Policy Bazaar Complaints & Reviews

Dear concern,
I am kuldeep kumar ([protected])
Please help i am facing continuous issue regarding the refund one of my policy cancelled by me (Booking id[protected]. The agent (Arun kumar) their who first made a wrong policy by giving wrong direction (Like new and not knows how and where to fill details) than ask for the another policy and his manager (Prashant) and sales deputy manager (Shailja charan) commit and said they...

Sir i was renewing two wheeler policy o[censored]nited india assurance for mh02cj8539 but if failed and my rs 895.0 deducted from debit card transaction date 3/01/18 after 10 days i have not got refund so pls refund early as possible
Thank you
Contact[protected]

Rs.895.0 on paytm against order id p1190126.
Sbi debit card 459xx8729 for a purchase worth rs895.0 on pos 80600912 at shoppaytm paytm txn#[protected]....

Dear sir i had booked car insurance of united india insurance company through policy bazzar on 12 nov 17. During booking you shows in policy premium 5387/-, idv value 447774/- and as a comprehensive policy which i had paid rs.5387/- but when i got soft copy on 15 nov 17 from united india insurance company, they issued me third party policy with the premium of rs.2537/- and idv values shows zero. From 15 nov 17 i have maked 100 calls to policy...

Please help my name is kuldeep kumar ([protected]) and i am facing the same issue. Please help. They have no answers of my questions.

1) why they are not making the refund in same mode on credit card.

2) if all knows that the proposer name get filled wrongly than why they forcibly trying to make the refund on the same name.

3) they are asking for the bank account details or cancelled check for the...

I proposed policy for my mother who is in delhi through policy bazaar portal and paid with my credit card (Indian), policy got rejected by cigna ttk and now they say we cannot refund to the same credit card and require proposer bank details. I don't have any bank account in india.

Why did policy bazaar accept payment via gateway a when they can't refund payment via the same gateway, why do you assume customer have all the options...

I have purchased a car insurance from you with policy no.[protected] with united India.As there was the issue with incorrect IDV and cubic capacity
So as per your sales person suggestion I have booked a new policy with the policy number :[protected] with new india insurance, this also booked by your company. & your customer care said that the money will be refunded within 10 to 15 days.But I have been in mail and...

I had paid for car insurance from kotak which was cancelled and the amount was supposed to be refunded, i have received no arn number but this information:
Please be informed as per the status refund was initiated on 29 june on your citi account, below is the confirmation for your reference:
Pbref0t[protected] from
The email was received from
Sagar pant, customer relationship team, policybazaar.combr...

Dear concern,

I am one of a valued customer for policy bazaar and i have taken policy for my car from policy bazaar as the quotes are good, but i am not aware of the fact that the services are not at all good or satisfactory. I have requested for insurance document transfer for all most 10 days and till date the inspection was not done for the vehicle and i am chasing like # to them customer care executive don't have any...

On 31 oct 17 i have paid 7439/- through online link to policy bazar.com to buy car policy but due to some technical reason policy was not done... After 2 days i have to buy another car policy through policy bazar. But the amount which was credited on 31 oct 17 is still not refunded... I have launched complaint to my bank service and they reply that refund will be done from policy bazar only.. I have again complaint to policy bazar but no...

It's been 5 days when i did two wheeler policy renew from policy bazaar website. Your website shows "sorry transaction failed" but money has been deducted from my account. Even i did complaint on your policy bazaar customer care number but didn't receive proper response.

I was renewing two wheeler insurance from your site. Everything was good but at the time of payment. I went ahead with the process but your site showed me...

Respected madam

I did email to policy bazaar.com regarding policy cancellation (Bajaj future gain), dated[protected] before policy issued date. But the policy has not been canceled yet., for which i have the follow-up to policy bazaar, many times through phone and give to the positive response, but not cancellation policy to till now. Please look into this matter, resolve my issue as soon as., details description as given...

Hi,
I had taken a policy from policy bazar from your site dated[protected], from the person named, kamal verma (Pw04765), he has told me that the policy has cashless claim, but as per the maruti nexa, they have confirmed that this is non cashless. I need proper justification and want to speak to the higher authority regarding this.

Attache dis the mail from maruti also for your reference. This wrong commitment from...

I had booked on 12 nov 17 car insurance with the premium of rs 5387/-, idv value rs 447774/-, comprehensive policy through united india insurance company pvt lt. But when they send soft copy was different as i was booked they shows in policy premium value rs 2537/- idv value 0 and issued thirty party insurance. Just making fraud through customer this kind of companies. I have approximately 150 times contact to policy bazzar but no positive...

Today i talked to arun malik (Sales executive) from policy bazaar about investment plans. He provided information about bajajallianz futuregain policy. But provided wrong details about plan. He did not told me about deductions of different charges against policy. But when i enrolled in that policy today then i got complete information about deductions of different charges but he told me that there should be no deductions of any charges. After...

I contacted policy bazar for my car insurance, they gave me an idv value for my car as 2.5 lacs and the premium of 9600. I have asked them to send them an email and they have send me mails 3 times with the same quotes, they never changed that, they claimed that they have got this quote from baja allianz and it is confirmed with all the addons like zero dep, 24x7 etc. I have made the payment, their executive called me that now i would have...

It's been 1 month when i did vehicle policy from your website. Your website shows "sorry transaction failed" but money has been deducted from my account. Even i did complaint on your what's app complaint but no message received except one that they pass on my concern.
I was actually doing vehicle insurance from your site.. Everything was good but at the time of payment... I went ahead with the process but your site showed me sorry...

Team,
I cancelled my policy 2 dec 2017 but not refund my amount i was mail many time but not revert reply my mail.
My total amount refund 1548 my policy amount policy bazar employee told me total amount refunded i have a voice record
Refund my amount on urgent basis i will legal action on you or i am mentally torcher your services and i will go for consumer court to get policy refund and mental tourcher compensation.br...

I have bought 2 term plans of pnb met life from policy bazaar but due to bad service of the company i cancelled the plans and i requested them to refund my amount 1627 and 1628 respectively. But after a month i haven't got my refund till yet. When i call their customers service they have careless behaviour. I don't know why i bought it from them. Pathetic service and planning to go complaint against them further. I think ban these sites....

Insurance of my bother's scooter (Yamaha raw-z scooter) was expired on 18/09/2017 of united india insurance company limited.

So, i have purchased two wheeler insurance alongwith personal accident insurance from policy bazaar for my bother's scooter (Yamaha raw-z scooter) on 22/09/2017 with total amount of rs. 1558/- out of which rs. 1109/- charged for two wheeler insurance from united india insurance and rs. 449/- charged for...

I have booked a policy on 12th december 2017 by paying premium of rs.3973/-. I have not received the soft copy or hard copy of policy. My earlier policy has already expired on 17th december 2017 and there is no response from the executives. Vehicle running on road without insurance.

Reply received from policy bazaar -
Soft copy for your maruti wagonr (Petrol) 1.0 lxi is delayed. We are looking into this on priority...