Claimed

Policy Bazaar Complaints & Reviews

1.2
Last updated Mar 27, 2024
Complaints 1462
Resolved
354
Unresolved
1108
Quick Links
Statistics
Share
Contacts

File a complaint to Policy Bazaar

Having problems with Policy Bazaar?

File a complaint and get it resolved by Policy Bazaar customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Policy Bazaar
Customer Service Contacts

Policy Bazaar Phone Numbers

Phone
+1 80 0103 3999
302
283
Fax
+91 12 4456 2901
+91 12 4456 2902

Policy Bazaar Website

Policy Bazaar Head Office Address

Ground Floor, 119,
Sector 44

Gurgaon
Gurgaon District
Haryana
India
122001

Policy Bazaar reviews & complaints page 66

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
mynkgrwl22
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Promised that term insurance can claim in this financial year but now they are not reachable

Address:Pune, Maharashtra, 411027
Website:www.policybazaar.com

I planned to invest in Term insurance and avail tax benefit from this in Current Financial year. I asked about the same from Tarun (an employee from the same sector). He confirmed me that he will be able to generate soft copy for the same.
And now I am trying to reach him, he is unable.
I have dropped multiple emails to resolve this issue but no one responded from their Team.

I can be reached at [protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
dr.satender singh
from Faridkot, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non receiving of soft copy of my newly purchased health insurance

Address:Panchkula, Haryana, 134109
Website:www.policybazar.com

I have purchased a online health policy from policy bazar company on[protected], of following details
proposal no-[protected]
insurer & plan name- Aditya Birla(Activ Health Enhance)
Premium paid-Rs.-14, 091.00
Policy bazaar reference no[protected]
mobile [protected]
email-dr.[protected]@gmail.com
sir, i have paid my hard earned money to buy this policy, but after seding so many email to...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Modassar
from Samastipur, Bihar
Report
Copy

Non credit of refund amount due to decline of my term policy.

Address:Gurgaon, Haryana, 122001
Website:www.policybazaar.com

Sir, it is to state that I have entered in a deal to purchase term policy of TATA AIA from policy bazaar. Accordingly, all the concerned documents along have submitted and also paid the premium amount of 10, 381, even medical also done. But after some days got a mail that your proposal has been declined. now i have been requesting with the policy bazaar for more than one month to refund my premium amount but they have not been doing any thing....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anup Nigam
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Improper wrong policy issued/ harassment and cheating related

Address:Gurgaon, Haryana
Website:Policybazaar.com

I did my policy along with my family for travel to France Netherlands and Belgium. I paid premium as per my requirement based on number of countries visiting but when I got my policy through mail it mentioned only one country as Belgium. Other two countries missing.

Now nobody bothers to correct it when I have liitle time to apply for visa for travel.
Kindly solve this problem immediately otherwise keep the money to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
NeerajChandel
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Refund

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:policybazaar.com

Ref. id :39598235
Application No : B[protected]

Immediate Action Required for the pro-longed issue

With the utmost sadness and frustation I want to express the pathatic treatment being done

with me by the Policy bazar and Apollo Munich. The story begin in jan 2017 when I bought

the policy for my parent so that any financial urgency can be met.
But who knew I had to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanjoy Barua
from Bengaluru, Karnataka
Report
Copy

Wrong value of idv in policy

Address:122002
Website:www.policybazaar.com

Certificate of Insurance and Policy No.

VPB[protected]

1. I was offered IDV of 4.13 lac
2. After payment, policy shows IDV of 3.76 lac
3. Please cancel policy and refund or make changes in policy
4. Before buying, you have been pestering me with calls and emails. And now that you have cheated me, it is impossible to contact you guys. Pathetic...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
tvramana86
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Term insurance with icici

Address:Vizianagaram, Andhra Pradesh, 535145
Website:Policybazaar

Hi,
I have received a call from Mr. Dilip(Personnel of Policy Bazaar) for logging in Term Insurance. He outlined that Medical Test will be done for outside Indian for NRI's. The said service is available only with HDFC and ICICI. I had a chat with HDFC and confirmed that medical test would done only in India. However couldn't confirm with ICICI. Mr Dilip has told me to take term insurance with ICICI and tests would be conducted outside...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Deepa_P
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrect details of Insures on policy document making the policy useless

Address:560045
Website:Insurance policy comparator

I bought a 2 wheeler policy - HDFC ergo, providing accurate details and because of their mistakes, they have entered incorrect details of the vehicle owner on the policy document making it useless for us and they are not ready to rectify it nor we are getting any callbacks from them. It's more than 3 months now. Never their toll free number gets connected nor emails are being responded. When buying policy required details where given to them....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amir Chaudhary
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Before sales no reply from team

Address:Mumbai City, Maharashtra, 400072
Website:www.policybazaar.com

I checked out for policy online on policybazaar for a family floater plan.
I got my compliments on call but when asking to provide few details on email no reply from long time.
Got confirmation for only one query from Mr. Sanjay Gangola out of few and still awaiting for others
I have been e-mailing to Mr.Sanjya Gangola from long time but didn't received any reply.

If before sales response is such than how...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
Ram Sharma Vadapalli
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Name on car policy to be corrected as per RC copy provided

Address:411035
Website:policybaazar.com

It has been more than 2 months since i have raised this concern with policy baazar team as "..How long does it take to get the policy corrected in my name as per RC copy provided".

Every time i contact CRT team they are keeping me on hold for a long time and disconnecting the call.. This is ridiculous..

This is not a right way to treat the customer....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
virendra0323
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

After 1.5 months kotak general insurance charged additional premium of rs. 842/- otherwise denied to provide the policy car insurance papers

Address:New Delhi, Delhi, 110074
Website:www.kotakgeneralinsurance.com

Dear sir/maam,
This is to bring your notice that after 1.5 months kotak general insurance increased the additional premium of rs. 842/- in my bill.
When i had applied for car insurance, kotak just asked me that i have claimed any amount in my previous insurer, i had mentioned in last year duration no claimed from my last insurer.
But after 1.5 months kotak sent me the letter that i am not entitle for 50 % ncb due to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shreeshailas Shreeshail
from Pappinisseri, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong entry of my car details in my car policy

Address:586 103
Website:policy bazaar.com

I got hard copy of my car policy from HDFC on 14.12.2016 which was done through policy bazaar, my car is Ford Figo 1.4 ZXI model where as in my policy you have written CHAVERLET, similarly engine No. chessis No. date of manufacture city name written is wrong. I requested several time in three month to rectify the same and issue fresh hard copy. But, till date I have not got it. once again I request you rectify my veh details correctly and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
abhishek.rockindia
from Gurgaon, Haryana
Report
Copy

Cheating case

Address:122002

Application ID: 40919219
My Name is Abhishek Kumar, I have taken help from Policy Bazaar for health insurance portability. Due to misguide of sales executive payment has been processed for a new one.
I want to cancel new policy & get amount refunded in my account.
Please help me and do the needful.

Existing Policy with Apollo munich health insurance
Want to port with Max bupa health insurance...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:560013
Website:policy bazaar

At the time of renewal of my policy from royal sundaram (Done through agent) to kotak general insurance via policy bazaar system allowed me to select maximum ncb and did not state that any ownership change will not be applicable to choose higher ncb. Now due to this error my insurance is not getting approved for a claim. Have had several calls made to policy bazaar and every single time all executive whom i connected told me that higher ncb...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sachin.gupta123
from Noida, Uttar Pradesh
Report
Copy

Medical Insurance - Not getting benefits as committed

Address:Lucknow, Uttar Pradesh, 226004

HI

I have purchased Medical Insurance Policy last month through Policy Bazaar(Max Bupa) from Mr. Utkarsh Kumar. I have received the Policy but as per the comminication received over the phone regadring passing on several benefits after 15 days free look period like - Rs 1000 Gift Voucher of Medicines from Apollo Hospital and secondly Health Card wherein our family would be getting free lifetime consultation free on Dental/Eye...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rafikkhan Khan
from Mumbai, Maharashtra
Report
Copy

Money got deducted but didn't receive the policy

Address:400072

On 27jan i have registered for a policy of 2 whealer insurance of mh04. Ec.4396 bt money got deducted (Rs. 853) bt didnt receive the policy yet so i request to revert ma money back n mail me on
[protected]@gmail.com
As from tht day i didnt apply for any insurance for ma bike
So i do request u to pay me ma cash back
Or u may call on [protected]
Mh.04. Ec.4396...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhishek123a
from Chennai, Tamil Nadu
Report
Copy

Term life insurance refund

Address:New Delhi, Delhi, 110018
Website:www.policybazaar.com

I avail AEGON insurance from POLICYBAZAAR but it couln't succeeded.i asked for refund on 12-Jan but till now POLICYBAZAAR just saying its in process from insurer end.I confirmed from AEGON, i was shocked when they said my AMT already refunded to POLICYBAZAAR .Its means, POLICYBAZAAR is doing fraud with me, they hav taken my money and not refunding....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shyam200006
from Chennai, Tamil Nadu
Report
Copy

Car insurance / Did not receive any policy

Address:400709
Website:[email protected]

I have booked car insurance policy policybazaar.com for my car and got a successful mail fro [protected]@policybazaar.com, below are details.

My account is debited twice for Rs. 11299/- and Rs. 11076/-

Car Model TOYOTA INNOVA 2.5 G (DIESEL)
Car Registration No MH43V4022
MY Order No : 40408728
Insurer & Plan Name Bajaj Allianz (Standard)
Email Id [protected]@gmail.com
Proposal...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sameeulla Bagali
from Coondapoor, Karnataka
Report
Copy

Concerning Term Insurance Plan Purchased

Address:Bijapur, Karnataka, 586109
Website:policy Bazzar. Com

Dear sir

I have purchaed Recently Term Insurance Plan via Policy Bazzar .Com. All Necessary documents submitted and have been acknlwdge by the Insurer, however still there is no news as when the policy will be issued.

Contacted several times to policy Bazzar but have not received sartisfatory response.

My Regaisted mobile no with policy Bazzar .com is [protected].
My Application no is OB06799191...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mahesh Rokade
from Pune, Maharashtra
Report
Copy

Health insurance Apollo Munich optima restore

Address:Pune, Maharashtra, 41137
Website:Policy bazaar

I have purchased new health insurance of Apollo Munich Optima Restore. Paid premium Rs 28698 on 5th February 2017. Policy bazaar ref no 40197834, was assisted by sheetal pw 02170. No news from Apollo yet. After repeated calls to policy bazaar come to know that the form was not filled correctly by the representative and hence the delay. Absolutely unsatisfactory service. No one is accountable. Just keep on saying sorry for inconvenience caused....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy