Policy Bazaar Complaints & Reviews

I have received a Policy of soft copy of above mentioned Car, in which the name of nominee and HP is not appearing. Plz add the name of Nominee and HP as mentioned above and revised policy document may be sent to me. Thanking You, Shyam Babu [protected]

I had purchase Bajaj allianze two wheeler policy from Policy Bazar but still I had not getting any responses from your side. When ll I get my policy paper??? If R.T.O cops are caught me and ask for policy, what ll I show them??? I had paid full amt Rs 1532/- if you are unable to send my policy, please revert back my money immediately. Please send me your valuable feedback....

Dear POlicybazaar, I have informed your guys several times not to call me, but they keep calling me and irritating. I was so interested in your insurance policy ranges and was planning to buy one. But at this moment I had put the plan on hold. But since you guys are keep calling me after even warning 6times now I lost hope on your credibility. You guys suck. Never ever call me. If you have my number in your database I give you authorization to delete it completely. If not I will sue you guys. Best Regards Venkatesh Venkat

Hi I am Robin Madan. I recently purchased health insurance from Apollo Munich and I was just comparing quotes on policybazaar.com. I got Call from Ms Namita this morning and she asked me to share the policy details of the above mentioned policy.When not provided asked Contact Information and used it Apollo Munich Website to retrieve policy details. I got to know this when I received forgot password email from Apollo Munich customer service team. This is very bad on Policy bazaar.com's part that they are using tactics to get details when not provided by the customer. They should apologize, instead she denied that I have not done this . For everyone else, be alert while using Policy bazaar.com Thanks, Robin Madan

Dear Sir, I have renewed my car policy from New india insurance through policy bazar on 28 Aug '15 on line and same day I have paid Rs 7684 through my ICICI credit card . After 10 day over still I have not received any confirmation from either policy bazar or New india insurance .Whenever I m calling them there is readymade reply I m getting that give us day time . My car policy expired on 30th Aug and I m not able to take my car out and still I m not aware that my car is under insurance or not. I am giving here some details for further process kindly look into it. Date of payment through ICICI credit card.28/08/2015 74332745241524097363222 NEW INDIA BILLDESK 7, 684.00 Dr. through ICICI credit card My application ID :26059258 ICICi bank authorization number which will generate once payment will be credited on beneficiary acc:522232. policy : New india insurance Car details :TN10AM 0923

I have interacted to your customer care executive MR Jitender Kumar on Monday 03/08/2015, regarding renewal of my car insurance which has been expired in May 2015. After filling all the requirements this number was generated MT[protected]. Mr Jitender informed me that inspection person will call me for inspection within 24 hours but no one has called me yet and also I have called to your customer care executives today for 4 times. All the time they have told that Mr Jitender will call me in 2 hrs, but again I have not received any call . Kindly help me on the issue.

Hi, I have purchased a two wheeler policy from Policy Bazar (Attached the purchased policy details). However, I had to made two transactions as the first transaction was failed but the amount was paid to Policy Bazar. Details of two transaction are as below: a) First Transaction (Failed transaction): Date- 19th june, Payment Mode- mobikwik wallet, Transaction id on mobikwik- DMBK[protected], Amount- Rs 1008 ( I don't have any other details as while website redirected me to Policy Bazar after payment made on mobikwik portal, the transaction failed and thus don't have anything else to provide. But yes policy details could be helpful in that) b) Second Transaction (Successful Transaction): Date - 23rd June, Amount - Rs 1008 Now I have been writing to Policy Bazar, however, a guy named Nitish Kumar, Two Wheeler Insurance Team has already acknowledged that they found details of failed transaction (attached is the snapshot of mail), however, I am still waiting for the refund and have been writing to them but no one is replying. Leave aside replying no one is even acknowledging my mail. Its been more than a month now since my transaction failed. Could you please help?

Application No: S[protected] Plan Name: HDFC Life Personal Pension Plus Name of Customer: Lokesh Kandpal I bought HDFC STANDARD PERSONAL PENSION PLUS with annual premium of Rs 51, 750/- on 20 Jul 15. Ref ::::::: (( APPLICATION ID 25370680 AND S[protected] Pl attend to following grievances wrt my application under ref FIRSTLY. ::::: I was made to understand by the salesman at POLICY BAZZAR that the HDFC STANDARD PERSONAL PENSION PLUS is offering 100% withdrawal of TOTAL VESTING BENIFITS of Rs 13, 00, 000/- approximately; at the time of maturity THAT TOO WILL BE TAX FREE...as against ...THE NATIONAL PENSION SCHEME OF SBI which permits withdrawal of only 33% of TOTAL VESTING BENIFITS of Rs 16, 00, 000/- approximately; at the time of maturity as tax free and rest to be invested in annuity for pension. I was told that the difference in TOTAL VESTING BENIFITS at the time of maturity of the two pension schemes VIZ HDFC PENSION SCHEME AND NATIONAL PENSION SCHEME OF SBI;;;; which is higher in later scheme; was due to insurance cover in HDFC PLAN which is not so in NATIONAL PENSION SCHEME OF SBI. SECONDLY Due to this above mentioned information about HDFC pension plan by your salesman, I decided to purchase the said plan. However as I now read in ILLUSTRATION FORM sent through your mail ::: wherein it has been mentioned that on "TOTAL VESTING BENIFITS at the time of maturity: I may be required, by legislation, to use all or part of TOTAL VESTING BENIFITS to purchase an annuity", WHICH IS IN TOTAL CONTRADICTION TO WHAT I HAVE BEEN MADE TO UNDERSTAND... THIRDLY AS THIS POLICY : ie, HDFC STANDARD PERSONAL PENSION PLUS is NOT offering 100% withdrawal of TOTAL VESTING BENIFITS AT THE TIME OF MATURITY AS I Was MADE TO UNDERSTAND BY THE SALESMAN :::::::::::::::SO I REQUEST to cancel my policy and refund the amount forthwith to my account FURTHER WHEN I APPLIED FOR THIS REFUND THROUGH COSTOMER CARE NO :::: I was given to understand that I can be refunded of the amount only after 10 working days w/o interest for the intervening period. THIS IS AGAINST CONSUMER's interest AND NOT ACCEPTABLE. Pl organize to repay or refund amt forthwith. In case of delay organize refund with admissible interest. KINDLY INTIMATE BY RETURN E MAIL the action taken in the matter. an early action is requested LOKESH KANDPAL

4th july 2015. I had made online payment of Rs.1018 twice for the same two wheeler policy from bajaj allianz. Policy no. og[protected]. First online payment had error at end so i made second attempt and succeeded. Hence i request you to refund the amount of Rs.1018 plz. Regards, S.Suresh Babu Ph. [protected]

Hi, my name Tilakraj ghosh my mother is manjula ghosh. We still not recd any help from or site. We need big and best policy. Why r u not call us for policy. [protected]@[protected]/[protected]. Plz we need policy. Plz help us. Our contact details mentioned above.

my name is RAVI ABHAYBHAI FICHADIA i apply for team plan via policy bazaar, i purchase hdfclife click2protect plus (option 1 ) plan and i pay amount Rs. 7527/- my application number is S[protected] app id is : 24247292 and hdfclife Proposal no: is :17691372 still now no one give me status about my policy today i call direct hdfc customer care number[protected] then i know my policy reject any medical resion and u get refund ur ammount withing 7 working day my medial complit on 1st july so today 7 july and 7 day complited but still now no refund my payed amount, i have all recoded call for proof

Dear sir,

It is more than 3 month(6th April) since I paid money for HDFC Click to Invest.In starting while there salesperson told me that there will no medical and no need to submit any hardcopy of documents for this plan.but after 1 or two week when they told me to submit some document again i submitted all document twice.but I did not receive any policy, After 1 month they told for medical that is not mentioned me while i am purchasing this.but after discussion with CRT department I agreed for medical and on 6th june 2015 my medical conducted.Now its 28th june but i did nott receive any policy.since its almost 3 months i have paid money(9000 INR) my money is going waste.

Its a worst decision of mine that i thought to go with policy bazar.Useless web site and fleecing guys like me... when accepting the money you just grab it with both hands and do it in 2 seconds. Shame on you guys. I'll file a formal complain to IRDA.

My Receipt No: X2084886
Proposal: 17535311

Dear Sir, I have filled proposal form to purchase my Two wheeler Honda Activa on dtd. 17 June 2015 & I have made payment through internet banking of HDFC Bank for amount Rs.848.00. Very much regret to inform you that there have passed over one week I have not received my policy till date.Kindly look into the matter and send me my policy at the earliest Awaiting your very early response in this regard. Regard Awadhesh Srivastava Cell No- [protected] Flat No 103 A Wing, Eskon Home Gokhivare, Vasai (E) Thane-401208

I was looking for a two wheeler insurance through Policy Bazar, I have a two wheeler vehicle Yamaha R 15 reg date is May 2013, and i have purchased it for Rs 1, 29, 000 but the quotes of Policy Bazar is like from IFCO TOKYO is saying the IDV value is of Rs 1, 34, 000, how it is possible if the showroom price of bike is Rs 1, 29, 000, because of this i got very confused to buy two wheeler policy from online...

It is more than 1 month(6th April) since I paid money for Star Health and when asked for refund, it is more than a month and you guys still need another 20 working days to refund... Useless web site and fleecing guys like me... when accepting the money you just grab it with both hands and do it in 2 seconds. Send my money back or I keep posting negative comments on all web sites including media.

Even after 3 days my policy has not been issued. I have already made the payment but I don't understand the delay. If I would have opted for ICICI lombard which was my previous insurer I would have received the policy instantly without any delay. Thats why you guys sucks and can never behave professionally. I made a wrong choice with policybazaar which believes in poking customers every second till they made payment and forgets after that. Shame on you guys. I'll file a formal complain to IRDA.

A representative\broker of Bharathi Axa cheated me and stolen 20000 rupees from me.I paid in cash.He used my money for his personal purpose and submitted a cheque in bharathi AXA which got bounced back.This representative\broker misused my customer information and created multiple policies in my name without my knowledge or approval.I complained to Bharathi axa.I provided all the proof regarding multiple policies and receipt which i received confirming my payment.Still they did not take any action.I lost 20000 rupees investing on a policy.i want to notify the public such that no other people gets cheated because of bharathi axa representative\broker who contacts you regarding the policies.Bharathi axa will not address any complaint on their own employees.You will definitely lose money if you invest in their policy.DO NOT trust Bharathi AXA representative

Hi, I am getting unnecessary call, mail and messages from policy bazaar everyday.Even after i told them i am not interested in their policy.Even sending fraud mails like i am trying to book some policy and asking me to complete transaction.

These guys are accessing complete personal details from date of birth, contact details etc and i am not finding any way on the website to delete the profile, its a fraud website how could the customer service person access my date of birth and salary details these are supposed to be confidential..i am not interested in taking any policy from this website and if the problem still persists i will take necessary steps.


Thanks Sravan Sirimalla...

Hi, I am getting unnecessary call, mail and messages from policy bazaar everyday.Even after i told them i am not interested in their policy.Even sending fraud mails like i am trying to book some policy and asking me to conplete transaction. Thanks Vikas Chourasia

Dear Sir, I have the honour to state that, I have booked Motor Insurance Policy on 04th Mar 2015, for my Ford FIGO Zxi, and Paid Rs.5322.00 for the policy from The New India Assurance Co. Ltd.My application Id No. 22688464. I had been promised by Mr. Omkar Shivam Saxena that, I will receive a hard copy of the policy by post within 10 days, but till date I have not received any hard copy. In view of the above, I would like to request to take the necessary action to get the hard copy of the above said policy at the earliest. Thanking you, yours faithfully, Subir Chowdhury, No 48, 4th Cross, CIL Layout, CN Halli, RT Nagar Post, Bangalore -32, Karnataka