003

I got a call from policy bazaar tele calling executive on dt -30th aug'17 on 3.51 pm & my mobile number is [protected]. He is discussing about term plan & i am not ready to take this plan at real time, because of some personal problem. But that executive scolded me & speak rudely that why i am wasting his time, if i am not take this policy. His talking style is very poor & use some unusual word to me.

I think that was a poor...
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S
Satamanyu Sahoo
from Bengaluru, Karnataka
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cancellation of policy and refund not yet generated

Address:560037

Hi i have taken a policy of health insurance and also cancel it, aftr cancellation policy bazar told me i will be getting refund amount soon. Since 1 month i am following but no refund initiated yet. Can you please resolve my query. My register mob number is [protected]. I am very frustarated with policy bazar's policy.

I have called customer care so many times but they are not listening to my problem, they are only checking...
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M
mohsinshaikh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

term insurance policy from aegon life not issued from past 3 months - 517400193344

Address:411002

I have paid my premium and submitted all my necessary details before my birthday. But the policy is still not issued due to technical problem at aegonlife even after 3 months. Now saying that dob has passed so premium has increased. How is it justifiable when i have paid my premium on time. Due to issues at your end why shall i am being harassed from past 3 months.

Reference id : 45575323

Kindly resolve this...
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Address:New Delhi, Delhi
Website:www.policybazaar.com

I made a payment of inr 1258 two times from my axis credit card to purchase tata aig insurance for two-wheeler (Honda activa 125 gj 06 ln 3480) on 29th and 31st july2017. The payment was deducted from the card however the policy was not concluded and there was no receipt or policy issuance subsequently. I made a third transaction by amex card and it was successful ([protected] 00). Regarding the refund of two failed transaction i spoke to...
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P
from Jamshedpur, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

4 wheeler insurence

Today i have done a renewal premium for 4 wheeler bajaj (Ref. Id:49906285 and immediately money was paid. But immediately after that i got a call and asking for so many thinmgs like installation of app sending photos of vehicle etc which is really a long process considering office hours. Its very unfortunate that dspite payment policy not issued and i am in deep tension and baja allianz is also not responding which is also a matter opf great...
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Address:Vadodara, Gujarat, 390019
Website:www.policybazaar.com

Pls note that i purchased two wheeler policy for my activa on 29 th july 2017 from policybazar but till date i didnt get sany policy.
I called them no of timeson toll free no. But everytime they just ask me to wait and gave me mail to assure... But they fsailed to provide me the policy.
Lastly i requested for the refund of my amount.. And they agree and replied refund will be initiated.. But no confirmation mail or refund reached...
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