Policy Bazaar Complaints & Reviews

Hi, i have taken one star health insurance policy through policy bazar.com, on 10th aug'16, as shared by policy bazar customer care i will get my hard copy policy from star health insurance within 1 month. But till now not received my health insurance hard copy from star health insurance. As per communication i will get by 1 month after taking policy. Till date i have received 3 call policy bazar customer care, every time shared that i will...

Hello, the l and t health insurance product (proposal number[protected] and application id[protected] was sold via policy bazar with false promises e. g.
1. if the medical certificates of the insurers for a 15 year old surgery is not available, then it will not held up things. but after collecting the premium, after a wait for 7 long days and continuous followup, i got to know that it;s being held up for those documents.br...

This is in reference to the application of mediclaim policy (star health….) through policy bazar.
I’m already holding a mediclaim policy from another insurance company but thought to enhance the services as i’ve heard a lot about star health. so i contacted policy bazar on 9th september, 2016 and i spoke to customer care (ms. alka) who in turn suggested me to take the policy from star health as my existing policy was expiring...

I bought TATA AIG travel insurance on July 30th 2016 through PolicyBazaar for the sum of Rs 9387. The amount got deducted from my account but I never received the policy copy. I bought this to your immediate notice. I was asked to wait for 7 working days for amount to be credited back to my account. Since the amount is not credited after 7 working days I contacted you again and I was advised that your team is in touch with the Merchant(Tata...

Hi,
My name is vipin tyagi and i purchased a helth policy from policy bazar excutive naveen. he told me some great benifit and offer behalf of policy bazar. I done that policy with star helth isurane at that time. Actuall date 10/08/2016 but i did not recieved hard copy first, then i made call on customer care no. of policy bazar but didnt find any solution again i made call but again same, again try but same as it. like that i tryed...

I am a Star health Insurance policy Holder referred by Policy bazaar.com . I underwent Treatment for dengue In Paras hospital, Patna and after discussing with them sent a re-imbursement claim not for cashless. They asked me to send it to Delhi.. now i have arranged my documents as they told but now they are bothering me by asking letter from the doctor referred me to the hospital and more documents which is too much complicated to arranged...

I booked the below policy on 8th September 2016. Money has been deducted from my card but the transaction shows unsuccessful. I spoke to the customer care executive who initiated the deal (PW01526 - Ratnesh Kumar) and his boss also to many other. It's almost 2 days and I have no clue whether the policy has been booked or not. Neither I received any email nor message from you. I called almost 8 times yesterday and all went in vain.
Order...

I had purchased a policy of l&t.
First of all it took 2 months to convey the medical tests,
Even the diseases were preexisting & declared. Forced to test for extra test.
& extra charge being asked along with hike in policy premium,
It took too many calls & now i am fed up with calls instead want solution.
7 reminder sent but no reply.
I want my money back along with the charges paid for testing...

Dear team,

My proposal no: 18607703 plan: hdfc life click2invest - ulip uin: 101l100v01 please refund my 3000/- rs beacause policy baazar sales executive mr. Vipul ask me this sip plan so we have invest in plan but sms received insurance policy and we had talk to hdfc & policy bazaar customer care no. Same answer me this inssurance policy
We had invest in sip not a invest in insurance policy policy bazaar sales executive...

I booked a cigna ttk policy in march16 but my policy was rejected. Now 3 months passed but after several follow ups and providing proof of no refund recvd in my account. Every time they are just replying, "policy bazaar is in touch with cigna for refund" and have very casual approach to a problem. They have very slow escalation matrix and generating interest by holding the money of customers. Policy bazaar application no # 31572746 for rs8742.00...

Dear team

Despite of chasing several times i have not received my car insurance policy (From l&t insurance) booked on 17/june. My previous has been expired and i am facing trouble because of your delays and very disappointed.

My order no. 33104687. Need a quick revert on the same.
L&t insurance proposal [protected]

Regards
Karan singh
[protected]...

I have been called, mailed and called again and again by policybazaar.
The caller mayank sharma has the audacity to tell me that he will keep calling even after me threatening him with a court case.
Date : multiple dates, latest being 21st june 2016 time 12:32 pm
Client number :[protected]
I desire is that they remove my number from their database and stop calling me and compensate me for the mental torture...

Hello,

Fake company fake promises application id: 32979052

Today some dlishad khan (Employ code 3w01595) calls me regarding my car policy renew. He did fake promises and said i will get my policy after 1 hour. Now i got email from policy bazaar that it will generated in 4 working days. What?

Why fake promises for sales? Really your company is making fool of customers.

Now after...

My claim no. Oc[protected]-00000595 was not cleared by the surveyor, inspection of the vehicle done on dated 01.06.16. Policy is from bajaj allianz. The surveyor is not giving the due claim.
On the date of delivery 04.06.16 surveyor said that he needs to do enquire regarding my last ncb, which meant further delay in delivery so i had to pay through cash, which defeats the purpose of this cashless policy....

Dear sir,
I had purchased medical insurance policy for my father and mother from policy bazaar. They advised me to go for star health services therefore i purchased the policy amounting to rs.13991. As my father is above 50 years of age and mother is below 50 so as per the guidelines of the insurance team medical test was conducted for my father in the lab designated by star health team. First of all the lab itself did not contain...

I am requesting update on refund status of my health insurance for over 2 months. With over a dozen emails, post on facebook, tweet on twitter; no body seems bothered giving a clear response. The only response i get "we will revert by eod tomorrow" which never happens. Or the other response i get is "it will be processed in 5-7 business days" which is followed by one of these two responses.
This is going on for 2.5 months without any...

Car policy no:[protected]-[protected]
Insured: girish ludhani
Contact: [protected]
I purchased liberty videocon policy for my car in december 2016, provided all details of my car and previous years policies... Policybazar given 35% ncb on purchased liberty videocon policy.
But when i claimed after an accident, the insurance company did not approved the claim on the basis of wrong ncb. I informed my agent...

The Company agents gives wrong information to just complete their targets, even so please do not do business with policy bazaar, they will say sir/mam this is tech issue do not worry, the correct information will come in your policy and once you do the payment and then wrong information comes on the policy and they say it will take some time to correct the same. so be aware about the agents, they may lie to you just to complete their targets...

I had taken a health policy of l&t through policy bazar on year 2014.
policy no[protected].
Today I chek the policy bazar web site for hospital in kanpur location and after L&T site there is very much difference between number of hospitals(attachment) .
Then I call to policy bazar and L&T customer care even they dont know the wright number of hospital whether they are cashless or not, I asked hospital list in...

I had taken a car insurance of l&t make the payment through policy bazaar on 08/04/16 and i had received my insurance on 26/04/16 after so many calls to policy bazaar and l&t. Both the company is completely fraud commitment less and there is no meaning of commitment. Later i realize that it was my biggest mistake that i choose policy bazaar for insurance and i am sure that in future i will never do the same mistake agian. I will never suggest...