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Policy Bazaar Complaints & Reviews

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Last updated Mar 27, 2024
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Policy Bazaar
Customer Service Contacts

Policy Bazaar Phone Numbers

Phone
+1 80 0103 3999
302
283
Fax
+91 12 4456 2901
+91 12 4456 2902

Policy Bazaar Website

Policy Bazaar Head Office Address

Ground Floor, 119,
Sector 44

Gurgaon
Gurgaon District
Haryana
India
122001

Policy Bazaar reviews & complaints page 25

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V
vips4evr
from Delhi, Delhi
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asking for dnd from last one and half month

From more than a month, request policy bazaar to block my number for their sms and calls. They are too frequents and none of their executives are able to do so. Also talked with sr. Executive and tl for the same but not working. Each and every time ask for a manager, the common answer were she is in meeting. Means they are not the appropriate person to talk with the customers in case of any issue.??? Legal can be the way for same.??? For...
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T
Tapas Dey
from Mumbai, Maharashtra
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online term plan from bajajallianz through policybazar.com

Address:400063

Dear sir/ madam,

I have applied for term life plan from bajajallianz for rs.50 lakh by paying rs.8642/- halfyearly.in the proposal i submitted all details regarding sickness, medical condition, etc. Also submitted 3months pay slips and other documents as was required by policybazar. Application no.[protected] submitted. As per confirmation from them, i have done medical tests on 18.01.2020. After that they simply became silent....
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Y
Yogesh Sawhney
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huge delay in total damage car claim

Address:Policy bazare Online portal, 147001

Case number:
=

Policy bazaar : required documents :[protected]
Car details pb11bp3747
File no. 13379 (Total loss case)

Case logged on 16 nov 2019

Almost 2 and half month have passed, all the documents are in place we are eagerly waiting for policy bazare reply if you need anything kindly reply. We are getting charged 350 per day for holding the damaged vehicle...
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Once i purchased one motor vehicle insurance & browsed about term plans on this site. After that i told them i was searching for just info about plans. But they started a fashion of call/ missed call on my calling no. [protected]. I complaint a lot of time about stop calling on my number. But they are not doing this. I get frustrated from this and request you to solve my issue as earliest....
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H
Hetalkumar Khandwala
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way too many silent calls

I had visited and registered on policybazaar website to inquire about general insurance policies.
I communicated with their agents a few times about policy requirements and quotes.
Eventually, I found a local agent and bought policy locally, instead of policybazaar.
Now, I get multiple calls from policybazaar numbers starting with +91124509* every day.
No one speaks anything after I answer the call.
It...
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R
rshallagi
from Bengaluru, Karnataka
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regular calls about insurance

I keep getting the calls from the call center. I have been telling that not interested in getting any policy. Still, they call and harass.

I just left my number to see about the plans which i have done great mistake. They are bombarding with lot of calls. I requested many times to not to call. But, this is really get out of hands and crossing all limits....
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Address:Shampura main road BANGALORE-45, 560045

Hi,

I bought this hdfc term insurance through policy bazaar and the policy was issued to me on[protected]. The associate who sold the policy to me informed me that there is one month of lock in period for this policy, during which if i do not like the policy i can request tem to cancel the policy.
I have had very very bad customer experience with hdfc in the present month and i do not wish to have any relationship with...
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Had visited policybazzar site to do a comparison on term plans, my mistake gave my number on the field, after some time i received the call on 16 jan at 4:50 PM, as I was interested in buying policy, i heard each and every detail from him. After discussing each policy he was suggesting only high priced policy's in which was out of my budget so that i told him that will wait till couple of months to buy that policy. but he was forcing me to...
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C
ch chaitanya
from Bengaluru, Karnataka
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spamming unwanted messages about policies

Address:560048

I am getting frequent sms from paisabazar credit sector daily. Daily I am getting more than 20 messages from different credit sectors.when i checked my account status i am not registered with policy bazzar but i am getting the SMS please stop sending messages to my mobile.
please stop sending messages to my mobile. i am very Much disappointed with you. for every 10 mins I am getting messages from your side. even my network could not...
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C
ChiranjitCf85@123
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policy bazaar made mistake in policy date

Address:F102, oxygen by urban tree, pushkin street , gandhinagar soceity , perumbakkam, Chennai, Tamil Nadu, 600100

I bought a car insurance from you. The agent took details and filled the form and gave me the payment link. I paid and got policy papers. Then only I found the start date of the policy is wrong. The agent never(Dhileep Aravinth,
PW14486 ) asked the policy date. I immediately ask the guy to correct it. He said contact service team. The service team is saying it can't be changed. I need cancel the policy and buy a new one which will...
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S
Sarfarazk
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sold policy on false commitment

Address:New Delhi, Delhi

My application number is :[protected] &[protected]

Policybazar has sold me and plan hdfc capital guarantee on basis of false commitment interns of benefits and sum assured.

Also at hdfc there is no plan exists with this name "hdfc capital guarantee"
Policy bazar is investing my money in two different policies without informing me. They told me i will get ~18 lac inr after the policy maturity but...
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Address:C 245, Angul, Odisha, 759147

Today 8-jan-2020, for my bad luck, i tried to purchase a bike insurance, but after the payment being made, their website didn't load properly and my money got stuck with them. Now i tried to call and register a complaint, then got to know that their customer service doesn't have a call option for bike insurance, and the car insurance team won't help you. The other contact number for services will not work and you won't be able to connect...
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N
NRao59
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harassment calls

Address:Gurgaon, Haryana
Website:policybazaar.com

I am being called a dozen times a day by policy bazaar, despite telling them not to call, and my number is on dnd.

This harrassment is going on for the past 20 days. The call center calls at all odd hours and keeps trying to ask for details of insurance. I do not want any insurance, and this is now getting extremely annoying.

These calls have been going on since 1-dec-19 and there are almost 12 calls a day from...
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A
achuthavrao
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

didn't refund - breaking the promises

https://www.consumercomplaints.in/policy-bazaar-invalid-invoice-sent-c2537325 Policy Bazar declined to update the records, so I had to cancel the order.

I didn't get the refund even after 15 days. They continued to break the promises made on call (4-5 times).
[protected]@policybazar.com
[protected]@policybazar.com
[protected]@policybazar.com seems not valid (I got a failure message"address not found").br...
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A
achuthavrao
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

didn't refund

Address:Udupi, Karnataka

https://www.consumercomplaints.in/policy-bazaar-invalid-invoice-sent-c2537325 Policy Bazar declined to update the records, so I had to cancel the order.

I didn't get the refund even after 15 days. They continued to break the promises made on call (4-5 times).
[protected]@policybazar.com
[protected]@policybazar.com
[protected]@policybazar.com seems not valid (I got a failure message"address not found).br...
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C
chetas control goa
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spam calls from policybazaar reg.

Address:Gurugram, Gurgaon, Haryana, 380014
Website:Landline Phone no's

Repeatedly getting spam calls from policy bazaar without reason or authorizing. Its a daily nuisance, i receive 4-5 calls daily. I want them to stop it immediately. So far i have scolded them also getting frustrated. I receive more calls just for their fun or to irritate me.

I v not subscribed policy bazaar, still this spamming is not ending....
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A
Ajit Prajapati
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scam at policy bazaar

Address:Sector 62, Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear Team,

Please help I am getting below message on daily basis there is some serious scam at your end.There is no support from customer desk. Card are save at your website and someone try to enter details and try to access my card. Please assist.

Login I'd is [protected]@gmail.com/[protected]
Files are attached for reference....
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D
Dr Parveen Ahlawat
from Nagpur, Maharashtra
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cheating/misguiding

Address:egistered Office no. - Plot No.119, Sector - 44, Gurgaon, Haryana – 122001, New Delhi, Delhi, 110063

Dear sir

I am a regular customer of policy bazaar, and have done many policies – 4 ulip plans, yearly health insurance, and recent health insurance for my brother.

I am very disheartened and frustrated with the way my hdfc life click 2 wealth plans were handled by policy bazzar. Your staffs have been continuously cheating with me.

I recently invested in 2 ulip plans from hdfc life click 2 wealth...
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J
Js041084
from Karnal, Haryana
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hard copy of my vehicle insurance

Dear team

Its surprise, being requesting again and again, no one bothered to call back and send the hard copy of policy as requested.

Its being worst experience it had happened earlier in 2018 at the first time of taking health policy which i had cancelled later on and took from another agent.

However, it's my mistake after getting once bad experience, i again choose to initiate relation ship...
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M
Moh Hussain
from Bengaluru, Karnataka
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incessant calling and harassment

Policy bazaar executives and their automated calls buzz my phone at least 10 to 15 times in a day. It is a living nightmare putting out mg phone number on their website or downloading the app. To top it, it is not straight forward to deactivate your account. I need help to deactivate my account. Please help delete or deactivate my account
Name: moh hussain
Account created using phone number [protected]
Thanks...
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