[Resolved]  Policy Bazaar — didn't refund - breaking the promises

https://www.consumercomplaints.in/policy-bazaar-invalid-invoice-sent-c2537325 Policy Bazar declined to update the records, so I had to cancel the order.

I didn't get the refund even after 15 days. They continued to break the promises made on call (4-5 times).
[protected]@policybazar.com
[protected]@policybazar.com
[protected]@policybazar.com seems not valid (I got a failure message"address not found").

Please refund the amount earliest possible.

Vehicle - KA20EN2845
booking id[protected] policy no D[protected]
I've attached the bank statement.

Ph- [protected]
+1 photos
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Jan 8, 2020
Complaint marked as Resolved 
refunded
Policy Bazaar customer support has been notified about the posted complaint.
Complaint comments 

Comments

The amount was deducted from the bank account but still the transaction was failed (order no. PG14666012 Dated 9 december 2019).I contacted my bank and they are saying that the transaction was successful. Please check the same with your bank and refund my money.
I have had very horrible experience with policy bazaar,
i had taken a term policy of Rs 50 Lakhs where i had paid rs 3300 in advance EMI but they rejected the policy and they refunded me only 957 rs, they even stop attending my calls and not giving any justification
I was interested to buy Max buppa policy but executive suggested to buy RELIGARE one and not informed about the 20% amount has to paid by me at a time clam which was came into my knowledge through the call came from verification department.
this is totally not acceptable.

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