Policy Bazaar Complaints & Reviews

I visited policebazar for bike insurance only and also only reviw term insurance. But i got frequently support team call. I already asked him i don't want to buy any insurance but everytime he asked anything. My last conversation experience with support team is not good i asked him to what's your name then he said sharuk khan... This is unacceptable behaviour... I request policebazar management to stop this kind off behavior with customer. And please stop calling me. I am frustrated with your unnecessary calling..

I am not interested to take any type of call from policybazaar.com. This site calls me again and again. I do not want to take any policies with your firm. Considering the disturbance you make daily, i request you to stop calling, emailing or messaging me in all forms. Am not interested in any type of business with your firm. Please delete my data, respecting the privacy concerns on your database. Do not disturb me again with your policies.
My registered mail id in policybazaar.com is [protected]@gmail.com and registered phone number is [protected].
Check and delete account permanently now.

Please stop broadcast policy bazaar add we are getting frustrated to see this add In every 1 minute in every channel we won't see that guy who is in add. Please this is my humble request. We don't want any policy in lockdown situation.

Thank you

I have created an account in policybazaar around 1 year back for checking the service they provide, an i am not interested in the policies or investments or any service they provide. I have informed them about this. But they are calling me multiple times in a day. It is very disturbing during my work. I tried to unsubscribe from the calls, emails etc, but they are giving an option to either unsubscribe from call or email, but not both. This may disturb my emails as well as i am already getting other important emails. So i somehow want to get rid of these disturbing communications.

I bought two star health mediclaim policy on "9th feb 2020" through policybazaar for the sum of rs 37488.
Booking id[protected]

The amount got deducted from my account on the same day and i was asked to submit some documents related to my previous policy as a matter of policy transfer (Port). I mailed the document as well as couriered. I was asking again and again to the executive that "if it is possible then only go for porting the policy otherwise don't" but they were saying it will get a transfer (Port) and after some days they said your policy can't get port and you will receive your refund soon.

Since that day till now i have not received a refund after regular call back n emails. Every time they responded saying you will receive in the next 7 days.

Its been more than 60 days now and i still have not received my payment and i am getting various excuses like the net banking is not happening, some back end issue, etc..

This is very disappointing and it has caused a lot of mental agony as i don't get any proper response from your support.

I'm fed up with these excuses and i want you to refund my money and settle this issue as a high priority. I used your portal to buy a policy and it is your duty to settle the issue.

Had visited policybazaar site to do a comparison on term plans, my mistake gave my number on the field, but even though i didnt accept the call me option, and i'm registered in full "do not disturb" category, im receieving 15-20 calls from policy bazaar telecallers and even after telling them i'm not interested, they just dont give up.

Trai please do something about these kind of practices who do not respect the privacy of individuals.

The unsubscription should ideally get automatically activated as i am on full "dnd". However policy bazaar has some how found a way out to repeated call, harass and not respecting my privacy.

On 23 march 2020, i have tried to take car insurance.

I have entered wrong car number mistakenly, more than that even if they create insurance they should have send insurance copy. That also not happened.

Amount also not refunded, i have complained many times but still no single response.

Car number given is tn45d 8795, registered mobile number[protected]
Mail id: [protected]@gmail.com.

Insurance amount paid is - 6046 rs.

I have applied for health insurance vide application no.[protected] dated 12.02.2020 of star cardiac care insurance policy for my father named mr. Tilak raj rathore through policybazaar.com and made a payment of rs. 22172/- through online mode on 12.02.2020
.
On 21.02.220 i sent signed documents of my father like pan/aadhar/reports required for policy through dtdc vide consignment no-z29302767 at plot no-110. Sec-44 gurgaon and i got acknowledgment from your side through e-mail of successfully receiving the documents.

After analyzing the reports you asked me to share the latest echo report of patient through mail dated 01.03.2020 and i shared the same on 02.03.2020 through mail and within a couple of hours got a status of "policy denied due to the echo shows significant changes". Therefore i request for my refund amount through ref id-pb20175126 on 03.03.2020.

For updating about the refund you mailed me many times and in each mail you extend the time limit of my refund. Kindly see the details below
From 03.03.2020 to 25.03.2020-ist mail
From 25.03.2020 to 03.04.2020-iind mail
From 03.04.2020 to 15.04.2020-iiird mail
From 15.04.2020 to 29.04.2020-ivth mail
During this trailing mail i spoke to your one executive named divya jain id-bpw15734. She told me policybazaar received a refund cheque from star health and allied insurance co. Ltd in favour of mr. Tilak raj rathore but due to lockdown in country policybazaar couldn't be able courier the cheque. So i requested her to transfer the refund amount through online mode because lockdown can be extended further more so she send me a mail to share a cancel cheque of policy holder and amount will be credited in account till 15.04.2020, but on 15.04.2020 you need additional time of 15 days for which a i sent a mail to policybazaar and i received no reply on that. I also spoke to one of your execuetive on 16.04.2020 named ravinder singh id pw19817 about the same but didn't received satisfactory answer.

It looks very bad to say that policybazaar need long period of time to do one online transaction. Don't spoil the goodwill of the company for such a negligence amount.

Kindly take it on a priority and issue my refund as soon as possible.

Registered no = [protected]
Policy holder = mr. Tilak raj rathore
Policy application no =[protected]
Refund ref id = pb20175126
Contact no = [protected]

I purchased bike insurance[protected]. But I can't receive policy. My account was debited with 1047₹. I contact policy bazar teem. But they not respond....

On the day of 6/04/2020 I tried renewing my car insurance policy from Sbi general insurance in the name of Bharati Mohanty for Renault Kwid model.

The amount was deducted from the account with slow page, but transaction failed. Till now I haven't got the refund. Please refund it as soon as possible.

Here is the transaction message details for the reference.

Rs.2445 frm A/c X4193 to PayU Payment. Ref#IGAILAIEM6 on 06Apr20.

I have raised multiple concerns to cancel my term insurance purchased on march 31st 2020 but no luck so far.

Concern 1 : intentional miguidance from policy bazaar representative. He pushed me with a policy that is not suitable for me by giving false information despite knowing my requirement.

Concern 2 : i have raised a request to cancel my policy on april 2nd 2020. I was informed through a phone call that i...

I have taken a policy (Bajaj goal assure) through policy bazar on march 13th and the same day i have decided not to continue with the policy. As per mr. Pulkit (Mob: +91 [protected]) customer care representative - policy bazar) we can cancel the policy within 30 days of time and amount will be refunded within 10 working days. After sending the request email for cancellation and refund nothing happened till date. They just informed me officially through email they are still waiting for the cancellation from the policy provider. Its been 3 weeks after cancellation no intention from the policy bazar to refund the amount.

Application no - pb2267pg[protected]
Booking id[protected]
Booking date - 01-apr-2020

I have purchase a car insurance policy (United india) through policy bazzar, on 01 april 2020 and the payment was also successful. Still i have not received the soft copy of the policy yet, its almost 2 days, every time when i contacted policy bazzar i was told i will get the policy by evening. My previous policy was suppose to...

Tata aia life insurance company ltd: sampoorna raksha lumpsum plan (Application number: c[protected] policy. I have purchased above said policy on 01/03/2020 through policy bazaar but they didn’t not arrange for medical test schedule hence i requested so many times for cancellation of my policy. And also didn’t response from policy bazaar service persons. It’s very harassment to me. Hence i requested to you for cancel my policy and refund my amount with interest

I am very disappointed of your company services.
At the time of policy issuance your company staff has told me that they will provide cashless facility across india (Any where). That’s way i have choose policy bazar for my car insurance.

But now they are denying to provide cash less facility at amabala (Haryana) location.

Plz see my case and do the needful on urgent basis because due non wihcle i am facing lot of problem. Plz provide cashless facility in ambala and share cashless garge location with us asap

Policy no 211200/31/2020/221166

Regards,
Sandeep singh chauhan
[protected]

Sir,

I regret to inform you that i had intimated my vehicle (Suzuki access gj03kf4105) claim on 03/02/2020 in the jetpur branch.

I have co operated with all the persons and have produced all the requested documents to survoyer paresh kamani.

Till date i have not recieved my any amount from policy bazaar or from united india insurance co ltd for my claim.

I contacted jetpur branch office regarding my claim but i got replied that my file has been sent to delhi office and delhi office will settle the claim.

Kindly do the needful at the earliest.

Keyur pradipbhai shilu.
Mob no:-[protected]

Dear policy bazaar,

Please delete my policybazaar account immediately. My registered email id is [protected]@gmail.com.

Your calls are too frequent and incessant in nature. Besides your tie ups with other banks and financial institutions results in so many calls requesting for credit card or loan. This kind of marking is unsolicited and results in customer harassment eventually.

Hi -

I’ve been receiving over 5 calls from policy bazar telecallers on a daily basis. I’ve registered for dnd but this has been useless as they keep calling me from new numbers despite me clearing indicating my lac of interest in their products. I’m not sure how they received my data but this is a violation of my privacy and downright harassment. I would urge you to please look into this, as a quick google search will reveal that this is a complaint that is not unique to me. These guys are like leeches, literally suck out the peace in your life.

I once visited policy bazaar website to know about health insurance, thereafter i have been regularly receiving calls from policy bazaar. So much so that i started feeling irritated and in spite of telling them that i don't need any such policy so stop calling me. But they are so insensitive that they started calling me from different nos, this is extreme of insensitiveness and extreme of my irritation. I urge again and again that stop calling me and sending me messages from now onwards please

You are not letting me complete my proposal form nor are you cancelling the policy. I am mot able to put my correspondence addresa it. Ia mandatorily asking me to put address as in adhaar caes. Why is there this compulsion. I can provide proof of correspondence adress. Not just are you not allowing me to put my correspondence adress, the option of edit is also not coming. What kind of service is this. I want my complete refund. If i dont have a contract with the insurance company, how can they not allow me to cancel the proposal. This is ridiculous service from policy bazar. They promise to service everything but when the time comes they put everything on the insurance company and do nothing about it