Policy Bazaar Complaints & Reviews

I am rajashekar i purchased a two wheelar insurance for hero glamour bike throw policy bazar for united india insurance on nov 29th 2017 still now policy not issued but how policy will start on dec 2nd it's mentioned on my booking receipt. I have n'the received any soft or hard copy. I called several times and i request compliant many people not responded. Please sanction as soon as possibles other wise i will file a petition in court. If not possible please give refund my money and also please find attachment.

My husband is traveling we had to renew our car insurance I did not check with my husband and went ahead and bought a car policy from policy bazaar website and have made a payment of 16582. But later got to know from my husband that he had too bought one more policy.

Post that I called policy bazaar customer care and I was informed that I should write to their id which is [protected]@policybazaar.com and have shared the provided them with the details of the other policy which was purchased by my husband, I have been writing to them but have since 5th of Dec and until now I have not got any confirmation or revert.

The details of the policy purchased by me as follows

· Insurer Name: Bajaj Allianz
· Premium: Rs. 16, 582
· Your Policy No: OG[protected]-00083291

I am also attaching the details of the policy purchased by my husband. Kindly help me get my current policy with you and provide me a refund for the same.

Have gotten a policy from you guys, app id 40285961

I got a idv of 220, 500.
My car was stolen at[protected], and i reported the same and submitted all the documents by oct10 (They asked lots of vague documents).

Not after chasing and calling them for months, they told me i can be paid 165, 000 inr instead of 220, 500 because i have chosen a higher idv.
I told them idv was provided by policy bazaar and royal sundaram, but they say to increase the premium broker may sell high idv policy but it is not right at all and royal sundaram bears no responsibility for it.

I further told them only they issued the policy.
So they are now saying they will offer a replacement vehicle only and not any amount as it is sold by a broker and amount was not authenticate.
I gave 10056inr of premium instead of some 6000inr only to have a higher idv so as to secure myself incase of mishappening like this.

I have already filed a case in irda against insurer but they claim it is a mistake on policybazaar side not from their side.

I have emailed you guys so many times, you guys come with service center list and looking into the matter email, its been 20 days since you have not responded. I have called customer care they ask me to share my concern on some email id. Your id guys reply they are looking into the issue anad will get back to me and asks me to share my concern on toll free number after sharing all the concern on email.

I took a term plan from policy bazaar on 5/11/2017 and immediately after payment i realized that initial of my name was wrong.
So i raised a requet for cancellation of policy on same day.
Its been almost a month but i did not got my refund.
Since then i am following with their customer service but in vain.
It is so frustrating

Application no:[protected]

Kindly look into this matter.

This is bhupendra chanderia. I purchased a health insurance policy from star health on 7 september 2017 in which the premium amount is paid and till the current date which is 24 november 2017 we have not received the policy. We have also filed a refund complaint but there is no response for it.
We have neither got the policy nor the refund, and it's been a very long period of action.
The details are given below.
Booking id no. : 50917820
Please consider it as soon as possible

I took a car insurence on sep 5th 2017 for my swift lxi vehicle no kl. 25. J. 3277. And i paid the money on online rs 9973/- booking ref no.51925102. After so many making calls i get the soft copy. But till now i didnt get my hard copy. Now its going to end the whole 3 months. If you cannot do this properly i need my fund back. This is my email id [protected]@gmail.com

Hello
Mai Aana name nhi btaugi its confidential policy bazaar is the worst company the Vp of investment department is worst motor and term is also a worst department Mr joy bhatnagar u r the worst guy u know that... employee harsment ka case krna i think better hai apky liy bcoz app jo y 280 dials Per day 3.50hr ka talktime and all that ### jo app bolty ho kr rhy ho is a big buldy ### u paying a salary of just 16000 and in return u...

1)). I paid rs. 17111.00 on 28.09.2017 to policy bazar for purchasing an insurance for my raulalt duster car, registration no. Ga08m 3605.
2). During the finalization of premium neither policy bazar officers nor their website had clarified that the video inspection is the only way of inspection. 3) i downloaded their apps, took video and tried to upload video following their instruction on 17.10.2017, using samsung galaxy a5. But failed. I informed them on 20.10.2017 and they accepted some issue in their software.
4) they intimated me on 24.10.2017 that they are organizing for some inspector to inspect the car and i reminded them for the same on 26-27.10.2017.
5) received mail saying the amount will be refunded without giving any justification/clarification on 2nd, 10th, 11th, 18th and 22nd november 2017 and every time they have extended the dates.

On 17th nov.2017, hr mohini called me for the interview for the designation of mis-executive. It took me 3 hours to reach their office in gurugram sec-44 from my house in delhi.

Hr mohini kept me waiting for the whole day just sent me from one building to another, sent me to mr sanjay singh chauhan, there i wait for 45 min for him. Sitting idle and when he came, told me that the vacancy has been filled and didn't take my interview.

Hr mohini, then told me sorry harsh we don't have a vacancy. Means after wasting my complete day she realised that she doesn't have the opening.

Quite unprofessional hr, policybazaar lacking professional ethics.

I was not the only candidate she has fooled; there were so many other candidates whose complete day was ruined just sitting idle and returned worried to their home without giving the interview.

Hello sir! I booked kotak health insurance policy on 19th september 17 through policy bazar. I paid by netbanking to policy bazar. Next week i got a message from policy bazar that kotak is not issuing insurance to me due to my health condition. They said my amount will be refund in same account from which i paid. But after so my call and complaint in policy bazar, my amount not refunded yet.in every call they said it will take 4-5 working...

Its not just policy bazaar, but more in general in most of the sites, especially the ones related to insurance.
The customer should have the right to go an review the policy and decide.
If he wants then he should have an option to call the policy teams for a service and clearly not before that. I[censored] open any website, first they will ask you to resgister and ask you to provide details, without which they will not allow you to check and compare the policies before hand. It should be the right of the customer whether he wants help from the people or he wants to compare himself.
People will call you and pesture you. If someone says he will check and find out, it means he is not interested and people should not give follow up calls,
Really very irritating.
Wish we had a government policy stating that no matter what ever the website is there for providing information, it should allow customers to view their desired information and should only respond when customer asks for it. The initial form to fill information of the customer should be deactivated with immideate effect on all websites.

Hi,

It seems like we have been cheated by policy bazar. We were looking for investment mutual fund plan/ your agent contact to us and offered investment plan and said it is insurance cum investment plan and he also share other details as well. He also committed that policy can be broken at any time without any locking period as it is investment plan. We agreed and taken the two policy.

Today i contacted to company and asked to break policy they said its insurance plan and locking period is 5 yrs and if surrender before 5 year no refund will be given.

It look like loss of 20k for me. Luckily today i discussed both companies for which your agent has given us the policy and they shared the actual plan otherwise i would have lost more money.

It's good as i have all document which is enough to proof that fraud has been done so i can file police complaint and reach out to consumer court.

Policy team: pls let out on this to resolve the issue or i need to take necessary steps.

Policy :

Regards,
Mohit
[protected]

I had purchased car insurance policy from policy bazar policy no: 211200/96437 from 02nd nov 17. Cv video uploaded next day but policy recieved before cv updation, seating capacity also wrongly mentioned in policy. My policy is not vaid asked policy bazar executives by call me back. After that i had put mail to policy bazar services 5 times in last 6-7 days.

I am trying to correct/cancel the policy but no one can support me what can i do.

I have taken car insurance from bharathi axa insurance through policy bazaar. I registered a claim 2.5 months back and insurance people are not releasing my vehicle because cc of the vehicle is changed. I am calling policy bazaar people every day every hour but they are not responding and insurance people are not releasing my vehicle. Car insurance policy (S5544509)

Policy bazaar is cheating customers.

Worst service experienced ever.

I bought a car insurance policy from policy bazaar and have uploaded the inspection video on pb inspect app. But still i get a call that my video has not been uploaded and my car inspection is pending. It has been 7 days and policy is not issued yet. Policy bazaar is providing a very worst service to the customer and making mock of the customer. I don't want to continue my application with policy bazaar. Please cancel my application and return my money to my account urgently.

Regards
Sujith
[protected]

Car policy ref no:[protected]Provided by policy bazaar)
Ticket request number: pb[protected]Provided by policy bazaar)
Policy no. [protected]p[protected]Provided by united india insurance company limited)

I had booked a car insurance policy with policy bazaar on 29 october 2017 using their online mode of booking. After confirmation of booking (After payment), the details of my car in the insurance policy were filled incorrectly by the booker and policy issuer.
I had spontaneously made contact to the booker about the infringement in the policy, so they provided me the complaint no. Pb22576555 and asked me to mail them a copy of my previous insurance policy and reg. Certificate of my vehicle, so i mailed them the two documents asked by them. But i have not yet received any relief about my problem.

I want them to process following corrections in the car policy issued:
Make: mahindra & mahindra
Model: scorpio m2dicr - s2 9 seater bs-iv
Seating capacity: 9
Type of body: suv

Hello team,
I am completed my payment to policy bazar w. R. T. My two wheeler insurance on 18 oct 2017. There is multiple complaints against policy bazar:-
1. After completing my payment i didn't get any confirmation mail/message from policy bazar for confirmation that my payment successfully done. After when i call to customer care they told me that my payment is done.
2. After no. Of calls & emails from my end on (20 oct 2017) they said me that my policy is not generated & they will refund my amount, but suddenly in evening they share my policy document with me.
3. On policy soft copy they print incorrect insured name & address.
4. I request them to please change insured name & address you print wrong name.
5. Then, they ask for no. Of document invoice, previous year policy, rc copy (Noted:- at the time of buying new policy they don't require any document but, just for correction they require all those document)
6. I forwarded that document too, and now they told that rc copy is not clear & all stupid things too just waste my time. (Noted:- at the time of buying new policy i fill all correct details on policy form still, they print incorrect name & address)
7. Now, i just want my all my amount + 5000 for wasting these much of my time.

I have made payment and payment is confirmed from policy bazaar but the policy is not yet issued. My car number is ap28ck4674. Please do the needful and help me in getting my soft copy. I am following up with their customer service in all possible ways but not getting correct information. I have made the payment before my policy expiration itself.

Thanks,
Kalyan

This complaint is regarding not providing promised complete amount refund on cancellation of new car insurance policy
1. I took new car insurance policy from policy bazaar with royal sundaram, all policy details were correct while i was doing payment
2. When policy issued, car model was incorrect, my dob was incorrect
3. When consulted policy bazaar executive, the quick way to get this fixed is to cancel current policy and issue new one, the executive also confirmed in email that refund would be 100% excluding only admin charges
4. Following policy bazaar executive's advise i cancelled policy with royal sundaram and issued new one with hdfc ergo
5. For cancelled policy when refund made i only received part of premium i paid deducted almost 8k which certainly appeared like admin charge alone
6. Complete break of trust and credibility of policy bazaar executive
7. Did at least 10 follow up calls and no positive response and instead they tried finding fault on my side, but i had all my facts in written email from policy bazaar executive and it was complete misleading information from policy bazaar
8. Pathetic service from policy bazaar and can't really trust their service anymore
9. Made several complaints and all of them still open with 0 response

Dear sir. Maine policy bazaar se health insurance liya. Royal sundram ka or
Hdfc life cancer care plan liya. Hdfc life ka plan abhi tak na to koi active hua h. Na hi koi phone aaya h. Policy date 27oct.2017. Application no hdfc life[protected]
. Plz check the status of this insurance.
Id proof or application no already send to hdfc life e mail or whatts no.