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Policy Bazaar Complaints & Reviews

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Last updated May 6, 2024
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Policy Bazaar
Customer Service Contacts

Policy Bazaar Phone Numbers

Phone
+1 80 0103 3999
302
283
Fax
+91 12 4456 2901
+91 12 4456 2902

Policy Bazaar Website

Policy Bazaar Head Office Address

Ground Floor, 119,
Sector 44

Gurgaon
Gurgaon District
Haryana
India
122001

Policy Bazaar reviews & complaints page 69

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M
Mahesh G.Patel
from Sangli, Maharashtra
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Extra premium for third party policy

Address:Sabarkantha, Gujarat, 383001

My car ins. Policy no is [protected]
Application no is 31667328
I have a purchase a car insurance policy on 31/03/2016 and pay 6481/- pay premium than today gen.Ins. Company massage to me you have pay extra 732/- rs and there is recovery third party prem. 732/- on your motor policy . I have already purchase a policy on 31st march and than revise rate on 1st april.
And your adviser mr ashutosh emp id pw01267 is told...
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V
Viikram Pevekar
from Etawah, Uttar Pradesh
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Iffco tokio health insurance base plan -52578120

Address:Gurgaon, Haryana
Website:www,policybazaar.com

On[protected] brought iffcotokio health insurance skbp. I has renewed the same on[protected]. On[protected] i was admitted in a network hospital for chest pain. Iffco tokio denied my cash less facility stating 2 year waiting period for heart disease. When i informed with policy bazaar mr naresh claim head informed me that it is not covered in my plan. So i questioned him why your executive doesnt informed me about waiting period for heart...
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A
arunkumar666
from Bengaluru, Karnataka
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Payment of police done on 4th april but policy not issued till 15-april-2016

Address:Dakshina Kannada, Karnataka, 575001
Website:www.policybazaar.com

Greetings!!

I am awaiting response of my health insurance policy whose payment of 7090 inr (Seven thousand and ninety rupees) was done on 04th of april 2016.Till date i have not received my policy, instead i keep getting answers that its under process. I have called customer care many times either the line is busy or they put us on hold or they say they will arrange a callback which never happens.The sequence of events is as...
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K
Kannan Kadirvelu
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Travel insurance

Website:policybazaar.com

Hi,

I have got a policy on 1st March 2016 through policy bazaar website.
A travel policy was taken from Bharti Axa.

I called up Bharti AXA for some clarification subsequently and they said there is no such policy in their database. On further following up, they mentioned since the policy is in the next financial year, its not updated in their system and asked me to call up during April. I called during...
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Address:122001
Website:www.policybazaar.com/contact-us

I renewed my health insurance policy (Smart health insurance policy - basic
Plan) using policy bazaar and made the payment on 25th of february 2016 for which i received the email stating that they have received the payment. Today the date is 02nd of april and after sending numerous emails and calling them up numerous times, i do not know whether they are going to give me the insurance policy or not. When i call them, they say request...
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D
drmkjain
from Mumbai, Maharashtra
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Health Insurance

Address:Kanpur, Uttar Pradesh, 208013
Website:policybazzar.com

My health policies were ported from Cigna TTK by you to Star Health Insurance senior citizen red carpet policy for me and my wife seperrately.
Contacted person 1. Mr.Prashant verma PW00661, Mr. Rahul Kumar, Mr. Ashok Kumar and Mr. Sanjay Gangola along with customer care no.[protected]
Premium amount of Rs.14771.0 was paid seperately for myself and my wife online dt. 7.3.2016 and the required documents was sent by courier & email...
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Address:Pune, Maharashtra, 41027

I have chosen a medical policy from policy bazaar and was in touch with their representative Abhishek Sharma (empl ID : pw01406). The policy was chosen worth Rs. 1, 616 which when paid on Bajaj alliance portal showed me Rs. 2, 154. When I questions to Abhishek, he said, the office listed on Policy Bazaar website is the old one and you can move on with the payment of Rs. 2, 154, which I made believing the person from Policy Bazaar.
br...
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P
parag24478
from Pune, Maharashtra
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Promised to provide roadside assistance but not providing documents

Address:411052

I had purchased car policy in Nov 2015 through Policy Bazaar. At the time of renewal I was promised to get Road Side assistance for free for which I have email confirmation from Policy Bazaar.
I has send them multiple reminders. I got reply twice saying we will do the needful in few days. But unfortunately I have not received the documents. I am even not sure if the RSA is activated.

Can you please help!...
+1 photos
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T
tmkcmkkl
from Delhi, Delhi
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Thugs, cheats, beware

Address:New Delhi, Delhi, 110092
Website:www.policybazaar.com

At the time of policy renewal I was told upon repeated confirmation that the policy was a Maruti Insurance tied policy and I would not have any issues at any of Maruti Service Centres. Now after buying the policy, I come to know that the policy is not tied to Maruti and I have to run from pillar to post for any claims. I feel cheated and would like to cancel the policy and have my complete refund back. I will recommend to everybody to be...
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A
anuj bhutoria
from Bengaluru, Karnataka
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Insurance

Address:Hyderabad, Andhra Pradesh, 500055
Website:consumercomplaints.in

I Sarla Bhutoria had purchased a policy through you with LTGeneral Insurance for my car Santro AP28CB3363 on 13/01/2016 time 16:41:57.879, Proposal number being [protected] and transaction reference number being EHDF[protected]. They have collected the amount in the same day and have not issued my policy until 30/01/2016 even after regular follow up with LT and Policy Bazaar.
Mr.amarjeet had called and spoken to me regarding this...
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N
Nitin kumar1984
from Etawah, Uttar Pradesh
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Biggest mistake of my life

Address:New Delhi, Delhi, 110070
Website:policy bazaar

Dear policy bazaar team,

My policy which is max bupa silver. It's been three week now. Nothing have been done yet. U took money in advance and nothing yet happen. Sanjeev or sandeep from ur team he called me 100times to sale this policy but after I paid nothing is happening. I am helpless and I will make sure I publish this on all Web portal and go to consumers department to give your team a lesson. Customers don't come to...
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S
Sonal40
from Hyderabad, Telangana
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Mental Harassment caused by Policy Bazaar

Address:Ranga Reddy, Andhra Pradesh, 500019
Website:policybazaar.com

I had paid for my car policy, however after the amount was charged the portal popped up a message ' payment failure'. Post that I got my policy done offline. Two days later I get an update with the policy cover note . I approached them with the issue and they said they will cancel the policy once I submit the offline policy details. I have already submitted my documents long back and now its been over 2.5 months. Every time I approach them...
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O
Oop
from Mumbai, Maharashtra
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Misbehavour of the telecaller

Address:360001

Respected sir, I want to inform u that ur telecaller named Sanjay calling from number[protected] on Thursday. At 6:25 pm dated 24/12/2015. When called for the feedback. Was very harsh & rude. This type of languages could not be expected from ur company. I will never refer a policy bazar to any people....
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S
Sumitforensic
from Faridkot, Punjab
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Universal sompo motor insurance

Address:Chandigarh, Punjab

Dear Sir, Yesterdsy I renewed my car insurance from Universal Sompo through policy bazar. After renewal I got a call from Mr. Vijay Kumar Chowdhury from Universal Sompo. He promised me to gI've soft copy immediately as my car insurance was tobbe expired on midnight 18th December 2015. But till this time I haven't got any copy or any message from the company even after repeated calls on the given number. Their executives are lingering...
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M
Mahhi Jaiswal
from Mumbai, Maharashtra
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My policy not issued after payment

Address:122001
Website:policybazaar.com

06/12/2015 ko me ne bharti axa genral insurance ko payment kiya adviser ka naam tha mr anup & sahil jain or aaj tak hamara pollicy issue nahi hua. Or nahi koi uske taraf se call aaya my payment id hy ESM[protected]. Or mera mob no [protected]. Pls refund my payment....
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M
mukraya
from Bangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong information to buy policy from policy bazaar and still waiting for refund

Website:policybazaar.com

Hi, I have taken a health policy of Cignattk through Policy bazaar. I paid on 15th Nov and Policy Bazaar told I'll get call in 2-3 days but I got call on 26th Nov that too after following up. on 27th Nov cignattk rejected and as per Policy bazaar I'll get money in 7-8 days from date of rejection. But again on 2nd Dec I got mail from Cingattk that refund process started and will take more 7-10 days. Then now today 5th Dec again I got...
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Address:Gurgaon, Haryana
Website:Policybazaar

As an NRI, on 7th Nov'15, I have applied and paid Rs.145, 065 to online MaxInsurance for Term Insurance coverage. On 8th Nov, all medical test were done.

On 17th Nov'15, one lien message came from Max Insurance that I am not allowed to take Term Insurance as it is Residential Risk. No explaination was given for meaning of Residential Risk and what are the countries not covered for Term Insurance.

Complaint...
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B
Baljit.punia
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint against fraud done by policy bazaar

Address:122001
Website:Policybazaar.com

I have bought New India Insurance's motor insurance through Policy Bazar.Date 27 August 2015.

Policy Details are as follows:

Policy No:[protected]

At the time of purchase policy bazar representative told me that this policy is cashless and insisted me to buy the product immediately. I bought the policy but when i went to servicing agencty they told me that above policy is not cashless...
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P
Prateek2101
from Delhi, Delhi
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Misled by Policy Bazaar

Address:New Delhi, Delhi, 110059
Website:www.policybazaar.com

Here I prateek Sharma had renewed my car insurance with Policy Bazaar company wherein they have arranged my policy with Bharti Axa with the following terms in which they promised us my IDV Rs. 258000 and the premium as 6279/Annualy. Now as per the said agreement i have paid them Rs 6279 premium but when i received my policy in that my IDV was mentioned as rs 246000, all proof are documented in mail sent by them and also recording for their...
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Address:122001
Website:www.policybazaar.com

Dear Amit Jhingan, Thank you for choosing PolicyBazaar for insuring your ROYAL ENFIELD CLASSIC. Payment of Rs. 2249.00 for your Two Wheeler insurance policy has been successful. Please find the summary below. Your booking details are as follows: Two Wheeler Model ROYAL ENFIELD CLASSIC ELECTRIC START DISC BRAKE (500 CC) Two Wheeler Registration No DL1SSQ9000 Your Order No 27139734 Insurer & Plan Name New India Assurance Premium 2249.00/- Policy...
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