Claimed

Policy Bazaar Complaints & Reviews

1.2
Last updated Mar 27, 2024
Complaints 1462
Resolved
354
Unresolved
1108
Quick Links
Statistics
Share
Contacts

File a complaint to Policy Bazaar

Having problems with Policy Bazaar?

File a complaint and get it resolved by Policy Bazaar customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Policy Bazaar
Customer Service Contacts

Policy Bazaar Phone Numbers

Phone
+1 80 0103 3999
302
283
Fax
+91 12 4456 2901
+91 12 4456 2902

Policy Bazaar Website

Policy Bazaar Head Office Address

Ground Floor, 119,
Sector 44

Gurgaon
Gurgaon District
Haryana
India
122001

Policy Bazaar reviews & complaints page 26

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
I am not interested in buying any policy and even after telling these executives repeatedly the same, they keep calling 5-6 times a day. The executive's name is ashwin. He keeps calling from different numbers as i keep blocking their old ones.
I even asked him to delete my number from his database and never call me again but he doesn't listen.
Every company is liable to have an unsubscribe option on their website for every...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanat96
from Ernakulam, Kerala
Report
Copy

given false information to take the policy

I was interested to get the hdfc life - c2p 3d plus policy and choose policy bazaar (Biggest mistake in my life). They said go with monthly premium because if medical not clear you wont get money back easily. Once all done will convert to annual premium. Done the same once medical clear no one calling or replaying or responding me. I asked fore than 5-6 times for premium changes. But still i have not received any reply from policy bazaar.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vinod.sanch
from Solan, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

agent no. 74000044 policy no. m5718514,

Address:ho. no. 222, Sec 6 Bahadurgarh, 124507

Dear sirs,

Subject - not able to get claim & any help from insurance company, m/s - iffco tokiyo, policy no. M5718514 - agent - policy bazar

It is very unfortunate that i got stuck in these conditions of road accident & by the grace of god, i found very safe my self in those circumstances except my car got damaged badly from in front & back as well.
The accident got happened on 18th oct. 2019 in gurgaon,...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chandra kala singh
from Ranchi, Jharkhand
Report
Copy

hyundai eon car sir I am complaining about delivery order

Address:Tanuja Mishra CRT-Claims Policybazaar Insurance Web Aggregator Pvt. Ltd. 119, Sec 44, Gurgaon, 122001 Ph. No. 1800 258 5881, Lucknow, Uttar Pradesh, 226006

Sir i would like to tell you that my car hyundai eon era plus up 32 je 8494 which has been standing in krishna arpit automobile lucknow last one month but policy bazaar they are not providing delivery order and i am very disappointed with policy bazaar sir i have mailed a lot but no reply came. Sir i am getting problem with car. Sir please solved the problem.

Policy bazaar : claim concern : 211200/31/2020/198953 : up32je8494br...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
naiduaditya
from Chandrapur, Maharashtra
Report
Copy

term plan refund pending

Address:Chandrapur, Maharashtra, 442401

Dear policybazaar,

Its very unfortunate to start a conversation on such a terrible note, i hope this mail is being sent to somebody who acts responsibly and do not take customers for granted as some of your "tele representatives" from various non functioning departments take. My ordeal with pb started the day i thought of securing my future and that of my loved ones, for someone who claims to be a pioneer in providing the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lakhvinder231
Report
Copy

too many sms on daily basis

Address:110018

Hi,

I have once registered on policy bazaar to know something about a policy. But then i got all the information i wanted.
but since then they are sending me SMS's on daily basis about registering for some kind of insurance with a date everytime.

Initially i have received calls from their sales executive 2-3 times a day for buying a policy.

If i want to buy i will buy it. they don't need...
+8 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
achuthavrao
from Mumbai, Maharashtra
Report
Copy

invalid invoice sent

I have ordered digit general insurance through policy bazaar (order is[protected]. The details on pdf is not same as what I had entered.

The name I had entered is "Nagaraj" but on pdf it is "Nagataj" similarly email was expected to be "[protected]@gamil.com", but it is not. I don't know what else/ how these are changed.

I didn't receive any call from them even after requesting (from their main dashboard) several...
+2 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Srishti Dubey
from Mumbai, Maharashtra
Report
Copy

too much calls, irritating and disturbing

The advisor from the company keep on calling after every hour like ###. They should understand that the customer is not interested. Don't have the sense to do business. Please stop calling me, I'm not at all interested. It's a humble request stop irritating or the repercussions will be catastrophic. Delete my account permanently, I don't want to hear from you guys anymore....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tarunkumar0810
from Noida, Uttar Pradesh
Report
Copy

refund of unsuccessful order

Address:Gurgaon, Haryana, 122001

I sunita dhakal have booked a bajaj life policy via booking id[protected] on the basis of phone call given by policy bazaar agent. The policy was subject to clearance of documents and sum assured was 6l and monthly premium was rs. 5000/-. The advance one-month premium amount was debited from my account at the time of booking on 25th oct 2019. However, due to non-avilbality of prescribed documents, i have communicated to policy representative...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
khushbu pancholi
from Indore, Madhya Pradesh
Report
Copy

sbi ewealth insurance

Address:104BALAJIAVENUE, Ujjain, Madhya Pradesh, 456006

Dear Sir/Mam,

I khushbu Pancholi, booked a plan with policy bazaar that is SBI E-wealth Insurance on 23rd, Oct 19 with amount ₹1500/-. Policy bazaar advisor said, " you will receive your policy within a week." I wait till 5 Nov19 But my policy not been issued. Then I call time to time to know why my policy does not issue yet but they don't reply as well as not received call. I was frustrated and sent my complaint by email...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anup Waghmare
Report
Copy

motor insurance booking id 161812374

Address:Plot no 123, Sector 44, Gurugram, Haryana 122001, Gurgaon, Haryana, 122001

I applied for 4 wheeler insurance from policybazaar.com with booking id[protected]. I got a policy soft copy on same date of 04th december 2019.
Their salesperson forgot to add pa cover for 5 person. Since then i am trying to reach them to get it added but not getting any kind of response. Either i need it to be added or i need my refund. I will get policy from somewhere else....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kaveesh31789
from Mumbai, Maharashtra
Report
Copy

regarding the nonchalant attitude and deceptive information

Policy bazar acts as an agent between customer and the insurance company, which bounds it to intervene if any issue arises. I have an insurance from iffco tokio company through policy bazar. Recently, i had to raise a claim for the damage in my car using iffco tokio app. Iffco tokio, after assessing the damage, credited rs16815 to my account. But the amount which is to be incurred on the repairing is more than that (Which i got to know from...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vipin_kiliyani
from Chennai, Tamil Nadu
Report
Copy

name and number modification in insurance delayed up to insurance expiral

Dear sir,
I have purchased a second hand car from hariyana and registered in kerala. Before registraton, my insurace expired and i have purchased insurnce from policy bazar (New india assurance). While purchasing insurance, i have informed them that the name nad number changing to be done after car regisration in kerala.
After registering car in kerala, i have contacted policy bazaar (Before 13 aug 2019) and requested to process...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vijender Chauhan
from Sonipat, Haryana
Report
Copy

cancellation policy

Address:S/O KAWAL SINGH CHAUHAN, V.P.O.- JAKHAULI , MOHALLA-BABA WALE, NEAR PANI KI TANKI, 131023

Dear sir,

My self vijender, i have purchased a term life insurance, but due to some personal reasons now i want to cancel my term insurance detail given as below...
This is my 4th mail to policy bazaar about cancellation, but not any respond from policy bazaar, no any cancellation message, mail notification, i have facing very big problem about cancel process on policy bazaar, their executive cut the call during talk,....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
David Jawala
from Baddi, Himachal Pradesh
Report
Copy

call

Address:Haryana, 176208

Repeatedly calling and calling from different numbers...
I told them that please i don't want to take any types of policy, but even that they call me everyday...
And told me that this is their terms and conditions... What the hell???
If a customer does not satisfied in your services, then why you call them???
And after that, i told them, please, please, please, don't call me again... But they can't... So plz do...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
ajit@92
from Mumbai, Maharashtra
Report
Copy

repeatedly calling at least twice a day

Address:BAghra road, 757001

Repeatedly calling and calling from different numbers...
I told them that please i don't want to take any types of policy, but even that they call me everyday...
And told me that this is their terms and conditions... What the hell???
If a customer does not satisfied in your services, then why you call them???
And after that, i told them, please, please, please, don't call me again... But they can't... So plz...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
djjinesh
from Mumbai, Maharashtra
Report
Copy

refund money not received

Address:400012

I had cancelled a four wheeler policy earlier purchased on policybazaar.com because I sold my car.

The policy has been cancelled successfully. (After almost a month of email and calls)

After all their tantrums they finally accepted to refund me my amount after deducting a bit of their fees and an amount for the number of days the policy was active.

I agreed to it.

Now the status...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Khem Chetri
from Agartala, Tripura
Report
Copy

money got deducted but policy not generated

I did a policy for my scooty from oriental insurance my money got debited but i did not receive the policy yet i don't know what to do now please refund my amount as soon as possible i am never gonna use your site to buy policy anymore hate your service very slow and worst way to refund
My
Transaction id [protected]igahnofvl9 which got debited money but did not generate policy...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yatin Jadaun
from Kanchipuram, Tamil Nadu
Report
Copy

transaction failure but amount deducted from account

I made a payment (Rs. 12237.5) for car insurance on policy bazaar web site. Transaction was successful at bank site but pb site showing transaction failed.
Amount has been deducted form my account.
Bank customer care saying transaction was successful and they also provided me prn (Payment reference number) but pb customer care saying we didn't get the amount.
Please take appropriate action so that i can get my amount...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
G
Gururaj Sindagi
from Jamadoba, Jharkhand
Report
Copy

harassment from policy bazaar..

I am getting too many calls from different numbers from policy bazaar daily from the time i wanted to search some information related to insurance schemes in their website. Every time i block the number, they keep calling from different numbers. I clearly told them that i am not interested in buying any insurance from them. But still i am getting minimum 2 calls a day. Please help....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy