Policy Bazaar Complaints & Reviews

I've purchased investment plan via policy bazaar and later i canceled it on the same day itself. The payment was done during the purchase of the plan. But still now, i ve not received any refund details regarding the cancelation.

I talked to few representatives in policy bazaar and they were talking like boss of me treating like am the beggar who is asking money with them. Telling it will take more than 12 working days to...

Hi,

I am not interested in your products. Your employees are constantly mailing/messaging/whatsapping. Today i received whatsapp messages. By what means is whatsapp an appropriate medium to reach out??

This is intrusive, close to the point of harassment. I insist that i don't receive any phone calls any more. Especially the messages on whatapp.

This horrible experience ensures that i won't refer...

I had paid an amount of rs 1176/- towards renewal of my existing two wheeler policy from policy bazar online portal on 30th sep 2017. Till date i haven't received any policyor refund! Instead i am battling up with their customer care every day but they are providing fake assurance and fake detaills about refund. On 4 th of oct they gave me a written mail about refund within 7 working days but now the customer care team teling that till now...

On july 24th i made transaction of 1265 to tata aig via policy bazar for two wheeler insurance and that transaction was failure again on july 31st i made another transaction that was successful for my first transaction which was made on july 24th i did not get my refund amount. These people are saying same thing from 2 months that we are looking into it. Please take this one serious offence and take necessary action on this fraud guys....

I had paid an amount of rs 1167/- towards renewal of my existing two wheeler policy from policy bazar online portal on 30th sep 2017 for tata aig. Till date i haven't received any policy! Instead i am battling up with their customer care every single day since then. I am immensely disgusted & humiliated by their false commitments on daily basis over mails & phones.

More to add, their mails have started bouncing back now. I...

I approached policy bazaar for health insurance. Initially everything was fine and money was taken for a royal sundaram policy. (Paid through credit card). Within a week a call from policy bazaar says that we are supposed to go for a medical check up. I asked them why didnt you tell this before? I would have paid after the test clearance. We left it and went ahead with the medical tests. Now the company is offering the policy but we are not...

This is very embarrassing from policy bazaar that we have pay the amount of my car insurance and told to video of the vehicle. First time the video has been done policy bazaar call us that the front windshield survey is not ok after ward another virtual video is done and that has been accurate but still they are saying that the video has not came on clear basis and other cars is seen. Shall i have to make the video on road so that it will...

Hi team,

I want the change in the policy owner name. Currently it is printed as mohit oberoi. I want it to changed to sumit oberoi.

I am following up with you since 2 months over mail but issue is not yet resolved. I will not hesitate to go to consumer complaints department, if the issue don't get resolved within a week.

Kindly do the required changes in policy copy and send the latest copy at...

I purchased a car insurance renewal policy of hdfc ergo through policy bazaar. On submission of claim with hdfc ergo my claim got rejected against the reason that the insured name on policy is not matching with the insured name on rc book. The car is registered in the name of my employer while the renewal policy got issued in my name through policy bazaar. Now upon submission of request for policy correction with copy of rc i have been asked...

Dear sir/madam,

Myself sh. Chayan basu, (Application no.[protected] disagree with your proposal against revised offer sent by you.

Therefore, you are advised to pay back the whole amount as soon as possible paid against the policy.

Along with want to draw your kind attention that, i'm extremely dis-satisfied by the services & miss-communication of policy bazaar & max communication team to not...

By mistake this time i bought my bike's policy from very poor policy bazaar. After 1 month when i was about to claim insurance after i met with aciident i came to know that they have misprinted my policy date, instead of 22july they printed it 27july which disabled me to continue my claim process. The moment i called them regarding this they told me this will take more 4-5 working days and they agreed that this is their fault. After a week...

I have done insurance renewal for my four wheeler. The insurance start day was wrong, hence i called customercare for the same and there customercare representative told to do new insurance and the previous insurance renewed with wroong need to be cancelled and refund amount of 16300 we will be refunded. I did the same can did new insurance and applied for cancelled the previous. Its 26 days since then i call and send mail (Cancelled insurance...

Dear sir/ madam,
i am bablu mondal, i credit a car insurance from your company which certificate no is-s8630173. I also get my certificate but here some mistake of my car insurance certificate about my car. You insurance company displayed the car detail is - mahindra bolero plus (diesel) with ac bs-ii 9 seater but my actual car detail is according to the my car blue book - mahindra bolero plus with ac 9 seater bs-iv.
br...

I have taken car insurance policy through your policy bazaar (Policy no:-[protected]). May i know the reason for my claim settlement of only rs.20000 against the claim of rs.26408. I had done all types of job for repair in the authorised show room of maruti and all the expense was genuine. Then why there is deduction of amount in the claim as i was availing the zero debt policy. Can you please explain why a customer will opt for...

Hi team
My policy no is [protected] - shrikant patel.
I have bought policy on 18th july 2016 through policy bazaar and its been 1 year now. I want to below things to be done-

1. Opin (One time password)
1. Switch fund to "accelerator mid cap fund 2 bajaj allianz"
3. Change portfolio investor select so i can change the fund by my own.

I have called to pune branch and they said call to...

Always been a customer of policy bazaar. Took my auto insurance a few months back. Opted for an insurance which was providing road side assistance along with the yearly premium. But the agent told me as i am regular customer so policy bazaar will send the complimentary roadside assistance. But, after multiple follow ups there is no response. Its disappointing to see that some on promise something you will provide the add on but its not given....

Dear sir/madam,
i get a car insurance via policybazaar.Com at the company of bharti axa life insurance. My policy number is -s8630173. But my card insurance car detail is somethings wrong . My car insurance car detail is mahindra bolero (diesel) plus ac bs-ii 9 seats but my actual details is mahindra bolero (diesel) bs-iv 9 seats.
So i want to change my car detail according to my blue book which is attach and send to you....

My claim is pending due to buy insurance policy online through policy bazaar i have purchased 0 debt policy but given instruction policy bazaar / oriental insurance company i have for repairing of my bike in 12th july but my claim is still pending it is worst service of my life i never recommend anyone to buy policy online its lost of money and waste of time.
As given instruction by mr mandakani / policy bazaar executive i have done...

I did my two wheeler insurance renewal on 19th sep 2017. Till now i did not get the policy. Daily i am calling customer care and asking the status. Daily they are telling today you will get. Daily i am spending more than 15 min to customer care. There is no proper response for the complaints. Really i dont want to waste my time with this problem. Please share me the procedure for amount refund. My old insurance is already expired and currently...

Hi,

I renewed my car insurance policy on 16-sep-17 from policybazaar.com. Policy premium of rs 4712 was deducted from my bank account but policy was not issued from policybazzzar.com. I called on customer care and also send several mail to policy bazaar but they have not provided my any soft copy of the policy.
My car number is rj14cw8758 and policy opted for renewal was future generali.
My car policy has already...