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Policy Bazaar Complaints & Reviews

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Last updated Mar 27, 2024
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Policy Bazaar Phone Numbers

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+1 80 0103 3999
302
283
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+91 12 4456 2901
+91 12 4456 2902

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Policy Bazaar Head Office Address

Ground Floor, 119,
Sector 44

Gurgaon
Gurgaon District
Haryana
India
122001

Policy Bazaar reviews & complaints page 63

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S
Samirkarpe
from Vasai-Virar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

absolute disregard to customer query

Address:122018
Website:www.policybazaar.com

I have purchased an appolo munich policy through policy bazaar. I had to undergo a surgery and my claim got rejected due to non disclosure. I have been trying to get the policybazaar guys to help me with the proposal form but there has been just no revert. The query raised on 4th aug has still not been solved. Have complained twice to policy bazaar customer care and everytime they say they will call back but don't. At the time of selling...
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J
Jitu RAO
from Korba, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment done but policy not received

Address:New Delhi, Delhi, 465106
Website:Www.policybazaar.com

Respected sir
My payment dedupe in 06augest2017
In policy bazaar payment getaway.
But policy not received. I am complent in policy bazaar but not satisfied this ansuare.
I'm confused ki muje kha sikayat krna chaiye mera payment policy bazaar pe dedupe hua.
Uska UPI address h [protected]@icici.
Payment dedupe1246rs.
Abi tk Ploblm solve ni hue
Sir aap se request hai. Problem solved kr...
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P
from Vadodara, Gujarat
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refund awaited

Website:www.policybazaar.com

— forwarded message —
From: pratik patel
Date: thu, aug 17, 2017 at 9:33 am
Subject: fwd: [#57557]
To: [protected]@policybazaar.com, care, motor

To concern authority,

As i have provided my details regarding refund issue at the last of mail and authority have given final date 15th august (26 july date of deduction of multiple payment), i have not given any refund as i already given...
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R
rai.shilpi
from Siwan, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not received

Address:Lucknow, Uttar Pradesh, 226016

Hi,

I have taken one hdfc investment policy through policy bazzar.
Policy premium is supposed to be monthly but due to some confusion i paid rs6, 0000, in place of rs.5, 000/month

I immediately raised my concern to the sales person and asked to cancel the policy. They assured me that your issue has been escalated and will get cancelled asap and amount of rs.60, 000 will be credited back into your account....
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Address:Raigad, Maharashtra, 410210
Website:policybazaar.com

I booked a policy from policy bazaar on 23rd july for my pulsar 220 dtsfi. But on the policy copy the bike make/ model printed was pulsar 200ns which was wrong and i informed them for the same immediately. They asked me to send me the copy of registration (Rc book) and on 24th july they told me i'll get the corrected copy within a week. But it has been more than 20-25 days and they have still not given my the policy. I have tried to complain...
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C
Chirag S. Raval
from Ahmedabad, Gujarat
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payment transaction issue

Address:Gurgaon, Haryana

Hi Team,

I have purchased two wheeler insurance from policy Bazaar.com on 12th aug 2017 but till that I have not received policy details from policy bazaar and policy from bajaj alliance please do needful in this matter and also I have called 2 time on customer care no. They said we arrange your call with concerned department but I have not received any call so I request you also i have sent mail to them for payment deduction...
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N
nitinkumar132
from Narayangarh, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

term policy not issued

Address:186401

I have purchased term plan from policy Bazaar.com in 3-4 month earlier but till that I have not received term plan policy please do needful in this matter and also I have called 2 time on customer care no. They said we arrange your call with concerned department but I have not received any call so I request you please do needful in this matter

Name nitin kumar
Mob. No[protected]...
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U
Uttpal Kachhawa
from Bengaluru, Karnataka
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transaction issue

Hi Team,
https://www.vantagecircle.com/login
Yesterday i have done the transaction on policybazaar.com for my honda activa .
I was performing the transaction through your payment gateway and i paid the amount of 1095 and then after 5 secs the screen moved to step 2 again and I didnt get my policy page where I can able to download the ploicy of my Activa.

And my amount got deducted that time.
br...
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G
gopalk538
from Calicut, Kerala
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correction in dob in star health optima policy

Address:Nellore, Andhra Pradesh, 524346

I am informed to Policy Bazar operators to correct my Date of Birth while selecting the Health policy from Star Health Insurance. I had Star Health Optima family floater. I request you to kindly correct my DOB as 08/09/1966. I informed the same by phone to Policy Bazar personal and mailed two times but I didn't get any rectification till date. Your personal informed me to take the policy several times and I had the same along with Bike insurance....
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V
vinod takalmye
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ref id 46259708

Address:400607

No progress for my term policy till yet
And for my medical policy star has send me official letter saying i have not declared pre disease for my wife so they are cancelling policy of my wife and issuing policy for other member. First thing is i have declared at time of taking policy, its policy bazaar agent who have not mentioned. When i got policy i informed them that how can star issue policy without medical test where my wife has...
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A
ajay.shrotriya
from Darwha, Maharashtra
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motor insurance policy no. 2311 1002 2148 6600 000

Address:Gwalior, Madhya Pradesh, 474008

I went for a car insurance renewal and while checking it online a representative (Agent code :[protected] quickly contacted me and offered me a free vouchers of 1200 inr for a road side assistance with the policy that i would take. He said he would mail it me soon after i make payment but once payment was made i never heard from him. It has left a bad after taste in my mouth about policy bazaar and i would think twice if nothing is done...
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A
Abhijit Behere
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding issuing policy

My name is abhijit on 14th july i have purchased max life insurance cancer care term insurance plan through policy bazaar. Before booking this plan there executive tushar choudhary called me lot helped me too many time for feel up the form but after receiving payment from my end they have stopped communicating with me after 14 th i have waited for 4-5 days for policy documents after that again i have contacted them regarding my policy status...
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K
Kanchan Lodh Roy
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not initiated yet - waiting for 2 weeks

I have purchased a policy - hdfc click 2 invest from policy bazaar on 20th july and have received confirmation for the same from policy bazaar over email but on the email the application# field was blank. I called policy bazaar helpline number and they have confirmed that the application number is[protected]. On july 24th, i was asked to uploaded all required documents on policy bazaar website and i did that right away. On 26th july, they...
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K
Kranthi Pradeep Gaddam
from Hyderabad, Telangana
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car insurance policy booking cancelled but still issued policy

Address:Hyderabad, Andhra Pradesh, 500047
Website:policybazar.com

I have booked a policy (Liberty videocon) for my car with policy bazar on 26th july 2017. Due to the delay in process, i have cancelled the booking on 28th and requested for refund of rs. 8385/-.
Now i have already renewed my policy offline with royal sundaram on 28th july 2017.

When i checked the email today i have received received my car policy though i have cancelled.

Initially i received and email...
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T
Thakur Gautam
from Delhi, Delhi
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I am complaining about the person who is calling for term plan

Address:Lucknow, Uttar Pradesh, 271201

I requested policy bazaar to suggest some good term plan.
Miss priya called me & i was ready to complete all process next morning.
But next day when miss priya was not able to answer all queries & she involved one of her colleague, he used some words or remarks which should not be used by any company in customer service eg. What were u doing till date? Why did you not call for the policy earlier? Why you delayed? Etc. The customer...
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P
Prateek Pahwa
from Noida, Uttar Pradesh
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regarding my health policy prohlr200001174

Address:New Delhi, Delhi, 110034

I've purchased a policy from policybaazar on 30th jine 2017 & they told me to give me a soft copy within hours. It's already 30 days and they are not picking up the call as well. Totally fraud company. Don't trust and invest. It's better to purchase policy offline.

They are not even calling me about the status. I've talked to the cigna ttk agent at policybaazar (Handling cigna ttk health insurance) deepak, he was assuring to...
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A
arifsaifi92
from Naliya, Gujarat
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not received car insurance not even refund

Address:Gurgaon, Haryana, 141010
Website:policybazaar.com

This is arif
I booked tata aig car insurance on 19th july 2017 it is 29th july now. Still i have not received any policy not even received the refund of amount 17686. This policy bazaar is a big fraud company. I am continuously calling them since 24th july. They are just making false commitment. They are such a fraud company.

If somebody can help me to get the refund please help me....
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S
Saurav Rastogi
from Delhi, Delhi
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no policy issued, even after the payment is done 10 days before

Address:New Delhi, Delhi, 110058
Website:policybazaar.com

I've purchased a policy from policybaazar on 18 july & they told me to give me a soft copy within hours. It's already 10 days and they are not picking up the call as well. Totally fraud company. Don't trust and invest. It's better to purchase policy offline.

They are not even calling me about the status. I've talked to the tata aig agent at policybaazar (Handling tata aig car insurance) deppanshu, he was assuring to give the...
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S
shekhar593
from Kanpur, Uttar Pradesh
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complaint against not receiving car insurance after 6 day

I have booked a policy with you 6 days back but daily you are giving me false commitments that you will issue it within 24 hrs but all your commitments are fake. I will ask you straight and direct question will you issue me the policy, refund me the ammount immediately or else i will take legal course and action, complaint to ministers of finance to cancel your licence and take criminal action by giving a police complaint on you for duping...
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D
drzion
from Hyderabad, Andhra Pradesh
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no insurance issued even after payment of total amount

Address:500029

I have booked a policy with you 4 days back but daily you are giving me false commitments that you will issue it within 24 hrs but all your commitments are fake. I will ask you straight and direct question will you issue me the policy, refund me the ammount immediately or else i will take legal course and action, complaint to ministers of finance to cancel your licence and take criminal action by giving a police complaint on you for duping...
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