Claimed

Policy Bazaar Complaints & Reviews

1.2
Last updated May 6, 2024
Complaints 1463
Resolved
354
Unresolved
1109
Quick Links
Statistics
Share
Contacts

File a complaint to Policy Bazaar

Having problems with Policy Bazaar?

File a complaint and get it resolved by Policy Bazaar customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Policy Bazaar
Customer Service Contacts

Policy Bazaar Phone Numbers

Phone
+1 80 0103 3999
302
283
Fax
+91 12 4456 2901
+91 12 4456 2902

Policy Bazaar Website

Policy Bazaar Head Office Address

Ground Floor, 119,
Sector 44

Gurgaon
Gurgaon District
Haryana
India
122001

Policy Bazaar reviews & complaints page 72

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
suvonkar dam
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DND activated, still receiving call

Address:Kolkata, West Bengal

Hi, My phone number is Full DND activated. Still I am receiving call. Also at the discussion time with customer care I have mentioned that don't call me further, because I have already selected the product. Still the phone call is continued. This is really frustrating....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gallstones
from Siliguri, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Denial of claim by Max Bupa, policy sold by policybazaar.com with wrong information about portability & pre-existing diseases

Address:Kolkata, West Bengal

Ref: Max Bupa Customer ID:[protected]: Denial of claim I and my family were insured with The New India Assurance Company Ltd in the Good Health Plan through my Citibank credit card since 2002. Thankfully, we never had the need to ever make a claim. Unfortunately, we decided to port our policy to MaxBupa this year to their Family Floater plan. Since our policy date was the 28th of feb, we started the process in early january this year....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Avinder Sunny Chopra
from Bengaluru, Karnataka
Report
Copy

Fraud

Address:North Goa, Goa

Like someone had earlier mentioned I should have checked the reviews before signing up for my car insurance renewal with Policy Bazaar. Do not get taken in by The TV advertisements. The system totally sucks. They are there to fool gullible people and get them part with their hard earned money. No sooner you swipe your card be prepared for a long wild goose chase. They actually make you feel like a victim having committed some gross...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
adityamona
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not receiving motor vehicle policy

Address:Jaipur, Rajasthan

when i was searching for a motor policy, the agents of POLICY BAZAAR kept calling me and suggesting different policy but now when i have paid them the amount for a new motor insurance policy, they do not pick up my calls and put me on call waiting for hours. They haven't sent the soft copy to me either. The details of my policy is as under: Company Name: Bharti AXA General Insurance Name : ADITYA SHARMA Application Number : 200300 Mobile...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
SumitDusad
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor service and mislead customers to sell policy by customer care

Address:Pune, Maharashtra

Hi, I visited policy-bazaar 3-4 days back to compare insurance for my car. Earlier insurance for car was on previous owner's name and was expired. After making a search I got a call from Javed Khan who told me about some policy and convinced me for it. He asked me to wait for 2 days as Friday was off for him. On Saturday I got call from him, and he asked me to make payment immediately. I insisted that he should send me policy document...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rishant Gupta
from Delhi, Delhi
Report
Copy

Policy not issued

Address:Agra, Uttar Pradesh

Dear sir/Madam, I have purchased policy from Policy bazaar.com.My Application no is 17594794. I have bought Aviva young scholar secure plan on 28/06/2014. from plociy bazzar. They have deducted the amount of rs 25773 on 28/06/2014. Till now 22/07/2014 my policy have not been activated.I have sent my document to your agent Prashant singh code-BE00309. on 05/07/2014.When i talked to him he said that he had received the paper and have sent...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
deepak825
from Harda, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheated by religare and helper policy bazaar {asif saifi).....

CHEATED by religare and helper POLICY BAZAAR {ASIF SAIFI)...

Asif said to avail religare policy by cancelling the icici policy

BIG CHEATER
CLAIM AMOUNT is about 1, 40, 000.

I had availed the policy (Policy Number:[protected] in year 2012 in the company Religare health insurance through the third party POLICY BAZAAR on the behalf of customer care name “ ASIF SAIFI”.
During...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
mrana14
from Gurgaon, Haryana
Report
Copy

fade up with call

Address:Gurgaon, Haryana

Hello My Name is anand, Living in gurgaon. 2 days back I went to PolicyBazaar.com to check one of the policy.

Look like I did biggest mistake to visit this [censored]ing site. Every hour they calling me and said that "Sir you have vistited PolicyBazaar.com and R u interested.."

I am agree with one time, two time but not for 100 time and one more thing who told to that called me again again.

Please...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bharath RL
from Bengaluru, Karnataka
Report
Copy

car insurance policy not received

Address:Bangalore, Karnataka

Hi, On 7th April-2014 I booked car insurance policy and I am yet to receive the policy note. I called many times and this did not yield me any result. The executives give false assurance that the policy will be generated within 5 mins but its not true. I spoke to Rena Emp id BE 03228, Himanshu be03637 and Devendra Singh Satwal and I have emailed also. Please let me know what should be the next step. Regards, Bharath.R.L...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
psharma51
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No policy document received.

Address:New Delhi, Delhi

Refund my 3498 amount right away. I do not want any policy.

Or i will seek help from consumer court

I was getting calls for last 2 weeks every day 10 times to buy a policy. Now today i bought it and this fake company policy bazaar deducted my money twice and policy document was not given. I called on the number from which i was getting calls, but that burglar agent disconnected my calls. Refund all my money...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
D
Dummakka
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No response & pathetic service

Address:Bangalore, Karnataka

I had purchased Rs 25.00 lacs health Insurance policy from Max Bupa through your company from Mr Himanshu

Emp id no BE[protected] on 10/03/2014 and I have paid premium amount of Rs 27, 356/-.IT is already 15 days I

have not received refund of my policy as it has been rejected without conducting medical examination of me and

my wife. Please recover this amount from your employee with int @ 4.5%...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
manoj.kansara
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Car Insurance

Address:Mumbai City, Maharashtra

I had inquired with policybazaar regarding my Honda Civic Car insurance. All the time I use to get different qoute for the same insurance company. Finally after purchasing the insurance of Bhartiaxa and doing the payment, the concern person from the survey department came and inspected my car. After 4 days when I inquired about the issuance of policy I got to that Bhartiaxa has reject my insurance saying there are too many scratches and my...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sumesh Sourabh
from Pune, Maharashtra
Report
Copy

insurance of vehicle not done in 11 days

Address:Surat, Gujarat

I Purchase a policy for my car and I made the payment through the link that policybazar sent me to make payment to bhartihexa. After making payment, they sent me a proposal form and advised me to fill some detail and send the scan copy of RC book. After that no communication from policybazar and bhartihexa. no body giving any answer and just keep telling "forwarding to the concern dept". I requested them to either refund my money or give...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sohel Shekha
from Mumbai, Maharashtra
Report
Copy

Getting fed up with calls from policybazaar.com

Address:Mumbai City, Maharashtra

Hi, i just browsed through policybazaar.com and now i think i did a mistake. Because they keep my calling whole day regarding policies just because I was viewing those policies. And they asked me my phone number and sent an One Time Password (OTP) to my number only after that i will be able to compare policies and i also unchecked the tick which was regarding to get calls regarding those policies but still i am getting too much calls from...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Paras M Das
from Gurgaon, Haryana
Report
Copy

Wrong selling of an insurance plan...!

Address:Gurgaon, Haryana

I had purchased one motor insuarance policy from policybazaar.com on 7 Oct 2013 for my Fiat Punto car but somehow I had been sold a wrong policy by PB sales team. I had enquired and looked for zero dep. insurance policy for my Fiat Punto Car with unlimited claims but they sold me a limited plan of Bajaj Allianz Flexible DAP which has 2 zero depreciation claims and later the policy will convert into a normal insurance. I have never looked...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ranatuka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of money not processed

Address:Kolkata, West Bengal

I tried to bought a health insurance policy of Apollo Munich from http://www.policybazaar.com/. They committed that if my existing health policy can't be ported then they will refund the money in 7 days. They did suppress some fact while selling the policy regarding days required for portability and now after 6 days with numerous follow ups they are not even processing the refund as they took the money without issuing the policy....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
saketb
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sold Health Policy by Providing Wrong Details and Not Refunding Even After Cancellation

Address:Kolkata, West Bengal

Hi, This is to bring to your notice that I had been sold a health policy by policy bazaar (by sales executive Nadim Haider Emp ID BE02895) on the 21st for my parents (L and T Insurance). I was informed after confirming multiple times that the premium was Rs 15430 (along with a rider). I had made the payment for the same amount and received a verification call 2 days later. On the verification call I was informed that the premium was incorrect...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dilip0507
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not received LIC policy bond.

Address:New Delhi, Delhi

Dear Sir / Madam, My self Dilip Kumar, I have purchase a LIC policy for my wife throw Policy Bazzar on dated 14/07/2013. at the time of purchasing the policy Ms. Ritika Mallik Excutive / staff of Policy Bazzar told me, that the original policy bond will received with 7 to 10 working days. but end of the month of july am not received any information or policy paper. then i called to Ms. Ritika Mallik at Policy Bazzar, at the time she try...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
arnie1983
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of the payment taken towards policy

Address:Delhi

I have made payment towards portability of my health insurance from apollo Munich to Max Bupa on 17.6.13 through SBI Credit Card.

Documents were collected yesterday from my residence. Portability is not possible within the stipulated time and same was communicated later, as a result I need to buy a new policy.

I have decided to go ahead for the same. I have asked for refund of the amount ( Rs 13,964/-) paid upfront...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vijayshankar73
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Selling your Mobile Numbers for Money

Address:Karnataka

I visited the website of Policy Bazaar to get some quotes for my Insurance renewal. They are clever by way of making the mobile number mandatory (code sent by sms) to get quotes. I thought I would get calls only from policy bazaar, which I could manage, but what happened is this.
THEN, THEY SELL OUR NUMBERS TO THE INSURANCE COMPANIES AS LEADS. I got atleast 7 - 8 calls in one day from different insurance companies.
THIS IS...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy