Policy Bazaar Complaints & Reviews

I have purchased new health insurance of Apollo Munich Optima Restore. Paid premium Rs 28698 on 5th February 2017. Policy bazaar ref no 40197834, was assisted by sheetal pw 02170. No news from Apollo yet. After repeated calls to policy bazaar come to know that the form was not filled correctly by the representative and hence the delay. Absolutely unsatisfactory service. No one is accountable. Just keep on saying sorry for inconvenience caused....

I have Purchased Two wheeler Policy No 211200/31/2017/5848 before 4 days from policy bazar.com
but still I have not received hard copy at my address.

I also called the complaint helpline and they promised that will call me but I have not received after waiting more than 12 hours.

THIS IS VERY POOR SERVICE. and I am thinking to CANCEL THE POLICY with you guys and also post this to Social media.
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Had bought an SBI Credit Card in month of October through paisabazaar which had an offer of 1500rs worth Flipkart voucher on sucessful processing. The card was issued in November 2016 and as per the T&C, i was to receive the voucher in 7 working days. However every week i have been following with them, but to no avail. They have been delaying it by saying you will get it in next month. its been 3 months still on my multiple attempts, they...

We enquired about term on policy bazar app but never requested for assistance.The agent aradhana called rigorously and misbehaved upon denied to purchase policy by myself.I want the company to take strict action and help such agents to learn some manner and give respect else we would uninstall this app.Agent Aradhana.Shame to policy bazaar team and company.

Rakesh Tarai
[protected]@gmail.com
Cell-[protected]...

Application Id: 39270105
Policy: Bharti AXA Car Insurance policy

Booked policy on 15th Jan 2016.
I have still not received the policy.
Sales, Service &CRT team keeps on delaying and misinforming customers.

Long waiting times, long hold times but inaccurate information
CRT team breaks commitment everyday

Bharti AXA has no idea about my policy

PolicyBazaar...

I had submitted a proposal for a Health Insurance plan through Policy Bazaar with Cigna. My brother - Ranjan Anand was the proposer; however, I was purchasing the policy on his behalf.

The proposal got rejected by the insurance provider and today i got a call from the customer care of Policy Bazaar that i need to provide bank details of my brother - Ranjan Anand, whereas I - Kapil Anand had paid for the proposal.
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This is height of my patience as I paid policy bazaar on 8th Jan but still on 25thJan my car insurance policy is still not received with unknown reason.now I will give you answer in style what you deserve for I.e with court notice.
I have already discussed with your CRT team they don't have any answer for this and moreover there is no follow up call from policy bazaar.they are just playing with my money now I am man tally harassed...

Dear policy Bazaar…. On 10th January 2017 i applied to purchase four wheeler policy from your website. Details of policy are as follows

Car Model MARUTI WAGON R LXI CNG (K-SERIES 1.0)
Car Registration No MH04GU1869
Your Order No 39094611
Insurer & Plan Name Bharti Axa (Smart Drive(D))
Email Id chavanke.[protected]@gmail.com
Premium 11477/-
on 11th jan 2017 i received mail regarding...

Here Syed Aamir Ali, my policy number[protected] HDFC Life click 2 invest plan. Mr indrajeet will be miss guide me and I paid 15000 Rs by only and after 4 days I canceled this plan, already I sent email to policy bazar and hdfc life. They only given me 10 working days, but his days now finished till now no received own money 15, 000 Rs. Again I call to policy bazar he no answer my call, so you tell me what can I do and I forget this amount?...

I have applied for ICICI Prudential policy from Policy bazaar website on 29th Dec'16. Even after continuous follow-up, I have not received any satisfactory response from the policy bazaar. I have requested them to cancel the policy but still no response.
This is the proposal number received : OP00004900.
Every time, I call them at their customer care, they tell me that they will check & get back to me but no positive response.br...

I am extremely disappointed by policybazaar after being it's customer for many years.While buying the car insurance online through their website the payment confirmation page was not shown and gave me a error message so I felt that the policy must not have been bought so i had to redo the transaction leading to double payment.

I immediately called your agent and also wrote an email to [protected]@policybazaar.com as mentioned...

Policy Bazaar didn't refund after three month. Now saying we can not refund without approval ...don't know when we will get approval.
I bid the travel insurance policy from Policy Bazaar which is biggest fraud company in insurance sector. that was not in list of France embassy i bid alternative policy and applied for cancellation on 25 October. they never refund my money. they said we never refund the money without approval. we dont...

We have take policy on 11.04.16 but as per telephonic discussion he has not provide policy so we have next day cancel this policy but he has deduct amount 50 % & as per company policy numbs deduct only 25% So please help my pending 25 % refund

We have continuous following is By email but Not single respond for side star helth policy & policy bazar...

I booked car insurance policy from policybazaar.com. I paid my premium amount of Rs. 10, 847. After I made payment, customer care representative told me that I would get the soft copy within 2 or 3 hours. But It's almost 1 day I did not get any soft copy or promising mail from their side.

After submitting complain they are saying that they require 24-48 hrs more. I want to take action against them and want my money back....

I have renewed the car insurance by your company, yet not received the insurance policy. My application no 34392761 even I did not received the policy on my email while I am taking policy your company your executive assured me after received the payment we provide the policy after it yet I did not received

Kindly provide the insurance policy

Car name Hyundai I 10
Warm regards
Rajan chutani br...

Hi My name is Seeta Rama Anjaneyulu working as a Quality Control professional in Doha Qatar. I got a call from policy bazaar about term policy. I told them all my details and upload the application with clear details am an NRI and also my permanent address in Andhra Pradesh. The Policy Bazaar people told me there is no requirement of medical for NRIs as per the salary. I asked many times is it ok they said ok. then they choose three policys...

Application id 37278107.
These guys wont render service after the payment,
After payment waited for 2 days and rather getting a call i called medical team then they scheduled an appointment today at 10 am. But still i am waiting for them to reach me neither they came nor they replied.
After paying still my health insurance awaited.
I strictly refuse to accept this no care attitude....

In 2015, i purchase insurence policy for my car from policy bazaar.com which includes cng as well (Policy#[protected]).

This year, it was the simple case of renewal.

I don't change any details from my side however after purchasing the policy, i checked my mailbox and realize that cng is missing. It means they have some system issue which remove the cng in renewal. (Proposal#pb13pg0010692)
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Car policy no: 201110000016100072200000
Insured: Ramesh Babu V G
Contact: [protected]
I purchased liberty videocon policy for my car in June 2016, provided all details of my car and previous years’ policies... Policybazaar given 25% ncb on purchased liberty videocon policy.
But when i claimed after an accident, the insurance company did not approve the claim on the basis of wrong ncb. I informed my agent from...

I purchase a two wheelar policy from hdfc erago on the policy bazaar on dates 13/10/2016 at10=00 p. M.
Amount from account deducted but policy is generate
When call to toll free no.
The concern team leader said he is head of exclusive four wheelar insurance
My transection was also given and i also send mail on [protected]@policybazaar.com
But no reply since long
I lost hope...