Portronics Complaints & Reviews

I had purchased speaker - portronics sound drum 871 on 20 july 2019 and I had received 2 months extra warranty card and I had registered warranty on Portronics official website within 15 days from date of purchase but I hadn't enter mail id because it's not necessary. Now they are refusing to claim warranty and telling that you hadn't registered warranty....

I have raised a complaint on 04th august’2020 on portronics website (228015) and registered for warranty since my product (Portronics por-703 my buddy plus laptop cooling stand) is not working.
I am following up since then but i haven’t received any reply from portronics team. Really pathetic service, no acknowledgement on the email, no response as to what is the next process. This is not how you treat your customers. Will definitely...

The product i have received in replacement is really cheap and i have to adjust the wire manually for the sound to come. And i have just received the product yesterday i. E. 7th jul. The product i had harmonic 208 black earphone was having some issues which are left ear piece stopped working, bluetooth connectivity issue etc. As the product was under warranty i had sent it for replacement but what they have sent is not at all acceptable....

I have summited my earphones to service center for repair. But they are not repairing nor replacing. As due to lockdown was not able to give to service center. And now they are not replacing....

Company is not responding to my emails despite assigning to somebody regarding money deduction and haven't received any order confirmation. It's being more than one month...

I bought the 'portronics indo 10s power bank ' from a shop in dehradun, the powerbank is replaced once within one month, but the new powerbank also creating problem so the dealer retused me to exchange or remunerate for the product however the product claims 1yr. Warranty infact from first buy.
So please i request you, either replace the product or refund me....

I bought a product named 3in one portronic cable from paytm website but one of those cable is not working properly. I visited local service centre but the said we are not going to give service who are buying products from any online site. After that i called many times customer care but no any support i received, after that i mailed complaint on their official mail id and also create a ticket on their website. But finally they called me and...

As i have brought a portronics sound link-2 in the month of october and found that my remote was not working as i have registered around 3 complaints with them and they havent responded to me till now and today i have got a call from them and they are shouting at the cutomer for registering a complaint and the number is +[protected] and he was telling me that we dont do do service and if you want but a new remote or else get lost. Hope...

I visited malad west centre (Shakti infotech - mumbai) and submitted my non-working headphone to them for replacement on 22 june, 2018.

Job sheet number: 220618ltslascmh054j030
Customer support ticket: 31582

The guy at shakti infotech told me that it would take 20 - 25 days, i was shock to hear that. Does it take so long? I did had mi headphones which faced issue and it got replaced at the service centre...

This complaint was filed on the 15th of may, 2018 on tuesday.

I am having this complaint again. I wanted this to get resolved the last time i wrote the mail. But, i am way too disappointed with the actions taken by the company to solve them.
The earphones which i purchased were portronics earphone conch whose model name is conch x. I have been coming to this place from last 5 times and have never been satisfied and...

This is regarding portronics 2.1 dual usb charger that i had bought dated 11th march'2017 from amazon (Order no.[protected].

In the middle of november, the said charging adapter had stopped working. Upon switching on, the blue led light turned on but the charger did not charge phone. I had tried it with 3 different data cables but it was to no avail.in follow up to this, i wrote a mail to portronics team at [protected]@portronics.com...

This is reference to portronics headphone purchased online throught flipkart in the month of may 17. Within in 3 months there was a problem, so the product was sent to portronics for repair since it was in warranty period.. Since then i am trying to reach them, customer support and service engineer rahul, hemanth, there is no response nor update with reference to my product. Have lost interest in buying electronic products online..
br...

Portronics has only two service centre in India and in case of any product problem, customer has to courier the product at their own expenses even within warranty period.
Like many customers am also facing Bluetooth connectivity problem in my new Portronics posh bt speaker and now i will have to spend hundreds of rupees more for courier.
This is not a good customer service....

I ordered a electropen3 from protronics official site with order id 4773647. i recieved a defective product for which i have mailed and called, but they are not responding.
First, they share a wrong tracking details, and unable to solve the issue after frequent calls. anyhow i recieved the product yesterday. but problem increased, when i knew that the receiver is unable to recognise the movement of pen that means the product is totally...